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How We Built
Our Community
Uri Cohen
Head of Product @ GigaSpaces
@uri1803
#oscon 2013
How We Built
Are Still Building
Our Community
Uri Cohen
Head of Product @ GigaSpaces
@uri1803
#oscon 2013
What This Talk Won’t Cover
How to
Manage an
Open Source
Project
When /
What
to Open
Source
https://www.madison.k12.wi.us/files/Calendar_0.jpg
Which
License to
Choose
And I won’t say
“Software is eating the world”
Really, I Promise…
What I Will
Talk about
Our Journey as a
company, moving
from closed to
open source
–Do’s and Dont’s
–The toolkit we used
Some
Background
Why Open
Source? Aside from the
obvious reasons, it’s
become a
precondition
So Here’s What
You Shouldn’t Do
This
Developers, Developers, Developers,
Developers, Developers, Developers
Put It on
Github and
Think You’re
Done
http://octodex.github.com/hipster-partycat/
Have a
“Community
Guy” that
Handles All
This OSS
Stuff…
Check the
Mailing Lists
Once a Week
http://www.cetofnc.com/images/2009/angry_user.jpg
What Worked for Us
Get
Everyone
Involved
It’s not a developer
thing, it’s a
company mindset
Build Your
Eco-System
Make It
Easy to
Consume
Cut the
Bureaucracy,
Make It Easy
for People to
Contribute
Be Transparent
Measure,
Measure &
Measure
Some More
Incentivize
Users
Our Toolkit
Requirements…
Code
Docs
Issues Analytics
SEO
Search
Forums IRC
Videos
Blogs
Comments
Social
25
No Servers
26
For the Most Part, This Is What We Know
27
We Wanted Our Own L&F
28
Github to
the Rescue
Jekyll
Tracking
Search
User Forums
&
Feedback
Issue
Tracking
Key
Takeways
• Building a
community is
HARD
• It’s an iterative
process
• Have realistic
expectations
Resources
• Community site
www.cloudifysource.org
• OSS project repo:
github.com/CloudifySource/cloudify
• Community web site repo:
github.com/CloudifySource/cloudifysource.github.com
• Jira:
https://cloudifysource.atlassian.net/
Thank You!

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Oscon 2013 - Lessons from building an open source community

Editor's Notes

  1. It’s not just about the code, it’s about the way you run things 4 million projects on github, no one will know you’re there.
  2. Support, devs, marketing, management Daily standups include community status Weekly meetings with marketing, events, blogs, discussions all the way up to CEO about goals, hurdles etc.
  3. Use github, Readme, build, dependencies,changelog, State maturity, supported envs, license, docs, tags, announce, milestones…
  4. Contributor agreement Pull request License
  5. Share Your RoadmapShare Your Darkest Secrets
  6. Measure everything you can – website, mailing lists, downloads, usage (downloads CDN, version checks)Always opt in, don’t be intrusive to the user
  7. Github pages, github for code
  8. What Jekyll does Who uses itGeared for Blog Sites Paging Categories TagsPluggable Supports several markups