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Business
 Internationalization
UNA COLEMAN – MARKETING & STRATEGY SPECIALIST
A BIT ABOUT
     ME
                   START-UPs

                 INTERNATIONAL

              MARKETING - STRATEGY
                  OPERATIONS
Ingredients   • A USP- Differentiator
for success   • Focus – dedication and hard
                work
              • Management Competence and
                complimentary skills
              • Think as a global company
                – act as a local business
              • Luck – right place, right time
              • A network
• Timing – bad luck!
Failure   • Under funded: spending
            money to raise money
          • Product insufficiently
            developed
          • Messaging not gaining traction
            with prospects
Models to
internationalis   Born Global
     ation
                  • Early and rapid
                    internationalisation strategies

                  • Build global from the start
Developing an
international   • Organic growth
  business      • Export what you do well in
                  Ireland
                • Follow- leverage any home/
                  international clients
                • Concentrate on key territories
                  – build a profile

                • Acquisition
Which
markets to   Psychic Distance
 choose?
             Market Potential

             Investment requirement:
               finance & people
• Market potential evaluation
Entering new    • Costs – pricing - profit margins –
markets check     currency exposure
     list       • Local markets knowledge & expertise
                • Tax
                • Legal
                • Sales / Distribution - Routes to Market
                • Supply chain/fulfilment

                • Marketing
                  • Online presence
                  • Localisation
Routes to   • Direct – from your home
 Market       territory
            • Local sales office
            • Establish subsidiary
            • Commission only sales agent
              to sell in overseas market
            • Channel Partner
            • Enter a Joint Venture
World class    • Technology Partners
alliances and    • solution compatibility
   partners      • Software vendors


                • Strategic Partners
                 • Allfinanz – MunichRe


                • Channel Partners
                 • Providing value added services
                 • Systems integrators
World class
alliances and
   partners
World class
alliances and
   partners
Channel
  Partner    • Commitment - investment
Management
             • Continual training and support
               (marketing – trade shows, events)

             • It is easier to recruit CPs when you
               have reference clients in their
               respective markets.

             • Dublin BIC support
• LANGUAGE
Marketing




            • LOCALISATION
LANGUAGE   Common Sense Advisory survey of
 MATTERS    consumer global buying
            preferences 2,430 people
            surveyed:

           • 60% prefer having information in
             their own language.

           • In Europe, 23% of the respondents
             “strongly agree” that they only buy
             at websites presented in their own
             language.
LANGUAGE
           All successful businesses are local –
 MATTERS
           they speak the “local” language.

           If you are selling within the EU,
           that is 200 million people, then
           your prospects for success are
           higher if you “position” yourself as
           a “local” player.

           Ethiad sponsors GAA – the “local”
           airline!
LANGUAGE
           Willie Brandt in the 1950s
 MATTERS
           "If I am selling to you, I speak your
           language. If I am buying, dann
           müssen Sie Deutsch sprechen"
• Sales and Marketing

THE IMPACT OF   • HR and Training
 LANGUAGE &
  CULTURE
                • Operations

                • Product Development
International
 Marketing
  Strategies          • Success, is based on an innovative
                        product AND
                      • being able to market the
                        differentiation of the product.

                      • A slow process
 “If you want to
      create
                      • Steep learning curve
  demand, you         • Requires a lot of work to educate
have to talk to the     the distributors and support them.
   marketing          • Time and effort.
     people.”
International
 Marketing
  Strategies    • Knowledge

                • Networking

                • Exposure

                • Credibility
Search engine   • In China Baidu is by far the
  marketing       largest search engine.

                • Market share Baidu: 65%-75%
                            vs
                • Market share Google: 21%-
                  22%
Know Local
             Irish Data Protection commissioner
  Data
             signed into law on 9 Dec 08, that now
Protection
             makes sending unsolicited
  Rules      communications an indictable offence.

             Minimum fine of €5,000 and can reach
             €250,000 or 10% of turnover.

