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Improving patient safety in colorectal surgery: The role of 
the nurse.
Pat Black, St Mark’s Hospital. 
Consultant Nurse , Coloproctology and Senior 
Lecturer in GI Nursing.
First, do no harm. 
The profession of nursing and medicine are founded on 
many ethical principles including the concept of non-maleficence 
derived from the ancient ethical maxim – 
primum non nocere – “first, do no harm”.
Patients expect to be safe during care and they 
principally rely on nurses to protect them from injury 
and harm or infection. 
Skilled, aware and compassionate nurses know how to 
do this
Patient safety. 
Patient safety is 
everyone’s business, 
regardless of what role 
you hold in the 
organisation. 
Patient safety must be 
your first concern.
Patient safety is both a characteristic of a healthcare 
system and a way of improving the quality of care.
Pre operative care. 
The beginning of patient safety in colorectal surgery 
starts with the Enhanced Recovery After Surgery (ERAS) 
Programme and in the pre operative period for the 
patient.
Enhanced Recovery Programme. 
ERAS was described by Henrik Kehlet in the 1990s and 
is widely used in the UK in colorectal surgery. 
Kehlet felt that surgical outcomes were not solely 
related to the expertise of the surgeon and 
anaesthetist as complications could occur regardless of 
the level of skill.
Kehelet (1997) questioned if modifications to the 
body’s pathophysiological response to surgery could be 
improved which would then improve patient 
outcomes. 
On the basis of Kehlets hypothesis programmes to 
enhance patient care were developed using 
terminology such as: 
Fast track 
Multimodal optimisation 
Rapid recovery
ERAS Programme 
The programme consists of a number of elements: 
Reduced fasting 
Carbohydrate loading 
Avoidance of mechanical bowel preparation 
Avoidance of drains, naso-gastric tubes 
Goal directed intraoperative fluid replacement 
Shorter incisions 
Patient information and goal setting
The Nurses role in ERAS 
 The move to ERAS requires a multidisciplinary (MDT) 
approach. 
 Mitchell (2011) considered that the role of the ward 
nurse should not be driven by medical protocols, but 
nursing staff should focus on care compatible with 
the nursing role involving; 
 A holistic approach 
 Psychosocial care 
 Information giving 
 Discharge planning 
 Management of common complications
ERAS interview 
The nurse checks the 
patient’s identity and 
gives the information 
about the ERAS 
programme . She then 
confirms the patient’s 
level of knowledge by 
asking him what he 
understands is going to 
happen.
The evidence for stoma siting. 
Baykara et al (2014) 
A multicentre retrospective study to evaluate the 
effect of pre-operative stoma site marking on stomal 
and peristomal complications. 
748 patients were recruited. 
Patient data including age, gender, diagnosis, type of 
surgery, pre op stoma siting, the person who marked 
the site and post operative complications.
In 287 (38.4%) patients the stoma or wound care nurse 
or surgeon marked the stoma area pre operatively. 
Stomal or peristomal complications developed in 248 
(33.2%) patients. 
Peristomal skin problems – 136(48.7%) 
Mucocutaneous separation – 52 (18.6%) 
Retraction – 31 (11.1%)
Outcome 
The rate of complications was higher in the patients 
who did not have their stoma marked 46% than those 
who stoma was sited 22.9%. 
The results of this study confirm that the stoma area 
should be marked pre operatively in all planned 
surgical interventions in order to reduce the risk of 
post operative complications.
Stoma siting. 
The position of elective stomas is determined prior to 
surgery as part of the ERAS programme. 
Patients who do not have their stoma sited pre 
operatively have a higher risk of post operative 
complications such as; 
Leakage and odour 
Poorly fitting appliances 
Skin excoriation 
Psychological sequalae 
Difficulty in self care
Bad siting Good siting
The 3 aspects of quality in health care
The use of PREMs 
 Patient 
 Reported 
 Experience 
 Measures 
Is seen as one of the three aspects of quality in health 
care alongside safety and clinical effectiveness. 
Patient experience comprises two main aspects – 
relational and functional.
 Relational refers to the interpersonal aspects of care 
– the ability of doctors and nurses to empathise, 
respect patients’ preferences and include them in 
decision making and provide information to enable 
self care. 
 Functional refers to aspects that relate to the 
patient’s basic expectations about how care is 
delivered such as clean safe environment, timeliness 
of care and effective communication.
PROMs 
 Patient 
 Reported 
 Outcome 
 Measures 
Assessment of quality of care , evaluating outcomes of 
specific interventions, clinical assessment and 
decision support.
Both tools can be used for identifying areas for 
improvement and areas of excellence and for sharing 
best practice. 
