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1© Copyright 2012 EMC Corporation. All rights reserved.
2© Copyright 2012 EMC Corporation. All rights reserved.
Tommy Trogden
Twitter: @vTexan
Blog: www.vTexan.com
3© Copyright 2012 EMC Corporation. All rights reserved.
Why EUC today?
4© Copyright 2012 EMC Corporation. All rights reserved.
The world has changed…and moved on – THANK GOD !
5© Copyright 2012 EMC Corporation. All rights reserved.
This is the past…lets not dwell on it !
6© Copyright 2012 EMC Corporation. All rights reserved.
This is the future!….access anytime/anyplace
7© Copyright 2012 EMC Corporation. All rights reserved.
End User Computing Is No Laughing Matter
8© Copyright 2012 EMC Corporation. All rights reserved.
How much of our IT lives
have changed?
9© Copyright 2012 EMC Corporation. All rights reserved.
Paying Attention? Quick Poll !!
• How many people in the audience have
a Smart Phone?
• How many people in the audience have
a tablet of some sort?
• How many people in the audience have
a laptop?
• How many of you have used ALL 3
today already ?
10© Copyright 2012 EMC Corporation. All rights reserved.
What Apps can you not live without?
11© Copyright 2012 EMC Corporation. All rights reserved.
Agility Cost
Applications
Infrastructure
Users
SaaS
New
Old
Dev - QA Stage - Prod
Build Run Scale
Public CloudPrivate Cloud
Hybrid Cloud
Portable
IT Controlled
Scalable
Elastic
Infinite
Automated
Self Service
Your Cloud Risk
Shared
Vision
Competing for
business
Competing for
business
12© Copyright 2012 EMC Corporation. All rights reserved.
Background: Six Years of VDI
Began as “Windows XP on VMware”
Basic Connection Brokers kinda stunk
Limited Use Cases…Cool Factor…
– Lead by the VMware Infrastructure
Team
Lesson Learned: Capacity
requirements grew too fast, and
increased the cost to scale out beyond
the POC or initial Pilot
13© Copyright 2012 EMC Corporation. All rights reserved.
Background: Ecosystem Solutions
Addressing Capacity Concerns…
– Citrix Provisioning Server, VMware
Composer
Solving one problem creates several
more…
– Roaming Profiles & User Data
– Application Distribution & Virtualization
New Lessons: A completely different
management strategy is required…and
the old ways don’t go away
14© Copyright 2012 EMC Corporation. All rights reserved.
Important Items for Proper Sizing
Read / Write ratios
Linked-Clone vs. Persistent users
Concurrency of Logged in users
Login and Logout behaviors of the users
Steady State / Normal IOPS
15© Copyright 2012 EMC Corporation. All rights reserved.
VDI Technology Overview
VMware View
– View Composer
Citrix XenDesktop
– Provisioning Server (PVS)
– Machine Creation Services (MCS)
– Personal Virtual Disk (pvDisk)
16© Copyright 2012 EMC Corporation. All rights reserved.
CITRIX: PVS Storage Mapping
Master Image
– Stored on or “behind” the PVS
Server
– Streamed to the guest via the
network
Write-Cache (aka “Linked-Clone”)
– One created per desktop
17© Copyright 2012 EMC Corporation. All rights reserved.
VMware View: Composer Overview
View Manager works
with View Composer
– Composer manages the
“Linked-Clones”
Persona at the array or
network levels
18© Copyright 2012 EMC Corporation. All rights reserved.
VMware View: Storage Mapping
Replica Images created
from a Master Image
Replicas can be placed on
specific datastores
Linked-Clones are related
to a replica
19© Copyright 2012 EMC Corporation. All rights reserved.
Background: Don’t Forget Performance
User Experience was the LAST thing
to be considered…
– Storage Performance is the #1
Culprit
FAST, FAST Cache, and spindle
count solve that problem…
20© Copyright 2012 EMC Corporation. All rights reserved.
Importance of Image Optimization
Each desktop creates unique
storage IO
Optimize the desktop
– Remove unneeded features
– Offload antivirus w/ vShield
Endpoint
Huge factor in shaping user
experience, performance & cost
21© Copyright 2012 EMC Corporation. All rights reserved.
