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ways
to improve
internal
communication
Practical tips to:
Increase employee engagement
Improve company competitiveness
Build stronger teams
weekdone.com
Lack of communication between staff and management
Lack of recognition and praise
Lack of training and/or educational opportunities
Lack of flexibility in work schedules
Lack of authority given to employees
Don't know/no answer
Total
41%
28%
11%
8%
6%
6%
100%
Which one mistake do companies make
the most in managing their employees?
Don’t understand
Understand
23% will work for success
91% will work for success
Effect of employees understanding their
overall role in business:
#1 Encourage sharing, input and dialogue
Good internal communication flows in two ways.
Teach people to give feedback on information they get.
Create and reward open dialogue.
47% 19% 4.5x 20%
higher total returns to
shareholders
higher market
premium
times more likely to
have highly engaged
employees
more likely to have
less employee
turnover
Effects of highly effective communication practices
#2 Have managers lead by example
If you want your employees to communicate, make sure the leaders do it first.
Tell your managers to share, comment, give feedback and answer.
$37 billiontotal cost of employee misunderstandings
x 1,000,000,000,000
$62 millionaverage cost per company
x 1,000,000
Each year, in 100,000 employee companies surveyed:
#3 Get employee buy-in
Show and provide value to employees.
Excite them about the cause of sharing information.
Time spent on poor communications and barriers:
Waiting for information
Inefficient coordination
Unwanted communications
Customer complaints
Barriers to collaboration
Time for productive work
$5,320
$5,328
$5,328
$5,008
$5,003
$33,426
$26, 041
cumulative cost per worker
per year due to productivity
losses resulting from
communications barriers.
#4 Make objectives and goals public
Publish company, team and personal goals online and make them visible.
Research OKR - Objectives and Key Results - a successful process used by Google.
Use Weekdone to
improve your team's performance
weekdone.com
Get real-time status updates
Set and monitor goals
Share accomplishments and more
% of average workweek
Improved communication and collaboration through social technologies could raise the productivity of
interaction workers by 20 to 25 percent.
"management had not effectively communicated business strategies to
employees in a way in which they could "live it in their daily jobs"."
E-mail
Gathering information
Communicating
Role-specific tasks
Total
28
19
14
39
100
48%of companies:
#5 Use online tools instead of meetings
Meetings are often the biggest waste of time.
Reduce that time by using online team update and reporting tools.
Effective at building shared employee experiences
♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂
4 in 10 - Office workers 2 in 10 - Remote workers
#6 Establish regular processes
Gone are the times of big information blasts. People want granular real-time updates.
Make communication a weekly process with defined rules.
ROI on improved organizational communications, % of
companies and expected return
0-10% 11-25% 26-40% 41-100%
ROI in 20% companies ROI in 30% companies ROI in 20% companies ROI in 30% companies
#7 Train people in the language of sharing
Writing well is a learned skill. Explain what it entails.
Most people have to be trained to write for others, not themselves.
Companies with highly effective communications are:
2x 2x 7x
likely to use
technology for internal
communication
likely to have
documented
communication
strategies
likely to use
leading-edge
communication tools
#8 Use mobile tools
Most people get their information nowadays on the go. Provide tools for internal work-related sharing
on phones and tablets. Search app stores for Weekdone app.
Learn more at weekdone.com
Weekdone is a simple tool for leaders and managers to know and
understand their teams better. It's a weekly employee progress
report for managers and internal communication platform for
teams. Use Weekdone to always know what your co-workers' think
and do.
Weekdone.com - be a better manager
#9 Survey your employees
To get answers and know current state, run regular employee surveys.
Try out http://leadmarter.co to assess how your team feels and thinks.
#10 Listen
Listening is often more important than publishing information.
Encourage input from all ranks.
