both ppts have animation, if you download you'll see it, mainly the countdown one.

1. WHAT we communicate HOW we communicate Personnel Communication

2. The way company personnel communicate with each other can make all the difference between efficiency and ineptitude, success and failure, making money or losing it. Ineffective communication is a major, yet avoidable, obstacle to business productivity.

3. Managers need to realize that successful communication is no one-way process but reciprocity is the essence of communication. Let’s see two examples of good and bad communication.

4. 5

5. 4

6. 3

7. 2

8. 1

9. Mr. Jordan and Mr. Robinson Meeting

10. Mr. Jordan calls his supervisor, Mr. Robinson, to come to his office.

11. When Mr. Robinson walks in, Mr. Jordan is busy with a very important telephone conversation.

12. After a couple of minutes, he starts the meeting with Mr Robinson, but his mind is very much on what he had just heard.

13. Hi Mr Robinson. This is why I called you: at the moment, we have an official lunch break lasting one hour.

14. As from the first of next month, I want to reduce this lunch break to 30 minutes only, and bring the afternoon quitting time forward by a half-hour.

15. No doubt, the staff will appreciate the opportunity to get home earlier.

16. Please inform everyone and thanks for your time.

17. Mr. Jordan begins to examine some papers on his desk as a sign that he has nothing further to tell the supervisor.

18. Mr. Robinson, in turn, opens his mouth as if starting to say something

19. But he thinks better of it and all he utters is a weak:

20. Ok, Mr. Jordan

21. Mr. Robinson exits

22. END