Mozilla has been focusing on expanding its open source approach with an open innovation tools. We have been experimenting with the design process and how to make it more inclusive. For this purpose we run a decentralized design sprint experiment with Stanford University. We focused on co-creating with users and testing the Hive method for enabling decentralized ideation. This inclusive method is particularly interesting for including more users with unmet needs in the design process.
::: Rosana Ardila :::
Rosana Ardila is from Colombia and lives in Berlin. Originally a sociologist, she has worked with open source communities for years. At Mozilla she has worked with global communities and her current focus is on open innovation.
18. Our mission is to ensure the Internet is a global
public resource, open and accessible to all.
An Internet that truly puts people first, where
individuals can shape their own experience
and are empowered, safe and independent.
Mozilla’s Mission
30. The sprint.
5 days - 1 hour a day : Aug 28 to Sep 1
23 groups with 1 facilitator, we gave priority with people with disabilities
Recruitment over social media
Groups arranged based on time zones and self organized meeting times
Instructions were distributed over slack
37. Global
& Decentralised
We had global participation with a strong focus in North America.
59 participants were from the U.S, 12 Canada, 8 India, 6 Australia,
2 Taiwan, 2 Sweden, 2 Germany, and 1 from Argentina, Brazil, France,
Indonesia, Israel, the Netherlands, Nigeria, and the UK.
38. Results Criteria
60+
ideas submitted
5matched our predefined
evaluation criteria
Understands Needs
Demonstrates Empathy
Uniqueness
Addresses a real problem
Real-world applicability
Applicability beyond accessibility needs
41. Lessons
Crowdsourced design can be collaborative
Guiding materials and onboarding experience for facilitators need improvements
Sprint duration is too short: experiment more
More iteration
Membership rotation is still challenging
Including the participants in making decisions about rotation