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The Podcast Consumer Revealed 2009
The Arbitron/Edison Internet and Multimedia Study

Tom Webster - Vice President, Strategy and Marketing
Edison Research
Twitter: webby2001
Hashtag: #poddata
The Arbitron/Edison Research
Internet and Multimedia Study - 2009

• 1,858 Telephone Interviews were conducted in January 2009


• National Random Sample


• Persons 12+


• 17th Arbitron/Edison Internet and Multimedia Study


• 4th annual Podcast study
Podcast Consumption
             Metrics
Awareness of “Podcasting” Grows
% Who Have Ever Heard of Podcasting


            2008                                                   2009


                        Yes
                        37%                                               Yes
                                                                          43%
                                                              No
    No                                                       57%
   63%




                                      Base: Total Population 12+
Podcasting, Defined

• Podcasting is the concept of downloading various types of longer-form online
    audio/video programs, in the form of digital files you can listen to at any
    time you choose.
• Podcasting does NOT refer to the downloading of individual MP3s or songs.
• Podcasting does refer to the download of program-oriented online audio/
    video (such as a talk show or a hosted music program), usually as an
    automatic download that can be listened to at the user’s convenience.
Audio Podcast Listening Jumps Significantly
% Who Have Listened to a Podcast as Defined




     2009                                                              22%

     2008                                                        18%

     2007                                     13%

     2006                              11%

            0%                   10%                             20%         30%
                                    Base: Total Population 12+
Video Podcast Viewing Also Continues to Grow
% Who Have Watched a Podcast as Defined




     2009                                                      18%

     2008                                              16%

     2007                            11%

     2006                         10%

            0%                 10%                             20%   30%
                                  Base: Total Population 12+
One in Four Americans Have Watched Or Listened
to Downloadable Media
% Who Have Ever Listened/Watched an Audio/Video Podcast as Defined




                                                             Yes
                                                             25%

                                 No
                                75%


                                     Base: Total Population 12+
Recent Downloadable Media Consumption Shows
  Audio Still More Widely Consumed than Video
  % Who Have Listened/Watched an Audio/Video Podcast in the Past Month




Monthly Audio Podcast Usage                                               11%


Monthly Video Podcast Usage                                         9%


                          0%                   5%                   10%         15%


                                       Base: Total Population 12+
“Convenience” Top Reason to
  Watch or Listen to Podcasts
   “What is the ONE main reason you watch/listen to Podcasts?”



     Watch/Listen WHENEVER I want                                                    35%
Access Content Unavailable Elsewhere                            15%
Access Content WHEREVER (Portable)                         13%
           More Control over Content                       13%
                 Fewer Commercials               9%
             Access Shorter Content     3%
                                   0%           10%                    20%     30%     40%

                                         Base: Have Ever Listened to/Watched
                                               an Audio/Video Podcast
The Podcast Consumer
Demographics of the Podcast Consumer

              Age                                                   Sex

            55 +   12 to 17
            12%     13%
 45 to 54                                                  Women
  15%                     18 to 24                          41%
                           22%
                                                                          Men
                                                                          59%
   35 to 44
    19%            25 to 34
                    19%

                              Base: Have Ever Listened to/Watched
                                    an Audio/Video Podcast
Podcast Consumers are Well-Educated

                                     A/V Podcast Consumers                 Others

40%
                                                                                             36%


30%
                                                                 26%
                                                                           23%
      21%
20%
                                            15%                                       15%               16%
            12%                                    13%                                                        12%
10%                      7%
                                4%

0%
      Adv. Degree   Some Graduate Credits Four-Year College   1-3 Years of College   High School/Less    Refused




                                              Base: Total Population 18+
Podcast Consumers More Likely to Live in
  Higher Income Households
  Annual Reported Household Income

                                     A/V Podcast Consumers                         Others

40%
                                                                                                              36%

                                                                                                        31%
30%

                                                                             20%
20%    17%                                   17%                                                16%
                                                    14%            13%
                       11%                                                             11%
10%          8%                7%


