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Hellas Telecommunications II S.àr.l
Annual Report for the year ended December 31, 2005
Table of contents
Page
Summary.................................................................................................................................................................................... 8
Risk factors ................................................................................................................................................................................ 13
The TIM Hellas Acquisition...................................................................................................................................................... 30
The Q-Telecom Acquisition...................................................................................................................................................... 32
Operating and financial review and prospects .......................................................................................................................... 33
Business...................................................................................................................................................................................... 53
Management............................................................................................................................................................................... 70
Principal shareholders................................................................................................................................................................ 74
Certain relationships and related party transactions.................................................................................................................. 76
Description of indebtedness....................................................................................................................................................... 79
Index to financial statements ..................................................................................................................................................... F-1
As used in this report, unless otherwise indicated:
"Additional Floating Rate Notes" means the €200.0 million aggregate principal amount of the Floating Rate Notes
issued by Hellas V on February 1, 2006.
"Apax" refers to Apax Partners.
"Cosmote" refers to Cellular Operating System of Mobile Telecommunications S.A., a subsidiary of OTE.
"Existing High Yield Indentures" refers to (1) the indenture dated October 7, 2005, as supplemented on January 31,
2006, and pursuant to which the Floating Rate Notes were issued and (2) the indenture dated October 7, 2005, as supplemented
on January 31, 2006, and pursuant to which the Senior Notes were issued.
"Existing High Yield Notes" refers to the Floating Rate Notes and the Senior Notes.
"Floating Rate Notes" refers to the €1,125,000,000 Senior Secured Floating Rate Notes due 2012 issued by Hellas V
under an indenture dated October 7, 2005, as supplemented on January 31, 2006 in connection with the issuance of the
Additional Floating Rate Notes.
"GAC II" refers to Helen GAC Telecommunications S.A. a Greek société anonyme with registered offices at 66
Kifissias Ave., Maroussi, Attica, Greece and a wholly owned subsidiary of TIM Hellas.
"Hellas" refers to Hellas Telecommunications, a société à responsabilité limitée (private limited liability company)
incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L-1717
Luxembourg and registered with the Luxembourg trade and companies register under number B.107.292.
"Hellas Finance" refers to Hellas Telecommunications Finance, a société en commandite par actions (partnership
limited by shares) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias
Hardt, L-1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.107.288.
"Hellas I" refers to Hellas Telecommunications I, a société à responsabilité limitée (private limited liability company)
incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L-1717
Luxembourg and registered with the Luxembourg trade and companies register under number B.107.372.
"Hellas II" refers to Hellas Telecommunications II, a société à responsabilité limitée (private limited liability company)
incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L-1717
Luxembourg and registered with Luxembourg trade and companies register under number B.93039.
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"Hellas III" refers to Hellas Telecommunications (Luxembourg) III, a société en commandite par actions (partnership
limited by shares) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias
Hardt, L- 1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.107.291.
"Hellas IV" refers to Hellas Telecommunications IV, a société à responsabilité limitée (private limited liability
company) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt,
L-1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.107.290.
"Hellas V" refers to Hellas Telecommunications (Luxembourg) V, a société en commandite par actions (partnership
limited by shares) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias
Hardt, L-1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.107.289.
"Hellas VI" refers to Hellas Telecommunications (Luxembourg), a société à responsabilité limitée (private limited
liability company) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias
Hardt, L- 1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.108.088.
"Hellas VII" refers to Hellas Telecommunications VII, a société à responsabilité limitée (private limited liability
company) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt,
L-1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.111.681.
"Indenture" refers to the indenture governing the Existing High Yield Notes.
"Info-Quest" refers to Info-Quest S.A.
"Luxembourg" refers to the Grand Duchy of Luxembourg.
"NTPC" refers to the Greek National Telecommunications and Postal Commission.
"OTE" refers to OTE Hellenic Telecommunications Organization S.A.
"PIK Loan Facility" refers to the €116,452,253 PIK Loan Facility entered into October 7, 2005 by Hellas Finance with
an affiliate Deutsche Bank AG, London Branch and the other lenders named therein.
"PIK Notes" refers to the €500,000,000 Floating Rate Senior PIK Notes due 2014, issued by Hellas Finance on April
12, 2006.
"Q-Telecom" refers to Q Telecommunications S.A., a Greek société anonyme, with registered offices at Argiroupoleos
2A, 17676 Callithea, Athens, Greece, formerly an operating unit of Info-Quest. Q-Telecom is a distinct legal entity and since
January 31, 2006 has been a wholly owned subsidiary of TIM Hellas.
"Revolving Credit Facility" refers to the Senior Subscription Agreement entered into on April 3, 2005, as amended and
restated on July 15, 2005 and as amended by an amendment letter dated September 12, 2005 and as amended and restated by an
amendment letter dated January 31, 2006. See "Description of indebtedness—The Revolving Credit Facility" for further
information.
"Senior Notes" refers to the €355,000,000 81
⁄2% Senior Notes due 2013, issued by Hellas III on October 7, 2005 under
an indenture dated October 7, 2005, as supplemented on January 31, 2006 in connection with the issuance of the Additional
Floating Rate Notes.
"Sponsors" refers to a consortium of private equity investment funds affiliated with, or advised and managed by Apax
and TPG.
"TIM Hellas" refers to TIM Hellas Telecommunications S.A., a Greek société anonyme, with registered offices at 66,
Kifissias Ave., 15125 Maroussi, Athens, Greece. On November 3, 2005 TIM Hellas merged with Troy GAC
Telecommunications S.A. Following the merger, Troy GAC Telecommunications S.A. changed its name to TIM Hellas
Telecommunications S.A.*
"TIM Hellas Acquisition Vehicle" refers to Troy GAC Telecommunications S.A., a Greek société anonyme, into
which TIM Hellas was merged pursuant to Greek law on November 3, 2005. See also the definition of "TIM Hellas" above.
