1. New Solutions for
Managing Cash Flow
Consultation & Service Overview Wolfgang Kovacek
The CEO's New Best Friend
818.710.0244 x51
Wolfgang.Kovacek@transworldsystems.com
http://web.transworldsystems.com/malibucanyon/
2. About Wolfgang Kovacek
11 years experience in the Financial
Industry working on the floor of the Stock
Exchange in Vienna, Austria
13 years of running my own business in the
Communications, Web Development and
Technology Industry
Your personal Account Executive for
Transworld Systems with the commitment:
“ My commitment is to excellence
and the best service for the benefit of the client”
Making Cash Flow®
3. What We Do
a) We have been delivering progressive cash-flow solutions to businesses,
medical offices and organizations of all sizes since 1970.
b) We have assisted over 200,000 clients in resolving $6 billion in A-R over the
past decade, helping them to eliminate their need for traditional collection
agencies and attorneys.
c) Our services are based on very low fixed-fee pricing, which ranges usually
between $10 - $30 per account, depending on account volume.
d) TSI is fully compliant with all regulations affecting 1st & 3rd party collections,
and we provide a hold harmless agreement to every client.
e) Our services allow you to react quickly and appropriately to slow paying
accounts and avoid the serious issues associated with accounts receivable.
Making Cash Flow®
4. Industry Feedback
“In addition to the superior collection rate and
“In addition to the superior collection rate and
speed of recovery, Transworld’s low fees provide
speed of recovery, Transworld’s low fees provide
the client with aa30%-70% savings.”
the client with 30%-70% savings.”
“Transworld Systems Inc.
“Transworld Systems Inc.
has aaBetter Business Bureau rating of A+”
has Better Business Bureau rating of A+”
“Transworld gets credit for the
“Transworld gets credit for the
highest recovery rate in the industry.”
highest recovery rate in the industry.”
“This company has aacollection rate of well over 50%. The typical collection firm
“This company has collection rate of well over 50%. The typical collection firm
only gets 20% and keeps 25%-50% of recovered funds.”
only gets 20% and keeps 25%-50% of recovered funds.”
- Can you think of anything in your business that you are doing exactly
the same as you did it five or ten years ago?
- Where has technology made a difference in your business?
- Are you open-minded about new ideas for solving old problems?
Making Cash Flow®
6. A Healthcare Leader
Over 20,000 medical practices, hospitals & dental practices nationwide trust
Over 20,000 medical practices, hospitals & dental practices nationwide trust
Transworld Systems
Transworld Systems
Making Cash Flow®
7. Let’s Agree on a Few Things:
- Consistent and effective follow-up can be challenging & expensive
- Different kinds of debtors require different kinds of responses
- Most businesses would prefer to never have to use a collection agency at all
- The older an account gets, the harder it is to collect
Making Cash Flow®
9. Four Kinds of Payers
Type Why They Pay
1. Reliable 1. Statement
2. Distracted 2. Reminders
3. Disrespectful 3. Third Party Impact
4. Professional 1. Professional
Debtors Collectors
* The good news is that over 90% of all customers (or patients)
fall into the first two categories for most businesses.
Making Cash Flow®
10. The Problem
Challenges with the Traditional Approach:
-Debtors know they owe, but may not care
-It is very expensive to follow up in house ($31.60)
-Customers less likely to respond as time goes on
-No cap on time or money spent on follow up
-No way to create real urgency with slow payers
Reliable Distracted Disrespectful Professional
Debtors
Making Cash Flow®
12. An Optimized Solution
A New Solution to an Old Problem:
-An appropriate response for each type of debtor
-Transitions from 1st Party reminders to Collection Demands
-Allows you to automate & control your entire A-R process
-Fixed-fee based services, averaging $10-15 per account
-You can create real urgency when it becomes necessary
STATEMENT
Making Cash Flow®
16. Opinions from Clients
“The beauty of this service is that all demands for payment look
and sound as if they are actually coming from us. Transworld is not
acting as a collection agency with the GreenFlag Accelerator
service. They are enhancing our in-house efforts and the money
that is collected.”
