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                                                              Facial Aesthetics Sleep Disorders Treating Acne Prime People Industry News
 Nov/Dec 2011 Volume 1 Issue 6




                                                                                                                             Nov/Dec 2011
❙




                                                                                                                                     ❙
                                                                                                                             Volume 1 Issue 6
❙




                                                              INTERNATIONAL JOURNAL OF AESTHETIC AND ANTI-AGEING MEDICINE

                                                                                                                           VOLUME
                                                                                                                       RESTORATION
INTERNATIONAL JOURNAL OF AESTHETIC AND ANTI-AGEING MEDICINE




                                                                                                                              coNseNsus
                                                                                                                        recommeNDatIoNs

                                                                                                                                         PRP
                                                                                                                                aN objectIVe
                                                                                                                                 eValuatIoN

                                                                                                                        HyALURONIC
                                                                                                                              ACID
                                                                                                                                  safety aND
                                                                                                                                    effIcacy




                                                               Novel approaches to
                                                              stress Merger
                                                              Batch PDF
                                                              reduction
      prime-journal.com
ANALYSIS | medical tourism             |


            rising standards in
               medical tourism:
                     threat or
                  opportunity?
                                 Medical tourism often incites polarised views — defensive attitudes
                       among established professionals whose services are being eschewed versus
                        enthusiastic endorsement from users who have found a less expensive way
                        of accessing cosmetic surgery. Will these two ends of the industry ever meet
                                                              in the middle? Ashley Yeo investigates




                                                    M
                                                                          edIcAL tourISM —          aesthetic Plastic surgeons (BaaPs) are
                                                                          travelling away from      sceptical about such businesses,
                                                                          local         medical     which they see as offering a cheap but
                                                                          specialists, usually      risky option for patients seeking such
                                                                          to      a      foreign    elective procedures. they highlight
                                                                          destination, to take      the dangers of individuals using
                                                    advantage of surgical procedures not            untrained or unspecialised surgeons,
                                                    readily accessible at home — is growing         against    the     sound      advice    of
                                                    in importance. It is not a new concept by       professionals. (a recent high-profile
                       Ashley yeo,                  any means, but it has taken on a growing        episode, in February 2011, involved a
                       Principal Analyst, Informa   significance in the last 5 years as patients’   British woman who died after travelling
                       Business Information
                                                    knowledge of global healthcare systems          overseas for buttock enhancement.)
                       email ashley.yeo@            and of services available beyond their             in some cases, the established industry
                       informa.com
                                                    national borders has improved.                  feels that warnings are necessary, as in
                                                       this affects cosmetic surgery too. But       the case of the controversial PiP (Poly
                                                    whereas surgeon and/or procedure                implant Prosthesis) breast implants (now
                                                    quality, or even availability, is generally     off the market), which were being sold
                                                    the driver for medical tourism — as well        under a different name in some of the
                                                    as cost in certain cases — for aesthetic        most popular cosmetic surgery tourism
                                                    surgery, cost is the main consideration.        destinations around europe, and
                                                    in addition, some patients are lured            regularly visited by patients seeking
                                                    by access to surgery denied them                low-cost procedures.
                                                    by their domestic health service on
                                                    health grounds.                                 Safety: the key issue
                                                       in the past, medical tourism has             indeed, for prospective patients, the draw
                                                    suffered negative connotations, and still       of lower-priced surgery can be powerful,
                                                    does in some circles. it has more often         hence the inexorable rise in the popularity
                                                    than not been associated with poor              of cosmetic surgery tourism. Furthermore,
                                                    quality of care, lack of follow-up and          the latter is becoming more accepted as
                                                    potential costs to the national health          an option as local practitioners
                                                    provider in the patient’s country of origin.    increasingly recognise the value and,
                                                       industry associations such as the            crucially, safety, of cosmetic surgery
                                                    london-based British association of             procedures accessed abroad.


