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What We've Learned: Tips & Tricks for Webinars That Deliver The Goods

Staff of the Nebraska Library Commission have either attended, produced, or delivered more than 500 webinars in the past decade and they'd like to encourage others to try out this communications platform. In this episode, NLC staff Christa Burns, Laura Johnson, and Michael Sauers will share many of the lessons they've learned over the years about how to produce, host, and deliver successful webinars.

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What We've Learned: Tips & Tricks for Webinars That Deliver The Goods

  1. 1. What We've Learned: Tips & Tricks for Webinars That Deliver The Goods NCompass Live 15 April 2015
  2. 2. Presenting today Christa Burns Michael Sauers Laura Johnson
  3. 3. HOSTING • Before • During • After
  4. 4. Hosting
  5. 5. Before Know your software
  6. 6. Before Know your software • Learn it! Practice! Test everything! • PC, Mac, iOS, Android? • Videos? Slides? Animation? • Recordings?
  7. 7. Before Tech Test with remote presenters • Audio and video • Desktop microphone? Headset? Phone option? • Practice presentation • Questions
  8. 8. Before Plan ahead for technical problems • Learn how to fix basic problems – sound, video, slides • Know what you can and can’t fix • System requirements • Troubleshooting
  9. 9. During Set up • At least a half hour before start time • Software, microphone, camera • Second person for technical issues • Remote speaker • Recording
  10. 10. During Intro slides
  11. 11. During Host responsibilities • Introduce webinar and presenter • Take questions from the audience • Encourage interaction • Wrap up at the end
  12. 12. After Recording/Slides/Links • Process/convert/edit recording • Post/share slides and links • Let speaker and audience know when it’s ready and where it is
  13. 13. After Problems? • Note any issues you encountered • Fix/change in future webinars • Learn from your mistakes!
  14. 14. Hosting •Before •During •After
  15. 15. PRESENTING
  16. 16. Test in advance
  17. 17. Microphones
  18. 18. Platforms
  19. 19. Bandwidth
  20. 20. Multi-presenter issues
  21. 21. Live Chat & Q&A issues
  22. 22. Summary: • Test • Microphone quality is important • Know the platform • The more bandwidth the better • Coordinate with your co-presenters • Test!
  23. 23. Andragogy
  24. 24. It goes without saying Content: •Meaningful •Relevant •Organized
  25. 25. Adult Learners 1. internally motivated and self-directed
  26. 26. Adult Learners 2. bring life experiences and knowledge to learning experiences
  27. 27. Adult Learners 3. are goal oriented
  28. 28. Adult Learners 4. are relevancy oriented
  29. 29. Adult Learners 5. are practical
  30. 30. Adult Learners 6. like to be respected
  31. 31. Memory & Learning
  32. 32. workingLong-term auditory visual
  33. 33. The Goal To help viewers take in information and move it from working memory to long-term memory
  34. 34. 1. Simplify
  35. 35. 5 Things 2
  36. 36. 2. Chunk the material
  37. 37. 3. Relate to already known
  38. 38. Make the slides work for you
  39. 39. Text emphasizes narration
  40. 40. Use: • Common vocabulary • Short phrases • Short lists
  41. 41. The visual trumps other senses
  42. 42. Use graphics to reinforce
  43. 43. Cedar Rapids Public Library http://connect.crlibrary.org/2010/12/14/ cedar-rapids-public-library-west-is-second-in-circulation/
  44. 44. Typeface and Font Size
  45. 45. The Bigger the Better? This is written in 18 point type. This is written in 30 point type. This is written in 44 point type. This is written in 60 point type.
  46. 46. Bookman Old Style: The quick brown fox jumped over the lazy dogs. Garamond: The quick brown fox jumped over the lazy dogs. Times New Roman: The quick brown fox jumped over the lazy dogs. Do It With Serifs
  47. 47. Arial: The quick brown fox jumped over the lazy dogs. Calibri: The quick brown fox jumped over the lazy dogs. Century Gothic: The quick brown fox jumped over the lazy dogs. Sans Serif Compare
  48. 48. Brush Script: The quick brown fox jumped over the lazy dogs. Comic Sans: The quick brown fox jumped over the lazy dogs. Old English Text: The quick brown fox jumped over the lazy dogs. Novelty Fonts (Use sparingly--or not all)
  49. 49. Color
  50. 50. EconomicsPopular Conventional High Contrastg Dull A Little Softer Hip Businesslike Eccentric
  51. 51. The Presenter
  52. 52. Practice
  53. 53. The Voice
  54. 54. The 5 Things 1.Organize 2.Relate to an adult audience 3.Keep memory in mind 4.Design slides to reinforce 5.Use your personal instrument
  55. 55. Contact us: christa.burns@nebraska.gov 402.471.3107 michael.sauers@nebraska.gov 402.471.3106 laura.johnson@nebraska.gov 402.471.2694 Nebraska Library Commission The Atrium 1200 N Street, Suite 120 Lincoln, NE 68508 800.307.2665

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