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INSTRUCTIONAL DESIGN FOR
HEALTHCARE PROFESSIONALS
THE SCIENCE OF EFFECTIVE TEACHING
Vaikunthan Rajaratnam
Instructional design
linking science and how people learn and the practice of delivering instruction
Applied Research Laboratory at Penn State University is attributed with developing a four-part definition of instructional design
(University of Michigan, 2003)
The science of creating detailed specifications for the
development, implementation, evaluation, and
maintenance of situations that facilitate the learning
of both large and small units of subject matter at all
levels of complexity
Rapid prototyping
• Final product through number of prototypes.
• Evaluated by experts and end users;
• Successive prototype more like final product;
• Increasing fidelity of various prototypes
• Until a MVP*/working product is achieved.
* MVP - Minimal viable product
Information
Management
Resource Kit
(IMARK)
Learning
a process
produces changes
changes produced are relatively permanent
3 domains of learning (Bloom)
1. Cognitive – To recall, calculate, discuss, analyze, problem solve, etc.
2. Psychomotor – To dance, swim, ski, dive, drive a car, ride a bike, etc.
3. Affective – To like something or someone, love, appreciate, fear,
hate, worship, etc.
Plato &
Aristotle
• “Is truth and knowledge to be found within us
(rationalism) or is it to be found by using our senses to
discover what is outside of ourselves (empiricism)?”
• As a rationalist, Plato developed the belief that
knowledge and truth can be discovered by self-reflection.
Socrates also believed strongly that certain knowledge
was only attainable through reason. He developed the
dialectic method of discovering truth through
conversations with fellow citizens (Monroe, 1925)
• Aristotle, the empiricist, suggested that we use our
senses to look for truth and knowledge in the world
outside ourselves.
• The Romans emphasized education as vocational
training, rather than as training of the mind for the
discovery of truth
Brain & Mind
• The brain is the organ of the mind
just as the lungs are the organs for
respiration
• Cognition - sensory motor - ego -
memory
https://www.tes.com/lessons/N1ICJhPBKCdEtQ/about-the-brain
Brain and Mind
•Cognition•Ego
•Memory•Senses & Motor
TEMPORO
PARIETEAL
LOBE
HIPPOCAMPUS
PREFRONTAL
CORTEX
DORSOLATERAL
PREFRONTAL
CORTEX
Stimuli Identification Recall Understand
Association
Knowledge
creation
WIIFM
Affective
change
Life change
Brain
Mayer’s
Cognitive Theory of Multimedia Learning
LISON, T., GUNTHER, S., OGORUL, Y., PRETSCHNER, D.P. & WISCHNESKY, M.B. (2004) Vision 2003: Virtual learning units for
medical training and education, International Journal of Medical Information, 73, pp. 165–172.
Education and Training
• Education has a much broader aim to
develop an individual
• Training has a narrow aim to increase
knowledge and skill in specific areas.
THE LEARNING
PROCESS
• PEOPLE LEARN IN DIFFERENT
WAYS
• THE BRAIN PLAYS A ROLE
• BASED ON ASSOCIATIONS
• OCCURS IN CULTURAL AND SOCIAL
CONTEXTS
• PEOPLE LEARN IN DIFFERENT
WAYS
• PEOPLE THINK ABOUT THEIR OWN
LEARNING, AND THEIR FEELINGS
MATTER
Teaching
• PROCESS OF ORGANIZING THE
ENVIRONMENT
• ORGANIZING KNOWLEDGE,
INFORMATION, AND ACTIVITIES
• PROCESS OF ORGANIZING PEOPLE
ADDIE Model
Areas of responsibility for key roles
Technology
• to produce - authoring tools
• deliver e-learning - learning management system
• learning content management: creation, storage, access to resources;
• curriculum mapping and planning: lesson planning, personalized learning
paths, assessment;
• learner engagement and management: learner information, progress
tracking; and
• tools and services: forums, messaging system, blogs, group discussions.
Analysis And Design stages
• relevance of the content and course objectives
• type of learning activities offered
• course duration,
• technical aspects:
• is the technical solution appropriate to learners?
• Are the technical elements (e.g. the learning platform and its functions) clear
and understandable to participants?
Identifying and organizing course content
• Identifying course content based on learners’ needs
• Defining learning objectives; and
• Defining the course structure.
Needs Analysis for an e learning program
• training is required to fill a gap in professional knowledge and skills;
and
• e-learning is the best solution to deliver the training.
