Séminaire 01052015-yassineaydi [mode de compatibilité]

1. L’E-Université
pour la Bonne Gouvernance
des Universités
Dr.Ing. Yassine AYDI
Maître assistant
Secrétaire général de l’ISAMS

2. What is E-University?
Transformation of university process
to provide
Efficient
Convenient &
Transparent
Services
to
stakeholders of universities
through
Information & Communication Technologies

3. What is not E-University?
e-university ne s'agit pas de ‘e’
but about University !
e-university ne s'agit pas de Computers & Websites
but about students & teachers & staff & …
e-university ne s'agit pas Translating processes
but about transforming processes !

4. E-University is about Transformation
Department
Centric
Approach
Process
Orientation
Output-Based
Assessment
Departmental
View
Customer
Centric
Approach
Service
Orientation
Outcome-based
Assessment
Integrated
View

5. E-University : A Holistic Approach
Process
Reform
Resource
Procurement
Technology
Knowledge
Change
Program

6. E-University : needs A Systematic Approach
Through E-University Roadmap
VISION
STRATEGY STRATEGY
BLUEPRINT BLUEPRINT
eGov PROGRAM eGov PROGRAM
eGov ECOSYSTEM eGov ECOSYSTEM
By 2010, the State
will be . . .
eProc
Workflow
Leverage
PPP
Land
eChaupalPPP
GPR
LR
Training
Municip
al
eproc
Police
eSeva
Pancha
yat
Land
DC,
WAN
Other Projects &
Initiatives
Mission Projects &
Initiatives
Core Projects &
Initiatives
eGov Blueprint
Access to Legal
Information
Land
Information
System
Network
Data
Center
Workflow
Capacity
Building
eProc
eSevaePanchayat
GPR
HRMS
Financial
Information
System
Kiosks
Vision
Strategy
Action plan
Program
Ecosystem

7. E-University : necessitates Change Management
La sensibilisation au changement
Le désir de changer
La connaissance des compétences
L’Aptitude à appliquer les connaissances
Le Renforcement pour soutenir le changement

8. E-University : necessitates Capacity building
•Policy Formulation
•Committing Resources
•Taking hard decisions
•Preparing Roadmaps
•Prioritization
•Frameworks, Guidelines
•Monitoring Progress
•Inter-agency Collaboration
•Funds Management
•Capacity Management
•Conceptualization
•Architecture
•Definition (RFP, SLA…)
Leadership & Vision
Program Development
Program Management
Project Development
Project Management
•Bid Process Management
•Project Monitoring
•Quality Assurance

9. Conceptual framework for e-university strategy
Leadership
Policy &
Institutional
Reform
Technology
GoalsDimensions Outputs
ECONOMY
SERVICE
EFFICIENCY
TRANSP
A-RENCY
E-University
•Legal Framework,
•ICT Policies - Standards
Client-Oriented Service
Applications
Back-End university
Applications
Connectivity & Data
Processing infrastructure
Financing
Institutional Infrastructure
for Service Delivery
Human
Resource Dev.

10. Four Phases of Technology in University:
Toward Digital and why not Smart
E-university:
• Online services
• Multiple websites
Joined-up University:
• Life events
• Back-office re-engineering
E-University :
• Transparency,
participation, collaboration
• Community engagement
Digital
University
Smart University :
• Sustainability
• Affordability
• Crossing boundaries

11. ICT : Roles, Options and Objectives
Networking,
empowering
Networking,
empowering
Infrastructure for
networking and service
delivery
Infrastructure for
networking and service
delivery
– Improving delivery of health,
education, & other public services
– Improving delivery of health,
education, & other public services
Accessing
information &
knowledge
Accessing
information &
knowledge
Accelerating
transactions &
reducing costs
Accelerating
transactions &
reducing costs
ICT & knowledge industriesICT & knowledge industries
All-purpose technology for
modernization
All-purpose technology for
modernization
Accelerating Growth
– Participating in ICT-enabled
industries & software services
– Participating in ICT-enabled
industries & software services
Reducing Gap
– Diffusing ICT in industries &
services
– Diffusing ICT in industries &
services
– Promoting participation, public
accountability & social learning
– Promoting participation, public
accountability & social learning
ICT RolesICT Roles
Options for
Development
Options for
Development
ObjectivesObjectives

