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CSR Value Continuum
Another way to think about Shared Value
Value Distribution  Value Creation
Wayne Dunn
Professor of Practice in CSR @ McGill
President & Founder
CSR Training Institute
wayne@csrtraininginstitute.com
CSR Breakfast Seminar
Friday, May 23rd, 2014
Jakarta, Indonesia
Why Me? Who is Wayne?
• Saskatchewan Farm Boy
• Accidental Academic
• 2 seasons diamond drilling (Gold/Uranium)
• 25+ years of practical, global CSR experience
• About 100 projects (programs, policies, strategy, relationships, innovation,
etc.) Many very complex (e.g., industry HIV/AIDS strategy in South Africa
and Papua New Guinea). Some great successes, at least one social license
failure.
• Over 40 countries spanning all continents (urban, rural, indigenous,
traditional, etc.)
• Numerous awards (1st private sector winner of World Bank
Development Innovation Award, Stanford Case Study, etc.)
• Developed McGill | ISID Executive Program on CSR Strategy &
Management
• Professor of PRACTICE in CSR (note – still practicing and
learning!)
CSR: Sometimes a bit confusing?
Graphic borrowed shamelessly from : http://flowingdata.com/2010/04/27/discuss-powerpoint-is-the-enemy/
CSR: THERE ARE NO EXPERTS
Beware the Expert
Objective
CSR and Value – to discuss a framework
and a couple of tools that MIGHT help you
to be more efficient at understanding and
creating value through CSR investments
and activities (and help you to explain the
value to the ‘quant jocks’)
Remember
 There are no CSR Experts
 We are all learning
CSR in the OLDEN DAYS
Policies &
Good Intentions
Solving Social
Problems
CSR in the OLDEN DAYS (cont)
Community Relations Management
Framework
Plan
?Results?
System
CSR Pie, No Matter How you Slice It
CSR: If not Value, then what?
CSR: If Value, then How?
• Shareholder Value
• Stakeholder Value
• Environmental Value
• Community Value
• Distributed Value
• Shared Value
• Retained Value
• Sustainable Value
• Social Value
• Cultural Value
• Organizational Value
• Created Value
• Lost Value
• New Value
• Reputational Value
• Value Continuum
• Value Sustainability
• Value Creation
• Value Proposition
• Value Efficiency
CSR Value Optimization:
Start by Knowing
Analysis of CSR starts with an inventory of
activities and programs and then proceeds to
analyze and categorize according to various
frameworks
A simple inventory of CSR activities provides
insights for maximizing value – often low-
hanging fruit
Having a common and consistent method to
examine and understand activities and
projects helps to optimize value
CSR: What’s In It For Me?
Does CSR make sense
without self-interest?
Key issue is value
alignment:
Value propositions that
align shareholder
interests with those of
other stakeholders
CSR: Tools & Frameworks
Value Continuum
 Value distribution to value creation
Value Alignment
 Value creation
Value Sustainability
 Expense or Capital
Not all of these are applicable in
every project/situation and there
are others that could be
developed. What is important is
to have frameworks that help to
understand both individual CSR
initiatives and corporate/project
wide CSR
CSR Value Continuum©
Helps to understand aggregate of project/corporate CSR activities.
CSR includes a range of activities from Philanthropy through to
synergistic value alignment (and a well-rounded and developed
program would have activities along the continuum)
Continuum of value distribution through to value creation
Shared Value should be created on all CSR projects, not just those
at far right. Level and amount of shared value/value creation
changes but all are about value and shared value
Value
Distribution
Value
Creation
• Grants/Donations/Philanthropy
• Local organizations/governance
• Education & Healthcare
• Skills training
• Employment
• Procurement
• New products, markets, ventures
© CSR Training Institute 2013
http://www.slideshare.net/waynedunn/csr-and-value-creation-shareholders-communities-and-governments
CSR Partnerships
CSR and Partners
 Who/what benefits from success of
this initiative?
 What sort of partners would fit with
this initiative? (if any)
 What value would they receive?
Create? (for project and for company)?
 PNG AIDS/CIDA Inc.
CSR as a Catalyst
• CSR projects can act as a catalyst
to bring key partners to the table
• Why do this?
• Increases available resources (financial,
human, organizational, political)
• Increases sustainability
• Reduces risk
CSR as a Catalyst
• HIV/AIDS in PNG
Value Proposition
• What Value Gets Created – For
Who?