Causes of problems that need e learning:-
• enabling environment: policy and legislative frameworks, rules and
norms internal to an organization and political will;
• organizational aspects: the organization’s formal and informal
incentive and support structures, staff, equipment and finances;
• individual capacity: the skills, knowledge and attitudes of individuals
working in the organization
Task and Topic Analysis
• Task analysis identifies job tasks (EPA/competencies) and the
knowledge and skills needed to be developed – competency based
learning.
• Topic analysis to identify and classify the course content.
Task Analysis : detailed analysis of actions and decisions that a person
takes to perform a job task (i.e. a well-defined unit of work), which includes
identifying the knowledge and skills needed to support those actions and
decisions.
13Clark R.C., Mayer R.E., e-Learning and the Science of Instruction - Proven Guidelines for Consumers and
Designers of Multimedia Learning, Second Edition, Pfeiffer 2005
Identifying course content through task
analysis
• create a learning course that is job centred;
• focus attention on skills and competencies; and
• create case-based scenarios that
• build on realistic job contexts (work based learning).
Task Analysis
• the goals and objectives of learning;
• the operational components of jobs, skills, learning goals, or objectives—
• what knowledge states (declarative, structural, and procedural knowledge)
characterize a job or task;
• select learning outcomes that are appropriate for instructional development;
• Prioritisation of task for a commitment of training resources;
• the sequence in which tasks are performed/learned and taught;
• how to select or design instructional activities, strategies, and techniques to
foster learning;
• select appropriate media and learning environments
• how to construct performance assessments and evaluation
Stages of task analysis
• Inventorying tasks: identifying tasks that need to be developed for
instruction.
• Describing tasks: the process of elaborating the tasks identified in the
inventory.
• Selecting tasks: prioritizing tasks and choosing those that are more feasible
and appropriate if there is a large quantity of tasks.
• Sequencing tasks and task components: defining the sequence in which
instruction should occur in order to successfully facilitate learning.
• Analysing tasks and content level: describing the type of cognitive
behaviour, physical performance, or affective response required by the
tasks
Types of Task Analysis
• Cognitive Task Analysis
• understanding tasks that require
decision-making, problem-solving,
memory, attention and judgement
• Hierarchical Task Analysis
• decomposing a high-level task
1.Identify the task to be analyzed.
2.Break this high-level task down into 4 to 8
subtasks. The subtask should be specified
in terms of objectives and, between them,
should cover the whole area of interest.
3.Draw a layered task diagram of each
subtasks ensuring that it is complete
4.Produce a written account as well as the
decomposition diagram.
5.Present the analysis to someone else
who has not been involved in the
decomposition but who knows the tasks
well enough to check for consistency
• Step 1: Identifying tasks
• Identify and describe the tasks that learners should learn or improve to achieve the
course goal.
• Step 2: Classifying tasks
• Classify tasks as either:
• > procedural (i.e. tasks that are performed by executing an ordered sequence of steps ,
such as “Create a table in Microsoft Word”); or > principle-based (i.e. tasks requiring
judgments and decisions to be applied in different situations and under conditions that
change every time, such as “Organizing a conference”).
• Step 3: Breaking up the tasks
• Break each task into:
• > steps (for procedural tasks); or > guidelines that should be applied to perform the tasks
(for principle-based tasks). For complex tasks, requiring the application of strategic or
interpersonal skills (such as “adapting” or “solving group conflicts”), different points of
view may be needed to identify the guidelines. These can be collected through
interviews with several experts, e.g. by asking them about the approach they adopt in
challenging situations and looking for commonalties among the various approaches to
identify the skills that can help in those situations.
• Step 4: Identifying required knowledge and skills
• Identify the knowledge and skills needed to best perform those steps or apply those
guidelines
Learning content
• Facts
• Unique, specific information that answers the questions: who, where, when? Facts are
shown, exhibited or indicated. Examples: anatomy details, normal blood values,
• Procedures
• A procedure is a series of clearly defined steps, aiming to perform a task. The “How to …?”
Example: “instructions for measuring blood pressure”
• Concepts
• A concept is a group of objects, entities or ideas that: are defined by a single word or term;
share common characteristics; differ in unimportant characteristics; require a definition; and
answer the question: “What is …?” Example: the concept of “lifestyle disease”
• Principles
• A principle (or rule) describe a relationship between two concepts. For example: “As calorie
consumption increases, diabetes diagnosis increases” . Some principles can be translated into
strategic guidelines which can guide decisions and complex tasks. Example: “guidelines for
weight reduction”
• Interpersonal skills
• Verbal and non verbal skills for interacting with other people. For example, content related to
“interprofessional care” or “Non-Technical Skills for Surgeons (NOTSS)”
• Attitudes
• Predispositions to behaviour. Example: content related to “breaking bad news”
Learner Analysis
• Entry skills /entry competencies
• Prior knowledge of topic area.