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"TIM Italia" refers to TIM Italia S.p.A.
"Trustee" refers to The Bank of New York in its capacity as a trustee under the Existing High Yield Indentures
governing the Existing High Yield Notes.
"TPG" refers to Texas Pacific Group.
"Vodafone Greece" refers to Vodafone-Panafon S.A., a subsidiary of the Vodafone Group Plc.
"We," "us," and "our" refer, as the context requires, to either Hellas II and its subsidiaries or to TIM Hellas. The
"group" refers to Hellas II and its subsidiaries.
* TIM is a Trademark and Name licensed by TIM Italia S.p.A.
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FORWARD-LOOKING STATEMENTS
This report contains "forward-looking statements," as that term is defined by the U.S. federal securities laws, relating to
our business, financial condition and results of operations. You can find many of these statements by looking for words such as
"may," "will," "expect," "anticipate," "believe," "estimate" and similar words used in this report.
By their nature, forward-looking statements are subject to numerous assumptions, risks and uncertainties. Accordingly,
actual results may differ materially from those expressed or implied by the forward-looking statements. We caution readers not
to place undue reliance on the statements, which speak only as of the date of this report.
The cautionary statements set forth above should be considered in connection with any subsequent written or oral
forward-looking statements that we or persons acting on our behalf may issue. We do not undertake any obligation to review or
confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect
events or circumstances after the date of this report.
Risks and uncertainties that could cause actual results to vary materially from those anticipated in the forward-looking
statements included in this report include factors such as:
• the level of competition in the Greek mobile telecommunications market and its impact on our ability to increase
our customer base;
• our ability to successfully integrate and operate Q-Telecom as a business unit of TIM Hellas and the realization of
the synergies expected from our acquisition of Q-Telecom;
• our ability to maintain or increase our market share through technological innovation and customer care services
and to stimulate increased usage of our services by our customers;
• our ability to continue to license the TIM brand and related trademarks and to receive procurement assistance from
TIM Italia;
• our ability to successfully roll-out our Universal Mobile Telecommunications System ("UMTS") network and
services and to realize the benefits of our investment in our UMTS license and related capital expenditures;
• the impact of regulatory decisions and changes in the regulatory environment, including with regard to
interconnection rates, permits for the construction of antennas, environmental regulations, and the implementation
of the New Regulatory Framework (as defined in "Business—Regulation");
• the impact of litigation or decreased mobile communications usage arising from actual or perceived health risks or
other problems relating to mobile handsets or transmission masts;
• our ability to achieve the expected return on the significant investments and capital expenditures we have made
and continue to make;
• the loss of suppliers or disruption of supply chains;
• our ability to successfully complete acquisitions and to integrate acquired businesses;
• our ability to maintain our network and avoid service disruptions;
• the outcome of our pending legal proceedings and the impact of any new legal proceedings we may become party
to; and
• general economic and political conditions in Greece.
We disclose important factors that could cause our actual results to differ materially from our expectations under "Risk
factors," "Operating and financial review and prospects" and elsewhere in this report. These cautionary statements qualify all
forward-looking statements attributable to us or persons acting on our behalf. When we indicate that an event, condition or
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circumstance could or would have an adverse effect on us, we mean to include effects upon our business, financial and other
conditions, results of operations and our ability to make payments on our indebtedness.
INDUSTRY, MARKET AND CUSTOMER DATA
In this report, we rely on and refer to information regarding our business and the market in which we operate and
compete. We obtained this information from various third-party sources, discussions with our customers and our own internal
estimates. Industry publications, surveys and forecasts generally state that the information contained therein has been obtained
from sources believed to be reliable. We believe that these industry publications, surveys and forecasts are reliable but we have
not independently verified them and cannot guarantee their accuracy or completeness.
In many cases we have made statements in this report regarding the Greek mobile telecommunications industry, our
position in the industry and the market shares of various industry participants, based on our experience, our own investigation of
market conditions and our review of industry publications, including information made available to the public by our
competitors. We cannot assure you that any of these assumptions are accurate or correctly reflect our position in the industry,
and none of our internal surveys or information has been verified by any independent sources.
The customer data included in this report, including penetration rates, average monthly services revenue per user
("ARPU"), average monthly minutes of use per customer ("AMOU"), market shares and churn rates, are derived from
management estimates, are not part of our financial statements and have not been audited or otherwise reviewed by outside
auditors, consultants or experts. Our use of the terms AMOU and ARPU may not be comparable to similarly titled measures
reported by other companies in the mobile telecommunications industry, and our computation of the terms AMOU and ARPU
may not be comparable with other companies in the mobile telecommunication industry. We believe that ARPU provides useful
information concerning the appeal of our tariff plans and service offerings and our performance in attracting and retaining high
value customers. ARPU excludes revenues from customers of other wireless network operators roaming on our network and
other miscellaneous non-recurring revenue. ARPU for a certain period is calculated as the total service revenues for the period
divided by the number of months in that period over the period's average number of customers. ARPU should not be considered
in isolation or as an alternative measure of performance under generally accepted accounting principles in the United States
("U.S. GAAP").