12   November/December 2011 | prime-journal.com
| medical tourism | ANALYSIS




   dr Geraldine mcKeever, a
specialist trained in general
surgery, is among this group.
after 22 years as an NHs GP,
during 16 of which she also
specialised in acupuncture,
she left in 2004 to set up a
business in cosmetic medicine,
in Kent, uK. Her clinic, step Back
cosmetic medicine, run jointly with
dr chris davies, prides itself on
high cosmetic surgery standards and
aftercare across a wide range of procedures.
   speaking to PRIME, dr mcKeever
said that for certain surgical cosmetic
procedures she is unable to undertake
(e.g. sun-damaged skin), she recommends
local plastic surgeons that she has done
business with. However, patients often
return to her from a consultation with
the local surgeons saying they cannot            dr mcKeever plans to visit the facility                the trend for
afford their prices.                           used by secret surgery, the emc instytut
   cheaper surgery is offered in parts
                                                                                                   potential uK patients to
                                               medyczny unit, in Wroclaw, Poland, to
of europe, and dr mcKeever has been            inspect the standards of surgery in                 look to surgeons overseas
approached by surgeons in Poland               theatre and postoperative care. she has             may disappoint local
and the czech republic, which offered          an open mind but told PRIME that she                practitioners, but it is a
to work with her if she referred patients      remains to be convinced about the ability
to them. on a visit to inspect the             to access high quality surgery at prices            function of a free market.
former’s business, however, she found          5–6 times lower than that in the uK. the
that standards were not as high as had         company’s growing list of patient                     the trend for potential uK patients to
been claimed.                                  testimonials bears witness to a satisfied           look to surgeons overseas may
                                               customer base, however.                             disappoint local practitioners, but it is a
Better press                                     the company complies with us                      function of a free market. 'i wish the uK
the other end of the spectrum — and part       anaesthesiology standards to distinguish            market was a bit broader, and was able
of the reason why cosmetic surgery             healthy and unwell patients, and asks               to decrease its hefty prices,' says dr
tourism is seemingly getting a better          practitioners, such as dr mcKeever,                 mcKeever. While that remains the case,
press of late — are the businesses that        to do a preoperative check involving                her advice is that prospective patients
guarantee standards of care. the               respiratory, cardiovascular and kidney              looking overseas check that they are
1-year-old secret surgery is an example.       function. if, after the patient returns home,       dealing with an ethical company. the
the business is run by angela chouaib,         there are complications, the company                BaaPs’ advice is to spend time choosing
who was a plastic surgery patient herself      has sought to set up arrangements                   the surgeon. While this is accepted
and decided to set up her own company          whereby dr mcKeever and others can                  practice in the us, the average patient
when she saw gaps in the market for            offer postoperative care for minor                  invests little time in this process, says
enhanced levels of care for patients.          complications on a private basis.                   BaaPs president Fazel Fateh.


                                                                                prime-journal.com | November/December 2011                 13
ANALYSIS | medical tourism                    |