0%      Over 100K   Between 75K and 100K   Between 50K and 75K   Between 25K and 50K        Under 25K    Refused



                                                Base: Total Population 18+
Podcast Consumers are Active Social Networkers
   % Who Currently Have A Profile Page On...
                                                      A/V Podcast Consumers
                                                      Others



                                                                34%
       MySpace
                                                18%
                                                                  35%
      Facebook
                                          13%
                                      11%
        LinkedIn
                         3%
                                                18%
Other Social Site
                           5%
                    0%            10%           20%   30%                40%
Podcast Audience More Involved with Twitter
% Saying ‘Yes’



  50%
                  43%
  40%

  30%
                                     21%
  20%

  10%
                                                                   5%
                                                                                      1%
   0%
          A/V Podcast Consumers     Others                A/V Podcast Consumers       Others
               Have you ever heard of Twitter?               Have you used Twitter in Past Month?


                                         Base: Total Population
Podcast Consumers Also Content Creators
“Do you contribute to blogs on a regular basis?

A/V Podcast Consumers                                                    Others




    Yes                                                            Yes
    15%                       No                                                   No
                                                                   5%
                             85%                                                  95%




                                       Base: Familiar with Blogs
Media Consumption
Most Downloadable Media Consumed at the Desktop
“Where do you most often listen to/watch Podcasts (as defined)?”



 Audio Podcast Users                                Video Podcast Users

               Computer                                           Computer
                 68%                                                77%




       Portable Device                                     Portable Device
            32%                                                 23%
Podcast Audience Likely to Own Multiple Computers
“How many working computers do you have in your home?”




                                            One
                                            32%


                             Three+                          Two
                              33%                            35%



                                 Base: Have Ever Listened to/Watched
                                an Audio/Video Podcast, own computer
                                               at home
Most Podcast Consumers Own a
Portable Media Player
% Indicating ownership of listed device




                    Apple iPod                                                          51%



 Non-Apple Branded MP3 Player                                                     34%



          Portable Video Player                                        26%


                              0%                                            30%               60%


                                     Base: Have Ever Listened to/Watched
                                     an Audio/Video Podcast, own portable
                                                  MP3 player
One in Three Podcast Consumers have used a
Portable MP3 Player to Watch Video
“Do you ever use your MP3 player to watch portable video?”




                                                                  Yes
                                                                  34%
                                  No
                                 66%




                                    Base: Have Ever Listened to/Watched
                                          an Audio/Video Podcast
Podcast Consumers are Comfortable Watching
  Television Through Non-Traditional Means
   % Who Have Ever Watched TV Programming by...




 Purchasing/Renting Entire Series on DVD                                                        52%
                 Streaming Over Internet                                                        51%
Video On Demand from Cable/Sat Provider                                                       46%
              Downloading From Internet                                           29%
         Watching Clips on Mobile Phone                        16%
            Watching clips over Slingbox     4%
                                       0%                        20%                    40%           60%

                                            Base: Have Ever Listened to/Watched
                                                  an Audio/Video Podcast
Podcast Consumers Spend Considerably More
Time on the Internet Each Week
Hours Spent Online per week (Hours:Minutes)




       20
                              17:24
       15

                                                                   10:24
       10


        5


        0
                       A/V Podcast Consumers                       Others
                                      Base: Access Internet from
                                             any Location
Podcast Audience Also More Likely to Listen to
Internet-based Audio
Have listened to Internet Radio (either radio stations streaming on the Internet OR Internet-only audio)...


