This document discusses the role of information technology (IT) in the hotel industry. It outlines what IT is and some of its key applications like computer programming, network administration, and web development. It then describes how IT systems like Property Management Systems (PMS) automate hotel operations and interfaces. PMS software manages reservations, registrations, room status, billing and more. The document lists advantages of IT like global distribution systems, cost reductions, and providing information in real time. It also discusses factors to consider when purchasing a PMS like needs, budget, vendor selection, and integration capabilities.

1. INFORMATION TECHNOLOGY
AND HOTEL INDUSTRY

3. WHAT IS “I.T.”
Any thing related to computing technology.
Networking, hardware, software, the internet
and people working with these technology.
Combination of right people and right system.

4. APPLICATION
Computer programming
Network administration
Web development
Technical support

5. COMPONENT OF I.T.
SYSTEM- CHAIN OF COMMANDS
SOFTWARE - PMS (IDS,OPERA)
HARDWARE – COMPUTERS

6. HOSPITALITY AND I.T.
First use of I.T. in early 1945-50 , formation of
chain hotels
Borrowing of software
Airline first to computerized reservation
system.
St. Jacque hotel, Paris, introduced software for
automated reservation

7. I.T. IN ACTION

9. ADVANTAGES
 GDS
 PMS
 CRS
 EPOS
 E-PROCUREMENT
 MARKETING
 INFO IN REAL TIME
 COST REDUCTION

10. PMS
Automates the operation of the hotel
Hub of hotel operation
Have various interfaces

11. INTERFACES
EMS
HRS
ACCOUNTING SYSTEM
POINT OF SALE

12. APPLICATION OF PMS
 Reservations
 Registration
 Room status
 Posting
 Call accounting
 Check out
 Audit
 Departments
 Sales and marketing
 HR
 Security

14. WHY WE NEED PMS?
AUTOMATION
TIME SAVING
QUALITY SERVICE
RECORDS/DATA
SMOOTH OPERATION
ERROR FREE
COMPETITON

15. FACTORS FOR PURCHASE OF PMS
1- identification of needs
2- budget/ finances
3- selection vendor/software
4-hardware selection
5- training
6- test run
7- service
8-implementation

16. Component of a good PMS
 Security Features -(Is it PA-DSS compliant?)
 Reputation
 Configuration Flexibility
 Integration possibilities -well does this PMS play with
other systems
 Functionality
 Training & Support -assistance

17. NEXT IS WHAT???
Remote accessibility
Integrated web and mobile reservation
Automatic data backup
Big players- webrezpro, hotelogix

18. TOP CLOUD BASED PMS
Hotel logix
Webrezpro
Rezovation
Hetras

19. WEBLIOGRAPHY
www.webrezpro.com
www.thetoptens.com
www.hotelogix.com
www.hotelgears.com