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The Tech Effect:
Discover the Simple Solution that 1000s
of Organizations Are Using to Grow
Membership In Today’s World
A Webinar presented by Wild Apricot
The Tech Effect
Run Ragged
Run Ragged
Chasing down
members for
renewals
Run Ragged
Stacks of
paperwork :(
Chasing down
members for
renewals
Run Ragged
Excel nightmare!
Stacks of
paperwork :(
Chasing down
members for
renewals
Run Ragged
Excel nightmare!
Stacks of
paperwork :(
Chasing down
members for
renewals
A dozen
other
systems!!
Run Ragged
Excel nightmare!
Stacks of
paperwork :(
Chasing down
members for
renewals
A dozen
other
systems!!
Events….ughh
Run Ragged
Excel nightmare!
Stacks of
paperwork :(
Chasing down
members for
renewals
A dozen
other
systems!!
Events….ughh Gotta go to the
bank...again.
Run Ragged
Excel nightmare!
Stacks of
paperwork :(
Chasing down
members for
renewals
A dozen
other
systems!!
Events….ughh Gotta go to the
bank...again.
All on your own.
The Lifesaver Hack
Jim Carney
President, Rhode Island Academy of Physician Assistants
“25% growth in the first
month.”
Niki Passmore
Executive Director, Chisholm Trail 100 Club
“I spend less time and
get better results.”
Janet Barclay
Founder & Director, Golden Horseshoe Virtual Assistants Group
“I have more time to devote
to member issues and/or my
own business.”
What You Will Learn Today
● The Tech Effect — why it’s harder to grow
● The Lifesaver Hack to save time and unlock growth
● What you can do today
A free event tool at the end
Say “Hi!”
Terry Ibele
Donald Cowper
50,000 membership managers use Wild Apricot
everyday
10 years old!
#1 Membership Management Software Provider
A Story for All Membership Organizations
Associations Clubs Nonprofits
…. And everything in between
Ray
Designed by Asierromero -
Growth Slump
The Heart of the Association: Personal Relationships
Excel nightmare!
Stacks of
paperwork :(
Chasing down
members for
renewals
A dozen
other
systems!!
Events….ughh Gotta go to the
bank...again.
All on your own.
Calling All Members
Monthly Meet & Greets
Quarterly Conferences
15% Membership Growth Target
The Right Diagnosis
The Tech Effect
The Tech Effect
1. Brain Changes
2. Everything Everywhere
3. Personalization
4. Payments
The Tech Effect 1 — Brain Changes
Designed by Maestro99 - Freepik.com
“It would be
one thing if the
ill effects went
away as soon
as we turned
off our
computers and
mobiles. But
they don’t.”
— Nicholas Carr
Author, The Shallows: What the Internet Is Doing to Our Brains
Smartphone
ownership for
people over the
age of 65 grew
58% last year.
Pew Research
Source: BCG from Pew Research Center Data January 2014 The Web at
25 in the U.S. / July 2015 Technology Device Ownership: 2015
Designed by Asierromero -
Freepik.com
The Tech Effect 2 — Everything Everywhere
The Mobile Tipping Point
2014 — Adults began to
spend more time
accessing digital media
from their mobile devices
than from desktops or
laptops.
Kleiner Perkins Caufield & Byers report "Internet Trends 2015"
http://www.kpcb.com/blog/2015-internet-trends
How Does Your Website Look On A Mobile Device?
The Tech Effect 3 — Personalization
73% of consumers prefer to
buy products from companies
that personalize their
experience.
Accenture
https://www.accenture.com/us-en/insight-earn-customer-trust-personalization-research
Hi, Donald
People opened
personalized emails 29%
more than non-
personalized emails.
Plus, they clicked on a
link in a personalized
email 41% more.
Experian Marketing Service
http://www.experian.com/marketing-services/email-market-study-
2013.html
Impersonal Email Blasts
Subject: REGISTRATION OPEN for SMA Quarterly Conference on Oct 11!
Body:
Our best conference yet on everything to do with Sports Massage Therapy is on October 11. Registration
is open!
Join us for a full day of education, training, the latest technology & techniques, and networking. This is the
biggest industry event in the State! Here’s a snippet of what’s in store:
● Two keynotes: Ashley Spires and David Booth
Choose from a dozen sessions, including our popular panel of sports therapists and physicians
Breakout session presenters include Helaine Becker, Anne Carter, Shane Peacock, and Stinson
A networking event afterwards
Go to tsma.com/events to download the registration form. Then, mail the form and make out the
check to: Ray, TSMA.
See you on the 11th!
