1. People Operations Reporting
18 August 2014

2. People Operations Reporting users
Users Goal Deliverables (product) Concept
Top management
Global
To support taking Global HR
strategy decisions
Tableau dashboard Key HR metrics coupled with other related business
metrics like revenue, operational cost, total cost
HR Global To support preparation Global HR
strategy decisions
A set of Tableau dashboards +
weekly emailed PDF summary
with detailed snapshot
All HR metrics enabling advanced analysis and
extended drill down capabilities
HR Local To support preparation Local HR
decisions and control various HR
factors
A set of Tableau dashboards
local focused + weekly emailed
PDF summary with detailed local
snapshot
Detailed local HR metrics from different angles to
enable users to explore and control various cause-
effect factors, with targets set by Global, basic drill
down capabilities
Top management
Local
To support monitoring Local HR
activities. maybe shared with HR
Local
Tableau dashboard Local key HR metrics with other business metrics
Departments level
management
To support department HR
management
Tableau dashboard + event-
driven emailed alerts based on
targets
Extended drill down capabilities, targets set by local HR
Each user group reporting kit includes training sessions, user manual and support including ad-hoc requests.

3. People Operations Reporting updates options
1. Subscription on Dashboard Snapshot by email:
 daily, weekly, monthly etc.
 be updated with little effort
 analytical comments (HR team or BI team)
2. Tableau Dashboard (updated daily):
 access to the latest data
 drill down capability
 mobile access

4. People Operations Metrics
• Headcount by Location & Division
• Headcount by Length of Service
• Turnover
• Voluntary vs involuntary turnover
• Turnover by Division
• Turnover by Location
• Turnover by Length of Service
• Turnover by reason for leaving
• Turnover costs =
total costs of separation + vacancy +
replacement + training
• Average days leave by Division
• Vacation/Leave balances by Division and
Location
• Employee absence & cost of absence
• Training days attended per employee
• Open vacancies by location and division
• New Hires agency v direct hires
• Cost per hire (recruitment cost)
• Time to fill
• total days taken to fill a job / number hired
• Yield ratio
• percentage of applicants from a recruitment source
• that make it to the next stage of the selection process
• Utilization percent total # utilizing benefit / total # eligible
• Benefit costs per employee total benefit cost / headcount
• Total compensation (benefits + salary) cost per employee
• Benefits as a percent of salary benefits cost / total salary
• Salary as a percent of total compensation total salary / total compensation
• Compensation revenue ratio
• compensation or benefit cost / revenue
• Human Capital Return on Investment
• Pre-tax profit /Total compensation
• Revenue per employee
• Profit per FTE pre-tax profit / Full-Time Equivalent

5. Tableau Dashboard

6. People Operations OLAP
Cube

7. People Operations OLAP Cube (MDX scripts)

8. People Operations OLAP Cube (Employee Dimension)

9. People Operations Dashboards

10. People Operations Dashboards

11. People Operations Dashboards

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