     But cosmetic surgery traffic is                    Patient care
increasingly moving outside the uK.                     'Patients need large amounts
dr mcKeever says that nowadays                          of support and mentoring.
approximately half of her consultations                 You need to feel able
result in patients eventually going                     to talk through your
abroad for surgery. 'only 4–5 years ago, i              concerns — including moral
would have never seen a patient go                      concerns,' says ms chouaib.
abroad,' she says.                                      this can happen both
   she endorses the BaaPs’ exhortations                 during the consultation and
for patients to check that their chosen                 at the hospital in Wroclaw.
surgeon has received advanced training,                 the unit offers a full
but also observes that overseas surgeons                range of plastic and
can do most procedures that uK-based                    cosmetic          surgeries,
surgeons offer. she recommends that                     including hair transplants,
patients remain in the eu, and stresses                 as well as services such
that they should check what is available                as obesity surgery.
in terms of before and after care.                         the focus is customer
   ms chouaib’s secret surgery company                  service and price. 'a lot of
has recognised the need for and value of                people cannot afford uK
such an approach. Her business operates                 prices. a 3-night hospital
a service for females that essentially                  stay for a tummy tuck in
comprises a consultation in Harley street,              Poland costs £2800
london, and the surgery done in Poland,                 with secret surgery,
with a fully female team including a                    against £8500 at comparable
female anaesthetist.                                    uK prices,' says ms chouaib.
   every patient is different, and catering                demand is apparent from the               reconstructive plastic surgery is
for individuals’ preferences is vital. they             180 000 hits that her website received       accepted under islam, but cosmetic
must be offered all options and be able to              in the November 2010–January 2011            surgery is frowned on, so it is
feel relaxed and confident about what is                post-launch period.                          something of a delicate matter. these
going on, including asking questions.                      With a view to tailoring the package to   clients can choose secret surgery’s
Giving over control, or at least joint                  the customer, secret surgery also            tunisian destination. the company is
decision-making, is part of the reason                  addresses niche markets, such as the         unique in the uK for offering the service
why       practices      today     become               'Pink Pound' market, for gay consumers;      to muslims.
commercially successful.                                the 'Yummy mummy' market, for
   For certain surgeries, overseas travel               mothers with children who cannot             Educating the market
packages can be several thousand                        depart in term time but who can build,       'What we are doing is educating people,
pounds cheaper than equivalent                          say, a tummy tuck and a breast lift into a   giving them all the information and
procedures offered in the uK. that has                  14-night family holiday in Poland            making sure they’ve made the right
been the experience of ms chouaib, who                  during the summer months for                 choice. We give them confidence,' she
offers     solutions      for                                          £6000 (against a £10 500–     says. 'We’ve shaken up attitudes. our
patients who do not                                                    12 000 equivalent price       customers are not being ‘sold to’. it’s the
                                            every patient is
feel accommodated by                                                   in the uK); and the           little things that make the difference — this
local practitioners.              different, and catering for          early retirees market — the   is not just a financial transaction.'
   the          established      individuals’ preferences is           50–60-year-olds who may          such businesses are successfully
operators      see     such vital. they must be offered all have higher levels of                    exploiting a niche that is growing all the
businesses        as        a                                          disposable income.            time. eventually, market forces will
competitive threat, which
                                 options and be able to feel              there may, of course, be   inevitably result in some equalisation
potentially remove part         relaxed and confident about cultural issues as well as               of prices, but for the present, cosmetic
of their client base. But        what is going on, including           personal       preferences.   surgery tourism businesses that offer
others see it as an                                                    While these are taken         high-quality surgery overseas and
                                    asking questions.
opportunity. For instance,                                             seriously, the extent to      aftercare in their home country,
secret surgery began in                                                which they are not met to     with packages tailored to the patient’s
November 2010 when ms chouaib                           the client’s satisfaction has fuelled the    needs, are both innovating and
crystallised what was initially a hobby                 growing trend of niche operators             disrupting the market.
into a business. Her website-based                      offering medical tourism cosmetic
company seeks to facilitate surgery                     surgery packages.
overseas by making all the arrangements,                   ms chouaib’s business also caters for
interacting with surgeons and helping                   muslim customers, who may have special
with the predictable language barriers for              cultural or religious reasons for wanting
prospective cosmetic surgery patients.                  to keep their surgery low profile.