Here Comes the IO Storm
IO Storms are the peaks that occur in the VDI
storage lifecycle
Each “storm” has it’s own attributes that make
it nasty
– Boot Storms – Read Intensive
– Login Storms – Write Intensive
– Logout Storms – Read Intensive
22© Copyright 2012 EMC Corporation. All rights reserved.
Background: The way to go is…
For years, the entire industry
has been telling customers the
same thing:
NON-PERSISTENT desktops
will save you money on
infrastructure & management
23© Copyright 2012 EMC Corporation. All rights reserved.
Is a non-persistent desktop cheaper?
Unless you transition ALL of your
desktops to the new model, you
now have TWO desktop
management strategies to
maintain
Modernizing or Virtualization
applications is not cheap…and is
very time consuming
Productivity WILL suffer for
most users as they can’t work like
they always have
24© Copyright 2012 EMC Corporation. All rights reserved.
Non-Persistent isn’t ALL bad…
When a non-persistent desktop is
the right choice, it’s great…
– Call centers
– Task Workers
– Education and Training
– Contractors and Remote Workers
Yes, it can be a cheaper choice…
– when it’s the right fit
25© Copyright 2012 EMC Corporation. All rights reserved.
Why Persistent will never go away…
Cheaper than the alternative in
the long run
Easier to manage and support
Less complexity to design and
maintain
Leverages the existing
management practice
Users will always DEMAND
persistence
26© Copyright 2012 EMC Corporation. All rights reserved.
Why New All-Flash Arrays make sense?
INLINE deduplication…
– Persistent and Non-Persistent
desktops consume the SAME capacity
With ALL-FLASH capacity…
– Performance issues at the array level
go away
No need to create separate
infrastructures to host persistent and
non-persistent desktops
27© Copyright 2012 EMC Corporation. All rights reserved.
Why does this make sense?
Manage your physical & virtual
desktops the same way!
– Don’t design around PVS, MCS,
or Composer
– Forget about roaming profiles
– Keep distributing and updating
your applications the same way
28© Copyright 2012 EMC Corporation. All rights reserved.
End Point Device
FAT Wyse
Thin 10zig
Zero Tablet
Desktop
App Virt ThinApp
OS Win 7/8
Protocol Profile Mgmt
Management
Patching
Anti Virus
Broker
Catalog
vSphere
Directory
AD
McAfee
View
Citrix
vCenter
Users
Network
Campus
WAN
Balance
Security
Core Switch
Directory
Cisco
WAAS
Cisco ACE
Nexus 7k
VPN Access
Nx1000v
Compute
Virtual
Logical
Physical
VM Density
vSphere ver
Service Prof
Blades
Datacenter
Storage
Desktop
Local
IP Network
SAN
Flash
DeDupe
VMFS
NFS
RAID 5/10
ArrayVendo
r
UCS 6100
Nx1000v
It Takes a village !!
29© Copyright 2012 EMC Corporation. All rights reserved.
End User Computing Best Practices
The Keys To Success
Develop A Holistic EUC Strategy
– It’s MORE than VDI
Define A Governance Model
Establish A Technology Stack That Works … For
You!
Assessment And Discovery Utilizing Automated
Tools
Focus On The User - Establish A Comprehensive
User Communication & Training Plan
30© Copyright 2012 EMC Corporation. All rights reserved.
View Resources:
• Booting 500 desktops, on 11 drives in under 6mins
• How to install, configure and deploy VMware View 5 on vSphere 5
• View 5 Performance Best Practices (Rules of thumb of sizing VDI)
• Quick VDI Sizing HowTo (Storage Focused)
• Various Info around deploying VDI (VDI 101)
• Upgrading to VMware Horizon View 5.2
• Fun with Unity Touch and HTML5 “Blast”
EMC + VMware Resources
• My Top VMware Resources
• The Ever Changing World of Admins (EMC Plugins etc)
• My Top Oracle on VMware+EMC Resources
Various Other info:
• Blame the Big push for cloud on the iPad
• What is a vSpecialist
• vBlock: the Answer to the NRE Time Problem
31© Copyright 2012 EMC Corporation. All rights reserved.

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Journey to end user computing dallas vmug may 2013

  • 1. 1© Copyright 2012 EMC Corporation. All rights reserved.
  • 2. 2© Copyright 2012 EMC Corporation. All rights reserved. Tommy Trogden Twitter: @vTexan Blog: www.vTexan.com
  • 3. 3© Copyright 2012 EMC Corporation. All rights reserved. Why EUC today?
