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RESTART
Windows 8 User Experience Workshop | by Tal Florentin | UXVision | May 2013
Profile I Wrote a UX BookStrategic UX Specialist
AGE
34
NAME
Tal Florentin
POSITION
CEO at UXVision
STATUS
Married + 1 + 2
Lead Lectur
Nice to Meet
BE AN EARLY ADOPTER
RESTART
Windows XP
ONCE UPON A TIME…
START
After, we had Windows 7
ONCE UPON A TIME…
START
Then came Windows 8
ONCE UPON A TIME…
START
?
Start screen Desktop
Windows Button
BASIC USAGE | Start Screen
BASIC USAGE | Panoramic Navigation
Scrolling vertically through content (Mouse slider affects horizontal scrolling)
BASIC USAGE | Apps open in full screen
Charms Bar: Search, Share, Settings and more…
BASIC USAGE | Charms
Menu area
Application header
Menu area
Charms Bar: Search, Share, Settings and more…
BASIC USAGE | Actions
Menu area
Application header
Menu area
Open application actions bar
BASIC USAGE | Close Active App
Close active app by dragging it from top to bottom (mouse or touch)
Menu area
Application
header
Menu area
X
BASIC USAGE | Multitask Views
Switch to Snap View
Menu area
Application
header
Menu area
Title

BASIC USAGE | Multitask Views
Switch to Fill View

Menu area
Application header
M
Menu area
Application
header
Menu area
Menu area
Application header
Menu area
BASIC USAGE | App Paging
Swipe to switch between active apps
Menu area
Application header
Menu area
BASIC USAGE | Open Apps Tab
Menu area
Application header
Menu area
Browse open apps, open, close, set views
BASIC USAGE | Semantic Zoom
Quick browse within app
Menu area
Application header
Menu area
Application header
Menu area Menu area Menu area Menu area Menu area
BASIC USAGE | Toast Notifications
Menu area
Application header
Menu area
Whenever something happens we get a live notification
Something happened
and I must tell you….
A LEARNING CURVE
A LEARNING CURVE
Where will you put your product?
INTUITIVE
Based on prior
experience
and knowledge
PRODUCTIVE
Based on the best
way for a
recurring user
THIS IS INTUITIVE
Apple’s iPad unboxing with no tutorial or user manual
• New product
• New interaction
• No prior paradigm
• Intuitive interface
• Zero learning curve
WE’VE BEEN THERE
From Office 2003 to Office 2007
Office 2003
Familiar, known
Office 2007
Hard to learn, productive & efficient
WE’VE BEEN THERE
From Office 2003 to Office 2007
Office 2007
Hard to learn, productive & efficient
• Existing paradigm to break
• Completely new model
• Prior experience is irrelevant
• Intimidating initial interaction
• Slow learning curve
• Much better productivity over time
• Bigger risk
• Great success
WILL IT WORK THE SAME?
From Windows XP, Vista & 7 to Windows 8
Windows 8
• Existing paradigm to break
• Prior experience partly relevant
• Intimidating initial interaction
• Medium learning curve
• A major conceptual progress
• Huge risk
• Huge success?
HOW DO PEOPLE REACT TO WINDOWS 8?
Watching Windows 8 from the users’ point of view
Mature
Adult
Young
Child
System
Admin
12
Years Old
Working
Mom
Drunk
Lady
HOW DO PEOPLE REACT TO WINDOWS 8?
Mature Adult
GOING ‘METRO’…
The white city, Chaplin, Louis Armstrong, Cabaret and more…
REMEMBER THE 1920’S?