14    November/December 2011 | prime-journal.com

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Prime Mag Dec 2011

  • 1. ❚ ❚ ❚ Sample Facial Aesthetics Sleep Disorders Treating Acne Prime People Industry News Nov/Dec 2011 Volume 1 Issue 6 Nov/Dec 2011 ❙ ❙ Volume 1 Issue 6 ❙ INTERNATIONAL JOURNAL OF AESTHETIC AND ANTI-AGEING MEDICINE VOLUME RESTORATION INTERNATIONAL JOURNAL OF AESTHETIC AND ANTI-AGEING MEDICINE coNseNsus recommeNDatIoNs PRP aN objectIVe eValuatIoN HyALURONIC ACID safety aND effIcacy Novel approaches to stress Merger Batch PDF reduction prime-journal.com
  • 2. ANALYSIS | medical tourism | rising standards in medical tourism: threat or opportunity? Medical tourism often incites polarised views — defensive attitudes among established professionals whose services are being eschewed versus enthusiastic endorsement from users who have found a less expensive way of accessing cosmetic surgery. Will these two ends of the industry ever meet in the middle? Ashley Yeo investigates M edIcAL tourISM — aesthetic Plastic surgeons (BaaPs) are travelling away from sceptical about such businesses, local medical which they see as offering a cheap but specialists, usually risky option for patients seeking such to a foreign elective procedures. they highlight destination, to take the dangers of individuals using advantage of surgical procedures not untrained or unspecialised surgeons, readily accessible at home — is growing against the sound advice of in importance. It is not a new concept by professionals. (a recent high-profile Ashley yeo, any means, but it has taken on a growing episode, in February 2011, involved a Principal Analyst, Informa significance in the last 5 years as patients’ British woman who died after travelling Business Information knowledge of global healthcare systems overseas for buttock enhancement.) email ashley.yeo@ and of services available beyond their in some cases, the established industry informa.com national borders has improved. feels that warnings are necessary, as in this affects cosmetic surgery too. But the case of the controversial PiP (Poly whereas surgeon and/or procedure implant Prosthesis) breast implants (now quality, or even availability, is generally off the market), which were being sold the driver for medical tourism — as well under a different name in some of the as cost in certain cases — for aesthetic most popular cosmetic surgery tourism surgery, cost is the main consideration. destinations around europe, and in addition, some patients are lured regularly visited by patients seeking by access to surgery denied them low-cost procedures. by their domestic health service on health grounds. Safety: the key issue in the past, medical tourism has indeed, for prospective patients, the draw suffered negative connotations, and still of lower-priced surgery can be powerful, does in some circles. it has more often hence the inexorable rise in the popularity than not been associated with poor of cosmetic surgery tourism. Furthermore, quality of care, lack of follow-up and the latter is becoming more accepted as potential costs to the national health an option as local practitioners provider in the patient’s country of origin. increasingly recognise the value and, industry associations such as the crucially, safety, of cosmetic surgery london-based British association of procedures accessed abroad. 12 November/December 2011 | prime-journal.com
  • 3. | medical tourism | ANALYSIS dr Geraldine mcKeever, a specialist trained in general surgery, is among this group. after 22 years as an NHs GP, during 16 of which she also specialised in acupuncture, she left in 2004 to set up a business in cosmetic medicine, in Kent, uK. Her clinic, step Back cosmetic medicine, run jointly with dr chris davies, prides itself on high cosmetic surgery standards and aftercare across a wide range of procedures. speaking to PRIME, dr mcKeever said that for certain surgical cosmetic procedures she is unable to undertake (e.g. sun-damaged skin), she recommends local plastic surgeons that she has done business with. However, patients often return to her from a consultation with the local surgeons saying they cannot dr mcKeever plans to visit the facility the trend for afford their prices. used by secret surgery, the emc instytut cheaper surgery is offered in parts potential uK patients to medyczny unit, in Wroclaw, Poland, to of europe, and dr mcKeever has been inspect the standards of surgery in look to surgeons overseas approached by surgeons in Poland theatre and postoperative care. she has may disappoint local and the czech republic, which offered an open mind but told PRIME that she practitioners, but it is a to work with her if she referred patients remains to be convinced about the ability to them. on a visit to inspect the to access high quality surgery at prices function of a free market. former’s business, however, she found 5–6 times lower than that in the uK. the that standards were not as high as had company’s growing list of patient the trend for potential uK patients to been claimed. testimonials bears witness to a satisfied look to surgeons overseas may customer base, however. disappoint local practitioners, but it is a Better press the company complies with us function of a free market. 'i wish the uK the other end of the spectrum — and part anaesthesiology standards to distinguish market was a bit broader, and was able of the reason why cosmetic surgery healthy and unwell patients, and asks to decrease its hefty prices,' says dr tourism is seemingly getting a better practitioners, such as dr mcKeever, mcKeever. While that remains the case, press of late — are the businesses that to do a preoperative check involving her advice is that prospective patients guarantee standards of care. the respiratory, cardiovascular and kidney looking overseas check that they are 1-year-old secret surgery is an example. function. if, after the patient returns home, dealing with an ethical company. the the business is run by angela chouaib, there are complications, the company BaaPs’ advice is to spend time choosing who was a plastic surgery patient herself has sought to set up arrangements the surgeon. While this is accepted and decided to set up her own company whereby dr mcKeever and others can practice in the us, the average patient when she saw gaps in the market for offer postoperative care for minor invests little time in this process, says enhanced levels of care for patients. complications on a private basis. BaaPs president Fazel Fateh. prime-journal.com | November/December 2011 13