12. Elements de visibilté
Leadership,
Policies &
Institutions
ICT in Public Sector: e-government and e-society
Information
Infrastructure
Fund and Rural
Access
Human Resources
Development
ICT in Private Sector: e-commerce and e-laws,
industry promotion

13. Eléments de Projet
E-GOVERNMENT:
• E-government policy and strategy
• Government wide process reengineering and change
management
• Strategic applications such as unified citizens database
• Prioritized multi-year ICT investment program
SOCIETAL APPLICATIONS FUND:
• Low-cost technology solutions
• Building capacity of NGOs and underserved populations
• Scalable social and business models
• Local content industry promotion, multimedia
INFORMATION
INFRASTRUCTURE & ACCESS:
• Telecom & Internet policies
& regulation
• Rural access subsidy scheme
• Telecenters
HUMAN RESOURCES:
• Specialized ICT education
and training
• ICT literacy for civil servants
• Use of ICT in education
• Mobilizing
LEADERSHIP, POLICY & INSTITUTIONS:
• Overall vision, e-laws
• ICT Agency
• CIOs in different ministries
• Diffusion of ICT to SMEs
• ICT industry promotion

14. Leadership des TIC, politiques et renforcement des capacités
• Équilibrage: top down leadership and bottom up learning and
innovation: PPPs; NGOs.
• ICT agency, Cabinet committee, Vision.
• Renforcement de capacités : NGOs, communities, telecenter
entrepreneurs.
• Diriger : ICT across government agencies: les DSIs.
• Développement des ressources humaines : partnerships:
industry, government and education sectors.
• Favoriser : laws for e-commerce, e-government, ICT industry.

15. Piloter l’innovation à l’université : pourquoi?
Networking Accès
Pervasive
Délivrance
globale
Contexte riche ,
Perception profonde

16. Piloter l’innovation à l’université : Comment?
Social Learning
Open Badges
Mobile Learning
“Education” Devices
MOOCBig Data
Adaptive Learning

17. TOP Ten IT Issues EDUCAUSE (2014)
1. Improving student outcomes through an institutional approach that strategically
leverages technology
2. Establish a partnership between IT and institutional leadership to develop a collective
understanding of what IT can deliver
3. Assisting faculty with the instructional integration of information technology
4. Developing an IT staffing and organizational model to accommodate the changing IT
environment and facilitate openness and agility
5. Using analytics to help drive critical institutional outcomes
6. Changing IT funding models to sustain core service, support innovation and facilitate
growth
7. Addressing access demand and the wireless and device explosion
8. Sourcing technologies and services at scale to reduce costs (via cloud, greater
centralization of IT, cross‐institutional collaborations, and so forth)
9. Determining the role of online learning and developing a strategy for that role
10. Implementing risk management and information security practices to protect institutional
IT resources/data and respond to regulatory compliance mandates (tie)
10. Developing an enterprise IT architecture that can respond to changing conditions and
new opportunities (tie)

18. Cycle for higher education : A CIO ToolBox
Innovation
Trigger
Peak of
Inflated
Expectations
Trough of
Disillusionment
Slope of Enlightenment
Plateau of
Productivity
Temps
Attentes
Mashware
Quantum Computing
Education Tablet
Open Microcredentials
Campus App Store
Affective Computing
BPO
Open-Source SIS
Student Retention CRM
Citizen Developers
Learning Stack
Adaptive E-Textbooks
Big Data
Gamification
MOOC
Social Software Standards
Wireless aaS
COBIT
Adaptive Learning
Digital Preservation of Research Data
BYOD Strategy
Mobile-Learning Low-Range/
Midrange Handsets
Open-Source Financials
EA Frameworks
Web-Based
Office Productivity
Suites
ITIL
Social Learning
Platform for
Education
Cloud HPC/CaaS
Mobile-Learning
Smartphones
Open-Source Middleware
Suites
E-Textbook
Cloud Email for Staff and Faculty Virtual Environments/Virtual Worlds
Emergency/Mass Notification Services
Hosted Virtual Desktops
Open-Source Learning Repositories
SaaS Administration Applications
Enterprise Architecture
IT Infrastructure Utility
Intellectual Property Rights and Royalties
Management Software
Lecture Capture and Retrieval Tools
802.11n
Unified Communications and
Collaboration
Tablets
Game Consoles as
Media Hubs
E-Book Readers
Self-Publishing
Mashups
From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104)
As of July 2013