-Ray and the Board
The Tech Effect 4 — Payments
Designed by Rocketpixel - Freepik.com
In the last 12 years, online
sales have shot up 500%.
Statistica
http://www.statista.com/statistics/271449/annual-b2c-e-commerce-sales-in-the-united-states/
In 2014, over half of all
online purchases were
made from a mobile
device.
Monitise
http://www.monitise.com/what-we-think/2014/06/25/important-mobile-engagement-2014/
The Tech Effect
1. Brain Changes
2. Everything Everywhere
3. Personalization
4. Payments
1. Provide Payments and Registration Online
The 5 Key Changes
1. Provide Payments and Registration Online
2. Automate Renewals
The 5 Key Changes
1. Provide Payments and Registration Online
2. Automate Renewals
3. Use Data to Personalize at Scale
The 5 Key Changes
1. Provide Payments and Registration Online
2. Automate Renewals
3. Use Data to Personalize at Scale
4. Constantly Send Reminders
The 5 Key Changes
1. Provide Payments and Registration Online
2. Automate Renewals
3. Use Data to Personalize at Scale
4. Constantly Send Reminders
5. Deliver an Up-To-Date, Mobile Website
The 5 Key Changes
The Lifesaver Hack
1. Provide Payments and Registration Online
2. Automate Renewals
3. Use Data to Personalize at Scale
4. Constantly Send Reminders
5. Deliver an Up-To-Date, Mobile Website
Membership Management Software
Membership
Management
Software
Q: Have You Heard of Membership Management Software?
Membership
Management
Software
Ray’s Actual Results: 25% Growth in Members
Designed by Asierromero -
“This is by FAR the earliest we have ever sold out a ski trip...
Our President and Board are also tremendously impressed.”
— Gary Rubens, Past President, Web Administrator
“We decided to go with Wild Apricot and it’s been nothing but a pleasure. We
thought we had 140-160 [members] and now we’re up to 220 and it has really
helped us increase our membership."
— Marvin Hancock, Treasurer
“When I first started, our membership database was located on my laptop and
nowhere else, and everything was being done manually. We became clients of
Wild Apricot in 2012...It has freed-up so much of my time.”
— Chris Elkanick, Membership Coordinator/Administrative Director
#1 Membership Management Software Provider
Try it Free for 30 Days
The Ultimate Event Planning Checklist
Any Questions?
THE END

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The Tech Effect: Discover the Simple Solution that 1000s of Organization Are Using to Grow Membership In Today’s World

  • 1. The Tech Effect: Discover the Simple Solution that 1000s of Organizations Are Using to Grow Membership In Today’s World A Webinar presented by Wild Apricot
  • 5. Run Ragged Stacks of paperwork :( Chasing down members for renewals
  • 6. Run Ragged Excel nightmare! Stacks of paperwork :( Chasing down members for renewals
  • 7. Run Ragged Excel nightmare! Stacks of paperwork :( Chasing down members for renewals A dozen other systems!!
  • 8. Run Ragged Excel nightmare! Stacks of paperwork :( Chasing down members for renewals A dozen other systems!! Events….ughh
  • 9. Run Ragged Excel nightmare! Stacks of paperwork :( Chasing down members for renewals A dozen other systems!! Events….ughh Gotta go to the bank...again.
  • 10. Run Ragged Excel nightmare! Stacks of paperwork :( Chasing down members for renewals A dozen other systems!! Events….ughh Gotta go to the bank...again. All on your own.
  • 12. Jim Carney President, Rhode Island Academy of Physician Assistants “25% growth in the first month.”
  • 13. Niki Passmore Executive Director, Chisholm Trail 100 Club “I spend less time and get better results.” Janet Barclay Founder & Director, Golden Horseshoe Virtual Assistants Group “I have more time to devote to member issues and/or my own business.”
  • 14. What You Will Learn Today ● The Tech Effect — why it’s harder to grow ● The Lifesaver Hack to save time and unlock growth ● What you can do today
  • 15. A free event tool at the end
  • 19. 50,000 membership managers use Wild Apricot everyday 10 years old!
  • 20. #1 Membership Management Software Provider
  • 21. A Story for All Membership Organizations Associations Clubs Nonprofits …. And everything in between
  • 23.
  • 25. The Heart of the Association: Personal Relationships
  • 26. Excel nightmare! Stacks of paperwork :( Chasing down members for renewals A dozen other systems!! Events….ughh Gotta go to the bank...again. All on your own.
  • 28. Monthly Meet & Greets
  • 31.
  • 32.
  • 35. The Tech Effect 1. Brain Changes 2. Everything Everywhere 3. Personalization 4. Payments
  • 36. The Tech Effect 1 — Brain Changes Designed by Maestro99 - Freepik.com
  • 37.