  • 4. ANALYSIS | medical tourism | But cosmetic surgery traffic is Patient care increasingly moving outside the uK. 'Patients need large amounts dr mcKeever says that nowadays of support and mentoring. approximately half of her consultations You need to feel able result in patients eventually going to talk through your abroad for surgery. 'only 4–5 years ago, i concerns — including moral would have never seen a patient go concerns,' says ms chouaib. abroad,' she says. this can happen both she endorses the BaaPs’ exhortations during the consultation and for patients to check that their chosen at the hospital in Wroclaw. surgeon has received advanced training, the unit offers a full but also observes that overseas surgeons range of plastic and can do most procedures that uK-based cosmetic surgeries, surgeons offer. she recommends that including hair transplants, patients remain in the eu, and stresses as well as services such that they should check what is available as obesity surgery. in terms of before and after care. the focus is customer ms chouaib’s secret surgery company service and price. 'a lot of has recognised the need for and value of people cannot afford uK such an approach. Her business operates prices. a 3-night hospital a service for females that essentially stay for a tummy tuck in comprises a consultation in Harley street, Poland costs £2800 london, and the surgery done in Poland, with secret surgery, with a fully female team including a against £8500 at comparable female anaesthetist. uK prices,' says ms chouaib. every patient is different, and catering demand is apparent from the reconstructive plastic surgery is for individuals’ preferences is vital. they 180 000 hits that her website received accepted under islam, but cosmetic must be offered all options and be able to in the November 2010–January 2011 surgery is frowned on, so it is feel relaxed and confident about what is post-launch period. something of a delicate matter. these going on, including asking questions. With a view to tailoring the package to clients can choose secret surgery’s Giving over control, or at least joint the customer, secret surgery also tunisian destination. the company is decision-making, is part of the reason addresses niche markets, such as the unique in the uK for offering the service why practices today become 'Pink Pound' market, for gay consumers; to muslims. commercially successful. the 'Yummy mummy' market, for For certain surgeries, overseas travel mothers with children who cannot Educating the market packages can be several thousand depart in term time but who can build, 'What we are doing is educating people, pounds cheaper than equivalent say, a tummy tuck and a breast lift into a giving them all the information and procedures offered in the uK. that has 14-night family holiday in Poland making sure they’ve made the right been the experience of ms chouaib, who during the summer months for choice. We give them confidence,' she offers solutions for £6000 (against a £10 500– says. 'We’ve shaken up attitudes. our patients who do not 12 000 equivalent price customers are not being ‘sold to’. it’s the every patient is feel accommodated by in the uK); and the little things that make the difference — this local practitioners. different, and catering for early retirees market — the is not just a financial transaction.' the established individuals’ preferences is 50–60-year-olds who may such businesses are successfully operators see such vital. they must be offered all have higher levels of exploiting a niche that is growing all the businesses as a disposable income. time. eventually, market forces will competitive threat, which options and be able to feel there may, of course, be inevitably result in some equalisation potentially remove part relaxed and confident about cultural issues as well as of prices, but for the present, cosmetic of their client base. But what is going on, including personal preferences. surgery tourism businesses that offer others see it as an While these are taken high-quality surgery overseas and asking questions. opportunity. For instance, seriously, the extent to aftercare in their home country, secret surgery began in which they are not met to with packages tailored to the patient’s November 2010 when ms chouaib the client’s satisfaction has fuelled the needs, are both innovating and crystallised what was initially a hobby growing trend of niche operators disrupting the market. into a business. Her website-based offering medical tourism cosmetic company seeks to facilitate surgery surgery packages. overseas by making all the arrangements, ms chouaib’s business also caters for interacting with surgeons and helping muslim customers, who may have special with the predictable language barriers for cultural or religious reasons for wanting prospective cosmetic surgery patients. to keep their surgery low profile. 14 November/December 2011 | prime-journal.com