• Attitudes toward content and potential delivery system.
• Academic motivation.
• Educational and ability levels.
• General learning preferences.
• Attitudes toward the training organization.
• Group characteristics.
Blooms Taxonomy
SUMMARY OF BASIC CONCEPTS OF MESSAGE DESIGN
Verifying the alignment of learning objectives,
activities and tests
Learning Objective Learning Activity Assessment
Remember
Understand
Apply
Evaluate
Create
Goals vs Objectives
• Action: Identify the action the
learner will take when he or she
has achieved the objective.
• Condition: Describe the relevant
conditions under which the
learner will act.
• Criterion: Specify how well the
learner must perform the action.
Robert Mager
ABCDs” of well-stated objectives
Heinich, Molenda, Russell, and Smaldino
•Audience: Identify and describe the learners.
•Behaviour: Describe what is expected of the
learner after receiving instruction.
•Conditions: Describe the setting and
circumstances in which the learners’
performance will occur.
•Degree: Explain the standard for acceptable
performance.
Gagnes 9 events of instruction
• 1 Gain the learners’ attention.
• 2 Inform learners of the objective.
• 3 Stimulate recall of prior learning.
• 4 Present the stimulus.
• 5 Provide guidance for the learners.
• 6 Elicit learner performance.
• 7 Provide feedback.
• 8 Assess learner performance.
• 9 Enhance retention and transfer (varied
practice and reviews).
Dale’s Cone of Experience.
Lesson Plan
• Background
• Goal
• Objective
• Activities
• Assessment
The four learning environments described by Bransford, Brown, and Cocking (2003
Models of teaching validated by research (Joyce & Weil, 2008
Considerations on sequencing
• The first unit provides basic concepts as common prerequisites for all
the other units of the course (i.e. the prerequisite method).
• The other units follow the order of the actions in the real-word (i.e.
the job-context principle).
• In Unit 2, both the prerequisite and zoom principles have been
applied:
• Lesson 2.1 provides an overview of the three methods which are individually
analysed in lessons 2.2, 2.3 and 2.4 (i.e. the zoom principle).
• Lesson 2.5 covers the higher level objective of selecting an assessment
method. Thus, the information provided in lessons 2.1 to 2.4 is a prerequisite
for the objective of lesson 2.5 (i.e. the prerequisite method).
Instructional Activities
• Problem-Based Learning
• Simulations and Games
• Just-in-Time Teaching
Categories of proven instructional strategies
• 1 identifying similarities and differences;
• 2 summarizing and note-taking;
• 3 reinforcing effort and providing recognition;
• 4 homework and practice;
• 5 nonlinguistic representations;
• 6 cooperative learning;
• 7 setting objectives and providing feedback;
• 8 generating and testing hypotheses;
• 9 questions, cues, and advance organizers.
Defining instructional, evaluation and delivery strategies
Instructional methods:
• > Expositive methods - which emphasize “absorption” of new
information. Expositive methods include presentations, case studies,
worked examples, demonstrations.
• > Application methods - which emphasize the active processes
learners use to perform procedural and principlebased tasks and
build new knowledge. Application methods include demonstration-
practise method, job aids, case-based or scenario-based exercises,
role play, simulations and serious games, guided research, project
work.
• > Collaborative methods - which emphasize the social dimension of
learning and engage learners sharing knowledge and performing tasks
in a collaborative way. They include online guided discussions,
collaborative work and peer tutoring.
Instructional Strategy
Evaluation strategy
• check the quality of the course to improve it before it is implemented
(formative evaluation);
• measure the effectiveness of training and learning immediately after
the course has been implemented (confirmative evaluation);
• or evaluate an old course to see if it is still valid or needs to be
modified (summative evaluation).
Preparing content
• user manuals and technical documentation;
• classroom course handouts and lecture notes;
• presentations, such as PowerPoint slide shows
• documented case studies;
• photographs, images, graphs, tables and other illustrative materials;
• training materials, such as self-study guides, web guides and other
distance learning materials; and
• reference materials, such as specialized thesauri and glossaries
Tips for content development
• > Make sure that the content and knowledge assessment tests and
exercises “match” the lesson objectives at every step in the work flow
process.
