Personal Information
Organization / Workplace
Melbourne, Australia Australia
Occupation
Senior Customer Experience Manager at apd, Customer Led Design Strategy & Research. Innovation. Product & Service
Website
www.linkedin.com/in/willdonovan
About
William is a human behaviour, innovation and technology addict. This social butterfly can be found at many meet ups, movie nights and the odd Global Jam of design thinking. He’s known for immersing and swimming in the world human behaviours and deep diving into the latest topic…
, even if there is a book club on it!
His journey has taken him deep into the world of meteorology, (Bureau of Meteorology) health behaviour change (Quit Victoria, Heart Foundation, Vic Health), Real Estate (REA, Ray White, realcommercial.com.au) Sport (Cricket Australia, AFL), Cars (Mazda), banking, retail and many others.
Will’s passion extends beyond the 9-5 where the social butterfly becomes active, pres...
Tags
uxaustralia
innovation
social innovation
service design
ux
rapid prototyping
design thinking
strategy
web design and development
problem solving
collaboration
world wide web
usability testing
mobile
mobile application development
human behavior
workshop
albert einstein
willdonovan
facilitation
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gov
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See more
Presentations
(4)Likes
(55)Birgit Mager & Tina Weisser: 24 Success Factors for Brilliant Implementation
Service Design Network
•
5 years ago
UX maturity - how do you develop the UX practice in your organisation
Margaret Hanley
•
7 years ago
Accelerating and Sustaining Business Model Innovation
Inês Almeida
•
8 years ago
Service blueprint
vicku1111
•
13 years ago
Workshop: Using Service Blueprinting to Evolve Services
Izac Ross
•
11 years ago
‘Servicise – thinking beyond products’ workshop @ NEXT 2013
Service Design Berlin
•
11 years ago
10 Usability Heuristics explained
Craft Design
•
9 years ago
Ten Usability Heuristics with Example -Sivaprasath Selvaraj
Sivaprasath Selvaraj
•
13 years ago
Design Research (is not Market Research)
Joyce Chou
•
14 years ago
UX and Marketing Research: Why We Have to Work Together
Gina Calcaterra Bhawalkar
•
11 years ago
Symplicit - Why UX Matters
Symplicit
•
13 years ago
Lean Startup Roadmap
Matt Rutter
•
10 years ago
Founders Institute - Mentor Presentation on Research, Customer Development and Lean Startup
Humphrey Laubscher
•
9 years ago
The Cheating Strategist’s guide to Mary Meeker’s Digital Trends 2015
Michael Goldstein
•
8 years ago
No Ordinary Disruption: The four forces breaking all the trends
McKinsey & Company
•
9 years ago
Business Models Beyond Profit - Social Entrepreneurship Lecture
Alexander Osterwalder
•
14 years ago
Service Design Thinking
Marc Stickdorn
•
10 years ago
A speed date with design thinking
Zaana Jaclyn
•
12 years ago
A speed date with design thinking
Zaana Jaclyn
•
13 years ago
Ideation for Startups by GetViable
Dougal Edwards
•
11 years ago
Tips for news design
Chris Snider
•
14 years ago
Persuasive design
Catherine Ryan
•
11 years ago
Business Model Canvas session @ STARTup Live Vienna #5
STARTeurope
•
12 years ago
Social Innovation - building strong communities to meet social & environmental needs
Michelle Williams
•
11 years ago
Android UI Patterns
Peter Pascale
•
12 years ago
Why "Innovation Ecosystems?" Lecture
Jeffrey Alexander
•
14 years ago
Co-design an ILMS for the Future
Zaana Jaclyn
•
12 years ago
Customer Research & Persona Development
William Evans
•
11 years ago
When Channel Dies - UX Australia 2012
Harriet Wakelam
•
11 years ago
Personal Information
Organization / Workplace
Melbourne, Australia Australia
Occupation
Senior Customer Experience Manager at apd, Customer Led Design Strategy & Research. Innovation. Product & Service
Website
www.linkedin.com/in/willdonovan
About
William is a human behaviour, innovation and technology addict. This social butterfly can be found at many meet ups, movie nights and the odd Global Jam of design thinking. He’s known for immersing and swimming in the world human behaviours and deep diving into the latest topic…
, even if there is a book club on it!
His journey has taken him deep into the world of meteorology, (Bureau of Meteorology) health behaviour change (Quit Victoria, Heart Foundation, Vic Health), Real Estate (REA, Ray White, realcommercial.com.au) Sport (Cricket Australia, AFL), Cars (Mazda), banking, retail and many others.
Will’s passion extends beyond the 9-5 where the social butterfly becomes active, pres...
Tags
uxaustralia
innovation
social innovation
service design
ux
rapid prototyping
design thinking
strategy
web design and development
problem solving
collaboration
world wide web
usability testing
mobile
mobile application development
human behavior
workshop
albert einstein
willdonovan
facilitation
government
gov
usability
See more