This presentation was done for the South Florida Bar Association. Yvette was teaching smart attorneys about marketing their law firm on line. In the slide Yvette covers-
The top 3 things hindering lawyers differentiating from the competition and being successful online:
• Not Developing a Niche
• Not engaging in Search Engine Optimization (SEO)
• Not Building an Email List and Marketing to It
The presentation will cover topics related to:
•SEO
•Content Marketing
•Niche Marketing
•Identifying User Personas
•Website content and more
presented by: www.wedowebcontent.com
http://www.wedowebcontent.com/blog/presentation-three-mistakes-law-firms-make-with-content-marketing/
3 mistakes attorneys make with their online marketing
1. T 3 Mi k MOST ATop 3 Mistakes MOST Attorneys
Make with Their Online Marketing
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2. About Who is Yvette Valencia:
Author of Stop Paying Per Click – Get Free Leads – Author of Stop Paying Per Click Get Free Leads
download today at www.WeDoWebContent.com
Web content professional since 2008 Web content professional since 2008
Co-Founder & COO of We Do Web Content, a
national digital marketing firm based in Plantation,national digital marketing firm based in Plantation,
Florida. We specialize in writing search engine-
AND human-friendly web content.
Sis-Sigma Green Belt
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3. What we will cover::
The top 3 things hindering you from being successful The top 3 things hindering you from being successful
online:
Not Developing a Nichep g
Not engaging in Search Engine Optimization (SEO)
Not Building an Email List and/or Marketing to Itg / g
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4. Mistake #1:
Not Developing a Niche
“The most important thing in business is a persona.
People want to know immediately what they're
dealing with And when they think about youdealing with. And when they think about you,
you've got to stand out in their minds--like one of
those characters in a novel.”
–Candace Bushnel, Lipstick Jungle
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5. Why Develop a Niche?y p
Carving out a niche does not mean you’ll limit your Carving out a niche does not mean you ll limit your
potential clients. Quite the opposite – you open the
doors to:
more effective marketing – when you position yourself as
the expert, your marketing becomes clear and laser-focused
more referrals – when you know exactly who your audience
is, it opens the minds of your networking partners
eliminating the guess work for themg g
new tradeshows and conferences specific to your niche
(excellent for networking!)
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6. Selecting Your Nicheg
Start by asking yourself these questions: Start by asking yourself these questions:
What cases do I care most deeply about?
Which clients do I most closely Which clients do I most closely
identify/understand/sympathize with?
Who will benefit most from my services?
Which area of law do I already know most about?
If I were in a room of 500 people and could represent
only one of them, who would I choose?
Who are the clients that give me the most positive
f db k i ?feedback on my services?
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7. Validating Your Nicheg
A good niche market satisfies at least three criteria: A good niche market satisfies at least three criteria:
It has sufficient search traffic to indicate demand.
There are proven internet buyers. There are proven internet buyers.
It is reasonably accessible in terms of competition.
You can explore your niche (and possibly find new You can explore your niche (and possibly find new
ones) with Google’s AdWords Tool
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9. Study Your Ideal Customery
Don’t overlook the exercise of segmenting your Don t overlook the exercise of segmenting your
market (When asked what you do, do you answer: “I
represent ‘anyone’ whose been seriously injured in an
accident.” This is just too illusive.)
Understand that there are groups within your
k h f h h ll h d ff blmarket, each of which will have different problems
or desires (different content needs)
S k h d f h h h Speak to the needs of each group through your
website’s content and other marketing
materials/activitiesmaterials/activities
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10. Who Needs Your Services?
Take a page from the auto industry’s book and how Take a page from the auto industry s book and how
it markets its products to the various segments of its
audience. They employ several different ads fory p y
singles (sports cars and off roaders) than they do
for families (SUVs and minivans).
Think about the people who need your services.
Then, narrowly target each of these groups with the
information they are looking for online.
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11. Mistake #2:
Thinking You Can Do Without SEO
Masterfully infusing your keywords into
everything you do online will convey one
cohesive message form a theme and getcohesive message, form a theme and get
you leads!
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12. Your Website
You should have full control and ownership of yourp y
domain (URL) and website. If you don't, buy a new
one!