• > Provide all the knowledge needed to meet the learning objectives,
including information that may seem obvious to you but may be unknown
to learners.
• > Use examples that are likely to be familiar to most, if not all, learners.
People taking the course may have different backgrounds, so use a variety
of examples. This will help learners understand and remember concepts.
Classify topics for each lesson as follows:
• > Must know: a core part of the content; the learner needs to understand these
concepts.
• > Nice to know: the learner could get by without this information, but it could help
develop a better understanding of the subject, or add interest for the learner.
Creating Storyboards
• How to structure a lesson storyboard;
• How to use instructional techniques to present lesson content;
• How to add examples;
• How to use media elements (e.g. text, graphics, audio, video,
animations); and
• How to develop practice and assessment tests.
What is a storyboard? The term “storyboard” is taken from movie production where it indicates a visual
representation of the various scenes of a film. In e-learning, the storyboard describes screen by screen what will
happen in the final e-lesson. The storyboard is not a final product. It is an intermediate product which is then used
by Web developers to create the final interactive e-lesson.
Process
• reviews the content provided by the author;
• selects the instructional technique which is more appropriate to
present that type of content (e.g. storytelling, scenario-based
approach, etc.);
• determines the lesson’s content sequence;
• creates a storyboard which specifies which elements will appear in
each screen of the e-lesson. These elements include: text, images and
other media, interactive questions, “more information” windows and
annexes.
Structure of an interactive e-lesson
Techniques for presenting content
• storytelling/case discussion
• places content in a realistic context and illustrates actions and decisions
• scenario-based approach
• challenging situation in which learners are required to make decisions by choosing
among different options
• toolkit approach
• present short pieces of content which belong to the same category, but
• are quite independent from each other
• navigate the toolkit in a non-linear fashion
• demonstration-practise method
• demonstrate the procedure, and then you ask the learner to practise the procedure
by interacting with the system
Adding examples
• illustrate a concept or show the steps of a procedure - previously
introduced (deductive)
• stimulate thinking and reflection before providing definitions and
principles (inductive)
Integrating media elements
• Text
• Graphics
• Animation
• Audio
• Video
• ? Haptic feedback
Developing practiceandassessment tests
Additional resources
• printable versions of the lesson content;
• “getting started” tutorials, providing an overview of navigation
features for new learners;
• downloadable job aids (e.g. checklists, if/then tables);
• glossary providing key terms and related explanations;
• bibliography and/or links to Web resources, for learners to find out
more about the topic; and
• pop-ups or “mouse-overs” which provide additional information on
specific topics without interrupting the flow of the lesson.
Courseware development
• Authoring tools for producing e-learning courseware
• use programming tools which have been created to develop web content (not
only for e-learning) and customize them to specific e-learning needs; or
• use special tools – known as authoring tools or authorware – which have
been created specifically to develop e-learning courses.
Authoring tool requirements
• interactivity and navigation – menu-driven content and ability to move
throughout the content;
• editing – content publisher for easier changes/updates;
• visual programming – use of buttons, icons, drag-drop graphic;
• preview/playback – ability to see or test an ongoing project;
• cross-platform interoperability – able to run on all platforms;
• cross-browser interoperability – able to run on different browsers;
• integration – with leading e-learning applications and compliance models, such as
Sharable Content Object Reference Model (SCORM) and Aviation Industry CBT
[Computer-Based Training] Committee (AICC), for LMS delivery; and
• delivery of learning content in multiple formats – able to use SCORM for LMS,
Web, CD-ROM and Microsoft Word
Course delivery and evaluation
Evaluating
the program
• Rapid
Prototyping and
Usability Testing
• Designing and
Conducting a
Formative
Evaluation
• Summative
Evaluation
Communication tools for e-learning
Learning platforms
• learning content management – creation, storage, access to resources
• curriculum mapping and planning – lesson planning, personalized
learning experience, assessment
• learner engagement and management – learner information,
progress tracking
• tools and services – forums, messaging system, blogs, group
discussions
interactive online services that provide learners with access to information, tools and resources to support educational
delivery and management through the Internet
Course evaluation
• Kirkpatrick model
• learners’
reactions
• learning
• behaviour
• results
Assessment of skill acquisition
• Direct Testing / DOPS/Observation and anecdotal records
• Performance ratings
• Portfolios/Log Book
• Rubrics - set of scoring guidelines (criteria) that is used to evaluate a
learner’s performance
Assessment of knowledge acquisition
• Direct Testing ( design and develop validated test)
• EMQ
• Case based discussions
• Mini CEX
Assessment of attitude change
• Observation and anecdotal records
• Surveys and Questionnaires
• Self-Reporting Inventories
• Interviews

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ID introduction instructional design for health professionals

  • 1. INSTRUCTIONAL DESIGN FOR HEALTHCARE PROFESSIONALS THE SCIENCE OF EFFECTIVE TEACHING Vaikunthan Rajaratnam
  • 2. Instructional design linking science and how people learn and the practice of delivering instruction Applied Research Laboratory at Penn State University is attributed with developing a four-part definition of instructional design (University of Michigan, 2003) The science of creating detailed specifications for the development, implementation, evaluation, and maintenance of situations that facilitate the learning of both large and small units of subject matter at all levels of complexity
  • 3.
