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INFORMATION TECHNOLOGY
AND HOTEL INDUSTRY
WHAT IS “I.T.”
Any thing related to computing technology.
Networking, hardware, software, the internet
and people workin...
APPLICATION
Computer programming
Network administration
Web development
Technical support
COMPONENT OF I.T.
SYSTEM- CHAIN OF COMMANDS
SOFTWARE - PMS (IDS,OPERA)
HARDWARE – COMPUTERS
HOSPITALITY AND I.T.
First use of I.T. in early 1945-50 , formation of
chain hotels
Borrowing of software
Airline first...
I.T. IN ACTION
ADVANTAGES
 GDS
 PMS
 CRS
 EPOS
 E-PROCUREMENT
 MARKETING
 INFO IN REAL TIME
 COST REDUCTION
PMS
Automates the operation of the hotel
Hub of hotel operation
Have various interfaces
INTERFACES
EMS
HRS
ACCOUNTING SYSTEM
POINT OF SALE
APPLICATION OF PMS
 Reservations
 Registration
 Room status
 Posting
 Call accounting
 Check out
 Audit
 Departmen...
WHY WE NEED PMS?
AUTOMATION
TIME SAVING
QUALITY SERVICE
RECORDS/DATA
SMOOTH OPERATION
ERROR FREE
COMPETITON
FACTORS FOR PURCHASE OF PMS
1- identification of needs
2- budget/ finances
3- selection vendor/software
4-hardware selecti...
Component of a good PMS
 Security Features -(Is it PA-DSS compliant?)
 Reputation
 Configuration Flexibility
 Integrat...
NEXT IS WHAT???
Remote accessibility
Integrated web and mobile reservation
Automatic data backup
Big players- webrezpr...
TOP CLOUD BASED PMS
Hotel logix
Webrezpro
Rezovation
Hetras
WEBLIOGRAPHY
www.webrezpro.com
www.thetoptens.com
www.hotelogix.com
www.hotelgears.com
role of information technology and use of PMS in hospitality industry
role of information technology and use of PMS in hospitality industry
role of information technology and use of PMS in hospitality industry
role of information technology and use of PMS in hospitality industry
role of information technology and use of PMS in hospitality industry
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role of information technology and use of PMS in hospitality industry

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use of I.T. in hotel industry

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role of information technology and use of PMS in hospitality industry

  1. 1. INFORMATION TECHNOLOGY AND HOTEL INDUSTRY
  2. 2. WHAT IS “I.T.” Any thing related to computing technology. Networking, hardware, software, the internet and people working with these technology. Combination of right people and right system.
  3. 3. APPLICATION Computer programming Network administration Web development Technical support
  4. 4. COMPONENT OF I.T. SYSTEM- CHAIN OF COMMANDS SOFTWARE - PMS (IDS,OPERA) HARDWARE – COMPUTERS
  5. 5. HOSPITALITY AND I.T. First use of I.T. in early 1945-50 , formation of chain hotels Borrowing of software Airline first to computerized reservation system. St. Jacque hotel, Paris, introduced software for automated reservation
  6. 6. I.T. IN ACTION
  7. 7. ADVANTAGES  GDS  PMS  CRS  EPOS  E-PROCUREMENT  MARKETING  INFO IN REAL TIME  COST REDUCTION
  8. 8. PMS Automates the operation of the hotel Hub of hotel operation Have various interfaces
  9. 9. INTERFACES EMS HRS ACCOUNTING SYSTEM POINT OF SALE
  10. 10. APPLICATION OF PMS  Reservations  Registration  Room status  Posting  Call accounting  Check out  Audit  Departments  Sales and marketing  HR  Security
  11. 11. WHY WE NEED PMS? AUTOMATION TIME SAVING QUALITY SERVICE RECORDS/DATA SMOOTH OPERATION ERROR FREE COMPETITON
  12. 12. FACTORS FOR PURCHASE OF PMS 1- identification of needs 2- budget/ finances 3- selection vendor/software 4-hardware selection 5- training 6- test run 7- service 8-implementation
  13. 13. Component of a good PMS  Security Features -(Is it PA-DSS compliant?)  Reputation  Configuration Flexibility  Integration possibilities -well does this PMS play with other systems  Functionality  Training & Support -assistance
  14. 14. NEXT IS WHAT??? Remote accessibility Integrated web and mobile reservation Automatic data backup Big players- webrezpro, hotelogix
  15. 15. TOP CLOUD BASED PMS Hotel logix Webrezpro Rezovation Hetras
  16. 16. WEBLIOGRAPHY www.webrezpro.com www.thetoptens.com www.hotelogix.com www.hotelgears.com

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