William Donovan

Melbourne, Australia Australia

Senior Customer Experience Manager at apd, Customer Led Design Strategy & Research. Innovation. Product & Service

William is a human behaviour, innovation and technology addict. This social butterfly can be found at many meet ups, movie nights and the odd Global Jam of design thinking. He’s known for immersing and swimming in the world human behaviours and deep diving into the latest topic… , even if there is a book club on it! His journey has taken him deep into the world of meteorology, (Bureau of Meteorology) health behaviour change (Quit Victoria, Heart Foundation, Vic Health), Real Estate (REA, Ray White, realcommercial.com.au) Sport (Cricket Australia, AFL), Cars (Mazda), banking, retail and many others. Will’s passion extends beyond the 9-5 where the social butterfly becomes active, pres...