                                         A/V Podcast Consumers            Others

      90%
                      80%



      60%
                                                       52%

                                   38%
                                                                                      32%
      30%
                                                                    19%
                                                                                                 11%

       0%
                            Ever                      In the last month               In the last week


                                                  Base: Access Internet
Downloadable Audio Consumers Spend More
Time Listening to Internet Audio
“How Much Time Have You Spent Listening To All Sources of Internet Audio/Week?” (Hours:Minutes)




 Audio Podcast Listeners
                                                                                       7:47

                   Others                                                       5:17


                            0                                              5                  10

                                Base: Listened to Internet Radio in Last Week
Mobile Phones
Most Podcast Consumers Own Mobile Phones
% Who Own Mobile Phone




                                      Yes
                                      88%




                                      No
                                     12%

                         Base: Have Ever Listened to/Watched
                               an Audio/Video Podcast
Mobile Phones are an Essential Part of
Podcast Consumers’ Lives
% Who indicate that their mobile phone is their ‘primary’ phone




                                   Yes
                                   52%
                                                                   No
                                                                  48%



                                     Base: Have Ever Listened to/Watched
                                      an Audio/Video Podcast and Own a
                                                Mobile Phone
Texting is Mainstream Behavior for Podcast Audience
% Who regularly use mobile phones to send/receive SMS/Text messages




                                    Yes
                                    68%



                                                          No
                                                         32%


                                  Base: Have Ever Listened to/Watched
                                   an Audio/Video Podcast and Own a
                                             Mobile Phone
Mobile Phones Increasingly Used by Podcast
Consumers as Media Players
“Have You Ever Used a Mobile Phone To...”
                                                                   A/V Podcast Consumers
                                                                   Others


                                                                                     44%
        Play Games
                                                                  28%


                                                                    31%
    Listen to Music
                                                      20%


                                                      20%
       Watch Video
                                  8%

                      0%                                    25%                            50%

                                       Base: Own a Mobile Phone
Smartphone Ownership High Amongst
    Podcast Consumers
    % Indicating ownership of listed device




Wireless Email Device (e.g., BlackBerry)                                                19%


                           Smartphone                                                   19%


      Other Touch-Screen Smartphone                                               9%


                                 iPhone                               7%

                                       0%                                         10%   20%



                                            Base: Have Ever Listened to/Watched
                                                  an Audio/Video Podcast
Commerce and
   Advertising
Podcast Consumers Far More Likely to have
  Paid for Digital Content
  % Who Have Ever Purchased MP3s or other Digital Audio from an Online Download Service


75%

60%
                                                                     52%

45%

30%
                             18%
15%

0%
                           Others                 A/V Podcast Consumers


                                        Base: Total Population 12+
Podcast Audience is Resistant to
Unwelcome Advertising
% Indicating They Employ Software/Services to Block Specified Content on Primary Home Computer

                                 A/V Podcast Consumers                Others

    90%        88%
                                   85%
                                                             80%
                      73%
                                           70%                                   68%
                                                                        64%
    60%                                                                                  55%




    30%



      0%
              SPAM/Junk Mail    Pop-up advertising         Spyware/Adware      Banner Advertising


                                    Base: Access Internet from home
Hosts of Podcasts Seen as ‘Trustworthy’
  “How much do you agree or disagree, on a scale of 1-5, with the following statement:
  ‘You generally trust the hosts of the podcasts you watch/listen to’”




Strongly Agree                                                                     Strongly Disagree
             5                    4                                 3          2         1



         21%                   28%                              32%         10% 9%




                                      Base: Have Ever Listened to/Watched
                                            an Audio/Video Podcast
Nearly Half of Podcast Consumers View
   Podcast Content as ‘Generally Accurate’
  “How much do you agree or disagree, on a scale of 1-5, with the following statement:
  ‘You generally believe the accuracy of podcast information/content’”




Strongly Agree                                                                     Strongly Disagree
          5                    4                                 3             2         1



       16%                 30%                               34%            12% 8%




                                      Base: Have Ever Listened to/Watched
                                            an Audio/Video Podcast
Podcasts Inspire Emotional Connection
   “How much do you agree or disagree, on a scale of 1-5, with the following statement:
   ‘You feel an emotional connection to the [listed media] you regularly watch/listen to’”



                 Strongly Agree                                                          Strongly Disagree


    Podcasts        13%         11%                27%                            22%         26%


                     5         4              3                           2                     1


Internet Radio     9%      8%          21%                   17%                        44%




