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The Art of Negotiating
1. The Art of Negotiating T. Sivasankaran Advesh Consultancy Services Chennai India [email_address] Mobile: 09790971951 The Art of Negotiating Advesh Consultancy Services 06/07/09
2. Mastery Skill Knowledge Awareness The Art of Negotiating Advesh Consultancy Services 06/07/09
37. ACCOMMODATE Build friendly relationship Characteristics: Promote harmony Avoid substantive differences Give into pressure to save relationship Place relationship above fairness of the outcomes COLLABORATE Problem solved creatively, aiming for win-win Characteristics: Search for common interests Problem-solving behaviours Recognising both parties’ needs Synergistic solutions Win-win becomes the main purpose of the negotiator AVOID Take whatever you can get/Inaction Characteristics: Feeling of powerlessness Indifference to the result Resignation, surrender Take what the other party is willing to concede Withdraw & remove = behaviour of negotiator DEFEAT Be a winner at any cost/Competitive Characteristics: Win-Lose competition Pressure/Intimidation Adversarial relationships Defeating the other becomes a goal for the negotiator COMPROMISE Split the difference Characteristics: Meeting half way Look for trade offs Accept half-way measures Aims to reduce conflict rather than problem solve synergistically LOW HIGH CONCERN FOR RELATIONSHIP CONCERN FOR SUBSTANCE HIGH The Art of Negotiating Advesh Consultancy Services 06/07/09
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40. The Art of Listening The Art of Negotiating Advesh Consultancy Services 06/07/09
58. Closing Be Prepared to Concede Begin with those of Low Priority and seek High Priority Items Never Concede on More than possible by your Brief Use your Concessions Wisely Don’t just give these away expect and receive something in return The Art of Negotiating Advesh Consultancy Services 06/07/09