Use Weekdone to
improve your team's performance
weekdone.com
Get real-time status updates
Set and monitor goals
Share accomplishments and more
RELATED CONTENT
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PERFORMANCE
HOW TO SET SMART
GOALS
9 UNIQUE TRAITS OF
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10 Ways to Improve Internal Communication

  • 1. ways to improve internal communication Practical tips to: Increase employee engagement Improve company competitiveness Build stronger teams weekdone.com
  • 2. Lack of communication between staff and management Lack of recognition and praise Lack of training and/or educational opportunities Lack of flexibility in work schedules Lack of authority given to employees Don't know/no answer Total 41% 28% 11% 8% 6% 6% 100% Which one mistake do companies make the most in managing their employees?
  • 3. Don’t understand Understand 23% will work for success 91% will work for success Effect of employees understanding their overall role in business: #1 Encourage sharing, input and dialogue Good internal communication flows in two ways. Teach people to give feedback on information they get. Create and reward open dialogue.
  • 4. 47% 19% 4.5x 20% higher total returns to shareholders higher market premium times more likely to have highly engaged employees more likely to have less employee turnover Effects of highly effective communication practices #2 Have managers lead by example If you want your employees to communicate, make sure the leaders do it first. Tell your managers to share, comment, give feedback and answer.
  • 5. $37 billiontotal cost of employee misunderstandings x 1,000,000,000,000 $62 millionaverage cost per company x 1,000,000 Each year, in 100,000 employee companies surveyed: #3 Get employee buy-in Show and provide value to employees. Excite them about the cause of sharing information.
  • 6. Time spent on poor communications and barriers: Waiting for information Inefficient coordination Unwanted communications Customer complaints Barriers to collaboration Time for productive work $5,320 $5,328 $5,328 $5,008 $5,003 $33,426 $26, 041 cumulative cost per worker per year due to productivity losses resulting from communications barriers. #4 Make objectives and goals public Publish company, team and personal goals online and make them visible. Research OKR - Objectives and Key Results - a successful process used by Google.
  • 7. Use Weekdone to improve your team's performance weekdone.com Get real-time status updates Set and monitor goals Share accomplishments and more
  • 8. % of average workweek Improved communication and collaboration through social technologies could raise the productivity of interaction workers by 20 to 25 percent. "management had not effectively communicated business strategies to employees in a way in which they could "live it in their daily jobs"." E-mail Gathering information Communicating Role-specific tasks Total 28 19 14 39 100 48%of companies: #5 Use online tools instead of meetings Meetings are often the biggest waste of time. Reduce that time by using online team update and reporting tools.
  • 9. Effective at building shared employee experiences ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ 4 in 10 - Office workers 2 in 10 - Remote workers #6 Establish regular processes Gone are the times of big information blasts. People want granular real-time updates. Make communication a weekly process with defined rules.
  • 10. ROI on improved organizational communications, % of companies and expected return 0-10% 11-25% 26-40% 41-100% ROI in 20% companies ROI in 30% companies ROI in 20% companies ROI in 30% companies #7 Train people in the language of sharing Writing well is a learned skill. Explain what it entails. Most people have to be trained to write for others, not themselves.
  • 11. Companies with highly effective communications are: 2x 2x 7x likely to use technology for internal communication likely to have documented communication strategies likely to use leading-edge communication tools #8 Use mobile tools Most people get their information nowadays on the go. Provide tools for internal work-related sharing on phones and tablets. Search app stores for Weekdone app.
  • 12. Learn more at weekdone.com Weekdone is a simple tool for leaders and managers to know and understand their teams better. It's a weekly employee progress report for managers and internal communication platform for teams. Use Weekdone to always know what your co-workers' think and do. Weekdone.com - be a better manager #9 Survey your employees To get answers and know current state, run regular employee surveys. Try out http://leadmarter.co to assess how your team feels and thinks. #10 Listen Listening is often more important than publishing information. Encourage input from all ranks.
  • 13. Use Weekdone to improve your team's performance weekdone.com Get real-time status updates Set and monitor goals Share accomplishments and more
  • 14. RELATED CONTENT HOW TO BOOST TEAM PERFORMANCE HOW TO SET SMART GOALS 9 UNIQUE TRAITS OF HIGH-PERFORMANCE TEAMS HOW TO SET S M A R T GOALS to Motivate People at Le ader'sGui de Work