1. Transaction Processing System
(TPS)
 An information processing system for
business transactions involving the
collection, modification and retrieval of all
transaction data.
http://www.techopedia.com/definition/707/transaction-process-system-tps

2. Transaction Processing
System Use
 The first system was used in airlines
 It expanded its operations and now large
banks, credit card companies, and hotel
chains use the system
 It used for busy firms that wants fast
performance with rapid response time, and
the ease of use that provides reliable data
and continuous availability
http://publib.boulder.ibm.com/infocenter/txformp/v6r0m0/index.jsp?topic=%2Fcom.ibm
.cics.te.doc%2Ferziaz0019.htm

3. Examples of TPS
 1. Transaction Management eXecutive –
NCR Corporation’s proprietary transaction
processing system. It was used by financial
institution in the 1980s and 1990s
 2. Tuxedo – transaction-oriented
middleware, or enterprise application server
for a variety of systems and programming
languages. Developed by AT&T, and
became a sotfware product of Oracle
Corporation
 3. IBM Customer Information Control
System – Transaction manager designed for
rapid, high-volume online processing
http://publib.boulder.ibm.com/infocenter/txformp/v6r0m0/index.jsp?topic
=%2Fcom.ibm.cics.te.doc%2Ferziaz0019.htm

4. Office Automation System
(OAS)
 An information system which is computer
based that collects, processes, stores and
transmits electronic messages. Some
applications include word
processing, document imaging or calendar
are some of the applications used in the
office automation systems
http://www.ask.com/question/office-automation-system-definition

5. Office Automation System
Use
 Electronic Publishing
 Electronic Communication
 Electronic Collaboration
 Image Processing
 Office Management
 It is used for office documentations, paper
work, and operations
http://www.lincoln.edu.my/midhunchakkaravarthy3/office-automation-sysmtems

6. Example of OAS
 1. Microsoft Word – allows users to create
and edit, revise, store, and print documents
(letters, memos, reports, etc.)
 2. Eudora – an example of e-mail software
that allows users to create, send, and
receive messages and files to or from
anywhere in the world
 3. Microsoft Lync – an example of a
videoconferencing software that simulates
face-to-face meetings of individuals
http://www.lincoln.edu.my/midhunchakkaravarthy3/office-automation-sysmtems

7. Knowledge Work System
(KWS)
 Serve the information needs at the
knowledge level of the organization. It is a
computer application designed to help
knowledge workers to organize work activity.
http://www.studymode.com/course-notes/Knowledge-Work-System-991802.html

8. Knowledge Work System Use
 It is commonly used in universities,
hospitals, law firms, and the like.
 Knowledge workers are professionals who
use information as their primary input and
whose major products are distillations of that
information
 Scientific laboratories, engineering design
workstations, firms of lawyers, accountants,
and management consultants.
http://www.studymode.com/course-notes/Knowledge-Work-System-991802.html

9. Examples of KWS
 1. Computer-aided design and computer-
aided manufacturing – automate the creation
and revision of designs
 2. Virtual reality systems – usage of
interactive graphics software to aid drug
designers, architects, engineers, and
medical workers through the use of 3-D
simulations of objects
 3. Investment workstations – high-end
computers used in by financial firms to
analyze trade situations
http://intranet.ibat.ie/moodle/course/is_management/mis10e/ch11/chpt11-3bullettext.h

10. Decision Support System
(DSS)
 Computer-based application that
collects, organizes and analyzes business
data to facilitate quality business decision-
making for management, operations and
planning.
http://www.techopedia.com/definition/770/decision-support-system-dss

11. Decision Support System Use
 It is used by businesses and management to
allow faster decision making, and
identification of trends.
 Some examples its uses are in air-traffic
control centers, medical clinic and hospitals.
http://dssresources.com/history/dsshistory.html

12. Examples of DSS
 1. Clinical DSS – an interactive Expert
system computer software designed to
assist health professionals with determining
diagnosis of patient data
 2. Integrated Weather Air Traffic
Management – a conventional approach to
aviation decision making that determines the
impact of the weather on the control system
 3. Document-driven DSS – uses computer
storage and processing technologies to
provide document retrieval and analysis
http://dssresources.com/history/ds
shistory.html
http://www.ll.mit.edu/missi
on/aviation/wxatmintegrati
on/usedecisionsupport.ht
ml#navtop
http://www.healthit.gov/policy-researchers-implementers/clinical-decision-support-cds

13. Executive Support System
(ESS)
 A software that allows users to transform
enterprise data into quickly accessible and
executive-level reports
http://www.techopedia.com/definition/543/executive-support-system-ess

14. Executive Support System
Use
 It is used in turning the organization’s data
into useful summarized reports, such as
billing, cost
accounting, staffing, scheduling, etc.
 It provides possible outcomes and quick
reference to statistics and numbers needed
for decision-making
 Can be seen in
manufacturing, marketing, and financial
http://www.webopedia.com/TERM/E/Executive_Support_System.html

15. Examples of ESS
 1. Cambridge Systematics ESS – support
investment planning process for the Ministry
of Transportation
 2. Meditech ESS – useful for health care
organizations
 GE Business Digital Cockpit – allows users
to be more efficient, competitive, and agile in
the marketplace by giving mission critical
information on a real-time basis
http://www.ge.com/annual01/letter/cockpit/
http://prezi.com/s0bravbxr0dq/executive-support-system-ess-is-a-reporting-tool-
software/

16. Group Decision Support
System (GDSS)
 Supports project collaboration through the
enhancement of digital communication with
various tools and resources
http://www.techopedia.com/definition/27843/group-decision-support-system-gdss

17. Group Decision Support
System Use
 It used by groups of individuals with
members being empowered to build on
ideas of others, more objective evaluation of
ideas, stimulation of individuals to increase
participation
http://dssresources.com/history/dsshistory.html

18. Examples of GDSS
 1. Facilitate.com – delivers a meeting
software and the personal expertise to
design and facilitate effective group
collaboration
 2. Powernoodle – cloud-based platform that
helps organizations make better decisions
and solve problems faster
 3. WIQ – help organizations find answers to
important questions through web-based
brain storming
http://questionsrevealinganswers.com/
http://facilitate.com/ http://www.powernoodle.com/about