1. A Strategic Business Imperative Cypress Management Group Corporation Victor Brown Managing Partner/Enterprise Architect 02/28/10 Managing Master Data © 2009 CMGC

7. MDM Services Interface Services (DVL) Data Quality Management Event Management Lifecycle Management Hierarchy and Relationship Management Security & Privacy Search Logging Master Data History Data MetaData Identifies events that happen in the MDM system and triggers a response Hierarchies consist of master data entities that can logically be structured into parent–child relationships. Relationship Services manage groupings between master data entities within the same domain and relationships across master data domains. Security Services authorize access for users and groups to request Lifecycle Management and Search Services. Search Services are requested by Lifecycle Management Inquiry Services and MDM Data Quality Management Services, or by an application or user interface. Lifecycle Management Services provide business and information services to create, access, and manage master data held within the Master Data Repository. Data Quality Services manage data quality, standardize data, determine duplicate master data entities, and maintain cross-reference information. ID Management ID Management ensures consistent identification of entities in a data domain, e.g., Customer. Database that contains CI’s master data content. This database may be external from the MDM tool’s internal data repository. Data Virtualization (data services) provides data to consumers via a Web service interface or a virtual database interface. Contains a record of every change to the Master data. Updated by the Logging service. Logging Services record transaction history, event history, and the changes that have been made to master data at that point in time. Illustrates functions required for a robust MDM solution. 02/28/10 Managing Master Data © 2009 CMGC MDM Repository

16. MDM as a Critical Component of IaaS & Data Services 02/28/10 Managing Master Data © 2009 CMGC