A success, a failure and lots of learnings - LechazoConf 2017

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The failure is that the Community of Practice for Product Owners I was facilitating died. My success has been to define a process based on Agile values and Scrum ceremonies to work at Portfolio level with different roles distributed in 5 countries like Managers, Stakeholders, Product Onwers and Developers.

Leadership & Management

@vanesa_tejada
http://vanesatejada.com
A success, a failure
and lots of learnings

Hi!
Programme Manager
Productivity Lover
Visual Facilitator

Product Owner Community
Business Knowledge
Coordination
Learnings

The first year
I was the facilitator
First Roadmap
Weekly sessions

First roadmap
Business Knowledge
Coordination

Weekly Sessions
Practices
Retrospectives

Retrospectives
Tracking ideas
Pains & Gains

Acquisition
Uncertainty
International Environment
Personal Support

First
Anniversary
Achievements
Secret Pal

The second year
Random facilitator
Open agendas

Lunch together
Get to know each other
Personal Relationship

Practices
How do you do it?
Success Criteria

The third year
Less Practices
More Business & Team issues

Rescue
Share your daily activities
Get team feedback

Decline
Why do I need this?
I know enough
No focus

meanwhile...
Something amazing was coming

lastminute.com acquisition
Order & Coordination
Shared backlog
Remote calls & In person sessions

The Artifact
Shared list of activities
Who + What + When

The Artifact
Activities in a physical board
Visual Management

Back to basics
People + Interactions + Artifacts
Improve with feedback

Higher perspective
Sprint backlog + Daily + Sprint Review
Qn Roadmap + Weekly Performance + Product Review

Product Demo
Developers run the Product Demo
Product Owners review next priorities

KPIs Review
Avoid HIPPO
Data Driven Decisions
Learn fast

First year
Presentations + Feature Plan
Qn Product Review

Qn Product Review
Second year
Impact Mapping + Qn Business Goals

Qn Product Review
Prioritize problems to solve
More Product Discovery sessions

Product Discovery
Interactions
Global Thinking
Hypothesis

Effective Communication
One source of truth
Same message at all levels

Process Explicit
Promotional Video
Team Identity
Ceremonies purpose
Ceremonies calendar
Artifacts

Miracle happens
SHs started working for other products

The power of habits
“We miss…”
“Let’s adopt the model here”

People have different curiosities
Do not take it personally

Change happens
but not when you want it to

People change
but only when they want to

Investing in people is
costly
I need a ROI

Ask for feedback
specially before & after any change

Feedback is for the future
What is done can’t be changed

Continuous improvement
Innovate, persist, iterate

Visuals foster interactions
A drawing does not require translation

Giving up is an excuse
Influencing and driving change is possible

Build habits
Repeat until it becomes second nature

By word of mouth
If it works then people talk
If people talk then they look at it and copy

Management support
High level influencers speed up changes

As soon as one goes out the window,
another comes in the door

@vanesa_tejada
http://vanesatejada.com
Thanks!

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