                                         Base: Have Ever Listened to/Watched an
                                         Audio/Video Podcast, Use Listed Media
Podcasts Exhibit ‘Receptivity’ Effects
   “How much do you agree or disagree, on a scale of 1-5, with the following statement:
   ‘You are generally interested in the sponsorship messages/products/services advertised on [listed media]’”




                   Strongly Agree                                                              Strongly Disagree


    Podcasts       6%       10%          18%                      27%                           39%



                   5    4            3                     2                                             1


Internet Radio 4% 4%          13%                 25%                                    54%




                                            Base: Have Ever Listened to/Watched an
                                            Audio/Video Podcast, Use Listed Media
Three Things
1. Create more “snack-sized” alternatives in addition to
longer-form content. Podcasters should emphasize
portability, context-dependent listening and habit.
2. The podcast aggregation space is insufficiently
developed to encourage wider adoption.
3. Podcasters who are serious about monetization
have to get serious about placement, advertising
content and selling product. Don’t assume there is a
‘halo’ effect.
Thank You.
twebster@edisonresearch.com
      TWITTER: WEBBY2001

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The Podcast Consumer Revealed 2009

  • 1. The Podcast Consumer Revealed 2009 The Arbitron/Edison Internet and Multimedia Study Tom Webster - Vice President, Strategy and Marketing Edison Research
  • 3. The Arbitron/Edison Research Internet and Multimedia Study - 2009 • 1,858 Telephone Interviews were conducted in January 2009 • National Random Sample • Persons 12+ • 17th Arbitron/Edison Internet and Multimedia Study • 4th annual Podcast study
  • 4.
  • 5.
  • 7. Awareness of “Podcasting” Grows % Who Have Ever Heard of Podcasting 2008 2009 Yes 37% Yes 43% No No 57% 63% Base: Total Population 12+
  • 8. Podcasting, Defined • Podcasting is the concept of downloading various types of longer-form online audio/video programs, in the form of digital files you can listen to at any time you choose. • Podcasting does NOT refer to the downloading of individual MP3s or songs. • Podcasting does refer to the download of program-oriented online audio/ video (such as a talk show or a hosted music program), usually as an automatic download that can be listened to at the user’s convenience.
  • 9. Audio Podcast Listening Jumps Significantly % Who Have Listened to a Podcast as Defined 2009 22% 2008 18% 2007 13% 2006 11% 0% 10% 20% 30% Base: Total Population 12+
  • 10. Video Podcast Viewing Also Continues to Grow % Who Have Watched a Podcast as Defined 2009 18% 2008 16% 2007 11% 2006 10% 0% 10% 20% 30% Base: Total Population 12+
  • 11.
  • 12. One in Four Americans Have Watched Or Listened to Downloadable Media % Who Have Ever Listened/Watched an Audio/Video Podcast as Defined Yes 25% No 75% Base: Total Population 12+
  • 13. Recent Downloadable Media Consumption Shows Audio Still More Widely Consumed than Video % Who Have Listened/Watched an Audio/Video Podcast in the Past Month Monthly Audio Podcast Usage 11% Monthly Video Podcast Usage 9% 0% 5% 10% 15% Base: Total Population 12+
  • 14. “Convenience” Top Reason to Watch or Listen to Podcasts “What is the ONE main reason you watch/listen to Podcasts?” Watch/Listen WHENEVER I want 35% Access Content Unavailable Elsewhere 15% Access Content WHEREVER (Portable) 13% More Control over Content 13% Fewer Commercials 9% Access Shorter Content 3% 0% 10% 20% 30% 40% Base: Have Ever Listened to/Watched an Audio/Video Podcast