Functional Minimalism, Bald use of color, Typography
BAUHAUS MODERN DESIGN
International typography,
INTERNATIONAL DESIGN STYLE
• Universal language
• Beautiful | Minimal | Essential
• Reduce non-functional
components from design
• Liability, readability, clear hierarchy
• Blend into real life
• Allow understanding while
on the move
DESIGN GUIDELINES
• No shadows, no rounded corners
• Lowercase with no capitals
or full capitals
• 2D icons
• Bald noticeable colors
DETAILED IMPLICATIONS
REDUCING CHROME
Dribble
Site Components
• Search bar
• Item sharing
• Personal Settings
Dropbox
Site Components
• Search bar
• Personal Settings
Facebook
Site Components
• Search bar
• Item sharing
• Personal Settings
USA Today
Site Components
• Search bar
• Item sharing
• Personal Settings
eBay
Site Components
• Search bar
• Item sharing
• Personal Settings
• Similar functional requirement
• Offer them out-of-the-box
• Consistent for users
• Easier for developers
IDEA
CONTRACTS | Search
Cross system searching
CONTRACTS | Search
Cross system searching
• Searching from a single place
• Searching an item easily throughout different apps
• Supported export of items to the search results
• Supported API for Auto- complete
CONTRACTS | Share
All social apps connected + interacting apps
CONTRACTS | Settings
Manage app settings in a central consistent location
ANATOMY OF A WINDOWS 8 APP
ELEMENTS OF A WIN8 APP
Large sized Live Tile
App
Full Screen App View Charms-Bar
Support
Application Menu Bar

Snapped App View

Fill App View
App
Small sized Live Tile
Semantic View
Application Top Nav. Bar
LIVE TILES AND THE START SCREEN
THE START SCREEN
iPad Windows 8
THE START SCREEN
Windows 8
• The best place to stay connected
• Engaging experience
• Vertical hierarchy by importance
• Personalized area
• Real interaction - send info to user
THE WIN 8 APP GRID
• Cross-apps consistency
• Familiarity and confidence
for the user
• Provides hierarchy and
sense of orientation
CONSISTENT STRUCTURE
Menu area
Application header
Menu area
7 Units
2.5 / 6.5 Units
6
Units
1 Unit = 20 px
Menu area
Application header
Menu area
0.5 Units
0.5 Units
4 Units
1 Unit = 20 px
Menu area
Application header
1 Unit = 20 px
Lorem ipsum dolor sit amet,
consectetur adipiscing elit. Ut
quis velit ligula.
Lorem ipsum dolor sit amet,
consectetur adipiscing elit. Ut
quis velit ligula.
Lorem ipsum dolor sit amet,
consectetur adipiscing elit. Ut
quis velit ligula.
Lorem ipsum dolor sit amet,
consectetur adipiscing elit. Ut
quis velit ligula.
Lorem ipsum dolor sit amet,
consectetur adipiscing elit. Ut
quis velit ligula.
Lorem ipsum dolor sit amet,
consectetur adipiscing elit. Ut
quis velit ligula.
Lorem ipsum dolor sit amet, consectetur.
Lorem ipsum dolor sit amet, consectetur.
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Ut quis velit ligula. Nunc ultrices
lacinia consectetur. Vivamus sit amet justo.
Lorem ipsum dolor sit amet, consectetur.
Lorem ipsum dolor sit amet, consectetur.
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Ut quis velit ligula. Nunc ultrices
lacinia consectetur. Vivamus sit amet justo.
Lorem ipsum dolor sit amet, consectetur.
Lorem ipsum dolor sit amet, consectetur.
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Ut quis velit ligula. Nunc ultrices
lacinia consectetur. Vivamus sit amet justo.
Lorem ipsum dolor sit amet, consectetur.
Lorem ipsum dolor sit amet, consectetur.
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Ut quis velit ligula. Nunc ultrices
lacinia consectetur. Vivamus sit amet justo.
0.5 Units
2 Units
NAVIGATION
3 LEVEL NAVIGATION
No more 5 levels of navigation
THE HUB THE SECTION THE DETAILS
ORDER OF ITEMS BY HIERARCHY
Keeping important stuff close to the user
THE HUB
Application header
Menu area Menu area Menu area Menu area Menu area
ORDER OF ITEMS BY HIERARCHY
Keeping important stuff close to the user
THE HUB
Application header
Menu area Menu area
• Reveal main content
• Let the content speak
• Engage using photos
• Move buttons to app bar
• Plan for responsive use
GENERAL NAVIGATION AREAS
Screen elements of navigation
Header
HEADER NAVIGATION
Top panel to support tab navigation or views
Section A Section B Section C
GLOBAL NAVIGATION MAP
Consistent STAR-MODEL navigation
TOUCH
THE EVOLUTION OF UI FEEDBACK
Direct manipulation requires immediate feedback
COMMAND LINE:
Long time / No feedback
GRAPHIC USER INTERFACE:
Medium feedback time
DIRECT MANIPULATION:
Immediate feedback
TOUCH IS LEARNED IN THE ARMY
• Design for touch-first
• Direct manipulation requires
immediate feedback
• Secondary support for mouse usage
• Fit to finger size
• Fit to natural holding and gestures
A FEW THINGS TO KNOW ABOUT TOUCH
• Sloppy
• There’s no Hover state
• Change behavior according to number of touching fingers
• Provide visual feedback
• Don’t hide the object
• Pay attention to fat-finger syndrome
ANIMATIONS
THE SHOW HAS JUST BEGUN…

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Windows 8 User Experience Workshop Insights

  • 1. RESTART Windows 8 User Experience Workshop | by Tal Florentin | UXVision | May 2013
  • 2. Profile I Wrote a UX BookStrategic UX Specialist AGE 34 NAME Tal Florentin POSITION CEO at UXVision STATUS Married + 1 + 2 Lead Lectur Nice to Meet
  • 3. BE AN EARLY ADOPTER
  • 5. Windows XP ONCE UPON A TIME… START
  • 6. After, we had Windows 7 ONCE UPON A TIME… START
  • 7. Then came Windows 8 ONCE UPON A TIME… START ?