  • 4. Rapid prototyping • Final product through number of prototypes. • Evaluated by experts and end users; • Successive prototype more like final product; • Increasing fidelity of various prototypes • Until a MVP*/working product is achieved. * MVP - Minimal viable product
  • 6. Learning a process produces changes changes produced are relatively permanent 3 domains of learning (Bloom) 1. Cognitive – To recall, calculate, discuss, analyze, problem solve, etc. 2. Psychomotor – To dance, swim, ski, dive, drive a car, ride a bike, etc. 3. Affective – To like something or someone, love, appreciate, fear, hate, worship, etc.
  • 7. Plato & Aristotle • “Is truth and knowledge to be found within us (rationalism) or is it to be found by using our senses to discover what is outside of ourselves (empiricism)?” • As a rationalist, Plato developed the belief that knowledge and truth can be discovered by self-reflection. Socrates also believed strongly that certain knowledge was only attainable through reason. He developed the dialectic method of discovering truth through conversations with fellow citizens (Monroe, 1925) • Aristotle, the empiricist, suggested that we use our senses to look for truth and knowledge in the world outside ourselves. • The Romans emphasized education as vocational training, rather than as training of the mind for the discovery of truth
  • 8.
  • 9. Brain & Mind • The brain is the organ of the mind just as the lungs are the organs for respiration • Cognition - sensory motor - ego - memory https://www.tes.com/lessons/N1ICJhPBKCdEtQ/about-the-brain
  • 10. Brain and Mind •Cognition•Ego •Memory•Senses & Motor TEMPORO PARIETEAL LOBE HIPPOCAMPUS PREFRONTAL CORTEX DORSOLATERAL PREFRONTAL CORTEX
  • 11. Stimuli Identification Recall Understand Association Knowledge creation WIIFM Affective change Life change
  • 12. Brain
  • 13. Mayer’s Cognitive Theory of Multimedia Learning
  • 14. LISON, T., GUNTHER, S., OGORUL, Y., PRETSCHNER, D.P. & WISCHNESKY, M.B. (2004) Vision 2003: Virtual learning units for medical training and education, International Journal of Medical Information, 73, pp. 165–172.
  • 15.
  • 16. Education and Training • Education has a much broader aim to develop an individual • Training has a narrow aim to increase knowledge and skill in specific areas.
  • 17. THE LEARNING PROCESS • PEOPLE LEARN IN DIFFERENT WAYS • THE BRAIN PLAYS A ROLE • BASED ON ASSOCIATIONS • OCCURS IN CULTURAL AND SOCIAL CONTEXTS • PEOPLE LEARN IN DIFFERENT WAYS • PEOPLE THINK ABOUT THEIR OWN LEARNING, AND THEIR FEELINGS MATTER
  • 18. Teaching • PROCESS OF ORGANIZING THE ENVIRONMENT • ORGANIZING KNOWLEDGE, INFORMATION, AND ACTIVITIES • PROCESS OF ORGANIZING PEOPLE
  • 19.
  • 21.
  • 22.
  • 23.
  • 24. Areas of responsibility for key roles
  • 25. Technology • to produce - authoring tools • deliver e-learning - learning management system • learning content management: creation, storage, access to resources; • curriculum mapping and planning: lesson planning, personalized learning paths, assessment; • learner engagement and management: learner information, progress tracking; and • tools and services: forums, messaging system, blogs, group discussions.
  • 26. Analysis And Design stages • relevance of the content and course objectives • type of learning activities offered • course duration, • technical aspects: • is the technical solution appropriate to learners? • Are the technical elements (e.g. the learning platform and its functions) clear and understandable to participants?
  • 27. Identifying and organizing course content • Identifying course content based on learners’ needs • Defining learning objectives; and • Defining the course structure.