19. Today’s Net GenerationToday’s Net Generation

21. Présentation du Projet
Un projet européen qui vise à promouvoir de nouveaux modèles de
gouvernance des deux côtés de la Méditerranée. Ce projet garantit la
participation et l'intégration des citoyens dans la décision publique à
travers l’utilisation de nouvelles technologies de l’information et de
communication.
• Programme: ENPI CBC MED- 2nd Call standard projects (46 /1098)
• Priorité: Promotion du dialogue culturel et de la gouvernance locale
« Amélioration des processus de gouvernance au niveau local»
• Durée du projet : du 31 décembre 2013 au 30 décembre 2015
• Budget Global : 1.759.670 € JMA : 1.583.703 € (90%)
• Budget de l’Université de Sfax : 296.351.90 €

22. Partenaires

23. Objectifs du projet
- Echanger des expériences sur le processus de mise en
œuvre des services télématiques pour les citoyens de la
région méditerranéenne.
- Améliorer la qualité, la transparence, l'efficacité, l'efficience,
la simplification et la proximité des services fournis par les
administrations locales à travers le nouveau concept de
gouvernement ouvert (Open Government).
- Sensibiliser le public au fait que la citoyenneté fait partie du
progrès et de modernisation dans l'administration publique.
- Créer et développer des réseaux d'expertise autour des
nouveaux modèles de gouvernance.

24. Openwind : Work Packages
WP3. Capitalisation
WP4. Modèle commun de la gouvernance et de e-gouvernement
WP5. Plan d'action pour la formation et le renforcement des capacités en
matière de gouvernance et de gouvernement électronique
WP6. Mise en place d'initiatives pilotes autour de l'e-gouvernement
WP1. MANAGEMENT ET COORDINATION
WP2. COMMUNICATION
WP3 WP4 WP5 WP6

25. Modèle commun de la gouvernance et de e-gouvernement
Objectifs spécifiques :
 Consolidation des Relations entre les gouvernements et leur population
 Renforcement de la confiance de l’usage des TICs pour améliorer la qualité
des services publics
 Exploration de nouvelles méthodes de gouvernance et d’administration
électronique
Résultat à escompter :
 Rapport d’analyse de la situation existante
 Un modèle commun des nouvelles méthodes et techniques de la
gouvernance et de l’e-gouvernement
 Conception et développement d’un guide numérique en trois langues,

26. Plan d'action pour la formation et le renforcement des capacités
Objectifs spécifiques :
Le personnel des différents territoires conscients et formés sur les aspects
techniques nécessaires à la mise en œuvre d'e-gouvernement pour les
administrations locales et les universités.
Citoyens informés et sensibilisés via les ONGs des actions de visibilité et de
communication sur les avantages de mise en œuvre de l'e -gouvernement .
Résultat à escompter :
Un plan d’action de formation et de renforcement de capacité autour des thèmes
: gouvernance, e-gouvernement, open data, big data … et ce dans l’optique
d'accroître les connaissances de groupes cibles spécifiques et pour améliorer la
qualité des services offerts .

27. Mise en place d'initiatives pilotes autour de l'e-gouvernement
Objectif spécifique :
Renforcement de la confiance d’usage des nouvelles technologies comme outils
pour améliorer la qualité des services publics,
Résultat à escompter :
- An Open Government MOOC for OPENWIND

28. Merci pour votre attention
Dr.Ing. Yassine AYDI