An overview of how BBM (BlackBerry Messenger) provides Presence Indication and Service Capability Discovery for BBM users to interact via Video and Voice Calling
Presence and Service Discovery in BBM on BlackBerry 10
1. Presence and Service Discovery in BBM on BlackBerry 10
Typical Scenario
Checking Presence and
Service Capability
Available and Video
Capable (because it is
Green and has a Video
Icon)
Tap Icon and choose either
BBM Voice or BBM Video Call
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2. Presence and Service Discovery in BBM on BlackBerry 10
Alternative Results
Available and only Voice
Capable (because it is
Green and has a Voice
Icon)
Not available and Video
Capable (because it is
Grey and has a Video
Icon)
Tap Icon and you are informed
the user is not available
Why might they be unavailable?
- set to Wi-Fi only for Calls and
out of Wi-Fi coverage
- phone is off