             Individuals can be fined up to
             €50,000. The onus of establishing
             that the subscriber consented will lie on
             the defendant.
Know Local
  Data       • France - dedicated agency CNIL -
Protection     Commission nationale de
  Rules        l'informatique et des libertés
               http://www.cnil.fr/
             • FB page:
               http://www.facebook.com/pages/
               Paris-
               France/CNIL/104754200051
             • Twitter: http://twitter.com/Cnil
The German Data Protection Law has been
                  revised. It now calls for opt-in for marketing by
                  any media, however, there are important
                  exceptions, including no opt-in if the source of
Know Local Data   the address appears on the marketing material.
  Protection /    The new law (effectve September 2009) will
Marketing Rules   make list broking more difficult, particularly
                  because it is very unclear in parts.

                  Exceptions from the "opt-in" obligation apply
                  in the following cases:

                  for business-to-business marketing;
                  for the marketing of a company's own products
                  to existing customers;
                  using data from public directories (phone
                  book, etc.) to market a company's own
                  products: etc
Legal
requirements:
                Company must display on website, email,
  websites &    company letters etc :
   emails
                • name and legal form of company
                • place of registration of company and
                  registration number
                • address of registered office
                • winding up of company (if applicable)
Social
Networking   • Blogs
 Platforms
             • Twitter

             • Linkedin

             • Facebook

             • YouTube
Why Social   • Cost effective way of building
Networking?     brand and name awareness
              • Individuals want their say
              • Data protection issues around
                outbound marketing
              • The ease with which people
                can switch off – inbound vs
                outbound marketing
Inbound vs
  outbound
 marketing



Outbound

INTERRUPTION
Blog
                    SEO       Social
Inbound vs
                              Media
 outbound
marketing


                    Content
Inbound

PERMISSION
Leverage     • Enterprise Ireland
   existing
knowledge and
 information    • Dublin BIC – Channel Partner
                  Model

                • Case Studies

                • Learn from your competitors
http://www.enterprise-ireland.com/firstflight
EI:
Preparing
to Export:
Guide to
the UK’
Thank you

 UNA COLEMAN – MARKETING SPECIALIST

         Codegaconsulting
              www.codegaconsulting.com

                 Tel: +353 (0) 1 2966048
                Mob: +353 (0)86 8186903
                   Skype: unacoleman
                   Twitter: unacoleman
http://www.linkedin.com/in/outsourcedmarketingsolutions
          una.coleman@codegaconsulting.com

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Business Internationalisation Bizcamp September 2009