  • 38.
  • 39. “It would be one thing if the ill effects went away as soon as we turned off our computers and mobiles. But they don’t.” — Nicholas Carr Author, The Shallows: What the Internet Is Doing to Our Brains
  • 40. Smartphone ownership for people over the age of 65 grew 58% last year. Pew Research Source: BCG from Pew Research Center Data January 2014 The Web at 25 in the U.S. / July 2015 Technology Device Ownership: 2015 Designed by Asierromero - Freepik.com
  • 41.
  • 42. The Tech Effect 2 — Everything Everywhere
  • 43. The Mobile Tipping Point 2014 — Adults began to spend more time accessing digital media from their mobile devices than from desktops or laptops. Kleiner Perkins Caufield & Byers report "Internet Trends 2015" http://www.kpcb.com/blog/2015-internet-trends
  • 44. How Does Your Website Look On A Mobile Device?
  • 45.
  • 46.
  • 47. The Tech Effect 3 — Personalization
  • 48. 73% of consumers prefer to buy products from companies that personalize their experience. Accenture https://www.accenture.com/us-en/insight-earn-customer-trust-personalization-research
  • 49. Hi, Donald People opened personalized emails 29% more than non- personalized emails. Plus, they clicked on a link in a personalized email 41% more. Experian Marketing Service http://www.experian.com/marketing-services/email-market-study- 2013.html
  • 51. Subject: REGISTRATION OPEN for SMA Quarterly Conference on Oct 11! Body: Our best conference yet on everything to do with Sports Massage Therapy is on October 11. Registration is open! Join us for a full day of education, training, the latest technology & techniques, and networking. This is the biggest industry event in the State! Here’s a snippet of what’s in store: ● Two keynotes: Ashley Spires and David Booth Choose from a dozen sessions, including our popular panel of sports therapists and physicians Breakout session presenters include Helaine Becker, Anne Carter, Shane Peacock, and Stinson A networking event afterwards Go to tsma.com/events to download the registration form. Then, mail the form and make out the check to: Ray, TSMA. See you on the 11th! -Ray and the Board
  • 52.
  • 53.
  • 54. The Tech Effect 4 — Payments Designed by Rocketpixel - Freepik.com
  • 55. In the last 12 years, online sales have shot up 500%. Statistica http://www.statista.com/statistics/271449/annual-b2c-e-commerce-sales-in-the-united-states/
  • 56. In 2014, over half of all online purchases were made from a mobile device. Monitise http://www.monitise.com/what-we-think/2014/06/25/important-mobile-engagement-2014/
  • 57. The Tech Effect 1. Brain Changes 2. Everything Everywhere 3. Personalization 4. Payments
  • 58. 1. Provide Payments and Registration Online The 5 Key Changes
  • 59. 1. Provide Payments and Registration Online 2. Automate Renewals The 5 Key Changes
  • 60. 1. Provide Payments and Registration Online 2. Automate Renewals 3. Use Data to Personalize at Scale The 5 Key Changes
  • 61. 1. Provide Payments and Registration Online 2. Automate Renewals 3. Use Data to Personalize at Scale 4. Constantly Send Reminders The 5 Key Changes
  • 62. 1. Provide Payments and Registration Online 2. Automate Renewals 3. Use Data to Personalize at Scale 4. Constantly Send Reminders 5. Deliver an Up-To-Date, Mobile Website The 5 Key Changes
  • 64. 1. Provide Payments and Registration Online 2. Automate Renewals 3. Use Data to Personalize at Scale 4. Constantly Send Reminders 5. Deliver an Up-To-Date, Mobile Website Membership Management Software Membership Management Software
  • 65. Q: Have You Heard of Membership Management Software? Membership Management Software
  • 66.
  • 67. Ray’s Actual Results: 25% Growth in Members
  • 69.
  • 70.
  • 71. “This is by FAR the earliest we have ever sold out a ski trip... Our President and Board are also tremendously impressed.” — Gary Rubens, Past President, Web Administrator
  • 72. “We decided to go with Wild Apricot and it’s been nothing but a pleasure. We thought we had 140-160 [members] and now we’re up to 220 and it has really helped us increase our membership." — Marvin Hancock, Treasurer
  • 73. “When I first started, our membership database was located on my laptop and nowhere else, and everything was being done manually. We became clients of Wild Apricot in 2012...It has freed-up so much of my time.” — Chris Elkanick, Membership Coordinator/Administrative Director
  • 74. #1 Membership Management Software Provider
  • 75.
  • 76. Try it Free for 30 Days
  • 77.
  • 78. The Ultimate Event Planning Checklist
  • 79.