We count as customers individuals who pay us in advance of providing services ("pre-paid customers") and others
(individuals and businesses) who pay us each month following our providing service ("contract customers"). We refer to two
categories of pre-paid customers, those who have accounts that have been used for voice, messaging or data services within the
preceding three months ("active pre-paid customers") and those who have accounts that have been used for voice, messaging or
data services within the preceding 13 months ("reported pre-paid customers"). Excluded from our customer totals are pre-paid
customers who have not been active for 13 months or more and contract customers who are disconnected from our network at
their request or for nonpayment of bills. The rates at which these pre-paid and contract customers are disconnected from our
network, or are removed from our customer base due to inactivity, are referred to as our churn rates, which we calculate by
dividing the number of customers we remove from our customer base for the period by the average number of customers for the
period. The average number of customers for the period is calculated by taking the average of each month's average number of
customers (calculated as the average of the total number of customers at month end and the total number of customers at the end
of the previous month) during the period. In late 2003, we shortened our disconnection cycle for pre-paid customers from
approximately 19 months following the most recent activity on their pre-paid accounts to approximately 13 months, bringing our
policy in line with Greek market practice. As a result of this change, approximately 382,000 inactive pre-paid customers, or
19.4% of our total reported pre-paid customer base at the time, were effectively disconnected on December 31, 2003.
A mobile telecommunication operator's measurement of churn activity affects various key performance indicators,
including total customer amounts and ARPU levels. A tightening, or shortening, of a churn policy may result in a one-time
reduction of total customer amounts, a one-time increase in churn rate and higher ARPU levels. As a result, such data and any
related comparisons of us and other operators included in this report may not accurately reflect our competitive position and the
competitive positions of such other operators.
All of the information set forth in this report relating to the historical operations, financial results or customer base of
Q-Telecom prior to February 1, 2006 is based on data generated by management information systems controlled by Info-Quest.
Although we conducted due diligence in connection with our recent acquisition of Q-Telecom and have owned and operated
Q-Telecom since January 31, 2006, we did not prepare this information or have access to these management information
5
systems prior to February 1, 2006 and thus cannot be assured of the accuracy of this information. Furthermore, none of the
financial information relating to Q -Telecom in this report has been audited.
Q-Telecom has historically calculated many of its performance measures using methods that differ from the methods
we use to calculate the same performance measure. Although we are in the process of aligning the methods used to calculate the
performance measures of Q-Telecom with those of TIM Hellas, all of the information relating to Q-Telecom in this report has
been calculated in accordance with Q-Telecom's historical practices. As a result, information relating to Q-Telecom's reported
number of customers, ARPU, AMOU and similar measures may not be directly comparable to the same type of information
prepared by TIM Hellas. In addition, Q-Telecom has historically prepared its financial statements in accordance with
International Financial Reporting Standards which differ in certain respects from U.S. GAAP, which is the basis on which the
financial statements of TIM Hellas included in this report were prepared.
GLOSSARY OF TECHNICAL TERMS
"2G" refers to second generation mobile telecommunications systems. The predominant 2G standard in Europe is
GSM.
"2.5G" refers to mobile telecommunications systems using GPRS technology.
"3G" refers to third generation mobile telecommunications systems. 3G technology allows for higher data transfer
speeds.
"BTS" refers to Base Transceiver Station, a network unit that communicates by radio with mobile telephones within its
range.
"Data Card" refers to a wireless modem, which allows the customer to browse the Internet and send emails at high
speeds.
"GPRS" refers to General Packet Radio Services, a packet-based telecommunications service designed to send and
receive data at rates from 56 Kbps to 114 Kbps that allows continuous connection to the Internet for mobile phone and
computer users. GPRS is a specification for data transfer over GSM networks.
"GSM" refers to the Global System for Mobile Communications, a comprehensive digital network for the operation of
all aspects of a cellular telephone system.
"GSM 900" refers to GSM operation in the 900 MHz frequency band, the original frequency band allocated to GSM.
"GSM 1800" refers to GSM operation in the 1800 MHz frequency band, formerly known as DCS 1800.
"HLR" refers to Home Location Register, a database residing in a local wireless network that contains service profiles
and checks the identity of a local subscriber.
"HSCSD" refers to High Speed Circuit Switched Data, a specification for data transfer over GSM networks.
"Intelligent Network" refers to network architecture that centralizes the processing of calls and billing information of
calls.
"IVR" refers to Interactive Voice Response, a menu-driven automated system used in customer service care.
"LMDS" refers to Local Multipoint Distribution Service, a broadband radio service located in the 28 GHz and 31 GHz
bands designed to provide two-way transmission of voice, high-speed data and wireless cable TV.
"MMS" refers to Multimedia Messaging Service, a multimedia messaging service for the mobile environment allowing
the transfer of images, graphics, voice and audio segments.
"MSC" refers to Mobile Switching Center, a computer-based device used to connect calls within a mobile network and
as the interface of the cellular network to other networks.
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"SDH" refers to Synchronous Digital Hierarchy, a standard for transmitting digital signals through fiber optic systems.
"SIM cards" refers to Subscriber Identity Module cards, which contain a smart chip with memory that allows for data
storage and software applications.
"SMS" refers to Short Message Service, a system that allows mobile telephone users to send and receive text messages
between wireless devices.
"switch" refers to the element of a telephone network that connects telephone calls to and from one user or another on
the same or other networks.
"UMTS" refers to Universal Mobile Telecommunications System, a 3G network designed to provide a wide range of
voice, high- speed data and multimedia services.
"VPN" refers to Virtual Private Network, a private network provided by means of the facilities of a public telephone
network, but which operates as a closed user group, thereby providing the convenience of a private network with the economy of
scale of a public network.
"WAP" refers to Wireless Application Protocol, a protocol which allows for specially formatted Internet pages to be
downloaded to a handset.
"Wi-Fi" is an abbreviation of "wireless fidelity" and refers to an over-the-air interface between a wireless client and a
base station or between two wireless clients.