  • 16. Demographics of the Podcast Consumer Age Sex 55 + 12 to 17 12% 13% 45 to 54 Women 15% 18 to 24 41% 22% Men 59% 35 to 44 19% 25 to 34 19% Base: Have Ever Listened to/Watched an Audio/Video Podcast
  • 17. Podcast Consumers are Well-Educated A/V Podcast Consumers Others 40% 36% 30% 26% 23% 21% 20% 15% 15% 16% 12% 13% 12% 10% 7% 4% 0% Adv. Degree Some Graduate Credits Four-Year College 1-3 Years of College High School/Less Refused Base: Total Population 18+
  • 18. Podcast Consumers More Likely to Live in Higher Income Households Annual Reported Household Income A/V Podcast Consumers Others 40% 36% 31% 30% 20% 20% 17% 17% 16% 14% 13% 11% 11% 10% 8% 7% 0% Over 100K Between 75K and 100K Between 50K and 75K Between 25K and 50K Under 25K Refused Base: Total Population 18+
  • 19. Podcast Consumers are Active Social Networkers % Who Currently Have A Profile Page On... A/V Podcast Consumers Others 34% MySpace 18% 35% Facebook 13% 11% LinkedIn 3% 18% Other Social Site 5% 0% 10% 20% 30% 40%
  • 20. Podcast Audience More Involved with Twitter % Saying ‘Yes’ 50% 43% 40% 30% 21% 20% 10% 5% 1% 0% A/V Podcast Consumers Others A/V Podcast Consumers Others Have you ever heard of Twitter? Have you used Twitter in Past Month? Base: Total Population
  • 21. Podcast Consumers Also Content Creators “Do you contribute to blogs on a regular basis? A/V Podcast Consumers Others Yes Yes 15% No No 5% 85% 95% Base: Familiar with Blogs
  • 23. Most Downloadable Media Consumed at the Desktop “Where do you most often listen to/watch Podcasts (as defined)?” Audio Podcast Users Video Podcast Users Computer Computer 68% 77% Portable Device Portable Device 32% 23%
  • 24. Podcast Audience Likely to Own Multiple Computers “How many working computers do you have in your home?” One 32% Three+ Two 33% 35% Base: Have Ever Listened to/Watched an Audio/Video Podcast, own computer at home
  • 25. Most Podcast Consumers Own a Portable Media Player % Indicating ownership of listed device Apple iPod 51% Non-Apple Branded MP3 Player 34% Portable Video Player 26% 0% 30% 60% Base: Have Ever Listened to/Watched an Audio/Video Podcast, own portable MP3 player
  • 26. One in Three Podcast Consumers have used a Portable MP3 Player to Watch Video “Do you ever use your MP3 player to watch portable video?” Yes 34% No 66% Base: Have Ever Listened to/Watched an Audio/Video Podcast
  • 27. Podcast Consumers are Comfortable Watching Television Through Non-Traditional Means % Who Have Ever Watched TV Programming by... Purchasing/Renting Entire Series on DVD 52% Streaming Over Internet 51% Video On Demand from Cable/Sat Provider 46% Downloading From Internet 29% Watching Clips on Mobile Phone 16% Watching clips over Slingbox 4% 0% 20% 40% 60% Base: Have Ever Listened to/Watched an Audio/Video Podcast
  • 28. Podcast Consumers Spend Considerably More Time on the Internet Each Week Hours Spent Online per week (Hours:Minutes) 20 17:24 15 10:24 10 5 0 A/V Podcast Consumers Others Base: Access Internet from any Location
  • 29. Podcast Audience Also More Likely to Listen to Internet-based Audio Have listened to Internet Radio (either radio stations streaming on the Internet OR Internet-only audio)... A/V Podcast Consumers Others 90% 80% 60% 52% 38% 32% 30% 19% 11% 0% Ever In the last month In the last week Base: Access Internet
  • 30. Downloadable Audio Consumers Spend More Time Listening to Internet Audio “How Much Time Have You Spent Listening To All Sources of Internet Audio/Week?” (Hours:Minutes) Audio Podcast Listeners 7:47 Others 5:17 0 5 10 Base: Listened to Internet Radio in Last Week
