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Moms and Media 2013
Methodology Overview
• In February 2013, Arbitron and Edison Research conducted a national
telephone survey (landline and cell phone) of 2,021 people aged 12 and older
• The sample yielded 319 Moms
• “Mom” is defined as a woman having a child under 18 living in her household
• This study is from the Infinite Dial series which dates back to 1998
Mom in 2013 is connected, mobile and of course a multi-tasker
Moms are a highly sought after demographic group
in advertising and marketing
She is a decision maker; always planning what’s next on her agenda
Today’s Mom understands the importance and benefits of technology.
In fact, she embraces it.
Mom looks to technology to help her navigate her busy day.
Mom needs technology
Moms are social savvy
They like, they follow and they respond to brands and retailers who are authentic
Advertisers and marketers want to be ‘liked’ by Mom
Moms and Media 2013
Themes that emerged from Moms and Media this year:
• Moms continue to take their Internet on the go
• Social networking remains solid and access via cell is rising
• Tablets are gaining traction
• Smartphones are taking on new responsibilities
• Moms still consume traditional media, but blend it with modern technology
The majority of Moms are over age 35
Age:
18-24
15%
25-34
28%
35-44
33%
45+
24%
More than half of Moms are employed
Employment status:
Full-time
40% Part-time
16%
Temporarily
unemployed
6%
Homemaker
24%
Retired
5%
Student
9%
Moms Are Connected
Almost all Moms are online
90%
Moms with
Internet access
from any
location
2:53
2:43
2:36
2:04
1:47
1:34
2013
2012
2011
2010
2009
2008
Mom gives Internet even more of her precious time
Self-reported hours spent with Internet in the last 24 hours (HH:MM)
Moms maintain lead over others with time spent online
Hours spent online in the past 24 hours (HH:MM)
2:53
2:43
2:36
2:04
1:47
1:34
2:38
2:25
2:22
1:56
1:46
1:32
2013
2012
2011
2010
2009
2008
Moms
Total Respondents
Mom gives more than one third of her day to media
Self-reported time spent with Internet, television, radio and newspapers in the last 24 hours
2013
8 hours
37 minutes
7 hours
3 minutes
2003
Wi-Fi is a necessity for Mom
% of Moms With Wi-Fi Network in Household
60
74 75
2011 2012 2013
Mom uses Wi-Fi to the fullest
“How many total devices are connected to the Internet in your home?”
Base: Moms with Wi-Fi at home
35
25
41
One or Two Three or Four Five or more
On average, Moms have
about five devices connectedpercent
Mom shops online, but not as much as Dad does
% saying they shop online at least sometimes…
50
12 12
59
23
14
at home while at work when not at home or work
Moms Dads
Base: Those who currently access Internet
Dads are much more likely to
shop online while at work
Being Social in the Motherhood
Facebook familiarity holding steady with Moms
93%
of Moms
have heard of
Facebook
9
21
50
62
72 72
2008 2009 2010 2011 2012 2013
More than 7 in 10 Moms have a profile on Facebook
% of Moms who have a profile page on Facebook
Growth has leveled off in
the last year
Mom is becoming a Facebook veteran
“How long have you been a Facebook user?”
Base: Moms with a profile page on Facebook
14
56
23
86
41
28
23
Less than one year Between one and
three years
Between three and
five years
Five years or more
2012 2013 Almost a quarter of Facebook
Moms have now been on the site
for at least five years
percent
70
50
32
Instagram Pinterest Tumblr
New social media are on Mom’s radar
Awareness is high for new
social media sites
% of Moms familiar with each
Pinterest is out ahead faster with Moms
A board on
% of Moms who have…
22% 3%
An account with
17%
An account with
47
46
37
32
18
11
2013
2012
2011
2010
2009
2008
Almost half of social media Moms check
in multiple times on a daily basis
% of Moms using social networking Web sites several times per day
Base: Moms with a profile page on a social networking site
Moms show no sign
of breaking the social
networking habit
Mom checks Facebook constantly
Average number of times checking Facebook in 24 hours
5.1
Moms
4.9
All Facebook
Users
3.5
Dads
Base: Those with a profile page on Facebook
Cell phones continue gaining traction for Facebook access
“Which of the following ways do you ever access Facebook?”