• Who else might benefit?
• Avoid Zero-Sum situations when
possible
Value
Distribution
Value
Creation
Value
Proposition
Alignment
• Grants/Donations/Philanthropy
• Local organizations/governance
• Education & Healthcare
• Skills training
• Employment
• Procurement
• New products, markets, ventures
it’s all shared
value Every CSR investment and
activity should create value for the
company & for one or more
stakeholders.
1 1 3
CSR Value Alignment Framework©
© CSR Training Institute 2013
Value Sustainability
CapEx or OpEx?
• Does the initial investment continue to
provide value beyond the investment
timeframe
• Community Sports Event
• Local Supply Chain Development
© CSR Training Institute2014
Value Sustainability©
Current
Value
Medium
Term Value
Long Term
Value
• Grants/Donations/Philanthropy
• Local organizations/governance
• Education & Healthcare
• Skills training
• Employment
• Procurement
• New products, markets,
ventures
Does a CSR investment
continue to produce value
over time
CSR is a SHARED RESPONSIBILITY
Value for People
Value for Communities
Value for Shareholders
Value for Governments
Value for other Stakeholders
Need to balance interests
CSR is about value creation not Charity
CSR is a SHARED RESPONSIBILITY
Effective value creation through CSR requires shared
responsibility
Depending on project it may include
• Company
• Local Government
• National Government
• Traditional Leaders
• Development Partners
• International Organizations
• NGOs and other stakeholders
Metrics, Monitoring &
Managing
Framework
Plan
?Results?
System
Metrics, Monitoring & Managing
• Can you manage it if you can’t
measure it?
• What metrics would you
measure/monitor?
• Why?
• How?
• How can it fit within your existing
management systems?
CSR: Tools & Frameworks
Value Continuum
 Value distribution to value creation
Value Alignment
 Value creation
Value Sustainability
 Expense or Capital
Not all of these are applicable in
every project/situation and there
are others that could be
developed. What is important is
to have frameworks that help to
understand both individual CSR
initiatives and corporate/project
wide CSR
For Additional Information
Wayne Dunn
President & Founder
CSR Training Institute
Professor of Practice in Corporate Social Responsibility
McGill University | Institute for the Study of International Development
wayne@csrtraininginstitute.com
Desk: +1.250.743.7619
Slideshare (for this and other lectures, reports, etc.)
http://www.slideshare.net/waynedunn

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CSR Value Continuum: Another way to think about Shared Value

  • 1. CSR Value Continuum Another way to think about Shared Value Value Distribution  Value Creation Wayne Dunn Professor of Practice in CSR @ McGill President & Founder CSR Training Institute wayne@csrtraininginstitute.com CSR Breakfast Seminar Friday, May 23rd, 2014 Jakarta, Indonesia
  • 2. Why Me? Who is Wayne? • Saskatchewan Farm Boy • Accidental Academic • 2 seasons diamond drilling (Gold/Uranium) • 25+ years of practical, global CSR experience • About 100 projects (programs, policies, strategy, relationships, innovation, etc.) Many very complex (e.g., industry HIV/AIDS strategy in South Africa and Papua New Guinea). Some great successes, at least one social license failure. • Over 40 countries spanning all continents (urban, rural, indigenous, traditional, etc.) • Numerous awards (1st private sector winner of World Bank Development Innovation Award, Stanford Case Study, etc.) • Developed McGill | ISID Executive Program on CSR Strategy & Management • Professor of PRACTICE in CSR (note – still practicing and learning!)
  • 3. CSR: Sometimes a bit confusing? Graphic borrowed shamelessly from : http://flowingdata.com/2010/04/27/discuss-powerpoint-is-the-enemy/
  • 4. CSR: THERE ARE NO EXPERTS Beware the Expert
  • 5. Objective CSR and Value – to discuss a framework and a couple of tools that MIGHT help you to be more efficient at understanding and creating value through CSR investments and activities (and help you to explain the value to the ‘quant jocks’) Remember  There are no CSR Experts  We are all learning
  • 6. CSR in the OLDEN DAYS Policies & Good Intentions Solving Social Problems
  • 7. CSR in the OLDEN DAYS (cont) Community Relations Management Framework Plan ?Results? System
  • 8. CSR Pie, No Matter How you Slice It
  • 9. CSR: If not Value, then what?