  • 32. Most Podcast Consumers Own Mobile Phones % Who Own Mobile Phone Yes 88% No 12% Base: Have Ever Listened to/Watched an Audio/Video Podcast
  • 33. Mobile Phones are an Essential Part of Podcast Consumers’ Lives % Who indicate that their mobile phone is their ‘primary’ phone Yes 52% No 48% Base: Have Ever Listened to/Watched an Audio/Video Podcast and Own a Mobile Phone
  • 34. Texting is Mainstream Behavior for Podcast Audience % Who regularly use mobile phones to send/receive SMS/Text messages Yes 68% No 32% Base: Have Ever Listened to/Watched an Audio/Video Podcast and Own a Mobile Phone
  • 35. Mobile Phones Increasingly Used by Podcast Consumers as Media Players “Have You Ever Used a Mobile Phone To...” A/V Podcast Consumers Others 44% Play Games 28% 31% Listen to Music 20% 20% Watch Video 8% 0% 25% 50% Base: Own a Mobile Phone
  • 36. Smartphone Ownership High Amongst Podcast Consumers % Indicating ownership of listed device Wireless Email Device (e.g., BlackBerry) 19% Smartphone 19% Other Touch-Screen Smartphone 9% iPhone 7% 0% 10% 20% Base: Have Ever Listened to/Watched an Audio/Video Podcast
  • 37. Commerce and Advertising
  • 38. Podcast Consumers Far More Likely to have Paid for Digital Content % Who Have Ever Purchased MP3s or other Digital Audio from an Online Download Service 75% 60% 52% 45% 30% 18% 15% 0% Others A/V Podcast Consumers Base: Total Population 12+
  • 39. Podcast Audience is Resistant to Unwelcome Advertising % Indicating They Employ Software/Services to Block Specified Content on Primary Home Computer A/V Podcast Consumers Others 90% 88% 85% 80% 73% 70% 68% 64% 60% 55% 30% 0% SPAM/Junk Mail Pop-up advertising Spyware/Adware Banner Advertising Base: Access Internet from home
  • 40. Hosts of Podcasts Seen as ‘Trustworthy’ “How much do you agree or disagree, on a scale of 1-5, with the following statement: ‘You generally trust the hosts of the podcasts you watch/listen to’” Strongly Agree Strongly Disagree 5 4 3 2 1 21% 28% 32% 10% 9% Base: Have Ever Listened to/Watched an Audio/Video Podcast
  • 41. Nearly Half of Podcast Consumers View Podcast Content as ‘Generally Accurate’ “How much do you agree or disagree, on a scale of 1-5, with the following statement: ‘You generally believe the accuracy of podcast information/content’” Strongly Agree Strongly Disagree 5 4 3 2 1 16% 30% 34% 12% 8% Base: Have Ever Listened to/Watched an Audio/Video Podcast
  • 42. Podcasts Inspire Emotional Connection “How much do you agree or disagree, on a scale of 1-5, with the following statement: ‘You feel an emotional connection to the [listed media] you regularly watch/listen to’” Strongly Agree Strongly Disagree Podcasts 13% 11% 27% 22% 26% 5 4 3 2 1 Internet Radio 9% 8% 21% 17% 44% Base: Have Ever Listened to/Watched an Audio/Video Podcast, Use Listed Media
  • 43. Podcasts Exhibit ‘Receptivity’ Effects “How much do you agree or disagree, on a scale of 1-5, with the following statement: ‘You are generally interested in the sponsorship messages/products/services advertised on [listed media]’” Strongly Agree Strongly Disagree Podcasts 6% 10% 18% 27% 39% 5 4 3 2 1 Internet Radio 4% 4% 13% 25% 54% Base: Have Ever Listened to/Watched an Audio/Video Podcast, Use Listed Media
  • 45. 1. Create more “snack-sized” alternatives in addition to longer-form content. Podcasters should emphasize portability, context-dependent listening and habit.
  • 46. 2. The podcast aggregation space is insufficiently developed to encourage wider adoption.
  • 47. 3. Podcasters who are serious about monetization have to get serious about placement, advertising content and selling product. Don’t assume there is a ‘halo’ effect.
  • 48.