PRESENTATION OF FINANCIAL AND OTHER INFORMATION
Unless otherwise indicated, financial information in this report relates only to TIM Hellas and has been prepared in
accordance with U.S. GAAP. The financial information for the year ended December 31, 2005 relating to TIM Hellas is
unaudited and has been prepared on a pro forma basis assuming that the TIM Hellas Acquisition was consummated on
January 1, 2005. This unaudited pro forma financial information has been prepared based on the unaudited financial statements
of TIM Hellas for the period of January 1, 2005 to June 15, 2005 and the unaudited financial statements of the entity formerly
known as Troy GAC Telecommunications S.A. (which changed its name to TIM Hellas Telecommunications S.A. on
November 3, 2005) for the period of June 16, 2005 to December 31, 2005. The audited consolidated financial statements of
Hellas II as of and for the year ended December 31, 2005 included in this report has been prepared in accordance with
U.S. GAAP.
The financial statements are presented in euro, the official currency of the Hellenic Republic (Greece) and the Grand
Duchy of Luxembourg. References to "€" or "euro" are to the single currency of the participating Member States in the third
stage of the European and Economic Monetary Union ("EMU") pursuant to the Treaty establishing the European Community, as
amended from time to time. Greece became a member of EMU and consequently adopted the single currency on January 1,
2001. References to "U.S. dollars," "U.S.$," "$" or "dollars" are to the currency of the United States.
Except where indicated, no adjustments have been made to reflect the impact of changes to the profit and loss, balance
sheets or cash flow statements of TIM Hellas that might occur as a result of the TIM Hellas Acquisition.
Rounding adjustments have been made in calculating some of the financial information included in this report. As a
result, figures shown as totals in some tables may not be exact arithmetic aggregations of the figures that precede them.
7
Summary
This summary highlights information contained in this report. This summary does not contain all the information you
should consider before making an investment decision. You should read this entire reportcarefully, including "Risk factors,"
"Operating and financial review and prospects" and our financial statements and the notes to those financial statements
contained elsewhere in this report.
The historical financial statements and summaries thereof appearing in this report are those of TIM Hellas. See
"Principal shareholders." As used in this Summary, "we," "us" and "our" refer to TIM Hellas.
Overview
We are the third-largest of four providers of GSM mobile telecommunications services in Greece and one of three
operators licensed to provide UMTS services. Our principal business is the provision of mobile telecommunications services,
including voice, network access and related value-added services, to pre-paid and contract customers. We also utilize UMTS
technology to provide advanced mobile data services. We operate under the "TIM" brand, which is well known in our market
and associated with strong customer service and innovative offerings that give customers the ability to choose a service package
tailored to their needs.
We offer our services to consumers and businesses through a variety of tariff plans with different monthly service fees
and airtime tariffs to accommodate a wide range of contract customer segments. We also offer pre-paid services through our
"TIM F2G" and "TIM Card" packages. We operate Q-Telecom as a separate business unit that provides predominantly pre-paid
mobile telecommunications services.
We received the first Greek GSM license in September 1992 and launched commercial services in June 1993. Our
customer base has grown since 1993, reaching 100,000 customers in mid-1995, over one million customers by the end of 1999
and approximately 2.4 million customers at December 31, 2005. As of December 31, 2005, Q-Telecom provided mobile
telecommunications services to 950,000 total customers. We estimate that at December 31, 2005 our GSM network covered
97.8% and our UMTS network covered 36.75% of the Greek population of approximately 11 million and that Q-Telecom's
network covered 37.4% of the Greek population. We estimate that as of December 31, 2005, Greece had a mobile penetration
rate of approximately 110.3% (based on reported customers) and we had a market share of approximately 19.4% based on total
customers. We believe, however, that the mobile penetration rate based on active customers may be substantially lower because
of what we believe to be a large number of inactive customers in the market. Our principal competitors are Cosmote, a
subsidiary of the incumbent fixed line operator OTE, and Vodafone Greece, both of whom operate using GSM and UMTS
licenses.
On June 15, 2005, the TIM Hellas Acquisition Vehicle, a company controlled by a consortium of private equity
investment funds affiliated with, or advised and managed by, Apax Partners ("Apax") and Texas Pacific Group ("TPG" and,
together with Apax, the "Sponsors") acquired an 80.87% stake in us (the "Block Purchase") from TIM International N.V., a
wholly owned subsidiary of TIM Italia, our former controlling shareholder, for € 1,114.1 million. On November 3, 2005, the
TIM Hellas Acquisition Vehicle acquired all of the remaining shares of TIM Hellas for € 263.5 million pursuant to a cash-out
merger in accordance with Greek law (the "Cash-out Merger"). Following the Cash-out Merger, the TIM Hellas Acquisition
Vehicle owned 100% of the shares of TIM Hellas. See "The TIM Hellas Acquisition." Since the consummation of the Block
Purchase, our management has had the flexibility to make decisions locally, although we have continued to benefit from access
to TIM Italia's new products and value-added services through various contractual arrangements entered into in connection with
the Block Purchase. We believe that the combination of local decision-making and access to TIM Italia's products has enhanced
our ability to compete in the Greek mobile telecommunications market.
On January 31, 2006, GAC II, a wholly owned subsidiary of TIM Hellas, acquired Q-Telecom for total consideration
of approximately €367.1 million (the "Q-Telecom Acquisition"). We operate Q-Telecom as a separate business unit of TIM
Hellas in order to leverage the strength of the Q-Telecom brand in the pre-paid market segment and benefit from operational
synergies that we expect to result from the acquisition. See "The Q-Telecom Acquisition." For the year ended December 31,
2005, Q-Telecom had revenue of €157.2 million and EBITDA of € 29.7 million.
We have a history of strong financial performance, having been EBITDA-positive since 1995, less than two years after
the commercial launch of our services. We have generated positive cash flow from operations less capital expenditures since
2001. For the year ended December 31, 2005, we generated unaudited pro forma service revenues of €803.0 million, unaudited
pro forma total operating revenues of €848.3 million and unaudited pro forma adjusted EBITDA of €247.6 million, representing
an adjusted EBITDA margin on our total revenues of 29.2%. For the same period, we generated blended ARPU of €29.1.