  • 28. Needs Analysis for an e learning program • training is required to fill a gap in professional knowledge and skills; and • e-learning is the best solution to deliver the training. Causes of problems that need e learning:- • enabling environment: policy and legislative frameworks, rules and norms internal to an organization and political will; • organizational aspects: the organization’s formal and informal incentive and support structures, staff, equipment and finances; • individual capacity: the skills, knowledge and attitudes of individuals working in the organization
  • 29. Task and Topic Analysis • Task analysis identifies job tasks (EPA/competencies) and the knowledge and skills needed to be developed – competency based learning. • Topic analysis to identify and classify the course content. Task Analysis : detailed analysis of actions and decisions that a person takes to perform a job task (i.e. a well-defined unit of work), which includes identifying the knowledge and skills needed to support those actions and decisions. 13Clark R.C., Mayer R.E., e-Learning and the Science of Instruction - Proven Guidelines for Consumers and Designers of Multimedia Learning, Second Edition, Pfeiffer 2005
  • 30. Identifying course content through task analysis • create a learning course that is job centred; • focus attention on skills and competencies; and • create case-based scenarios that • build on realistic job contexts (work based learning).
  • 31. Task Analysis • the goals and objectives of learning; • the operational components of jobs, skills, learning goals, or objectives— • what knowledge states (declarative, structural, and procedural knowledge) characterize a job or task; • select learning outcomes that are appropriate for instructional development; • Prioritisation of task for a commitment of training resources; • the sequence in which tasks are performed/learned and taught; • how to select or design instructional activities, strategies, and techniques to foster learning; • select appropriate media and learning environments • how to construct performance assessments and evaluation
  • 32. Stages of task analysis • Inventorying tasks: identifying tasks that need to be developed for instruction. • Describing tasks: the process of elaborating the tasks identified in the inventory. • Selecting tasks: prioritizing tasks and choosing those that are more feasible and appropriate if there is a large quantity of tasks. • Sequencing tasks and task components: defining the sequence in which instruction should occur in order to successfully facilitate learning. • Analysing tasks and content level: describing the type of cognitive behaviour, physical performance, or affective response required by the tasks
  • 33. Types of Task Analysis • Cognitive Task Analysis • understanding tasks that require decision-making, problem-solving, memory, attention and judgement • Hierarchical Task Analysis • decomposing a high-level task 1.Identify the task to be analyzed. 2.Break this high-level task down into 4 to 8 subtasks. The subtask should be specified in terms of objectives and, between them, should cover the whole area of interest. 3.Draw a layered task diagram of each subtasks ensuring that it is complete 4.Produce a written account as well as the decomposition diagram. 5.Present the analysis to someone else who has not been involved in the decomposition but who knows the tasks well enough to check for consistency
  • 34. • Step 1: Identifying tasks • Identify and describe the tasks that learners should learn or improve to achieve the course goal. • Step 2: Classifying tasks • Classify tasks as either: • > procedural (i.e. tasks that are performed by executing an ordered sequence of steps , such as “Create a table in Microsoft Word”); or > principle-based (i.e. tasks requiring judgments and decisions to be applied in different situations and under conditions that change every time, such as “Organizing a conference”). • Step 3: Breaking up the tasks • Break each task into: • > steps (for procedural tasks); or > guidelines that should be applied to perform the tasks (for principle-based tasks). For complex tasks, requiring the application of strategic or interpersonal skills (such as “adapting” or “solving group conflicts”), different points of view may be needed to identify the guidelines. These can be collected through interviews with several experts, e.g. by asking them about the approach they adopt in challenging situations and looking for commonalties among the various approaches to identify the skills that can help in those situations. • Step 4: Identifying required knowledge and skills • Identify the knowledge and skills needed to best perform those steps or apply those guidelines
  • 35. Learning content • Facts • Unique, specific information that answers the questions: who, where, when? Facts are shown, exhibited or indicated. Examples: anatomy details, normal blood values, • Procedures • A procedure is a series of clearly defined steps, aiming to perform a task. The “How to …?” Example: “instructions for measuring blood pressure” • Concepts • A concept is a group of objects, entities or ideas that: are defined by a single word or term; share common characteristics; differ in unimportant characteristics; require a definition; and answer the question: “What is …?” Example: the concept of “lifestyle disease” • Principles • A principle (or rule) describe a relationship between two concepts. For example: “As calorie consumption increases, diabetes diagnosis increases” . Some principles can be translated into strategic guidelines which can guide decisions and complex tasks. Example: “guidelines for weight reduction” • Interpersonal skills • Verbal and non verbal skills for interacting with other people. For example, content related to “interprofessional care” or “Non-Technical Skills for Surgeons (NOTSS)” • Attitudes • Predispositions to behaviour. Example: content related to “breaking bad news”
  • 36. Learner Analysis • Entry skills /entry competencies • Prior knowledge of topic area. • Attitudes toward content and potential delivery system. • Academic motivation. • Educational and ability levels. • General learning preferences. • Attitudes toward the training organization. • Group characteristics.
