Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Summer camp adem_2013_gein

249 views

Published on

Published in: Business, Technology
  • Login to see the comments

  • Be the first to like this

Summer camp adem_2013_gein

  1. 1. What Is Operations Management? Set of activities that creates value in the form of goodsand services by transforming inputs into outputs. Manufacturing good - tangible product Service – often an unique and intangible product, andusually produced and consumed simultaneously OM activities are often similar for both goods andservices.6/3/2013 UPRM - College of Business Administration 2
  2. 2. Organizing to Produce Goods and Services Functions that must be performed in order to create goodsand services: Marketing – create demand Production/operation – satisfy demand Finance/accounting – manage and monitor thefinancial flows6/3/2013 UPRM - College of Business Administration 3
  3. 3. Why to Study OM? OM is one of the three major functions of anyorganization. We want to know how goods and services are created. To understand how operations managers do. It is such a costly part of any organization.6/3/2013 UPRM - College of Business Administration 4
  4. 4. Options for Increasing Contribution6/3/2013 UPRM - College of Business Administration 5MarketingOptionFin./ActngOption OMOptionIncreaseSalesRevenueReduceFinanceCostsReduceProductioncostsCurrent 50% 50% 20%$100,000 $150,000 $100,000 $100,00080,000 120,000 80,000 64,00020,000 30,000 20,000 36,0006,000 6,000 3,000 6,00014,000 24,000 17,000 30,000Taxes at 25% 3,500 6,000 4,250 7,500Contribution 10,500 18,000 12,750 22,500Delta 71% 21% 114%SalesCOGSGross marginFinance costsSubtotal
  5. 5. What Operations Managers Do? Perform the basic functions of the managementprocess: Planning Organizing Staffing Leading Controlling6/3/2013 UPRM - College of Business Administration 6
  6. 6. Decision areas in OM Design of goods and services Managing quality Process and capacity design Location strategy Layout strategy Human resources and job design Supply-chain management Inventory, material requirements planning (MRP), and just-in-time (JIT) Intermediate and short term scheduling Maintenance6/3/2013 UPRM - College of Business Administration 7
  7. 7. Productivity Challenge Productivity is the ration of outputs divided by the inputs. Outputs - goods and services Inputs - resources, such as labor and capital OM challenge is to improve productivity Reducing inputs while keeping output constant Increasing output while keeping inputs constant Increasing output while simultaneously reducing inputs6/3/2013 UPRM - College of Business Administration 8
  8. 8. Trends in OM6/3/2013 UPRM - College of Business Administration 9Traditional Approach Current Challenges Reasons for ChangeEthics and regulations not at theforefrontHigh ethical and social responsibility;increased legal and professionalstandardsPublic concern over pollution,corruption, child labor, etc.Local, regional, national focus Global focus; internationalcollaborationGrowth of reliable low-costcommunication and transportationLengthy product development Rapid product development; designcollaborationShorter life cycles; growth of globalcommunication; CAD; InternetLow-cost production with littleconcern for environment; freeresources (air, water) ignoredEnvironmentally sensitiveproduction; green manufacturing;sustainabilityPublic sensitivity to environment; ISO14000 standard; increasing disposalcostsLow-cost standard products Mass customization Rise of consumerism; increasedaffluence; individualismEmphasis on specialized, oftenmanual tasksEmpowered employees; enrichedjobsRecognizing the importance of theemplyees total contribution;knowledge society"In-house" production; low-bidpurchasingSupply-chain partnering; jointventures; alliancesRapid technology change; increasingcompetitive forcesLarge lot production JIT / Lean Manufactuing; continuousimprovementShorter product life; increasing needto reduce inventory
  9. 9. Ingeniería Industrial / Sistemas Gerencia Industrial / Operacional• Ingeniería:− Actividad que utiliza el ingenio paratransformar el conocimiento en algopráctico y de beneficio para la sociedad.− Diseñar, perfeccionar e implementar• Ingeniería Industrial:− Se ocupa del desarrollo, mejora,implantación y evaluación de sistemasintegrados de gente, dinero,conocimientos, información, equipos,energía, materiales y procesos, de formatal que el sistema sea eficiente y efectivo− Conocimientos en ciencias matemáticas,físicas, sociales, políticas públicas ytécnicas de gerencia• Gerencia:− Acto de orquestrar un grupo de personaspara alcanzar las metas y objetivos,utilizando los recursos de la organizacióneficiente y efectivamente.− Planificar, organizar, reclutar, liderar ycontrolar• Gerencia Industrial:− Se ocupa en administrar y dirigir lasoperaciones de una empresa en laproducción de bienes y servicios, deforma tal que las mismas sean eficientes(menor utilización de recursos posible) yefectivas (alcanzar objetivos).− Destrezas en relaciones interpersonales,creatividad, análisis racional yconocimiento en las tecnologíasManufactura, servicio y gobierno
  10. 10. Questions?6/3/2013 UPRM - College of Business Administration 11

×