  • 1. Business Internationalization UNA COLEMAN – MARKETING & STRATEGY SPECIALIST
  • 2. A BIT ABOUT ME START-UPs INTERNATIONAL MARKETING - STRATEGY OPERATIONS
  • 3. Ingredients • A USP- Differentiator for success • Focus – dedication and hard work • Management Competence and complimentary skills • Think as a global company – act as a local business • Luck – right place, right time • A network
  • 4. • Timing – bad luck! Failure • Under funded: spending money to raise money • Product insufficiently developed • Messaging not gaining traction with prospects
  • 5. Models to internationalis Born Global ation • Early and rapid internationalisation strategies • Build global from the start
  • 6. Developing an international • Organic growth business • Export what you do well in Ireland • Follow- leverage any home/ international clients • Concentrate on key territories – build a profile • Acquisition
  • 7. Which markets to Psychic Distance choose? Market Potential Investment requirement: finance & people
  • 8.
  • 9. • Market potential evaluation Entering new • Costs – pricing - profit margins – markets check currency exposure list • Local markets knowledge & expertise • Tax • Legal • Sales / Distribution - Routes to Market • Supply chain/fulfilment • Marketing • Online presence • Localisation
  • 10. Routes to • Direct – from your home Market territory • Local sales office • Establish subsidiary • Commission only sales agent to sell in overseas market • Channel Partner • Enter a Joint Venture
  • 11. World class • Technology Partners alliances and • solution compatibility partners • Software vendors • Strategic Partners • Allfinanz – MunichRe • Channel Partners • Providing value added services • Systems integrators
  • 14. Channel Partner • Commitment - investment Management • Continual training and support (marketing – trade shows, events) • It is easier to recruit CPs when you have reference clients in their respective markets. • Dublin BIC support
  • 15. • LANGUAGE Marketing • LOCALISATION
  • 16.
  • 17. LANGUAGE Common Sense Advisory survey of MATTERS consumer global buying preferences 2,430 people surveyed: • 60% prefer having information in their own language. • In Europe, 23% of the respondents “strongly agree” that they only buy at websites presented in their own language.
  • 18.
  • 19.
  • 20.
  • 21. LANGUAGE All successful businesses are local – MATTERS they speak the “local” language. If you are selling within the EU, that is 200 million people, then your prospects for success are higher if you “position” yourself as a “local” player. Ethiad sponsors GAA – the “local” airline!
  • 22. LANGUAGE Willie Brandt in the 1950s MATTERS "If I am selling to you, I speak your language. If I am buying, dann müssen Sie Deutsch sprechen"
  • 23. • Sales and Marketing THE IMPACT OF • HR and Training LANGUAGE & CULTURE • Operations • Product Development
  • 24. International Marketing Strategies • Success, is based on an innovative product AND • being able to market the differentiation of the product. • A slow process “If you want to create • Steep learning curve demand, you • Requires a lot of work to educate have to talk to the the distributors and support them. marketing • Time and effort. people.”
  • 25. International Marketing Strategies • Knowledge • Networking • Exposure • Credibility
  • 26. Search engine • In China Baidu is by far the marketing largest search engine. • Market share Baidu: 65%-75% vs • Market share Google: 21%- 22%
  • 27.
  • 28. Know Local Irish Data Protection commissioner Data signed into law on 9 Dec 08, that now Protection makes sending unsolicited Rules communications an indictable offence. Minimum fine of €5,000 and can reach €250,000 or 10% of turnover. Individuals can be fined up to €50,000. The onus of establishing that the subscriber consented will lie on the defendant.
  • 29. Know Local Data • France - dedicated agency CNIL - Protection Commission nationale de Rules l'informatique et des libertés http://www.cnil.fr/ • FB page: http://www.facebook.com/pages/ Paris- France/CNIL/104754200051 • Twitter: http://twitter.com/Cnil
  • 30. The German Data Protection Law has been revised. It now calls for opt-in for marketing by any media, however, there are important exceptions, including no opt-in if the source of Know Local Data the address appears on the marketing material. Protection / The new law (effectve September 2009) will Marketing Rules make list broking more difficult, particularly because it is very unclear in parts. Exceptions from the "opt-in" obligation apply in the following cases: for business-to-business marketing; for the marketing of a company's own products to existing customers; using data from public directories (phone book, etc.) to market a company's own products: etc
  • 31. Legal requirements: Company must display on website, email, websites & company letters etc : emails • name and legal form of company • place of registration of company and registration number • address of registered office • winding up of company (if applicable)
  • 32. Social Networking • Blogs Platforms • Twitter • Linkedin • Facebook • YouTube
  • 33. Why Social • Cost effective way of building Networking? brand and name awareness • Individuals want their say • Data protection issues around outbound marketing • The ease with which people can switch off – inbound vs outbound marketing
  • 34. Inbound vs outbound marketing Outbound INTERRUPTION
  • 35. Blog SEO Social Inbound vs Media outbound marketing Content Inbound PERMISSION
  • 36.
  • 37.
  • 38.
  • 39. Leverage • Enterprise Ireland existing knowledge and information • Dublin BIC – Channel Partner Model • Case Studies • Learn from your competitors
  • 41. Thank you UNA COLEMAN – MARKETING SPECIALIST Codegaconsulting www.codegaconsulting.com Tel: +353 (0) 1 2966048 Mob: +353 (0)86 8186903 Skype: unacoleman Twitter: unacoleman http://www.linkedin.com/in/outsourcedmarketingsolutions una.coleman@codegaconsulting.com