Albert Einstein said “We can’t solve problems by using the same kind of thinking we used when we created them.” So where does the new thinking come from? I’ll share a very strange experience whereby I gave away the tools, became a participant and let everyone be the facilitator. William specialises in human centered innovation and product development, with a passion towards new and emerging technologies. William’s other passion is community collaboration and actively participates with the various meetup groups in Melbourne and recently participated in the Queensland Ideas Festival with the OpenIDEO Local Food challenge.

1. Participate the unknown
journey
where running workshops
means being a participant as well
UX Australia – 10 minute talk

2. Recent events

3. Quote
“We can’t solve problems by
using the same kind of thinking
we used when we created
them.” Albert Einstein

4. New
thinking… ?!
So many new ways to do
things,
UX Design, Service Design,
Behaviour Design, Design
thinking, Creative emergence,
Gamification, social innovation,
Deep Dive, Shallow dive,
Product Development…

5. New thinking… ?!
Did I say innovation…

6. Gathering ‘11

7. 3 day event
Day 1 – Divergent exercises
Day 2 – Convergent exercises

8. Day 3 – Concept Development
Approach: Design for Social Impact
A previous event using Design thinking methods

9. Where did it all go…
Trying to invent new activities
Discuss with everyone their expectations and intentions

10. Pitch your
idea
An un-conference style idea
workshop

11. Gravitation
People gravitated to the ideas they prefered

12. Observation >
Realisation
People gravitated to the ideas
they prefered

13. Presentation
Re-present the idea and state
the small steps to begin now.

14. Excitement again
We all got somewhere.

15. What did I learn

16. Play (Fun)
Remember when you were 10 (18 mths?)
Be prepared to play

17. No soap box
Use your hands, learn through doing
Use the Rules of Engagement

18. Q: ?
Ask the big questions, still be the guide and wave the flag.

19. People create
the detail
Throw away the tools, but not
the principles

20. Structure
outputs
Find new ways to
communicate the ideas

21. Your job
Concentrate on engagement
and the time

22. Kids learning design thinking
IDEO are teaching Kids design thinking so that they can deal with
the complex problems of tomorrow.

23. Benefits
Opportunity to try out those new skills
Tryout someone else’s skills
Being a participant doesn’t mean you’re going to get it wrong

24. Innovate Symposium
An innovation symposium for NGO’s and Non-for-profits
Modeled off Gathering ‘11

25. The Gift
praise upon your person for your
Hey Will, before I heap
amazing gift & participation in innovate, a
question…
From Emma Somyden Davey, Good Shepherd

26. Target points
Set up the people
Shared understanding and a shared problem to work on
Some structure can help
New thinking is not new process
Use what you know, what we do is new thinking

27. Believe in the UX passion
You may not be in control of the process
You can ensure integrity in the outcome
The new thinking comes from you
Your participation in new things is the new thinking

28. Thank you
t, f, in, b: @willdonovan
www.willdonovan.com.au
Donovan.william@gmail.com
But wait…

29. Q: Who is a Freelancer?

30. Q: Who is a Recruiter?

31. Q: Who is apart of an organisation?

32. Design for Humans
Design for Humans is a group for freelancers be found, connect
with recruiters and educate what the industry on who calls
themselves and designer focused on people.

33. Thank you
t, f, in, b: @willdonovan
www.willdonovan.com.au
Donovan.william@gmail.com
Join Design 4 humans