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By Thomas Peham, Usersnap
TO
AN INTRODUCTION
@TOMPEHAM
About the company
About Usersnap
Founded 2013 in Linz, Austria
2 offices in Vienna & Linz
10+ employees
1.000+ customers
Mentioned by Forbes Magazine as „one of the European startups
to watch.“
The	founders,	Josef	Trauner	&	Florian	Dorfbauer
Trusted by 1000+ small &
medium-sized businesses
….and also by some bigger ones!
Product
Problem
The way we communicate bugs and
problems on the web is utterly broken:
» It is slow, error prone 

and frustrating. «
What is Usersnap? An Introduction to bug tracking.
Source: 60.000 times question
“Images are processed 60,000 times faster
than text.”
The Solution:
The Solution:
Step 1: Get a free account.
You can sign up for free at usersnap.com. Trials are available for
15 days.
GET A FREE TRIAL
Step 2: Create your first project
Enter a project name & start your first project. Yay! 🙌
Step 3: Install your feedback
widget
by using one of our browser extensions.
bit.ly/ChromeUsersnap
bit.ly/FFUsersnap
Step 3: Install your feedback
widget
via JavaScript Snippet or CMS plugins
Step 4: You’re done.
Use Cases
Website feedback Customer support Bug tracking
SEE ALL CASE STUDIES
Integrations? We got you
covered.
ALL INTEGRATIONS
usersnap.com
Now it’s up to you…

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