For a more strategic solution to Crew Management, WRS can engage with you to bring together Global Mobility, Resourcing, Training & Compliance, Account Management and Assignment Support to transform your global crew management into a compliant, efficient and high-performing operation. Our solutions provide potential cost savings and improved efficiency and performance.
2. Contents
2 About Us
3 Multinational Support
4 Our Unique Approach and Expertise
5 Solutions
6 Benefits and Cost Savings
7 The Team
8 Case Study
9 Awards and Certifications
11 Locations
3. About Us
WRS is an award winning global business. We specialise in the
following sectors: Marine, Oil & Gas, Mining, Power and
Construction, providing recruitment services, solutions
and consultancy. These industries demand highly specific
technical skills - WRS has the expertise to source and
mobilise the personnel to effectively staff your projects.
With hubs in the UK, Singapore, UAE, Kurdistan,
Houston and South Africa, WRS is ideally placed to find
and mobilise the staff you need, wherever you are in
the world.
4. Multinational Support
WRS are able to offer global support through our dedicated multinational teams from
six global locations. Our language capabilities currently stand at 23 global languages as
detailed here:
5. Our Unique Approach and Expertise
Crew Management: For a more strategic solution to Crew Management, WRS can engage
with you to bring together Global Mobility, Resourcing, Training & Compliance, Account
Management and Assignment Support to transform your global crew management into a
compliant, efficient and high-performing operation. Our solutions provide potential cost
savings and improved efficiency and performance.
From STCW via Marine Licensing to client specific requirements for training and medical
fitness, we can secure training packages to suit the need. We also have an eye on future
training requirements to make sure you know what is needed and when - and just as
importantly, to manage ongoing refresher training.
Our expertise lies in the project management, specification, implementation and
operation of complex crew management solutions including Vendor Management. The
WRS approach includes analysis and rationalisation of agency recruitment and company
operation charges, providing full visibility of your spend and performance. We ensure
ongoing security of supply and use of technology to drive transparent supply chain
management, consolidated invoicing, and management information reporting to improve
compliance.
Account Director and account management team dedicated 100% to your operations:
The team will consist of recruitment, global mobility, health and safety, vendor
management, payroll and legal experts, each with a clearly defined role.
Expertise: With industry experts and crew management specialists; we cover all elements
of a marine project from sourcing of crew to mobilisation to vessel location. We are able to
fill niche roles or recruit entire crew complements internationally. WRS is able to mitigate
your risks and service all workforce requirements including vendor management, to
protect against costly delays or breaches of compliance.
Experience: WRS have supported some of the largest marine projects globally for the
last 10 years, enabling us to gain valuable experience of managing
and supporting manpower needs of high value projects. Through
our crew management solution we can take on part or full
management roles on projects to streamline processes and
reduce the risk of noncompliance.
Compliance: MLC 2006 and ISO9001 certificated, we
conduct our and your business in line with all applicable
maritime laws and regulations, and codes of practice in
all countries of operations.
6. Solutions
We build unique tailored solutions for our clients allowing them to choose the services
right for them.
Talent Pool
Our own database plus
resourcing tools give us
access to over 1m
industry professionals
Deployment Models
Through WRS’ 6 global offices
alongside partners around the
world
Project
Management
Partial or full outsourced
Crew Management
Global Mobility
WRS’ Global Mobility team
manage all the logistics of
getting your team to and
from vessel
Contracts
Fully flexible options on
all aspects of the service
Crew Management
Project Teams
A typical Crew Management solution may include:
- Supply of qualified and medically fit Maritime Labour as per crew complement,
alongside development of Competence Assurance Programme and Personnel Training
Matrices to ensure all personnel have the required skills for execution of offshore
projects;
- Provision of travel logistics for all Marine personnel, including visas and permits, and
even medical and sickness insurance cover;
- Management of rosters, crew retention and satisfaction;
- Management of Employee Relations obligations in accordance with Client and all
applicable laws, rules and regulations in the countries of operations;
- Support interface with Unions to enable Project Workplace Agreements.
7. Benefits & Cost Savings
As detailed above, WRS is able to monitor and manage your
projects at a fraction of what it would cost you to employ
full-time staff to perform the same duties. Your savings
go far beyond the salaries and benefits you would have
spent, because WRS is able to offer an outsourced staff
of crew management, safety, finance and legal experts
dedicated to producing cost savings and performance
benefits. Our experience allows us to project manage,
generate change and resolve issues quickly, saving you
even more money and time.
8. The Team
The WRS Crew Management team is a specialist team within the business which focuses
exclusively on Crew Management contracts. Each contract is given a dedicated single
point of contact who will work exclusively for that client.
Daniel Ward acts as Director of Marine Managed Services, with over 16 years’ experience
in marine industry recruitment.