  • 4. 4© Copyright 2012 EMC Corporation. All rights reserved. The world has changed…and moved on – THANK GOD !
  • 5. 5© Copyright 2012 EMC Corporation. All rights reserved. This is the past…lets not dwell on it !
  • 6. 6© Copyright 2012 EMC Corporation. All rights reserved. This is the future!….access anytime/anyplace
  • 7. 7© Copyright 2012 EMC Corporation. All rights reserved. End User Computing Is No Laughing Matter
  • 8. 8© Copyright 2012 EMC Corporation. All rights reserved. How much of our IT lives have changed?
  • 9. 9© Copyright 2012 EMC Corporation. All rights reserved. Paying Attention? Quick Poll !! • How many people in the audience have a Smart Phone? • How many people in the audience have a tablet of some sort? • How many people in the audience have a laptop? • How many of you have used ALL 3 today already ?
  • 10. 10© Copyright 2012 EMC Corporation. All rights reserved. What Apps can you not live without?
  • 11. 11© Copyright 2012 EMC Corporation. All rights reserved. Agility Cost Applications Infrastructure Users SaaS New Old Dev - QA Stage - Prod Build Run Scale Public CloudPrivate Cloud Hybrid Cloud Portable IT Controlled Scalable Elastic Infinite Automated Self Service Your Cloud Risk Shared Vision Competing for business Competing for business
  • 12. 12© Copyright 2012 EMC Corporation. All rights reserved. Background: Six Years of VDI Began as “Windows XP on VMware” Basic Connection Brokers kinda stunk Limited Use Cases…Cool Factor… – Lead by the VMware Infrastructure Team Lesson Learned: Capacity requirements grew too fast, and increased the cost to scale out beyond the POC or initial Pilot
  • 13. 13© Copyright 2012 EMC Corporation. All rights reserved. Background: Ecosystem Solutions Addressing Capacity Concerns… – Citrix Provisioning Server, VMware Composer Solving one problem creates several more… – Roaming Profiles & User Data – Application Distribution & Virtualization New Lessons: A completely different management strategy is required…and the old ways don’t go away
  • 14. 14© Copyright 2012 EMC Corporation. All rights reserved. Important Items for Proper Sizing Read / Write ratios Linked-Clone vs. Persistent users Concurrency of Logged in users Login and Logout behaviors of the users Steady State / Normal IOPS
  • 15. 15© Copyright 2012 EMC Corporation. All rights reserved. VDI Technology Overview VMware View – View Composer Citrix XenDesktop – Provisioning Server (PVS) – Machine Creation Services (MCS) – Personal Virtual Disk (pvDisk)
  • 16. 16© Copyright 2012 EMC Corporation. All rights reserved. CITRIX: PVS Storage Mapping Master Image – Stored on or “behind” the PVS Server – Streamed to the guest via the network Write-Cache (aka “Linked-Clone”) – One created per desktop
  • 17. 17© Copyright 2012 EMC Corporation. All rights reserved. VMware View: Composer Overview View Manager works with View Composer – Composer manages the “Linked-Clones” Persona at the array or network levels
  • 18. 18© Copyright 2012 EMC Corporation. All rights reserved. VMware View: Storage Mapping Replica Images created from a Master Image Replicas can be placed on specific datastores Linked-Clones are related to a replica
  • 19. 19© Copyright 2012 EMC Corporation. All rights reserved. Background: Don’t Forget Performance User Experience was the LAST thing to be considered… – Storage Performance is the #1 Culprit FAST, FAST Cache, and spindle count solve that problem…
  • 20. 20© Copyright 2012 EMC Corporation. All rights reserved. Importance of Image Optimization Each desktop creates unique storage IO Optimize the desktop – Remove unneeded features – Offload antivirus w/ vShield Endpoint Huge factor in shaping user experience, performance & cost
  • 21. 21© Copyright 2012 EMC Corporation. All rights reserved. Here Comes the IO Storm IO Storms are the peaks that occur in the VDI storage lifecycle Each “storm” has it’s own attributes that make it nasty – Boot Storms – Read Intensive – Login Storms – Write Intensive – Logout Storms – Read Intensive
  • 22. 22© Copyright 2012 EMC Corporation. All rights reserved. Background: The way to go is… For years, the entire industry has been telling customers the same thing: NON-PERSISTENT desktops will save you money on infrastructure & management
