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Western Culture 
AWARE Center
Importance of understanding the 
culture 
• Beliefs, values and norms 
• Traditions 
• Heritage
What do they consider 
?important 
• Admire achievement 
• Practicality 
• Material comfort 
• Freedom 
• Individuality
Greetings 
• Hand shake 
• Pat on the back (men) 
• Short, they don’t take long.
Body Language 
• Limited hand movements 
• Just turn your head to look at someone, not 
necessarily your whole body. 
• Keep eye contact – very important 
• Smiling 
• Personal space
Sign language 
• Waving 
• Rude signs 
• V sign (peace / victory) 
• Thumb
Language 
• English – many accents 
• European languages – (French, German, 
Italian, Spanish etc) 
• British / Americans don’t talk loudly
Emotions 
• Happiness 
• Grief
Gifts 
• If you give them a gift they will open it 
immediately. 
• If you give them a gift it can be something 
practical or personal (chocolates or flowers 
for women).
Invitations 
• Westerners like to talk over dinner, taking a 
long time over a meal. 
• Western parties are often standing all night 
making small talk with a drink and nibbles. 
• Westerners usually pay for their own meal 
(going dutch) if u want to pay its better to 
state it when making the arrangements.
If visiting their home 
• They will turn off the TV. 
• Offer you a cup of tea/coffee but if you 
refuse they won’t insist to make you one. 
• You may only be given a cup of tea, 
nothing else. 
• If they have pets (dogs) they may not shut 
them in another room.
Visiting the sick 
• Bunch of grapes / flowers 
• Only immediate family tend to visit the 
hospital. Others may send a card.
Dining 
• Table manners 
• Children are expected to sit still 
• Children ask permission to leave the table 
• Everyone stays sitting until everyone has 
finished
Time 
• Punctuality 
• Time is money
Rules 
• Discipline 
• British follow the rules 
• Queues
Business 
• Privacy. (They expect only people involved 
to be in the meeting) 
• Interruptions. Put your mobile on silent if 
you cant switch it off. Don’t answer it 
during a meeting. 
• Westerners like deals to be confirmed in 
writing.
.How to gain their respect 
• Keep your word 
• Non personal questions 
• Don’t force food & drink 
• Speak with quiet voice, don’t shout across 
the room 
• If you ask a question, wait for the answer
Sensitive Topics 
• Politics 
• Religion 
• Age 
• Weight 
• Pregnancy 
• Personal Questions
End of part 1 
Thank You

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Understanding Western Culture and Social Norms

  • 2. Importance of understanding the culture • Beliefs, values and norms • Traditions • Heritage
  • 3. What do they consider ?important • Admire achievement • Practicality • Material comfort • Freedom • Individuality
  • 4. Greetings • Hand shake • Pat on the back (men) • Short, they don’t take long.
  • 5. Body Language • Limited hand movements • Just turn your head to look at someone, not necessarily your whole body. • Keep eye contact – very important • Smiling • Personal space
  • 6. Sign language • Waving • Rude signs • V sign (peace / victory) • Thumb
  • 7. Language • English – many accents • European languages – (French, German, Italian, Spanish etc) • British / Americans don’t talk loudly
  • 9. Gifts • If you give them a gift they will open it immediately. • If you give them a gift it can be something practical or personal (chocolates or flowers for women).
  • 10. Invitations • Westerners like to talk over dinner, taking a long time over a meal. • Western parties are often standing all night making small talk with a drink and nibbles. • Westerners usually pay for their own meal (going dutch) if u want to pay its better to state it when making the arrangements.
  • 11. If visiting their home • They will turn off the TV. • Offer you a cup of tea/coffee but if you refuse they won’t insist to make you one. • You may only be given a cup of tea, nothing else. • If they have pets (dogs) they may not shut them in another room.
  • 12. Visiting the sick • Bunch of grapes / flowers • Only immediate family tend to visit the hospital. Others may send a card.
  • 13. Dining • Table manners • Children are expected to sit still • Children ask permission to leave the table • Everyone stays sitting until everyone has finished
  • 14. Time • Punctuality • Time is money
  • 15. Rules • Discipline • British follow the rules • Queues
  • 16. Business • Privacy. (They expect only people involved to be in the meeting) • Interruptions. Put your mobile on silent if you cant switch it off. Don’t answer it during a meeting. • Westerners like deals to be confirmed in writing.
  • 17. .How to gain their respect • Keep your word • Non personal questions • Don’t force food & drink • Speak with quiet voice, don’t shout across the room • If you ask a question, wait for the answer
  • 18. Sensitive Topics • Politics • Religion • Age • Weight • Pregnancy • Personal Questions
  • 19. End of part 1 Thank You