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The TIM Hellas Acquisition
On June 15, 2005, the TIM Hellas Acquisition Vehicle acquired 80.87% of the shares of TIM Hellas (the "Block
Purchase") for approximately € 1,114.1 million, representing a price of €16.42475 per share. The Block Purchase, including the
contemporaneous repayment of €166.0 million of TIM Hellas' debt, was financed with approximately €50.0 million of equity
provided by the Sponsors, €161.0 million of deeply subordinated shareholder loans provided by the Sponsors and drawings
totaling approximately €1,195.0 million under short-term debt facilities by affiliates of TIM Hellas. These drawings were
refinanced on October 7, 2005 with the proceeds of the offer and sale by Hellas V of €925.0 million aggregate amount of Senior
Secured Floating Rate Notes due 2012, the offer and sale by Hellas III of the €355.0 million aggregate amount of the 81
⁄2%
Senior Notes due 2013 (the "Senior Notes") and drawings of approximately €116.5 million by Hellas Finance under a
payment-in-kind loan agreement (the "PIK Loan Facility").
All of the remaining outstanding shares of TIM Hellas were acquired by the TIM Hellas Acquisition Vehicle through a
cash-out merger in accordance with Greek law (the "Cash-out Merger") whereby TIM Hellas was acquired by, and merged into,
the TIM Hellas Acquisition Vehicle. The Cash-out Merger was consummated on November 3, 2005 for total consideration of €
263.5 million, representing the same price per share as was paid in the Block Purchase. The consideration for the Cash-out
Merger was comprised of a portion of the proceeds from the October 7, 2005 issuances of certain of the Floating Rate Notes and
the Senior Notes by affiliates of TIM Hellas as well as available cash. Following the Cash-out Merger, the shares of the minority
shareholders of TIM Hellas were cancelled and the TIM Hellas Acquisition Vehicle changed its name to TIM Hellas
Telecommunications S.A.
The total capital raised for the purchase of 100% of TIM Hellas' shares, the refinancing of TIM Hellas' debt, additional
liquidity and transaction fees and expenses of approximately €70.0 million totaled € 1,640.0 million. See "The TIM Hellas
Acquisition" and "Certain relationships and related party transactions—Agreements with TIM Italia."
The Q-Telecom Acquisition
On January 31, 2006, an affiliate of TIM Hellas acquired 100% of the outstanding shares of Q-Telecom, a business unit
of Info-Quest S.A. ("Info-Quest"), for total consideration of €367.1 million, including the repayment of €25.0 million of
outstanding indebtedness, payment by Q-Telecom of €5.0 million to the NTPC and €12.1 million of fees and expenses (the "Q
-Telecom Acquisition"). The Q-Telecom Acquisition was financed by approximately €29.0 million of equity provided by the
Sponsors, approximately €111.0 million of deeply subordinated shareholder loans provided by the Sponsors, drawings of
€200.0 million under a short-term debt facility and €27.1 million of cash. On February 1, 2006, substantially all of the proceeds
from the issue and sale of the Additional Floating Rate Notes were used to repay amounts drawn under this short-term debt
facility. Q-Telecom is expected to merge into GAC II prior to June 30, 2006. See "The Q-Telecom Acquisition."
Our Q-Telecom business unit is the fourth-largest provider of GSM mobile telecommunications services in Greece and
the most recent entrant into the Greek market as a network operator. Q-Telecom commenced commercial operations in
June 2002 and its principal business is the provision of mobile telecommunications services, including voice, SMS and certain
value-added services, primarily to pre-paid customers. Q-Telecom holds both a fixed wireless access license and a GSM license,
granted by the NTPC in 2000 and 2001, respectively. As of December 31, 2005, Q-Telecom provided mobile
telecommunications services to approximately 950,000 customers. For the year ended December 31, 2005, Q-Telecom had
revenues of approximately € 157.2 million and EBITDA of approximately €29.7 million.
Our principal shareholders
Since the closing of the Block Purchase, our principal shareholders are a consortium of private equity investment funds
affiliated with, or advised or managed by, Apax and TPG.
Apax
Apax is one of the world's leading private equity investment groups operating across Europe, Israel and the United
States. Apax has approximately $20 billion of funds under management. Apax funds invest in companies in the following
industries: media, information technology, telecommunications, healthcare, financial services, retail and consumer. Apax's past
and current investments include Audible, Dialog Semiconductor, Frontier Silicon, Inmarsat, Intelsat, Jamdat, Kabel
Deutschland, Sonim Technologies and Yell.
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TPG
TPG is a leading global private equity firm. TPG manages over $14 billion of funds with an additional $8 billion of
affiliated funds, and in the course of its history, has completed more than 65 transactions. TPG's past and current investments
include Burger King, Debenhams, Ducati, Eutelsat, Findexa, Grohe, Isola, J. Crew, Lenovo, MGM, Scottish & Newcastle Retail
and Spirit Group.
Summary historical financial information and other data
The following table sets forth selected historical financial information of TIM Hellas prepared in accordance with U.S.
GAAP as of and for the years ended December 31, 2001, 2002, 2003 and 2004. The historical financial statements of TIM
Hellas are presented in euro and are prepared in accordance with U.S. GAAP. The selected financial information set forth below
as of and for the fiscal years ended December 31, 2001, 2002, 2003 and 2004 was derived from the financial statements of TIM
Hellas, which were audited by Ernst & Young (Hellas) Certified Auditors—Accountants S.A. ("Ernst & Young Hellas"). The
selected financial data set forth below as of and for the fiscal year ended December 31, 2005 are presented in euro and prepared
in accordance with U.S. GAAP and are derived from the pro forma unaudited consolidated financial statements of the TIM
Hellas group, assuming that the TIM Hellas Acquisition had occurred on January 1, 2005. This unaudited pro forma financial
information has been prepared based on the unaudited financial statements of TIM Hellas for the period of January 1, 2005 to
June 15, 2005 and the unaudited financial statements of the entity formerly known as Troy GAC Telecommunications S.A.