WRS’ Crew Management team are experts in ensuring vessels are fully utilised by:
• Recognising and recruiting the appropriate calibre of seafarers
• Time Management; ensuring project timelines are met
• Efficient visa and permit processing
• Managing global mobilisation from home location to vessel
• Assessing training needs / certifications and compentency of crew members
• Design and implementation of Crewing strategies.
Global Mobility
WRS’ Global Mobility team have a wealth of experience in travel and contractor care. We
areabletomanageallaspectsofdeployment,care,repatriationandfurtherredeployment.
The services covered under Global Mobility are as follows:
• Pre-employment checks
• Local Compliance
• Immigration, Visas and Permits
• Medical and Travel Insurances
• Travel and Accommodation booking (including utilisation of Marine fares)
• Safety and Security services
• Contractor Care including 24 hour emergency service and traveller tracking
• Finance and Payroll.
“WRS’ specialist Marine Crew Management Division work
alongside our Marine clients to achieve cost savings and
efficiencies in a wide range of areas. We build bespoke
solutions for each client, meaning we can be as involved
as they need, and that we are able to evolve as the fast-
paced Maritime industry does.”
Daniel Ward, Director of Marine Managed Services
9. Case Study
Project
In July 2015, WRS was awarded the provision of a managed
services contract for a leading Marine Oil and Gas Operator.
WRS is engaged as a ‘Managed Services Provider’ following a
comprehensive and protracted tender process to manage two
DP3 Construction vessels and one DP2 MPSV working in the
offshore Oil & Gas Industry in Brazil, Mexico and Nigeria. WRS
was tasked withproviding all contract manpower requirements
and associated mobilisation and HR services for the life of the
project, ensuring low attrition, efficient recruitment processes
and smooth on-boarding, as well as enhancing the company’s
policies and procedures.
Challenge
This required sourcing, deploying and mobilising hundreds of
multinational contractors around the world. Once awarded
the contract, WRS appointed a dedicated Account Director and
support team to work closely with the Client’s leadership team,
ensuring strict compliance with legal, fiscal and immigration
legislation for all contractors. Recruitment and mobilisation
began in August 2015 for all three vessels.
Outcome and Cost Savings
By the first sail away in August 2015, WRS had on-boarded 270
contractors. WRS have maintained an average “time to hire”
of 10 days and an unprecedented conversion rate of three
CVs per start. All three vessels have achieved 100% personnel
utilisation without any downtime to our
client, including an attrition rate of
under 2%. The Client is predicting
considerable cost savings on the
model in the first year, due to
WRS’ outsourced managed
service model including all
travel bookings through
our dedicated Travel team
who are specialists in the
utilisation of Marine air fares.
10. WRS is ISO 9001 certified for our Quality Management system.
Awards and Certifications
We are certified for a nationally (UK) recognised Health & Safety
certificate from an SSIP Member Scheme.
WRS is proud to be an audited member for compliance with
paragraph 5 of A1.4 of the Maritime Labour Convention 2006.
11. We have been selected as one of the Queen’s finest business in
2015 for our Enterprise in International Trade. This is off the back
of increasing global sales over the past 6 years.
Following a rigorous independent and anonymous employee
survey from Best Companies, we were awarded the maximum 3
stars for our exceptional levels of staff engagement in both 2014
and 2015.
We have been listed 69th in The Sunday Times HSBC
International Track 200, which recognises the UK businesses
with the highest growing international sales.
We were listed as one of the UK’s Best Small Companies to Work
For in 2014 and 2015 by Best Companies and The Sunday Times.
WRS were one of London Stock
Exchange’s 1000 Companies to
Inspire Britain in 2016.
In 2016, WRS were ranked 16th in the Recruiter
Magazine Fast 50 Awards for the fastest
growing Recruitment businesses.
12. UK - Head Office
KB House
4 Scott Drive
Altrincham
Cheshire
WA15 8AB
info@worldwide-rs.com
+44 161 926 2525
APAC - Singapore
8 Shenton Way
#50-03 AXA Tower
Singapore
068811
singapore@worldwide-rs.com
+65 67095764
APAC - Malaysia
c/o SPS Oilfield Services
Suite 13.1A, Level 13
Menara Great Eastern
No. 303, Jalan Ampang,
50450 Kuala Lumpur
md@spsoilfieldservices.com
+603 4256 1882
Middle East - UAE
Mudhaffar Bin Mohamed Al Amri Building
2nd Floor Office 202
Al Salam Street
Abu Dhabi
United Arab Emirates
abudhabi@worldwide-rs.com
+ 971 (0) 2672 3011
South Africa
c/o DRG Outsourcing
Suite 3
2A Jan Smuts Avenue
Durban
3603
southafrica@worldwide-rs.com
Kurdistan, Iraq
Fourth Floor
Nergiz Plaza
1 Golan Street
Erbil
kurdistan@worldwide-rs.com
USA
5100 Westheimer Road
Suite 200
Houston
Texas
houston@worldwide-rs.com
For more information on how WRS can help your business, visit our website:
www.worldwide-rs.com