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Findability of Organizational
Knowledge
Agnes Molnar, Search Explained
Agnes.Molnar@SearchExplained.com
@SearchExplained
The average person receives 63,000 words
of new information every day.
Average length of a novel:
64.531 words (Amazon)
Information-Seeking Patterns
„I know what I’m searching for and know how to do that”
„I know what I’m searching for but I don’t know how to do that”
„I don’t know what I’m searching for”
„Am I Searching?...”
Search:
More than Technology
Source: http://searchpatterns.org
Challenge #1 – Information Overload
Challenge #2 – Finding the Needle in a Haystack
Challenge #3 – Organizational Silos
Challenge #4 – Technical Silos
Challenge #5 – Search and Domain Expertise
Source: http://searchpatterns.org
Search as a Metaphor is Broken!
“Search is no longer simply about “search”
ie. information retrieval
triggered by a user entering a string of text.
It is moving into
the real-time, the predictive, and the visual.”
Innovations in Knowledge Organization Conference
Singapore, 2015
Data Knowledge
InsightsData Knowledge
Office 365: Intelligence at work for you
Outcomes
Intelligent experiences in Office 365
empower you to achieve more
Leverage the work of others
Microsoft Graph
Learns about you, your work &
your relationships
Search
Discovery
Notification
Automation
Capabilities
Derive from intelligence in
Microsoft Graph
Experiences
Surface intelligent capabilities of
Microsoft Graph
Content
Assistance
Extensibility
Applications
The Microsoft Graph
The Microsoft Graph
The Microsoft Graph
Delve
Search for and discover content
and expertise
The Microsoft Graph
Search
Find content & expertise faster
with search result relevance
powered by Graph
The Microsoft Graph
People cards and Profiles
Learn about others in context -
contact information, organizational
relationships and active documents.
The Microsoft Graph
Microsoft Word – Tap
Find and re-use relevant content from
throughout the enterprise without
leaving the document.
THANK YOU!
Agnes Molnar
Agnes.Molnar@SearchExplained.com
https://SearchExplained.com
@SearchExplained

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