Your website should contain your target keywords
both on and off-page
I hi b d h i Its architecture must be user- and search engine-
friendly:
loads quickly loads quickly
easy-to-navigate
updated with new content frequentlyp q y
back-end coding (information Google reads)
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15. Keyword Researchy
What is it? The process of using tools like your site’s What is it? The process of using tools like your site s
analytics or Google’s keyword tool to identify the
terms your prospects are using to find your servicesy p p g y
or products.
Why do it? More and more people use searchy p p
engines to find businesses on the web. Search
engines use text to categorize (“index”) web pages.
And, research reveals the terms searchers actually
use.
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16. Where do you get keywords?y g y
Your customers! Conduct interviews, surveys and Your customers! Conduct interviews, surveys and
focus groups
Google Analytics (will not provide referrer Google Analytics (will not provide referrer
information if organic user is logged in)
Internal site search Internal site search
Keyword suggestion tools
Competitors’ sites Competitors sites
Online and traditional print magazines
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17. Keyword Suggestion Toolsy gg
Free: Free:
Google Keyword Tool
Google Webmaster Tools Google Webmaster Tools
Google Insights
Google Trendsg
Google Instant
Fee based (my faves):( y )
SEMRush - Free 1-month trial, then $49/mo
Wordtracker - Free trial, then $69/mo, $ /
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18. Benefits of Using KW Toolsg
Saves you money and time Saves you money and time
Moves you beyond keyword assumptions
Offers you search volume (popularity) and Offers you search volume (popularity) and
competition level of each term
Reveals keyword opportunities you might be missing Reveals keyword opportunities you might be missing
out on (“the riches are in the niches!”)
Allows you to compare phrases Allows you to compare phrases
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19. Evaluate Your Keywordsy
Always test your keywords! Always test your keywords!
Sometimes certain keywords seem like their on the
mark, but upon testing, deliver less than desirablemark, but upon testing, deliver less than desirable
results. Traffic alone isn’t the goal.
Ask yourself: Ask yourself:
Is this keyword relevant to my website? (Offer)
How popular is it? (Traffic/conversion potential)ow popu a s ? ( a c/co ve s o po e a )
Am I being realistic in trying to rank for this keyword?
(Competition)
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20. Now that you have your KWs…y y
Organize them and create a plan: Organize them and create a plan:
Use MS Excel to develop a keyword matrix
Create separate worksheets to group related keywordsp g p y
Keep a record of the keywords you have targeted with
each of your website’s main pages, their popularity and
competitioncompetition
Also, keep a list of the pages (articles, blogs, FAQs) you
have created/will create to support your site’s main pages’
keyword focus with specific “anchor text”
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21. Understanding & Satisfying the
Wh i i k d
U de s a d g & Sa s y g e
Searcher’s Intent
Why are your prospects using certain keywords
and what content should you create?
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22. What is the searcher’s intent?
Based on the keywords you have chosen to target, analyzey y g , y
where they fit into your buying cycle
When you understand the “why” behind the search term,
you can better support the needs of your prospects - what
are their goals when their search is:
Navigational Navigational
I just want to go to your website
Informational
I want to learn and research my options
Transactional
I d t b b ib d l d I am ready to buy, subscribe, download
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23. Test Your Navigational Queriesg
Does your website appear in first position on pagey pp p p g
one when someone searches with your:
Website URL
Your name (business owner)
Your firm’s name
Wh d i f ? What can you do to improve your performance?
Get your firm listed in and REVIEWED on as many
business directories as possible (Google Places, Googlebusiness directories as possible (Google Places, Google
+, Avvo, Facebook, Twitter, Linkedin, Yelp, Merchant
Circle, BBB, etc.)
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24. What kind of content is this
searcher looking for?searcher looking for?