  • 10. CSR: If Value, then How? • Shareholder Value • Stakeholder Value • Environmental Value • Community Value • Distributed Value • Shared Value • Retained Value • Sustainable Value • Social Value • Cultural Value • Organizational Value • Created Value • Lost Value • New Value • Reputational Value • Value Continuum • Value Sustainability • Value Creation • Value Proposition • Value Efficiency
  • 11. CSR Value Optimization: Start by Knowing Analysis of CSR starts with an inventory of activities and programs and then proceeds to analyze and categorize according to various frameworks A simple inventory of CSR activities provides insights for maximizing value – often low- hanging fruit Having a common and consistent method to examine and understand activities and projects helps to optimize value
  • 12. CSR: What’s In It For Me? Does CSR make sense without self-interest? Key issue is value alignment: Value propositions that align shareholder interests with those of other stakeholders
  • 13. CSR: Tools & Frameworks Value Continuum  Value distribution to value creation Value Alignment  Value creation Value Sustainability  Expense or Capital Not all of these are applicable in every project/situation and there are others that could be developed. What is important is to have frameworks that help to understand both individual CSR initiatives and corporate/project wide CSR
  • 14. CSR Value Continuum© Helps to understand aggregate of project/corporate CSR activities. CSR includes a range of activities from Philanthropy through to synergistic value alignment (and a well-rounded and developed program would have activities along the continuum) Continuum of value distribution through to value creation Shared Value should be created on all CSR projects, not just those at far right. Level and amount of shared value/value creation changes but all are about value and shared value Value Distribution Value Creation • Grants/Donations/Philanthropy • Local organizations/governance • Education & Healthcare • Skills training • Employment • Procurement • New products, markets, ventures © CSR Training Institute 2013
  • 17. CSR and Partners  Who/what benefits from success of this initiative?  What sort of partners would fit with this initiative? (if any)  What value would they receive? Create? (for project and for company)?  PNG AIDS/CIDA Inc.
  • 18. CSR as a Catalyst • CSR projects can act as a catalyst to bring key partners to the table • Why do this? • Increases available resources (financial, human, organizational, political) • Increases sustainability • Reduces risk
  • 19. CSR as a Catalyst • HIV/AIDS in PNG
  • 20. Value Proposition • What Value Gets Created – For Who? • Who else might benefit? • Avoid Zero-Sum situations when possible
  • 21. Value Distribution Value Creation Value Proposition Alignment • Grants/Donations/Philanthropy • Local organizations/governance • Education & Healthcare • Skills training • Employment • Procurement • New products, markets, ventures it’s all shared value Every CSR investment and activity should create value for the company & for one or more stakeholders. 1 1 3 CSR Value Alignment Framework© © CSR Training Institute 2013
  • 22. Value Sustainability CapEx or OpEx? • Does the initial investment continue to provide value beyond the investment timeframe • Community Sports Event • Local Supply Chain Development
  • 23. © CSR Training Institute2014 Value Sustainability© Current Value Medium Term Value Long Term Value • Grants/Donations/Philanthropy • Local organizations/governance • Education & Healthcare • Skills training • Employment • Procurement • New products, markets, ventures Does a CSR investment continue to produce value over time
  • 24. CSR is a SHARED RESPONSIBILITY Value for People Value for Communities Value for Shareholders Value for Governments Value for other Stakeholders Need to balance interests CSR is about value creation not Charity
  • 25. CSR is a SHARED RESPONSIBILITY Effective value creation through CSR requires shared responsibility Depending on project it may include • Company • Local Government • National Government • Traditional Leaders • Development Partners • International Organizations • NGOs and other stakeholders
  • 27. Metrics, Monitoring & Managing • Can you manage it if you can’t measure it? • What metrics would you measure/monitor? • Why? • How? • How can it fit within your existing management systems?
  • 28. CSR: Tools & Frameworks Value Continuum  Value distribution to value creation Value Alignment  Value creation Value Sustainability  Expense or Capital Not all of these are applicable in every project/situation and there are others that could be developed. What is important is to have frameworks that help to understand both individual CSR initiatives and corporate/project wide CSR
  • 29. For Additional Information Wayne Dunn President & Founder CSR Training Institute Professor of Practice in Corporate Social Responsibility McGill University | Institute for the Study of International Development wayne@csrtraininginstitute.com Desk: +1.250.743.7619 Slideshare (for this and other lectures, reports, etc.) http://www.slideshare.net/waynedunn