– BMA Tax Service (NATP member and client since 2008)
Making Cash Flow®
17. Time to Move to Stage 3
STATEMENT
Reliable Distracted Disrespectful Professional
Debtors
Making Cash Flow®
18. Create A Real Consequence,
Without Paying A Percentage
Demand 2 Hello. This is an important
Collections message from Transworld
Collection
Demand 1 Systems, a debt collection
Call
company. This is an attempt to
collect a debt and any
information obtained will be used
for that purpose.
We are calling in reference to a
letter we sent you on <Date>
regarding our client <TSI Client
Name>. Please return the call to
<TSI Client Name> at
<Phone>. Again, that’s <TSI
Client Name> at <Phone>.
When calling please refer to your
id code <Account>.
Transworld Systems is a debt
collection company and any
information obtained will be used
for that purpose. To be
connected directly to your
creditor, press 1.
Makingyou. Flow®
Thank Cash
19. Increasing Urgency Creates
Greater Chance of Recovery
Demand 4 Hello. This is an important
Collections message from Transworld
Collection
Demand 3 Systems, a debt collection
Call
company. This is an attempt to
collect a debt and any
information obtained will be used
for that purpose.
We are calling in reference to a
letter we sent you on <Date>
regarding our client <TSI Client
Name>. Please return the call to
<TSI Client Name> at
<Phone>. Again, that’s <TSI
Client Name> at <Phone>.
When calling please refer to your
id code <Account>.
Transworld Systems is a debt
collection company and any
information obtained will be used
for that purpose. To be
connected directly to your
creditor, press 1.
Makingyou. Flow®
Thank Cash
22. Transworld Collections
Servicing the few high-risk accounts that go uncollected:
• Nationwide team of professional collectors who will turn up the
heat on these overdue accounts
• Services include skip-tracing, asset discovery, consumer and
commercial collections, & legal efforts
• Contingency based fee structure
• You pay only for dollars recovered on these high-risk accounts
• Submit the accounts and pull reporting directly from your Online
Client Portal (OCP)
It is time for the
professional debtors to deal
with professional collectors
Making Cash Flow®
24. Placing Accounts is Easy
• Submit through secure
Online Client Portal (OCP)
and submit accounts for any
or our services, 24/7access
• Upload accounts one by
one or in a batch format
• View or stop accounts,
report payments and pull
performance reports all
from your client portal
• You are in control of your
accounts at all times
Making Cash Flow®
25. Some of our Affinity Partners….
Ask about member discounts!
Making Cash Flow®
26. Benefit Summary
Transworld Systems’ Key Benefits:
• Innovative staged approach to cash-flow management
• Fixed-fee based
• Lower your internal follow-up and collection expenses
• 24/7 client access to detailed activity and performance reports
• Service all of your accounts, regardless of balance or location
• Our processes are compliant with all state and federal
requirements (FDCPA, HIPAA, TCPA, & Others)
• Your personal Account Executive will make sure you maximize our
services
• Our Performance Guarantee
Making Cash Flow®
27. Opinions from Clients
“Transworld Systems has saved us time and money on
chasing past due customers who are not yet seriously
delinquent and has given my staff the time to do all the
other things they have to do on a daily basis.” – Mail
Services of Houston
“GreenFlag Accelerator takes the place of our business
office having to make time-consuming phone calls, and
send costly collection letters. We send one bill to our
patient, and at 30 days transfer it to Transworld and they
do all the work for us.” – Delta/Medix
Making Cash Flow®
29. Unit Cost on Monthly Usage
Estimated Usage Per
Number of Accounts: Price per Account:
Month
9000+ 200,000 $5.25
6000 - 9000 150000-199999 $5.50
5000 - 6000 100000-149999 $5.75
3000-4000 75000-99999 $5.99
2000-2500 50000-74999 $6.25
1000-1500 25000-24999 $6.75
750-900 15000-24999 $7.25
500-700 10000-14999 $7.75
250-400 5000-9999 $8.75
100-250 2500-4999 $9.50
40-50 1000-2499 $9.99
20-40 500-999 $10.99
10-15 250-499 $12.50
3-5 100-249 $13.25
Making Cash Flow®
30. New Solutions for
Managing Cash Flow
Consultation & Service Overview Wolfgang Kovacek
The CEO's New Best Friend
818.710.0244 x51
Wolfgang.Kovacek@transworldsystems.com
http://web.transworldsystems.com/malibucanyon/