This searcher is vetting law firms and they want to This searcher is vetting law firms and they want to
learn more about your firm! So make sure you:
Have a solid “About Us” pagep g
Delve into your accomplishments and expertise
Inform them of the qualities that set you apart from your
competitors (i.e., Board Certified)
Brag—not really—about the press your services have
garneredgarnered
Have glowing reviews from your current and past customers
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25. Informational = Learn/Research/
This searcher is exploring and looking to learn morep g g
before making a decision. So you should create:
An FAQ page
“How to” articles or videos
Free downloadable reference guides or eBooks
B i ti d h kli t Beginner tips and checklists
Fact sheets
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26. Transactional = Ready to Buyy y
This searcher is ready to buy! So, make sure you This searcher is ready to buy! So, make sure you
clearly convey the value of your services to him or
her by:y
Demonstrating industry insight
Offering breakthrough research
Exhibiting thought leadership
Write content that will engage the influencers and amplifiers
f ld d l lin your field and locale
Write content that will be cited on news sites and shared on
the social networks
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27. Set Goals for Your Content
Increased page views and time on site for Increased page views and time on site for
informational related content
Increased opt-ins (growing your email list) and Increased opt ins (growing your email list) and
referrals from downloadable assets like eBooks,
whitepapers, case studiesp p
Track what’s important and tweak when necessary
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28. C O i i i
Th f i k d
Content Optimization
The art of weaving your keywords
into your web content
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29. Web Content – what is it?
First, let’s define web content because it is
EVERYTHING you find online:
Websites
Landing pages
Images
Press Releases
Articles
Blog posts
Paid Ads
Social Media
Videos
Podcasts
Facebook updates
Tweets
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30. SEO Content is About Balance
You have to write your content in an engaging You have to write your content in an engaging
manner and in the proper voice for your reader
You also have to write for the search engines You also have to write for the search engines
masterfully weaving in keywords so they understand
the relevancy of the contenty
This is not always easy to do, but it is the only way
you will be able to separate your content from the
keyword-stuffed chaff
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31. Stick to These SEO Guidelines
Never keyword stuff Never keyword stuff
Only place keywords into your content when it
makes sense and sounds naturalmakes sense and sounds natural
Section headers are a great way to work in keywords
Always read your content aloud – if it sounds too Always read your content aloud if it sounds too
clunky, rework until it sounds natural
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32. Stick to These Writing Rulesg
Make each page you create about your customer, Make each page you create about your customer,
not you!
Don’t go on and on about how great your services org g y
products are.
Instead, tell them about the benefits of your services or
products.
And, tell them why they should care
Recognize and speak to his or her emotions at that
particular moment in their search.
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33. Mistake #3:
Not Building an Email List
Be sure you know the condition of your flocks, give
careful attention to your herds.
--Proverbs 27:23
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34. Staying Top of Mind is Keyy g p y
Business has always been about networking and Business has always been about networking and
building relationships. An online business can only
thrive if you follow this same principle.y p p
It can take a considerable amount of time to build a It can take a considerable amount of time to build a
decent size herd. The sooner you get started, the
better.
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35. Getting Out Thereg
We work with attorneys all over the country, who work iny y,
various disciplines of the law. Our most successful clients are
those who are involved in their communities.
B l l l b i ! Become a local celebrity!
Donate your time, money or both to a local cause
Sponsor a local athletic or academic teamp
Book speaking engagements and hold seminars to promote
your niche.
Make news and make friends with local journalists (write press
releases and send them to your contacts)
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36. Gaining That Expert Statusg p
Write an eBook or two (or three) about your niche.( ) y
Send your list a weekly, bi-weekly or monthly newsletter (email, print
or both) announcing new articles, upcoming events, important news
and more!and more!
Offer these things for FREE on your website.
Require the visitor to leave their name and email address in
exchange for the free offer.
Do so by including a SIMPLE opt-in form at the top right-hand
corner of your websitecorner of your website.
*Remember to immediately ask folks to confirm their subscription options via a confirmation email. This
is know as a “double opt-in.”
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37. Marketing to Your Listg
Follow up on your leads... doggedly! This is Follow up on your leads... doggedly! This is
CRITICAL aspect of marketing that is sorely
overlooked by many attorneys. You can avoidy y y
making this costly mistake.
Market to your list with value and sell down they
road. Informational/educational marketing is
indeed the new black.
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38. In Summary…y
Stand apart from the crowd with a niche Stand apart from the crowd with a niche
Know your client as well as you know yourself
Always be building your email list that is! Always be building… your email list that is!
Become the expert
D i b i h i i Design a website that is easy to navigate
Use SEO to create to drive traffic to your website
d i land increase sales
Never stop researching, testing and refining
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39. Thank you! Muchas Gracias!y
Yvette Valencia
www WeDoWebContent comwww.WeDoWebContent.com
info@WeDoWebContent.com
Follow me:
@wedowebcontent
@wdwclegal@ d c ega
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