Base: Moms with a profile page on Facebook
93
65
22
86
72
37
Desktop or laptop computer Cell phone Tablet
2012 2013percent
Nearly three-quarters
now use cell phone to
access Facebook
For Mom, cell phone is equal to computer
for accessing Facebook most
“Which one way do you access Facebook most?”
Base: Moms with a profile page on Facebook
46 45
7
Desktop or laptop computer Cell phone Tablet
percent
Smartphones are driving
mobile Facebook access
Mom’s Facebook access is not the same as others
“Which one way do you access Facebook most?”
Base: Those with a profile page on Facebook
46 45
7
51
39
6
Desktop or laptop computer Cell phone Tablet
Moms All Facebook Users
Moms are more likely to access
Facebook through cell phone
percent
Half of Facebook Moms have more than two hundred friends
“Approximately how many Facebook friends do you have?”
Base: Moms with a profile page on Facebook
Fewer than 100
friends
34%
100-199 friends
17%
200-299 friends
18%
300-499 friends
16%
500 or more
friends
15%
303 friends
Mom has more friends this year on Facebook
255 friends
Average number of Facebook friends for Moms
Base: Moms with a profile page on Facebook
2013
2012
Moms have more Facebook friends than Dads
303
Average number
of Facebook
friends for Moms
291
Average number
of Facebook
friends for Dads
Base: Those with a profile page on Facebook
42 39 38
Moms Dads All Social Media Users
Moms are slightly more likely to follow
brands on social networking sites
“Do you follow any companies or brands on any social networking sites
such as Facebook or Twitter?”
Base: Those who use social networking web sites or services
percent
83
11
Facebook All Other Social Media Sites
Mom chooses Facebook most to connect with brands
“Which ONE social networking site or service do you use most to connect with
brands or products?”
Base: Moms who follow brands on social networking web sites or services
Facebook is the
champion for connecting
to brands and companies
percent
Mom is very aware of Twitter…
% of Moms who have heard of Twitter
Yes
94%
No
6%
…But tweeting is still slow to catch on
9%
2011 2012
10%
2013
13%
The percentage of Moms who ever use Twitter
Let’s Make A Deal
About one quarter of Moms use ‘Daily Deals’
% of registered ‘Daily Deals’ users
Registered
'Daily Deals'
users
25% Non-users
75%
Mom is more likely to be a ‘Daily Deals’ user
25
16 14
Moms Dads Total Respondents
% of registered ‘Daily Deals’ users
percent
‘Invitation-Only’ sales sites are a new option for Mom
% of ‘Invitation-Only’ registered members
(Fab, Touch of Modern, Gilt Groupe and The Foundary)
‘Invitation-Only'
members
6%
Non-members
94%
Busy Moms are Mobile
Reach Mom on her cell phone
95%
of Moms own a
cell phone
Moms continue to lead smartphone ownership
% who own a smartphone
64
61
36
15
8
53
44
31
14
10
2013
2012
2011
2010
2009
Moms
Total Respondents
Cell phone is usually close by Mom
“How often is your cell phone with you or nearby, when it is within arm’s length?”
74
89
Cell phone Moms Smartphone Moms
Percent saying “Always”
or “Most of the time”
Smartphones are not just for calling
% who use their smartphone at least once per day for each item
95
89
67
56
54
37
Make or receive calls
Send or receive texts
Browse the Internet
Social networking
Take pictures
Play games
Base: Moms who own a smartphone
Page 1 of 2
Smartphones are not just for calling
% who use their smartphone at least once per day for each item
30
18
17
11
8
3
Listen to online radio
Watch video
Scan a QR code
Base: Moms who own a smartphone
Page 2 of 2
Listen to downloaded
music
Add photos to social
networking sites
Access coupons or
special offers
Mom is more of a smartphone photographer
39%
Smartphone Total
54%
Smartphone Moms
% saying they use their smartphone at least once per day to take pictures
Tablet ownership jumps with Mom in just one year
22%
2012
Base: Moms owning any type of tablet
2013
31%
Moms blend traditional and
modern media habits
Alarm clock
21%
Clock radio
14%
Cell phone
42%
Wake up some
other way
23%
The cell phone is the wake up call for Mom
“Which ONE of the following do you use most often to wake up in the morning?”