(which changed its name to TIM Hellas Telecommunications S.A. on November 3, 2005) for the period of June 16, 2005 to
December 31, 2005. The Q-Telecom Acquisition closed on January 31, 2006 and, accordingly, the summary historical financial
information and other data included herein do not reflect the financial results of Q-Telecom. Audited consolidated financial
statements of Hellas II, which were audited by Ernst & Young Hellas, as of and for the fiscal year ended December 31, 2005 are
included elsewhere in this report.
You should read this section together with the information contained in "Operating and financial review and
prospects," and the financial statements and the related notes thereto of Hellas II included elsewhere in this report.
(In millions) 2001 2002 2003 2004
Year ended
December 31,
2005
Year ended December 31,
(audited)
(pro forma)
(unaudited)
Statement of income data
Operating revenue:
Revenues from telecommunications
services........................................... €504.8 €666.5 €761.9 €785.5 €803.0
Revenues from sales of handsets and
accessories...................................... 19.0 23.9 46.6 43.6 45.4
Total operating revenues .................. 523.8 690.4 808.5 829.1 848.3
Cost of sales and services provided.. (195.4) (252.8) (331.4) (385.6) (405.7)
Gross profit ....................................... 328.4 437.6 477.1 443.6 442.6
Provision of doubtful accounts......... (5.7) (5.1) (7.1) (5.3) (9.3)
Selling, general and administrative
expenses......................................... (235.0) (298.2) (303.1) (317.2) (322.4)
Operating income.............................. 87.7 134.3 166.9 121.0 110.8
Interest and other financial income
(expense), net................................. (16.6) (14.5) (10.8) (9.9) (110.6)
Income before income taxes............. 71.1 119.8 156.1 111.1 0.2
Income taxes (provision) benefit...... (35.2) (43.3) (63.4) (32.3) (5.4)
Minority interest ............................... — — — — (8.1)
Net income before cumulative effect
of change in accounting principle for
SFAS 143, net of tax...................... 35.9 76.5 92.7 78.8 (13.3)
Cumulative effect of change in
accounting principle for SFAS 143, — — (1.0) —
10
net of tax ........................................
Net Income........................................ €35.9 €76.5 €91.7 €78.8 (26.4) €(13.3)
Balance sheet data
Total assets........................................ €868.6 €944.6 €1,026.3 €1,004.4 €1,989.3
Property, plant and equipment, net of
accumulative depreciation............. 503.7 521.8 568.6 605.5 612.4
Total liabilities .................................. 619.3 626.4 624.8 524.2 1,947.5
Shareholders' equity.......................... 249.3 318.2 401.5 480.1 41.8
Cash flow data
Cash flow from operations ............... 133.0 193.4 229.9 145.6 91.9
Cash flow from investments............. (261.6) (105.3) (137.6) (141.3) (1,490.6)
Cash flow from financing activities . 151.1 (82.1) (61.1) (57.0) 1,433.7
(In millions except for ARPU and as indicated) 2001 2002 2003 2004 2005
Year ended
December
31,(pro
forma)
Other financial and operational data
EBITDA(1)
................................................................................................... €175.9 €230.7 €275.6 €243.6 €233.9
Capital expenditures ................................................................................... 132.5 105.3 137.6 141.3 112.1
Total number of customers(2)
(in thousands).............................................. 2,135 2,514 2,403 2,324 2,419
Blended AMOU(4
(minutes)....................................................................... 70.0 77.5 84.8(3)
106.4 137.7
Blended ARPU(5)
........................................................................................ 22.5 24.4 23.8(3)
27.1 29.1
Blended churn(6)
.......................................................................................... 26.7% 32.8% 41.6%(3)
36.3% 39.2%
(1) EBITDA is a measurement used by management to measure operating performance, representing earnings before
interest (and other financial expenses), taxes, depreciation and amortization. EBITDA is presented because we believe that it is
frequently used by securities analysts, investors and other interested parties as a measure of a company's operating performance
and debt servicing ability because it assists in comparing performance on a consistent basis without regard to depreciation and
amortization, which can vary significantly depending upon accounting methods or non-operating factors. Accordingly, this
information has been disclosed in this report to permit a more complete and comprehensive analysis of our operating
performance relative to other companies. However, other companies may calculate EBITDA differently than we do. EBITDA is
not a measurement of financial performance under U.S. GAAP and should not be considered as an alternative to cash flow from
operating activities or as a measure of liquidity or an alternative to net earnings as an indicator of our operating performance or
any other measures of performance derived in accordance with U.S. GAAP.
The following table provides a reconciliation of net income to EBITDA for the periods indicated:
(In millions) 2001 2002 2003 2004
Year ended
December 31,
2005
Year ended December 31,
(audited)
(pro forma)
(unaudited)
Net income.............................................. €35.8 €76.4 €91.6 €78.8 €(13.3)
Cumulative effect of change in
accounting principle net of tax............ — — 1.0 — —
Income taxes provision........................... 35.2 43.3 63.4 32.3 5.4
Minority Interest..................................... — — — — 8.1
Interest and other financial expense,
net......................................................... 16.6 14.5 10.8 9.9 110.6
Depreciation and amortization ............... 88.3 96.5 108.8 122.6 123.1
EBITDA.................................................. €175.9 €230.7 €275.6 €243.6 €233.9
11
Adjusted EBITDA represents EBITDA as adjusted for costs that are considered by management to be non recurring or
unusual because of their size or nature. Adjusted EBITDA is presented because we believe it is a relevant measure for assessing
performance because it is adjusted for non recurring items and thus aids in an understanding of EBITDA in a given period.
