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Who Will do What
                                 by When and at
                                      What Cost

Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Introductions & Opening Remarks    5
Icebreaker                        15
PPT Presentation                  20
Q&A                               10
Breakout Groups                   20
Breakout Groups Discussion        15
Closing Remarks                    5
Total Time                        90
Strength     Weakness




Opportunity    Threat




                Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Strength
                                                      • What do you well
                                                      • What unique resources can you draw on
                                                      • What do others say your strengths are



                                                      Challenges
                                                      • What can you improve
            Strength           Challenges             • Where do you Have fewer resources than others
                                                      • What do others feel your weaknesses are



                                                      Opportunity
         Opportunity             Threat               • How can you turn your strengths into
                                                        opportunities
                                                      • What opportunities are open to you
                                                      • What trends could you take advantage of


                                                      Threat
                                                      .What threats do your challenges expose you to
                                                      .What trends could harm you
                                                      .What is your competition doing

Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Who Will do What
 by When and at
      What Cost
VMOSA

  Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Vision

Mission

Objectives

Strategies

Action   Plans
                  Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Copyright
  2011 - 2012
         TDC
   Consulting
Concepts, Inc.
Overview of the Process
                                 STRATEGIC AND BUSINESS PLANNING PROCESS
                                      FOR NON-PROFIT ORGANIZATIONS
                                                     BASIC FOUNDATION
 STRATEGIC PLAN                                  Philosophy Values & Principles
                                                        Vision (3-5 years)

   EXTERNAL ASSESSMENT
    Fundraising Segments &                                                                      INTERNAL ASSESSMENT
Opportunities A Look at Other Non-                                                             Best Practice Analysis Internal
 Profit Organizations Charitable                                                                Organization Strengths and
      Dollar Trend Analysis                                                                             Limitations


                                                           MISSION
                                              What the organization will achieve at a
                                                    defined point in the future              BUSINESS PLAN
                                                    (Probably 12-18 months)




                                                 CRITICAL SUCCESS FACTORS:
                                Organization Goals, Action Plans, Responsibilities and, Time lines




                                     PROCESS FOR THE TOTAL ORGANIZATION
                                         & EACH SUPPORT DEPARTMENT



               FUNDRAISING PLAN                      ADMINISTRATIVE PLAN                      BUDGETARY / FINANCE PLAN
           Segment Strategies (donors,           Volunteer Development Internal                    Fundraising Volume
             foundations, corporate,            Staff Resource Enhancement and              Administrative Costs and Expenses
            private) Communications             Structure On-going Best Practice               Capital Requirements Key
               Fundraising Support                           Process                                  Assumptions




                                                      REVIEW PROCESS
                                                         30-60-90 Days
                                                           Evaluation
                                                             Reports
                                                           Follow-ups
                                                            Meetings
                                                      Revisions as Required
                                                                                        Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Specific
Measurable
Attainable (Realistically
 high)
Sustainable


Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
 Action               steps (what will be done)
 People                responsible (by whom)
 Date           completed (by when)
 Resources                        required (costs)
 Collaborators                              (who should know)


Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
 Current or potential resources
 Current human resources
 Current financial resources
 Current activities & products, its benefits &
  competition
 SWOT
      Strengths
      Weaknesses
      Opportunities
      Threats

      Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
 Who  will carry out these changes
 What actions or changes will occur
 By when they will take place, and for how
  long
 What resources (i.e., money, staff) are
  needed to carry out these changes
 Where do resources/people need to be
 Why are taking and/or changing actions
 Communication (who should know what?)



  Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
"I don't know how to do an
 evaluation."
"I don't have time."
"The results may be negative or
 hurt us."




  Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
 Success  is reinforcing
 Failure is instructive
 To make you feel good
 To raise the chances of further
  action
 To understand important aspects of
  the initiative

  Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
1. Decide you want to evaluate

2. Evaluate in terms of objectives or goals

3. Identify criteria that provide ways to
 measure your objectives

4. Collect data on each of these indicators

5. Use the results to adjust the program as
 necessary

   Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Engage  stakeholders
Describe the program
Focus the evaluation design
Gather credible evidence
Justify your conclusions
Ensure use and share lessons
 learned


  Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
 Utility
    The utility standards are to be certain the evaluation is truly useful -
     that is, that it answers questions the end users need (and want) to
     know.

 Feasibility
    The feasibility standards are to ensure that the evaluation makes
     sense - that the steps that are planned are both viable and
     pragmatic

 Propriety
    The propriety standards ensure that the evaluation is an ethical one,
     conducted with regard for the rights and interests of those involved.

 Accuracy
    The accuracy standards ensure that the evaluation findings are
     considered correct.


      Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
 Investigation of the merit and
  significance of activities of community
  groups
 Helps clarify program plans
 Improves communication among
  partners
 Gathers feedback needed for program
  effectiveness



  Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
WHY ARE YOU DOING THE
 THINGS YOUR DOING
         AND
    WHO ARE YOU
  DOING THEM FOR!


Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Goal 3: To provide trainings to 10
homeless/formerly homeless individual’s city-
wide/community-wide on the issues related to
homelessness, along with how to be an effective
storyteller/speaker.




   Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Goal 4: To educate 500 (middle school, high
school and college age) youth, and 100 adult’s
city-wide/community-wide about homelessness
monthly. To give 10 panel presentations a
month to middle school, high school and college
age youth and 2 presentations a month to adult
group’s city-wide/community-wide.




 Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Goal 5: To evaluate the impact of the Speakers'
Bureau.

Goal 6: To publicize the Speakers' Bureau through
mailings, NCH's website, a brochure, emails, phone
calls, the media and the Internet.



     Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Goal 7: To fundraise to support the long-term
capacity of the Speakers' Bureau (to provide a
year-round permanent staff position, a vehicle,
larger honorariums for homeless speakers, and
the production of a new Faces of Homelessness
video).

Goal 8: To enlist individual and organizations in
the goal of ending homelessness in Florida and
the United States.


   Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
BREAK-OUT
 SESSION

 Copyright 2011 - 2012 TDC Consulting
                        Concepts, Inc.
Team (Together Everyone Accomplishes More)

Strategic                  Planning
Salesmanship

Follow-up,                      Follow-up, Follow-up




  Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
Month      Youth Adults Total                                                           S.E.A.D
January           72      0    72                    1200
Febuary           70   130    200
March              0   145    145
April              0   112    112
                                                     1000
May               11    35     46
June              73   475    548
July             293      0   293
August           347   418    765                     800

September        114   564    678
October                     1000
November                                              600
December
Year End
Total             980     1879      3859
                                                      400




                                                      200




                                                         0
                                                                                                                              Septemb
                                                               January Febuary   March   April   May   June   July   August           October
                                                                                                                                 er
                                                      Youth      72      70        0      0      11     73    293     347       114
                                                      Adults     0       130      145    112     35    475     0      418       564
                                                      Total      72      200      145    112     46    548    293     765       678    1000



        Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
HCHC Unexpected Faces Unexpected Places
                   Speaking Engagements Totals

     Month        S.E.T.
January                  2
February                 4
March                    3
April                    4
May                      3                                                         19        19
June                    11        20
July                    12        18
                                                                                        16
August                  19
                                  16
September               16
October                 19        14
                                                                              12
November                          12                                     11
December
                                  10
Year End Total          93
                                   8
                                   6
                                                   4             4
                                   4                         3       3
                                           2
                                   2
                                   0




                                                                     S.E.T.

       Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
WORK SHEET


 Copyright 2011 - 2012 TDC Consulting
                        Concepts, Inc.