  • 8. Start screen Desktop Windows Button BASIC USAGE | Start Screen
  • 9. BASIC USAGE | Panoramic Navigation Scrolling vertically through content (Mouse slider affects horizontal scrolling)
  • 10. BASIC USAGE | Apps open in full screen Charms Bar: Search, Share, Settings and more…
  • 11. BASIC USAGE | Charms Menu area Application header Menu area Charms Bar: Search, Share, Settings and more…
  • 12. BASIC USAGE | Actions Menu area Application header Menu area Open application actions bar
  • 13. BASIC USAGE | Close Active App Close active app by dragging it from top to bottom (mouse or touch) Menu area Application header Menu area X
  • 14. BASIC USAGE | Multitask Views Switch to Snap View Menu area Application header Menu area Title 
  • 15. BASIC USAGE | Multitask Views Switch to Fill View  Menu area Application header M Menu area Application header Menu area
  • 16. Menu area Application header Menu area BASIC USAGE | App Paging Swipe to switch between active apps Menu area Application header Menu area
  • 17. BASIC USAGE | Open Apps Tab Menu area Application header Menu area Browse open apps, open, close, set views
  • 18. BASIC USAGE | Semantic Zoom Quick browse within app Menu area Application header Menu area Application header Menu area Menu area Menu area Menu area Menu area
  • 19. BASIC USAGE | Toast Notifications Menu area Application header Menu area Whenever something happens we get a live notification Something happened and I must tell you….
  • 21. A LEARNING CURVE Where will you put your product? INTUITIVE Based on prior experience and knowledge PRODUCTIVE Based on the best way for a recurring user
  • 22. THIS IS INTUITIVE Apple’s iPad unboxing with no tutorial or user manual • New product • New interaction • No prior paradigm • Intuitive interface • Zero learning curve
  • 23. WE’VE BEEN THERE From Office 2003 to Office 2007 Office 2003 Familiar, known Office 2007 Hard to learn, productive & efficient
  • 24. WE’VE BEEN THERE From Office 2003 to Office 2007 Office 2007 Hard to learn, productive & efficient • Existing paradigm to break • Completely new model • Prior experience is irrelevant • Intimidating initial interaction • Slow learning curve • Much better productivity over time • Bigger risk • Great success
  • 25. WILL IT WORK THE SAME? From Windows XP, Vista & 7 to Windows 8 Windows 8 • Existing paradigm to break • Prior experience partly relevant • Intimidating initial interaction • Medium learning curve • A major conceptual progress • Huge risk • Huge success?
  • 26. HOW DO PEOPLE REACT TO WINDOWS 8? Watching Windows 8 from the users’ point of view Mature Adult Young Child System Admin 12 Years Old Working Mom Drunk Lady
  • 27. HOW DO PEOPLE REACT TO WINDOWS 8? Mature Adult
  • 29. The white city, Chaplin, Louis Armstrong, Cabaret and more… REMEMBER THE 1920’S?