Accordingly, this information has been disclosed in this report to permit a more complete and comprehensive analysis of our
operating performance. Other companies may calculate adjusted EBITDA differently than we do. Adjusted EBITDA is not a
measurement of financial performance under U.S. GAAP and should not be considered as an alternative to cash flow from
operating activities or as a measure of liquidity or an alternative to net earnings as an indicator of our operating performance or
any other measures of performance derived in accordance with U.S. GAAP. The following table provides a reconciliation of the
pro forma EBITDA to the pro forma adjusted EBITDA for the year ended December 31, 2005.
(In millions)
For the
year ended
December 31,
2005
Pro forma EBITDA......................................................................................................................................... €233.9
Fees related to the Cash out Merger............................................................................................................... 5.7
Brand fees to TIM Italia(a)
............................................................................................................................... 6.4
Management fees to Hellas I(b)
....................................................................................................................... 1.6
Pro forma adjusted EBITDA.......................................................................................................................... €247.6
(a) On June 15, 2005, with retroactive effect to January 1, 2005, we entered into a trademark license agreement for the
use of certain TIM brands and the payment of brand fees to TIM Italia equal to 0.75% of our annual revenue from
telecommunication services. This brand fee will accrue until the earlier of the termination of the trademark license agreement or
its expiration on December 31, 2009. The brand fee is payable in cash to TIM Italia in a lump sum on January 30, 2010, unless
the trademark license agreement is terminated prior to its expiration, in which case the brand fee is due on December 31, 2009.
(b) Through an agreement entered into with TIM Hellas in connection with the Block Purchase, the Sponsors may
receive a management fee in an aggregate amount of up to €4.0 million per year from TIM Hellas for certain management and
other services. See "Certain relationships and related party transactions—Consulting Services Agreement."
(2) Represents the relevant customer data for contract customers and pre-paid customers, as reported, in thousands as of
the applicable period end. In late 2003, we shortened the disconnection cycle for our pre-paid customers from approximately
19 months following the most recent activity on their pre-paid accounts to approximately 13 months. As a result of this policy
change, our reported number of pre-paid customers at December 31, 2003 and the periods thereafter included only those
customers who had made or received a call, or sent or received an SMS, using their pre-paid account within the preceding
13 months. The reported number of pre-paid customers as of December 31, 2002 and 2001 reflects our prior 19-month
disconnection policy.
(3) Excludes effect on the average number of pre-paid customers, as reported, of the disconnection of approximately
382,000 inactive pre-paid customers at December 31, 2003 due to a change in our disconnection policy.
(4) Blended AMOU is defined as total traffic minutes for the period divided by 12 (representing the number of months
used), as applicable, over the period's average total customers.
(5) Blended ARPU is defined as total service revenues for the period divided by 12 (representing the number of months
used), as applicable, over the period's average total customers.
(6) Churn is calculated by dividing the total number of customer deactivations (including customers who deactivate and
reactivate with us with a different phone number) for the period by the average number of customers for the period. The average
number of customers for the period is calculated by taking the average of each month's average number of customers (calculated
as the average of the total number of customers at month end and the total number of customers at the end of the previous
month) during the period.
12
Risk factors
You should carefully consider the risks described below as well as the other information contained in this report before
making an investment decision. Any of the following risks could materially adversely affect our business, financial condition or
results of operations. In such case, we may not be able to pay interest or principal on our indebtedtness when due and you may
lose all or part of your original investment.
The risks described below are not the only risks we face. Additional risks and uncertainties not currently known to us
or that we currently deem to be immaterial may also materially adversely affect our business, financial condition or results of
operations.
Risks related to our business
We face significant competition from the other mobile telecommunications operators in Greece.
We and our Q-Telecom business unit are two of the four mobile telecommunications operators in Greece and the
market is highly competitive. Vodafone Greece, one of our principal competitors in the Greek mobile telecommunications
market, is a subsidiary of the Vodafone Group Plc. Our other principal competitor in the Greek mobile telecommunications
market is Cosmote, a subsidiary of OTE, the incumbent fixed line telecommunications operator in Greece.
Over the last three years, our customer base has remained largely stable despite a growing number of customers in the
overall Greek market, and consequently, our market share has declined from 27.0% at the end of 2002 to a market share of
approximately 19.4% at the end of 2005. Increased competition has led to declines in the prices that we charge for our services
and may lead to further price declines in the future, which may negatively affect our revenue and profitability. There can be no
assurance that we will be able to increase, or maintain, our current market share in the Greek mobile telecommunications
market, nor can there be any assurance that the costs associated with increasing, or maintaining, our market share in the face of
competition from the other market participants will not have an adverse effect on our results of operations. Similarly, there can
be no assurance that we will improve our market share and achieve the identified cost savings we are planning for in our current
strategy. Furthermore, the possible entry of a discount-based Mobile Virtual Network Operator ("MVNO") into the Greek
market may intensify competition, which may lead to increased price pressure and a further reduction of our market share. An
MVNO is a service provider that rents airtime from network operators at wholesale prices in order to provide mobile
telecommunications services. There can be no assurance that competition associated with the introduction of additional
competitors will not adversely affect our financial condition and results of operations. See "Business—Competition."
Some of our competitors may be able to benefit from their relationship with their shareholders to increase their market share,
thereby reducing our revenues and adversely affecting our results of operations.