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30*60*90 Day Planning

  • 1. Who Will do What by When and at What Cost Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 2. Introductions & Opening Remarks 5 Icebreaker 15 PPT Presentation 20 Q&A 10 Breakout Groups 20 Breakout Groups Discussion 15 Closing Remarks 5 Total Time 90
  • 3. Strength Weakness Opportunity Threat Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 4. Strength • What do you well • What unique resources can you draw on • What do others say your strengths are Challenges • What can you improve Strength Challenges • Where do you Have fewer resources than others • What do others feel your weaknesses are Opportunity Opportunity Threat • How can you turn your strengths into opportunities • What opportunities are open to you • What trends could you take advantage of Threat .What threats do your challenges expose you to .What trends could harm you .What is your competition doing Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 5. Who Will do What by When and at What Cost
  • 6. VMOSA Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 7. Vision Mission Objectives Strategies Action Plans Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 8. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 9. Overview of the Process STRATEGIC AND BUSINESS PLANNING PROCESS FOR NON-PROFIT ORGANIZATIONS BASIC FOUNDATION STRATEGIC PLAN Philosophy Values & Principles Vision (3-5 years) EXTERNAL ASSESSMENT Fundraising Segments & INTERNAL ASSESSMENT Opportunities A Look at Other Non- Best Practice Analysis Internal Profit Organizations Charitable Organization Strengths and Dollar Trend Analysis Limitations MISSION What the organization will achieve at a defined point in the future BUSINESS PLAN (Probably 12-18 months) CRITICAL SUCCESS FACTORS: Organization Goals, Action Plans, Responsibilities and, Time lines PROCESS FOR THE TOTAL ORGANIZATION & EACH SUPPORT DEPARTMENT FUNDRAISING PLAN ADMINISTRATIVE PLAN BUDGETARY / FINANCE PLAN Segment Strategies (donors, Volunteer Development Internal Fundraising Volume foundations, corporate, Staff Resource Enhancement and Administrative Costs and Expenses private) Communications Structure On-going Best Practice Capital Requirements Key Fundraising Support Process Assumptions REVIEW PROCESS 30-60-90 Days Evaluation Reports Follow-ups Meetings Revisions as Required Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 10. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 12.  Action steps (what will be done)  People responsible (by whom)  Date completed (by when)  Resources required (costs)  Collaborators (who should know) Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 13.  Current or potential resources  Current human resources  Current financial resources  Current activities & products, its benefits & competition  SWOT  Strengths  Weaknesses  Opportunities  Threats Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 14.  Who will carry out these changes  What actions or changes will occur  By when they will take place, and for how long  What resources (i.e., money, staff) are needed to carry out these changes  Where do resources/people need to be  Why are taking and/or changing actions  Communication (who should know what?) Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 15. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 16. "I don't know how to do an evaluation." "I don't have time." "The results may be negative or hurt us." Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 17.  Success is reinforcing  Failure is instructive  To make you feel good  To raise the chances of further action  To understand important aspects of the initiative Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 18. 1. Decide you want to evaluate 2. Evaluate in terms of objectives or goals 3. Identify criteria that provide ways to measure your objectives 4. Collect data on each of these indicators 5. Use the results to adjust the program as necessary Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 19. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 20. Engage stakeholders Describe the program Focus the evaluation design Gather credible evidence Justify your conclusions Ensure use and share lessons learned Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 21.  Utility  The utility standards are to be certain the evaluation is truly useful - that is, that it answers questions the end users need (and want) to know.  Feasibility  The feasibility standards are to ensure that the evaluation makes sense - that the steps that are planned are both viable and pragmatic  Propriety  The propriety standards ensure that the evaluation is an ethical one, conducted with regard for the rights and interests of those involved.  Accuracy  The accuracy standards ensure that the evaluation findings are considered correct. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 22.  Investigation of the merit and significance of activities of community groups  Helps clarify program plans  Improves communication among partners  Gathers feedback needed for program effectiveness Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 23. WHY ARE YOU DOING THE THINGS YOUR DOING AND WHO ARE YOU DOING THEM FOR! Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 24. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 25. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 26. Goal 3: To provide trainings to 10 homeless/formerly homeless individual’s city- wide/community-wide on the issues related to homelessness, along with how to be an effective storyteller/speaker. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 27. Goal 4: To educate 500 (middle school, high school and college age) youth, and 100 adult’s city-wide/community-wide about homelessness monthly. To give 10 panel presentations a month to middle school, high school and college age youth and 2 presentations a month to adult group’s city-wide/community-wide. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 28. Goal 5: To evaluate the impact of the Speakers' Bureau. Goal 6: To publicize the Speakers' Bureau through mailings, NCH's website, a brochure, emails, phone calls, the media and the Internet. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 29. Goal 7: To fundraise to support the long-term capacity of the Speakers' Bureau (to provide a year-round permanent staff position, a vehicle, larger honorariums for homeless speakers, and the production of a new Faces of Homelessness video). Goal 8: To enlist individual and organizations in the goal of ending homelessness in Florida and the United States. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 30. BREAK-OUT SESSION Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 31. Team (Together Everyone Accomplishes More) Strategic Planning Salesmanship Follow-up, Follow-up, Follow-up Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 32. Month Youth Adults Total S.E.A.D January 72 0 72 1200 Febuary 70 130 200 March 0 145 145 April 0 112 112 1000 May 11 35 46 June 73 475 548 July 293 0 293 August 347 418 765 800 September 114 564 678 October 1000 November 600 December Year End Total 980 1879 3859 400 200 0 Septemb January Febuary March April May June July August October er Youth 72 70 0 0 11 73 293 347 114 Adults 0 130 145 112 35 475 0 418 564 Total 72 200 145 112 46 548 293 765 678 1000 Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 33. HCHC Unexpected Faces Unexpected Places Speaking Engagements Totals Month S.E.T. January 2 February 4 March 3 April 4 May 3 19 19 June 11 20 July 12 18 16 August 19 16 September 16 October 19 14 12 November 12 11 December 10 Year End Total 93 8 6 4 4 4 3 3 2 2 0 S.E.T. Copyright 2011 - 2012 TDC Consulting Concepts, Inc.
  • 34. WORK SHEET Copyright 2011 - 2012 TDC Consulting Concepts, Inc.