Mom listens to the radio at work
43%
of working
Moms listen to
the radio while
at work
Smartphones have settled in for at-work listening
Among Moms who listen to the radio at work, the % who listen on…
56
19
24
a regular radio
a computer over the
Internet
a mobile device such
as a smartphone
In 2013, mobile devices are now
preferred over computer streaming
Two-thirds of Moms share some part of their
television viewing time with Internet usage
Base: Moms with Internet access
Do not use
Internet while
watching TV
34%
Use Internet
while watching
TV
66%
Mom is watching Internet video but Dad is watching more
“Have you viewed video over the Internet…”
67
57
47
77
68
57
Ever In The Last Month In The Last Week
Moms Dads
Base: Those with Internet access
percent
Conclusions
• Internet is a daily staple for Moms; they remain well connected with
devices both at home and on the go
• Most Moms use the Internet while watching TV
• Moms continue to heavily use their smartphones for social
networking and Internet access
• More than other demographic groups, Moms also utilize
smartphones for everyday tasks like waking up, at work listening
and taking pictures
What Moms told us in 2013
Page 1 of 2
• Facebook remains the social media site for Moms to engage
• Although Facebook profile growth is flat, Moms are adding more
‘friends’
• Moms are curious about new, up-and-coming social media sites
like Pinterest, Instagram and Tumblr
• Tablets are a growing trend for Moms; blending in to her mobile
and busy lifestyle
What Moms told us in 2013
Page 2 of 2
Moms and Media 2013
Presented by Melissa DeCesare
Vice President, edison research & mom of two
mdecesare@edisonresearch.com
@MelissaDeCesare
www.edisonresearch.com
Moms Connected, Mobile and Multi-Tasking

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Moms Connected, Mobile and Multi-Tasking

  • 2. Methodology Overview • In February 2013, Arbitron and Edison Research conducted a national telephone survey (landline and cell phone) of 2,021 people aged 12 and older • The sample yielded 319 Moms • “Mom” is defined as a woman having a child under 18 living in her household • This study is from the Infinite Dial series which dates back to 1998
  • 3. Mom in 2013 is connected, mobile and of course a multi-tasker Moms are a highly sought after demographic group in advertising and marketing She is a decision maker; always planning what’s next on her agenda
  • 4. Today’s Mom understands the importance and benefits of technology. In fact, she embraces it. Mom looks to technology to help her navigate her busy day. Mom needs technology
  • 5. Moms are social savvy They like, they follow and they respond to brands and retailers who are authentic Advertisers and marketers want to be ‘liked’ by Mom
  • 6. Moms and Media 2013 Themes that emerged from Moms and Media this year: • Moms continue to take their Internet on the go • Social networking remains solid and access via cell is rising • Tablets are gaining traction • Smartphones are taking on new responsibilities • Moms still consume traditional media, but blend it with modern technology
  • 7. The majority of Moms are over age 35 Age: 18-24 15% 25-34 28% 35-44 33% 45+ 24%
  • 8. More than half of Moms are employed Employment status: Full-time 40% Part-time 16% Temporarily unemployed 6% Homemaker 24% Retired 5% Student 9%
  • 10. Almost all Moms are online 90% Moms with Internet access from any location
  • 11. 2:53 2:43 2:36 2:04 1:47 1:34 2013 2012 2011 2010 2009 2008 Mom gives Internet even more of her precious time Self-reported hours spent with Internet in the last 24 hours (HH:MM)
  • 12. Moms maintain lead over others with time spent online Hours spent online in the past 24 hours (HH:MM) 2:53 2:43 2:36 2:04 1:47 1:34 2:38 2:25 2:22 1:56 1:46 1:32 2013 2012 2011 2010 2009 2008 Moms Total Respondents
  • 13. Mom gives more than one third of her day to media Self-reported time spent with Internet, television, radio and newspapers in the last 24 hours 2013 8 hours 37 minutes 7 hours 3 minutes 2003