  • 38. SUMMARY OF BASIC CONCEPTS OF MESSAGE DESIGN
  • 39. Verifying the alignment of learning objectives, activities and tests Learning Objective Learning Activity Assessment Remember Understand Apply Evaluate Create
  • 40. Goals vs Objectives • Action: Identify the action the learner will take when he or she has achieved the objective. • Condition: Describe the relevant conditions under which the learner will act. • Criterion: Specify how well the learner must perform the action. Robert Mager
  • 41. ABCDs” of well-stated objectives Heinich, Molenda, Russell, and Smaldino •Audience: Identify and describe the learners. •Behaviour: Describe what is expected of the learner after receiving instruction. •Conditions: Describe the setting and circumstances in which the learners’ performance will occur. •Degree: Explain the standard for acceptable performance.
  • 42. Gagnes 9 events of instruction • 1 Gain the learners’ attention. • 2 Inform learners of the objective. • 3 Stimulate recall of prior learning. • 4 Present the stimulus. • 5 Provide guidance for the learners. • 6 Elicit learner performance. • 7 Provide feedback. • 8 Assess learner performance. • 9 Enhance retention and transfer (varied practice and reviews). Dale’s Cone of Experience.
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  • 47. Lesson Plan • Background • Goal • Objective • Activities • Assessment
  • 48. The four learning environments described by Bransford, Brown, and Cocking (2003
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  • 50. Models of teaching validated by research (Joyce & Weil, 2008
  • 51. Considerations on sequencing • The first unit provides basic concepts as common prerequisites for all the other units of the course (i.e. the prerequisite method). • The other units follow the order of the actions in the real-word (i.e. the job-context principle). • In Unit 2, both the prerequisite and zoom principles have been applied: • Lesson 2.1 provides an overview of the three methods which are individually analysed in lessons 2.2, 2.3 and 2.4 (i.e. the zoom principle). • Lesson 2.5 covers the higher level objective of selecting an assessment method. Thus, the information provided in lessons 2.1 to 2.4 is a prerequisite for the objective of lesson 2.5 (i.e. the prerequisite method).
  • 52. Instructional Activities • Problem-Based Learning • Simulations and Games • Just-in-Time Teaching
  • 53. Categories of proven instructional strategies • 1 identifying similarities and differences; • 2 summarizing and note-taking; • 3 reinforcing effort and providing recognition; • 4 homework and practice; • 5 nonlinguistic representations; • 6 cooperative learning; • 7 setting objectives and providing feedback; • 8 generating and testing hypotheses; • 9 questions, cues, and advance organizers.
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  • 56. Defining instructional, evaluation and delivery strategies Instructional methods: • > Expositive methods - which emphasize “absorption” of new information. Expositive methods include presentations, case studies, worked examples, demonstrations. • > Application methods - which emphasize the active processes learners use to perform procedural and principlebased tasks and build new knowledge. Application methods include demonstration- practise method, job aids, case-based or scenario-based exercises, role play, simulations and serious games, guided research, project work. • > Collaborative methods - which emphasize the social dimension of learning and engage learners sharing knowledge and performing tasks in a collaborative way. They include online guided discussions, collaborative work and peer tutoring.
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  • 66. Evaluation strategy • check the quality of the course to improve it before it is implemented (formative evaluation); • measure the effectiveness of training and learning immediately after the course has been implemented (confirmative evaluation); • or evaluate an old course to see if it is still valid or needs to be modified (summative evaluation).
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  • 68. Preparing content • user manuals and technical documentation; • classroom course handouts and lecture notes; • presentations, such as PowerPoint slide shows • documented case studies; • photographs, images, graphs, tables and other illustrative materials; • training materials, such as self-study guides, web guides and other distance learning materials; and • reference materials, such as specialized thesauri and glossaries
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  • 70. Tips for content development • > Make sure that the content and knowledge assessment tests and exercises “match” the lesson objectives at every step in the work flow process. • > Provide all the knowledge needed to meet the learning objectives, including information that may seem obvious to you but may be unknown to learners. • > Use examples that are likely to be familiar to most, if not all, learners. People taking the course may have different backgrounds, so use a variety of examples. This will help learners understand and remember concepts. Classify topics for each lesson as follows: • > Must know: a core part of the content; the learner needs to understand these concepts. • > Nice to know: the learner could get by without this information, but it could help develop a better understanding of the subject, or add interest for the learner.
