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Activity based working
1.
Creating the Workplace
of Tomorrow © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
2.
© 2013 Cisco
and/or its affiliates. All rights reserved. Cisco Confidential 2
3.
Sub-Optimized, under-utilized real
estate assets Inability Attract & Retain Top Talent © 2013 Cisco and/or its affiliates. All rights reserved. Leaking Institutional Knowledge Gaps in Innovation and Responsiveness Inability to Leverage Agile Staffing Models Cisco Confidential 3
4.
• Rapidly changing
workforce demographics • Evolution of “social contracts” between employees and companies • Skills development and preserving “institutional knowledge” • Explosion of flexible and contingent work is on the horizon • Changing nature of work, the dramatic growth of unstructured work. • New mobile technology, and ubiquitous access to the internet, is changing the definition of the workplace. • Recognition that sustainability is not only good for the environment, its good for the bottom line. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
5.
Creating a variety
of workspace experiences that are aligned to the activities being performed. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
6.
ABW © 2013 Cisco
and/or its affiliates. All rights reserved. Cisco Confidential 6
7.
Real Estate Savings Productivity Reduction in Paper © 2013
Cisco and/or its affiliates. All rights reserved. Employee Retention & Attraction ABW Flexibility & Mobility Gen Y & Millenials Collaboration & Innovation Energy Savings Cisco Confidential 7
8.
Activity Based Working
(ABW) relies on…. Workforce Physical Culture Vision & Strategy Change Management Communication HR Policies Work Styles Technology R.E Strategy Design / Aesthetics Space Design / Policy Facilities Mobility / Remote Access Security & Policy BYOD Cloud / Virtualisation Collaboration Tools Smart Spaces © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
9.
What employees are
looking for… Work anywhere and access everywhere Personalizes my workspace Senses where I am Gives me choice Safeguards me and my information Improves my work life balance Helps me collaborate better Enhances my productivity © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
10.
Technology to drive
Workplace transformation Technology drivers for ABW success © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
11.
Wi-FI User / Customer interaction
– Virtual reception / Signage Immersive Video Smart Meeting room & personalised Spaces Unified Access Network Personal Collaboration © 2013 Cisco and/or its affiliates. All rights reserved. Security Energywise Cisco Confidential 11
12.
The Role of
Technology To “connect the disconnected” and blend the physical and virtual workplaces. To enable flexibility, personalization and choice. To improve management, control and visibility of workplace assets. To enhance the experience of employees and guests. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
13.
© 2013 Cisco
and/or its affiliates. All rights reserved. Cisco Confidential 13
14.
Collaboration Spaces Personal Spaces Common
Spaces © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
15.
Private Meeting Rooms Formal Meeting Rooms Casual Collaboration Areas Conference/Board meeting
rooms Telepresence Rooms On-Demand Room Setups Tandberg & CTS © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
16.
The Smart+Connected Office ©
2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
17.
The Smart+Connected Office Improve
meeting room management Smart+Connected Meeting Spaces Enable easy reservations and efficient usage of conference rooms, initiate contextual services and save energy costs. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
18.
The Smart+Connected Office Improve
meeting room management Smart+Connected Meeting Spaces Enable easy reservations and efficient usage of conference rooms, initiate contextual services and save energy costs. Improve office space efficiency & reduce energy consumption Smart+Connected Personalised Spaces Enable improved utilization of office spaces and resources using IP devices. Ensure success of office hot-desking by offering a frictionless experience and personalization © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
19.
The Smart+Connected Office Improve
meeting room management Smart+Connected Meeting Spaces Enable easy reservations and efficient usage of conference rooms, initiate contextual services and save energy costs. Engage and Inform the occupants Digital Signage Content Management Manage and deliver of live or on-demand communications, training, advertising , or emergency notifications and any other content. Improve office space efficiency & reduce energy consumption Smart+Connected Personalised Spaces Enable improved utilization of office spaces and resources using IP devices. Ensure success of office hot-desking by offering a frictionless experience and personalization © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
20.
Remote Working Hot Desking Meeting
Experiences Productive Meetings Smart WorkCentre Experience © 2013 Cisco and/or its affiliates. All rights reserved. Wayfinding to Spaces Visitor Experience Cisco Confidential 20
21.
Cisco Smart+Connected Meeting
Spaces Reserve Reserve rooms via Outlook, mobile Kiosk, Digital signage, web app, IP phone Locate Locate people / spaces / rooms via wayfinding on Kiosks, interactive floor digital signage Experience Control the environment & manage meeting room resources via the IP phone © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
22.
Smart+Connected Personal and
Meeting Spaces Reserve / Schedule Locate Experience • View office / cubicle space/ meeting room availability • View meeting rooms, spaces, neighborhoods on floor plan • Quick select from among favorites • View available / in-use workspaces Check-in using mobile/IP Phone/web • Trigger user’s extension and comfort preferences • Search based on workspace attributes like type, equipment • Locate colleagues, searching by name/id to see where they are sitting • Reserve one time or over multiple days • Find your way to the workspace or that of your colleagues using way finding on the kiosk or signage © 2013 Cisco and/or its affiliates. All rights reserved. Use the IP Phone / web to • Confirm/cancel/extend the reservation • Control room environment • View meetings of the day Cisco Confidential 22
23.
Old Style New Style 9-
5 in the office Anytime, Anywhere work Travel for meetings Use collaboration tools Individual workspace New Workplace Paradigms Team workspace “Always-On” buildings Demand based usage Desk(top) oriented working BYOD & Flexible Working More team & meeting spaces Hot desking with personalization Higher usage of collaborative technologies IT reducing energy consumption An evolving workplace necessitates innovative solutions both in terms of physical space design & technology integration © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
24.
FROM TO Underutilized Individually assigned cubicles
and offices Inflexible assets & occupancy strategy that have a “breaking point” CHASM Environment that highly prioritizes individual work Group assigned neighborhoods with increased choices to support work Environment that balances individual and collaborative work Scalable, agile solutions responsive to evolving corporate plans and models Workplace Resources controls individual work space assignments Business units control how to best use their neighborhood Work is a place you go Work is something you do (experience) © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
25.
Improve Employee Productivity • Equip
employees with the right tools and systems to collaborate and work better Higher ROI • Through systems that offer higher value together when integrated Attract and Retain • Offer better work life balance to employees by offering flexible work options and workplace services © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25
26.
Choice • Work from
anywhere • Work on any device Collaboration • Easier to collaborate with colleagues Experience • Consistent experience regardless of location • Enhanced experience via location awareness Productivity • Less time spent in transactional activities • Ubiquitous access enables work to get done faster © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
27.
Measure and Optimize •
Space and real estate utilization • Consumption of utility and facility services • Reduce energy consumption and wastage through intelligent policies driven by building systems integration • Fine-grained reporting by locations, space types, users, and departments Manage • Simplified management of facility assets • Access and control facilities management systems remotely • Facility systems driven by SOPs and policies Adapt, Adopt, and Align • Predict and adopt changing workplace practices • Tighter alignment with workforce and CXO expectations © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27
28.
Fit for Purpose, Technology Enabledworkspaces Embedded collaboration capabilities Attractive
and appealing for visitors and employees Workplace Management tools and Analytics A flexible, intelligent and secure technical architecture and physical design © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28
29.
Policy Technology Workspace Design Connected Workplace ©
2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29
30.
Thank you. © 2013
Cisco and/or its affiliates. All rights reserved. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30 30
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