  • 14. Wi-Fi is a necessity for Mom % of Moms With Wi-Fi Network in Household 60 74 75 2011 2012 2013
  • 15. Mom uses Wi-Fi to the fullest “How many total devices are connected to the Internet in your home?” Base: Moms with Wi-Fi at home 35 25 41 One or Two Three or Four Five or more On average, Moms have about five devices connectedpercent
  • 16. Mom shops online, but not as much as Dad does % saying they shop online at least sometimes… 50 12 12 59 23 14 at home while at work when not at home or work Moms Dads Base: Those who currently access Internet Dads are much more likely to shop online while at work
  • 17. Being Social in the Motherhood
  • 18. Facebook familiarity holding steady with Moms 93% of Moms have heard of Facebook
  • 19. 9 21 50 62 72 72 2008 2009 2010 2011 2012 2013 More than 7 in 10 Moms have a profile on Facebook % of Moms who have a profile page on Facebook Growth has leveled off in the last year
  • 20. Mom is becoming a Facebook veteran “How long have you been a Facebook user?” Base: Moms with a profile page on Facebook 14 56 23 86 41 28 23 Less than one year Between one and three years Between three and five years Five years or more 2012 2013 Almost a quarter of Facebook Moms have now been on the site for at least five years percent
  • 21. 70 50 32 Instagram Pinterest Tumblr New social media are on Mom’s radar Awareness is high for new social media sites % of Moms familiar with each
  • 22. Pinterest is out ahead faster with Moms A board on % of Moms who have… 22% 3% An account with 17% An account with
  • 23. 47 46 37 32 18 11 2013 2012 2011 2010 2009 2008 Almost half of social media Moms check in multiple times on a daily basis % of Moms using social networking Web sites several times per day Base: Moms with a profile page on a social networking site Moms show no sign of breaking the social networking habit
  • 24. Mom checks Facebook constantly Average number of times checking Facebook in 24 hours 5.1 Moms 4.9 All Facebook Users 3.5 Dads Base: Those with a profile page on Facebook
  • 25. Cell phones continue gaining traction for Facebook access “Which of the following ways do you ever access Facebook?” Base: Moms with a profile page on Facebook 93 65 22 86 72 37 Desktop or laptop computer Cell phone Tablet 2012 2013percent Nearly three-quarters now use cell phone to access Facebook
  • 26. For Mom, cell phone is equal to computer for accessing Facebook most “Which one way do you access Facebook most?” Base: Moms with a profile page on Facebook 46 45 7 Desktop or laptop computer Cell phone Tablet percent Smartphones are driving mobile Facebook access
  • 27. Mom’s Facebook access is not the same as others “Which one way do you access Facebook most?” Base: Those with a profile page on Facebook 46 45 7 51 39 6 Desktop or laptop computer Cell phone Tablet Moms All Facebook Users Moms are more likely to access Facebook through cell phone percent
  • 28. Half of Facebook Moms have more than two hundred friends “Approximately how many Facebook friends do you have?” Base: Moms with a profile page on Facebook Fewer than 100 friends 34% 100-199 friends 17% 200-299 friends 18% 300-499 friends 16% 500 or more friends 15%
  • 29. 303 friends Mom has more friends this year on Facebook 255 friends Average number of Facebook friends for Moms Base: Moms with a profile page on Facebook 2013 2012
  • 30. Moms have more Facebook friends than Dads 303 Average number of Facebook friends for Moms 291 Average number of Facebook friends for Dads Base: Those with a profile page on Facebook
  • 31. 42 39 38 Moms Dads All Social Media Users Moms are slightly more likely to follow brands on social networking sites “Do you follow any companies or brands on any social networking sites such as Facebook or Twitter?” Base: Those who use social networking web sites or services percent
  • 32. 83 11 Facebook All Other Social Media Sites Mom chooses Facebook most to connect with brands “Which ONE social networking site or service do you use most to connect with brands or products?” Base: Moms who follow brands on social networking web sites or services Facebook is the champion for connecting to brands and companies percent