Both PREMs and PROMs are pertinent in todays clinical 
practice and provide rich information to improve care.
WHO Surgical Safety list
Post operative safety 
Post operatively there are several areas that the nurse 
needs to observe to make sure the patient recovers 
from the operation in a safe environment. 
The standard observations after surgery. 
Care of any tubes 
Care of IVI 
Observation of the stoma 
Observation of the output
MDT working 
Multidisciplinary team working(MDT) requires 
interdisciplinary , trans-disciplinary and effective 
collaborative practice in order to provide high quality 
and safe patient care.
Hogston and Marjoram (2007) state: 
“ MDT working in practice is a collaborative process 
among groups of individuals with different 
backgrounds such as nurses, psychologist, doctors, 
surgeons, radiologist, histologist, colorectal nurse and 
colorectal co-ordinator, who share common 
objectives”.
 The MDT should strive to work to provide a safe and 
secure environment in order to achieve high quality 
care. 
 Conflict and ineffective ways of team working result 
in disintegration of patient care. 
 The 6Cs should form the epicentre of MDT working 
in order to achieve high standards of quality patient 
care.
The 6Cs. 
 Care 
 Compassion 
 Competence 
 Communication 
 Courage 
 Commitment
Creating the evidence base. 
The ability to deliver accurate evidence based 
information when helping patients to make decisions 
about their care is fundamental to the role of the 
Clinical Nurse Specialist (CNS). 
The role of the CNS in stoma care involves providing 
expert advice and clinical care to any patient 
undergoing stoma formation. This includes the 
provision of highly specialist emotional, psychological, 
psychosexual and practical advice.
The role of the CNS demands a thorough 
understanding of the evidence base on which care is 
based. 
Phenomenological research by nurse researchers 
utilize the Heideggerian approach when investigating 
the lived experience of patients. 
Providing evidence where non exists is seen as part of 
the role of the CNS, enhancing the knowledge base and 
improving patient care and safety.
Evidence Based Literature Review 
 Park et al (1999).Most common early complication: 
improper siting. 
 Bass et al (1997). Reduction of complications / 
Marked by a stoma care nurse. 
 Milan et al (2009). Significant reduction of 
complications /marked by a stoma care nurse. 
 Chaudri et al (2005). Education and siting reduced 
stoma related interventions (first 6 weeks).
The ultimate purpose of caring for people with 
colorectal problems is to facilitate individual, dynamic, 
empowered patient care journeys to allow optimum 
quality of life, health or death as appropriate.
Thank you for listening. 
C ảm ơn bạn đã lắng nghe.

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5. patricia kathleen black

  • 1. Improving patient safety in colorectal surgery: The role of the nurse.
  • 2. Pat Black, St Mark’s Hospital. Consultant Nurse , Coloproctology and Senior Lecturer in GI Nursing.
  • 3. First, do no harm. The profession of nursing and medicine are founded on many ethical principles including the concept of non-maleficence derived from the ancient ethical maxim – primum non nocere – “first, do no harm”.
  • 4. Patients expect to be safe during care and they principally rely on nurses to protect them from injury and harm or infection. Skilled, aware and compassionate nurses know how to do this
  • 5. Patient safety. Patient safety is everyone’s business, regardless of what role you hold in the organisation. Patient safety must be your first concern.
  • 6. Patient safety is both a characteristic of a healthcare system and a way of improving the quality of care.
  • 7. Pre operative care. The beginning of patient safety in colorectal surgery starts with the Enhanced Recovery After Surgery (ERAS) Programme and in the pre operative period for the patient.
  • 8. Enhanced Recovery Programme. ERAS was described by Henrik Kehlet in the 1990s and is widely used in the UK in colorectal surgery. Kehlet felt that surgical outcomes were not solely related to the expertise of the surgeon and anaesthetist as complications could occur regardless of the level of skill.
  • 9. Kehelet (1997) questioned if modifications to the body’s pathophysiological response to surgery could be improved which would then improve patient outcomes. On the basis of Kehlets hypothesis programmes to enhance patient care were developed using terminology such as: Fast track Multimodal optimisation Rapid recovery
  • 10.
  • 11. ERAS Programme The programme consists of a number of elements: Reduced fasting Carbohydrate loading Avoidance of mechanical bowel preparation Avoidance of drains, naso-gastric tubes Goal directed intraoperative fluid replacement Shorter incisions Patient information and goal setting
  • 12.