  • 23. 23© Copyright 2012 EMC Corporation. All rights reserved. Is a non-persistent desktop cheaper? Unless you transition ALL of your desktops to the new model, you now have TWO desktop management strategies to maintain Modernizing or Virtualization applications is not cheap…and is very time consuming Productivity WILL suffer for most users as they can’t work like they always have
  • 24. 24© Copyright 2012 EMC Corporation. All rights reserved. Non-Persistent isn’t ALL bad… When a non-persistent desktop is the right choice, it’s great… – Call centers – Task Workers – Education and Training – Contractors and Remote Workers Yes, it can be a cheaper choice… – when it’s the right fit
  • 25. 25© Copyright 2012 EMC Corporation. All rights reserved. Why Persistent will never go away… Cheaper than the alternative in the long run Easier to manage and support Less complexity to design and maintain Leverages the existing management practice Users will always DEMAND persistence
  • 26. 26© Copyright 2012 EMC Corporation. All rights reserved. Why New All-Flash Arrays make sense? INLINE deduplication… – Persistent and Non-Persistent desktops consume the SAME capacity With ALL-FLASH capacity… – Performance issues at the array level go away No need to create separate infrastructures to host persistent and non-persistent desktops
  • 27. 27© Copyright 2012 EMC Corporation. All rights reserved. Why does this make sense? Manage your physical & virtual desktops the same way! – Don’t design around PVS, MCS, or Composer – Forget about roaming profiles – Keep distributing and updating your applications the same way
  • 28. 28© Copyright 2012 EMC Corporation. All rights reserved. End Point Device FAT Wyse Thin 10zig Zero Tablet Desktop App Virt ThinApp OS Win 7/8 Protocol Profile Mgmt Management Patching Anti Virus Broker Catalog vSphere Directory AD McAfee View Citrix vCenter Users Network Campus WAN Balance Security Core Switch Directory Cisco WAAS Cisco ACE Nexus 7k VPN Access Nx1000v Compute Virtual Logical Physical VM Density vSphere ver Service Prof Blades Datacenter Storage Desktop Local IP Network SAN Flash DeDupe VMFS NFS RAID 5/10 ArrayVendo r UCS 6100 Nx1000v It Takes a village !!
  • 29. 29© Copyright 2012 EMC Corporation. All rights reserved. End User Computing Best Practices The Keys To Success Develop A Holistic EUC Strategy – It’s MORE than VDI Define A Governance Model Establish A Technology Stack That Works … For You! Assessment And Discovery Utilizing Automated Tools Focus On The User - Establish A Comprehensive User Communication & Training Plan
  • 30. 30© Copyright 2012 EMC Corporation. All rights reserved. View Resources: • Booting 500 desktops, on 11 drives in under 6mins • How to install, configure and deploy VMware View 5 on vSphere 5 • View 5 Performance Best Practices (Rules of thumb of sizing VDI) • Quick VDI Sizing HowTo (Storage Focused) • Various Info around deploying VDI (VDI 101) • Upgrading to VMware Horizon View 5.2 • Fun with Unity Touch and HTML5 “Blast” EMC + VMware Resources • My Top VMware Resources • The Ever Changing World of Admins (EMC Plugins etc) • My Top Oracle on VMware+EMC Resources Various Other info: • Blame the Big push for cloud on the iPad • What is a vSpecialist • vBlock: the Answer to the NRE Time Problem
  • 31. 31© Copyright 2012 EMC Corporation. All rights reserved.

Editor's Notes

  1. Develop a Holistic Managed EUC StrategyPerform Upfront Analysis to ascertain & identify Use Cases Talk to the Business to Understand RequirementsDefine a Governance Model & Project Communications PlanTracking to Measurable MilestonesEstablish a Technology Stack that Works … For You!Focus on Requirements, NOT TechnologyUnderstanding a PoT vs. a PoCAlign Assessment and Discovery Efforts utilizing Automated Tool SetsProgrammatic Approach to Identify Overlaps Between & Breakdown IT Silos between:Next-Generation Desktop : VDI, Win 7, Win 8MobilityApplication DeliveryDevelop a Wide Array of Skill Sets among IT and Help DeskEstablish a Comprehensive User Communications & Training Plan to Ease Adoption
  2. More shameless-shameless plugs