  • 33. Mom is very aware of Twitter… % of Moms who have heard of Twitter Yes 94% No 6%
  • 34. …But tweeting is still slow to catch on 9% 2011 2012 10% 2013 13% The percentage of Moms who ever use Twitter
  • 36. About one quarter of Moms use ‘Daily Deals’ % of registered ‘Daily Deals’ users Registered 'Daily Deals' users 25% Non-users 75%
  • 37. Mom is more likely to be a ‘Daily Deals’ user 25 16 14 Moms Dads Total Respondents % of registered ‘Daily Deals’ users percent
  • 38. ‘Invitation-Only’ sales sites are a new option for Mom % of ‘Invitation-Only’ registered members (Fab, Touch of Modern, Gilt Groupe and The Foundary) ‘Invitation-Only' members 6% Non-members 94%
  • 39. Busy Moms are Mobile
  • 40. Reach Mom on her cell phone 95% of Moms own a cell phone
  • 41. Moms continue to lead smartphone ownership % who own a smartphone 64 61 36 15 8 53 44 31 14 10 2013 2012 2011 2010 2009 Moms Total Respondents
  • 42. Cell phone is usually close by Mom “How often is your cell phone with you or nearby, when it is within arm’s length?” 74 89 Cell phone Moms Smartphone Moms Percent saying “Always” or “Most of the time”
  • 43. Smartphones are not just for calling % who use their smartphone at least once per day for each item 95 89 67 56 54 37 Make or receive calls Send or receive texts Browse the Internet Social networking Take pictures Play games Base: Moms who own a smartphone Page 1 of 2
  • 44. Smartphones are not just for calling % who use their smartphone at least once per day for each item 30 18 17 11 8 3 Listen to online radio Watch video Scan a QR code Base: Moms who own a smartphone Page 2 of 2 Listen to downloaded music Add photos to social networking sites Access coupons or special offers
  • 45. Mom is more of a smartphone photographer 39% Smartphone Total 54% Smartphone Moms % saying they use their smartphone at least once per day to take pictures
  • 46. Tablet ownership jumps with Mom in just one year 22% 2012 Base: Moms owning any type of tablet 2013 31%
  • 47. Moms blend traditional and modern media habits
  • 48. Alarm clock 21% Clock radio 14% Cell phone 42% Wake up some other way 23% The cell phone is the wake up call for Mom “Which ONE of the following do you use most often to wake up in the morning?”
  • 49. Mom listens to the radio at work 43% of working Moms listen to the radio while at work
  • 50. Smartphones have settled in for at-work listening Among Moms who listen to the radio at work, the % who listen on… 56 19 24 a regular radio a computer over the Internet a mobile device such as a smartphone In 2013, mobile devices are now preferred over computer streaming
  • 51. Two-thirds of Moms share some part of their television viewing time with Internet usage Base: Moms with Internet access Do not use Internet while watching TV 34% Use Internet while watching TV 66%
  • 52. Mom is watching Internet video but Dad is watching more “Have you viewed video over the Internet…” 67 57 47 77 68 57 Ever In The Last Month In The Last Week Moms Dads Base: Those with Internet access percent
  • 54. • Internet is a daily staple for Moms; they remain well connected with devices both at home and on the go • Most Moms use the Internet while watching TV • Moms continue to heavily use their smartphones for social networking and Internet access • More than other demographic groups, Moms also utilize smartphones for everyday tasks like waking up, at work listening and taking pictures What Moms told us in 2013 Page 1 of 2
  • 55. • Facebook remains the social media site for Moms to engage • Although Facebook profile growth is flat, Moms are adding more ‘friends’ • Moms are curious about new, up-and-coming social media sites like Pinterest, Instagram and Tumblr • Tablets are a growing trend for Moms; blending in to her mobile and busy lifestyle What Moms told us in 2013 Page 2 of 2
  • 56. Moms and Media 2013 Presented by Melissa DeCesare Vice President, edison research & mom of two mdecesare@edisonresearch.com @MelissaDeCesare www.edisonresearch.com