  • 30. Functional Minimalism, Bald use of color, Typography BAUHAUS MODERN DESIGN
  • 32. • Universal language • Beautiful | Minimal | Essential • Reduce non-functional components from design • Liability, readability, clear hierarchy • Blend into real life • Allow understanding while on the move DESIGN GUIDELINES
  • 33. • No shadows, no rounded corners • Lowercase with no capitals or full capitals • 2D icons • Bald noticeable colors DETAILED IMPLICATIONS
  • 35. Dribble Site Components • Search bar • Item sharing • Personal Settings
  • 36. Dropbox Site Components • Search bar • Personal Settings
  • 37. Facebook Site Components • Search bar • Item sharing • Personal Settings
  • 38. USA Today Site Components • Search bar • Item sharing • Personal Settings
  • 39. eBay Site Components • Search bar • Item sharing • Personal Settings
  • 40. • Similar functional requirement • Offer them out-of-the-box • Consistent for users • Easier for developers IDEA
  • 41. CONTRACTS | Search Cross system searching
  • 42. CONTRACTS | Search Cross system searching • Searching from a single place • Searching an item easily throughout different apps • Supported export of items to the search results • Supported API for Auto- complete
  • 43. CONTRACTS | Share All social apps connected + interacting apps
  • 44. CONTRACTS | Settings Manage app settings in a central consistent location
  • 45. ANATOMY OF A WINDOWS 8 APP
  • 46. ELEMENTS OF A WIN8 APP Large sized Live Tile App Full Screen App View Charms-Bar Support Application Menu Bar  Snapped App View  Fill App View App Small sized Live Tile Semantic View Application Top Nav. Bar
  • 47. LIVE TILES AND THE START SCREEN
  • 49. THE START SCREEN Windows 8 • The best place to stay connected • Engaging experience • Vertical hierarchy by importance • Personalized area • Real interaction - send info to user
  • 50. THE WIN 8 APP GRID
  • 51. • Cross-apps consistency • Familiarity and confidence for the user • Provides hierarchy and sense of orientation CONSISTENT STRUCTURE
  • 52. Menu area Application header Menu area 7 Units 2.5 / 6.5 Units 6 Units 1 Unit = 20 px
  • 53. Menu area Application header Menu area 0.5 Units 0.5 Units 4 Units 1 Unit = 20 px
  • 54. Menu area Application header 1 Unit = 20 px Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis velit ligula. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis velit ligula. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis velit ligula. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis velit ligula. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis velit ligula. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis velit ligula. Lorem ipsum dolor sit amet, consectetur. Lorem ipsum dolor sit amet, consectetur. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis velit ligula. Nunc ultrices lacinia consectetur. Vivamus sit amet justo. Lorem ipsum dolor sit amet, consectetur. Lorem ipsum dolor sit amet, consectetur. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis velit ligula. Nunc ultrices lacinia consectetur. Vivamus sit amet justo. Lorem ipsum dolor sit amet, consectetur. Lorem ipsum dolor sit amet, consectetur. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis velit ligula. Nunc ultrices lacinia consectetur. Vivamus sit amet justo. Lorem ipsum dolor sit amet, consectetur. Lorem ipsum dolor sit amet, consectetur. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis velit ligula. Nunc ultrices lacinia consectetur. Vivamus sit amet justo. 0.5 Units 2 Units
  • 56. 3 LEVEL NAVIGATION No more 5 levels of navigation THE HUB THE SECTION THE DETAILS
  • 57. ORDER OF ITEMS BY HIERARCHY Keeping important stuff close to the user THE HUB Application header Menu area Menu area Menu area Menu area Menu area
  • 58. ORDER OF ITEMS BY HIERARCHY Keeping important stuff close to the user THE HUB Application header Menu area Menu area • Reveal main content • Let the content speak • Engage using photos • Move buttons to app bar • Plan for responsive use
  • 59. GENERAL NAVIGATION AREAS Screen elements of navigation Header
  • 60. HEADER NAVIGATION Top panel to support tab navigation or views Section A Section B Section C
  • 61. GLOBAL NAVIGATION MAP Consistent STAR-MODEL navigation
  • 62. TOUCH
  • 63. THE EVOLUTION OF UI FEEDBACK Direct manipulation requires immediate feedback COMMAND LINE: Long time / No feedback GRAPHIC USER INTERFACE: Medium feedback time DIRECT MANIPULATION: Immediate feedback
  • 64. TOUCH IS LEARNED IN THE ARMY • Design for touch-first • Direct manipulation requires immediate feedback • Secondary support for mouse usage • Fit to finger size • Fit to natural holding and gestures
  • 65. A FEW THINGS TO KNOW ABOUT TOUCH • Sloppy • There’s no Hover state • Change behavior according to number of touching fingers • Provide visual feedback • Don’t hide the object • Pay attention to fat-finger syndrome
  • 67. THE SHOW HAS JUST BEGUN…