5. Measurement ≠ Successful
• Many confuse “measurability” with ROI
• Traditional and digital measurements are only part of the story
Traditional Executive Suite
& Digital Metrics
•Cost per call
• Awareness
•Cost per lead
• Clicks
•Cost per sale
• Page views
•ROI
• Purchase intent
•NPS scores
• Impressions
• Likes
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7. Where does the audience reside?
You need to reach the target audience
where they live, work and play
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8. Performance Bias
• We are NOT media and technology neutral – we
are biased towards performance and this drives
ALL recommendations
• For the most part, we only pursue opportunities
that deliver results for our clients
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9. Our media strategy: The 4 Cs
CONSIDER
how each direct response media solution best reaches the
defined target audience where they live, work and play.
COLLABORATE
with the creative team to ensure the messaging content
aligns with the media placement and maximizes the
connection with the target audience.
COLLECT
a database of proven results, that draw on this valuable
archive to optimize and inform media strategies and best
practices to drive sales.
old assumptions and the direct marketing media status
CHALLENGE
quo by staying on the cutting edge of new media and
testing channels in new and different ways.
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13. HOW TO BUILD A HIGH-PERFORMANCE DIRECT MARKETING PROGRAM
Step 1: The PowerTest ® methodology
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5 3
4
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14. HOW TO BUILD A HIGH-PERFORMANCE DIRECT MARKETING PROGRAM
Step 2: Look for winning combinations (HotZones™)
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5 3
4
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15. HOW TO BUILD A HIGH-PERFORMANCE DIRECT MARKETING PROGRAM
Step 3: CheckTest™or rollout winners
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5 3
4
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16. The New and
Improved Integration
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Multichannel Testing for High-Performance Results
17. Integration and Optimization
• Integration does not mean executing a campaign across
multiple media for uncertain “synergies”
• We optimize performance by reinvesting in media that
drive results and dropping those that don’t
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18. Our approach to multi-channel campaigns
• Start holistically
• Measure discreetly
• Optimize by channel
• Start over:
Allocate media holistically
• Not all media is created equal
• New media synergies
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19. Begin with a holistic view
• Not all media are created equal!
• Set a goal for what to expect from each
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20. Break it down
• During execution phase, measure all media
discreetly
• At the right cadence for the channel
• Optimize discretely
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21. Put it back together
• Start over again: Allocate media by channel based
on performance and optimization
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22. The Power of:
• ONE prospecting universe and attribution engine
• Universal preferences
Awareness Skim
Penetration Engagement
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23. One prospect universe
Keeps you from drawing wrong conclusions
Lift Over
Format Summary ROI
Control
Mail Package Only 31.22% 1518%
Mail Package with
-53.22% -2619%
Email Follow Up
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