1. Dipl.-Betriebswirt, Magdy Abdel Aziz Afify Shehata,
Kairo, Ägypten
Tel.: 0020 (100) 51 99 608 E-Mail: magdy@gmx.net
________________________________________________________________________
Page 1 of 3
Curriculum Vitae
Name:
Nationality:
Email:
Handy:
OBJECTIVE:
Foreign Languages
Magdy Abdel Aziz Afifi Shehata
Egyptian
magdy@gmx.net
+20 100 51 99 608
To use my long experience in Germany,
Egypt and United Arab Emirates in
Marketing / Sales, Customer Care
Centre and Business Development.
I want to develop my career in a fast
moving environment, and I'm currently
looking for a suitable position with a
company that values passion, positive
integrity and hard work.
German: Fluent in written and spoken.
English: Good in written and spoken.
Arabic: Mother tongue.
PERSONAL SUMMARY
I'm creative, inventive strategic thinker, who's full of good marketing
ideas and craves a challenge and who's not afraid to work outside his
comfort zone. A motivated team player. I possess superb
communication skill, open up clients, find out exactly what they need,
and then present them with a wide range of services and solution.
Pragmatic and results oriented, with a focus on bottom line results.
AREAS OF EXPERTISE
Customer trend Researching target markets
Enhancing relationship Identifying opportunities
Sales management Business plans
Project management
Data management
IT / Business Computing
EDUCATION
1978 – 1982 Cairo University, Faculty of Commerce
Bachelor of Commerce (Major : Accountancy)
1995 – 2001 Technical University of Berlin . TU – Berlin, Germany
Business Administration
(Major: Marketing, Business Computing)
2. Dipl.-Betriebswirt, Magdy Abdel Aziz Afify Shehata,
Kairo, Ägypten
Tel.: 0020 (100) 51 99 608 E-Mail: magdy@gmx.net
________________________________________________________________________
Page 2 of 3
IT Skills: Participated in several development of Software-Projects at the
Technical University of Berlin, Germany:
Java, JavaScript, Data Base SQL, Oracle, HTML, UML, Ecommerce.
Operating Systems Windows, UNIX, LINUX.MS Word, Excel
Advanced, Microsoft project Manager. Search Engine
Marketing (SEM), Search Engine Optimization (SEO) Standard
Business Software. CRM
Career History:
2002 – 6.2012
7.2013 – Present
Business development manager.
Egyptian German Technology - Cairo, Egypt
Responsible for developing and maintaining commercial relationships
with both new and old clients maximizing revenue at every
opportunity. Mainly I take over the development of market entry in
Egypt, the United Arab Emirates and Germany. In addition to the
services related to market entry, such as business partners
intermediaries, representatives of German companies and trade fairs.
Duties:
Acquisition of new customers.
Support of existing customers.
Advising planners with innovative sales strategies.
Implementation of product Events.
7.2012 - 6.2013 Call center Manager
Quadriga Development Ltd, a German company based in Cairo.
Online Marketing Company.
Participation in the construction, Conception, planning and
organization of the call centre.
Duties:
Setting and meeting performance targets for speed, efficiency.
Managing the daily running of the call centre.
Maintaining up-to-date knowledge of industry developments.
Monitoring random calls to improve quality minimize errors.
Coordinating staff recruitment, including writing vacancy
advertisements.
Reviewing the performance of staff, identifying training needs.
Recording statistics, user rates and the performance levels of the
centre and reports.
Handling the most complex customer complaints or enquiries.
3. Dipl.-Betriebswirt, Magdy Abdel Aziz Afify Shehata,
Kairo, Ägypten
Tel.: 0020 (100) 51 99 608 E-Mail: magdy@gmx.net
________________________________________________________________________
Page 3 of 3
Organizing staffing, including shift patterns and the number of
staff required.
Coaching, motivating and retaining staff and reward.
Forecasting and analyzing data against budget figures..
1991 – 1995 Business Administrator and Programmer
Immobilien-Braun GmbH & KG, Berlin, Germany
Real Estate Company
Duties:
Solving business issues of the Company with the assistance of
Information technologies.
Responsible for data management, rent increase, operating costs,
Elevator costs, heating costs and all other billings.
Check and maintain the data.
Hobbies Reading, travelling and computer
References are available on request.
Cairo, 14.03.2015 Magdy Abdel Aziz Afifi Shehata