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  • 72. Creating Storyboards • How to structure a lesson storyboard; • How to use instructional techniques to present lesson content; • How to add examples; • How to use media elements (e.g. text, graphics, audio, video, animations); and • How to develop practice and assessment tests. What is a storyboard? The term “storyboard” is taken from movie production where it indicates a visual representation of the various scenes of a film. In e-learning, the storyboard describes screen by screen what will happen in the final e-lesson. The storyboard is not a final product. It is an intermediate product which is then used by Web developers to create the final interactive e-lesson.
  • 73. Process • reviews the content provided by the author; • selects the instructional technique which is more appropriate to present that type of content (e.g. storytelling, scenario-based approach, etc.); • determines the lesson’s content sequence; • creates a storyboard which specifies which elements will appear in each screen of the e-lesson. These elements include: text, images and other media, interactive questions, “more information” windows and annexes.
  • 74. Structure of an interactive e-lesson
  • 75. Techniques for presenting content • storytelling/case discussion • places content in a realistic context and illustrates actions and decisions • scenario-based approach • challenging situation in which learners are required to make decisions by choosing among different options • toolkit approach • present short pieces of content which belong to the same category, but • are quite independent from each other • navigate the toolkit in a non-linear fashion • demonstration-practise method • demonstrate the procedure, and then you ask the learner to practise the procedure by interacting with the system
  • 76. Adding examples • illustrate a concept or show the steps of a procedure - previously introduced (deductive) • stimulate thinking and reflection before providing definitions and principles (inductive)
  • 77. Integrating media elements • Text • Graphics • Animation • Audio • Video • ? Haptic feedback
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  • 85. Additional resources • printable versions of the lesson content; • “getting started” tutorials, providing an overview of navigation features for new learners; • downloadable job aids (e.g. checklists, if/then tables); • glossary providing key terms and related explanations; • bibliography and/or links to Web resources, for learners to find out more about the topic; and • pop-ups or “mouse-overs” which provide additional information on specific topics without interrupting the flow of the lesson.
  • 86. Courseware development • Authoring tools for producing e-learning courseware • use programming tools which have been created to develop web content (not only for e-learning) and customize them to specific e-learning needs; or • use special tools – known as authoring tools or authorware – which have been created specifically to develop e-learning courses.
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  • 88. Authoring tool requirements • interactivity and navigation – menu-driven content and ability to move throughout the content; • editing – content publisher for easier changes/updates; • visual programming – use of buttons, icons, drag-drop graphic; • preview/playback – ability to see or test an ongoing project; • cross-platform interoperability – able to run on all platforms; • cross-browser interoperability – able to run on different browsers; • integration – with leading e-learning applications and compliance models, such as Sharable Content Object Reference Model (SCORM) and Aviation Industry CBT [Computer-Based Training] Committee (AICC), for LMS delivery; and • delivery of learning content in multiple formats – able to use SCORM for LMS, Web, CD-ROM and Microsoft Word
  • 89. Course delivery and evaluation
  • 90. Evaluating the program • Rapid Prototyping and Usability Testing • Designing and Conducting a Formative Evaluation • Summative Evaluation
  • 92. Learning platforms • learning content management – creation, storage, access to resources • curriculum mapping and planning – lesson planning, personalized learning experience, assessment • learner engagement and management – learner information, progress tracking • tools and services – forums, messaging system, blogs, group discussions interactive online services that provide learners with access to information, tools and resources to support educational delivery and management through the Internet
  • 93. Course evaluation • Kirkpatrick model • learners’ reactions • learning • behaviour • results
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  • 97. Assessment of skill acquisition • Direct Testing / DOPS/Observation and anecdotal records • Performance ratings • Portfolios/Log Book • Rubrics - set of scoring guidelines (criteria) that is used to evaluate a learner’s performance
  • 98. Assessment of knowledge acquisition • Direct Testing ( design and develop validated test) • EMQ • Case based discussions • Mini CEX
  • 99. Assessment of attitude change • Observation and anecdotal records • Surveys and Questionnaires • Self-Reporting Inventories • Interviews