  • 13. The Nurses role in ERAS  The move to ERAS requires a multidisciplinary (MDT) approach.  Mitchell (2011) considered that the role of the ward nurse should not be driven by medical protocols, but nursing staff should focus on care compatible with the nursing role involving;  A holistic approach  Psychosocial care  Information giving  Discharge planning  Management of common complications
  • 14. ERAS interview The nurse checks the patient’s identity and gives the information about the ERAS programme . She then confirms the patient’s level of knowledge by asking him what he understands is going to happen.
  • 15.
  • 16. The evidence for stoma siting. Baykara et al (2014) A multicentre retrospective study to evaluate the effect of pre-operative stoma site marking on stomal and peristomal complications. 748 patients were recruited. Patient data including age, gender, diagnosis, type of surgery, pre op stoma siting, the person who marked the site and post operative complications.
  • 17. In 287 (38.4%) patients the stoma or wound care nurse or surgeon marked the stoma area pre operatively. Stomal or peristomal complications developed in 248 (33.2%) patients. Peristomal skin problems – 136(48.7%) Mucocutaneous separation – 52 (18.6%) Retraction – 31 (11.1%)
  • 18. Outcome The rate of complications was higher in the patients who did not have their stoma marked 46% than those who stoma was sited 22.9%. The results of this study confirm that the stoma area should be marked pre operatively in all planned surgical interventions in order to reduce the risk of post operative complications.
  • 19. Stoma siting. The position of elective stomas is determined prior to surgery as part of the ERAS programme. Patients who do not have their stoma sited pre operatively have a higher risk of post operative complications such as; Leakage and odour Poorly fitting appliances Skin excoriation Psychological sequalae Difficulty in self care
  • 20.
  • 21. Bad siting Good siting
  • 22. The 3 aspects of quality in health care
  • 23. The use of PREMs  Patient  Reported  Experience  Measures Is seen as one of the three aspects of quality in health care alongside safety and clinical effectiveness. Patient experience comprises two main aspects – relational and functional.
  • 24.  Relational refers to the interpersonal aspects of care – the ability of doctors and nurses to empathise, respect patients’ preferences and include them in decision making and provide information to enable self care.  Functional refers to aspects that relate to the patient’s basic expectations about how care is delivered such as clean safe environment, timeliness of care and effective communication.
  • 25. PROMs  Patient  Reported  Outcome  Measures Assessment of quality of care , evaluating outcomes of specific interventions, clinical assessment and decision support.
  • 26. Both tools can be used for identifying areas for improvement and areas of excellence and for sharing best practice. Both PREMs and PROMs are pertinent in todays clinical practice and provide rich information to improve care.
  • 28. Post operative safety Post operatively there are several areas that the nurse needs to observe to make sure the patient recovers from the operation in a safe environment. The standard observations after surgery. Care of any tubes Care of IVI Observation of the stoma Observation of the output
  • 29. MDT working Multidisciplinary team working(MDT) requires interdisciplinary , trans-disciplinary and effective collaborative practice in order to provide high quality and safe patient care.
  • 30. Hogston and Marjoram (2007) state: “ MDT working in practice is a collaborative process among groups of individuals with different backgrounds such as nurses, psychologist, doctors, surgeons, radiologist, histologist, colorectal nurse and colorectal co-ordinator, who share common objectives”.
  • 31.  The MDT should strive to work to provide a safe and secure environment in order to achieve high quality care.  Conflict and ineffective ways of team working result in disintegration of patient care.  The 6Cs should form the epicentre of MDT working in order to achieve high standards of quality patient care.
  • 32. The 6Cs.  Care  Compassion  Competence  Communication  Courage  Commitment
  • 33. Creating the evidence base. The ability to deliver accurate evidence based information when helping patients to make decisions about their care is fundamental to the role of the Clinical Nurse Specialist (CNS). The role of the CNS in stoma care involves providing expert advice and clinical care to any patient undergoing stoma formation. This includes the provision of highly specialist emotional, psychological, psychosexual and practical advice.
  • 34. The role of the CNS demands a thorough understanding of the evidence base on which care is based. Phenomenological research by nurse researchers utilize the Heideggerian approach when investigating the lived experience of patients. Providing evidence where non exists is seen as part of the role of the CNS, enhancing the knowledge base and improving patient care and safety.
  • 35. Evidence Based Literature Review  Park et al (1999).Most common early complication: improper siting.  Bass et al (1997). Reduction of complications / Marked by a stoma care nurse.  Milan et al (2009). Significant reduction of complications /marked by a stoma care nurse.  Chaudri et al (2005). Education and siting reduced stoma related interventions (first 6 weeks).
  • 36. The ultimate purpose of caring for people with colorectal problems is to facilitate individual, dynamic, empowered patient care journeys to allow optimum quality of life, health or death as appropriate.
  • 37. Thank you for listening. C ảm ơn bạn đã lắng nghe.