Some of our competitors may have substantially greater capital resources than we do and may be able to increase their
market share, in each case due to their relationship with their shareholders. In particular, both Cosmote and Vodafone Greece
may benefit from higher levels of brand recognition associated with their respective principal shareholders. Cosmote's principal
shareholder, OTE, enjoys a high level of brand recognition in Greece and Vodafone Greece may benefit from high levels of
brand awareness and global advertising conducted by the Vodafone Group Plc, its principal shareholder. In addition, Cosmote
benefits from OTE's existing telecommunications infrastructure, which enables it to enhance the speed of its network build-out,
particularly with respect to new technologies such as UMTS. Similarly, Vodafone Greece could benefit from Vodafone Group
Plc's plans for UMTS network build-out and leverage on its UMTS equipment, handsets and Data Cards procurement. If
Cosmote and Vodafone Greece are able to complete the build-out of their UMTS networks significantly faster than we are, we
may lose market share if our customers transfer their business to them or if new customers choose to sign up with our
competitors. A loss of market share may reduce our revenues and adversely affect our financial condition and results of
operations.
There may be insufficient demand for the new products and services that we have invested in and developed.
Part of our strategy involves the investment in, and development of, new data services. In order for our customers to
better access these new services, we may need to provide them with upgraded handsets compatible with new technologies and
enabled with features such as MMS cameras, color screens and other capabilities. The upgrades needed to support these new
data services may increase our cost base, while demand for these new services and products may not develop. We cannot assure
you that demand for these new data services will be as high as expected, or that these initiatives will be profitable. If they are
13
not, our growth could be impaired and we could lose our capital investments in these new services. These initiatives could fail
for a number of reasons, including technological developments or competitive factors. Our ability to deploy and deliver some of
the new services is dependent upon new technologies. These technologies may not be developed in a timely manner or, if
developed, may not perform as expected or favorably in comparison to competing technologies, which could negatively affect
customer demand. In addition, we may not be able to deliver these services on an economic basis, particularly in comparison to
competing technologies.
We formerly relied on TIM Italia for certain resources.
In the past, we have derived substantial benefits from the support of TIM Italia in the areas of purchasing, financing
and network operations. Prior to the Block Purchase, TIM Italia provided us with technical know-how, as well as technical
assistance services, including assistance through the secondment of employees to fill key management positions, pursuant to
certain technology and technical assistance agreements. In connection with the Block Purchase, we entered into a number of
services agreements with TIM Italia to govern our ongoing business relationship. These include agreements in areas such as
handset procurement, which expires on December 31, 2009, value-added services and the "Plug & Play" technology platform,
which expired on December 31, 2005, pre-paid software, which expires on December 31, 2010, and the continued use of the
"TIM" brand name in Greece, which expires on December 31, 2009. See "Certain relationships and related party transactions—
Agreements with TIM Italia." While we expect that our reliance on TIM Italia will continue to diminish over time, differences
between the terms of these new service agreements and our former arrangements with TIM Italia, could have a material adverse
effect on our financial condition and results of operations.
We are licensed to use our name and brand but do not own it.
The "TIM Hellas" and "TIM" names and brands are owned by TIM Italia. We use these names and brands pursuant to a
license agreement that we entered into with TIM Italia on June 15, 2005 in connection with the Block Purchase. Pursuant to this
agreement, we have obtained a license to use the TIM brand in Greece until December 31, 2009 and the right to use the TIM
Hellas corporate name until June 15, 2007. See "Certain relationships and related party transactions—Agreements with TIM
Italia—TIM Trademark Licence Agreement."
We expect to negotiate a renewal of the license agreement beyond this period; however, we cannot assure you that we
will be able to negotiate a commercially viable renewal of the agreement when the term expires. In addition, we have licensed
from TIM Italia the right to use the trademarks for TIM-branded products and services such as "TIM B Best," "TIM For All" and
"TIM Free2Go." The trademark applications for these trademarks were filed by TIM Italia with the Greek Trademark Division
in April 2004 and were subsequently accepted for registration. The loss of our rights under the license agreement, whether by a
breach of the agreement by us, the expiration of the term, or TIM Italia's decision not to renew the license could have a material
adverse effect on our financial condition and results of operations. Any re-branding initiatives that we may be required to
undertake as a result of such loss would result in the incurrence of substantial costs and may not prove to be successful.
The licenses for the key technologies underlying our service offerings have finite terms and the failure to renew one of these
licenses upon termination, or our inability to obtain new licenses for new technologies, could adversely affect our business.
We are licensed by the Greek Ministry of Transport and Communication to provide mobile telecommunications
services in Greece. Our license to operate our digital GSM network in Greece terminates in 2012, while our GSM 1800 and
UMTS licenses expire in 2016 and 2021, respectively. Thus, we are able to operate our 2G network until 2016, if we so choose.
There are no specified conditions or procedures for the renewal of these licenses, and it is likely that the Ministry of Transport
and Communication would require public consultation prior to renewing one or all of these licenses. If the technology that is the
subject of one of these licenses continues to be important for the provision of mobile telecommunications services, we expect
that we would seek to renew the license upon expiration. There can be no assurance, however, that any application for the
renewal of one or more of these licenses will be successful. Failure to renew our GSM licenses in 2012 or 2016 may result in our
utilizing our UMTS license for the provision of certain of the products and services that we currently provide on our GSM
network. In addition, we may not be successful in obtaining a new license for a new technology relating to mobile
telecommunications. In the event that we are unable to renew a license or obtain a new license for any technology that is
important for the provision of our service offerings, we could be forced to discontinue use of that technology and our financial
condition and results of operations could be materially adversely affected.
We may encounter difficulties in integrating and operating Q-Telecom as a business unit of TIM Hellas and we may not
realize the expected benefits of the Q-Telecom Acquisition.
14
Since the closing of the Q-Telecom Acquisition on January 31, 2006, we have been faced with the challenge of
operating a new business entity and integrating certain administrative functions of the two businesses. If we are unable to
accomplish these tasks timely and successfully, or if Q -Telecom's operations, management or personnel are otherwise
incompatible with our business, our results of operations and financial condition may be adversely affected. In addition, among
the factors that lead to our decision to acquire Q-Telecom were the opportunities for cost savings and synergies expected to
result principally from pricing reductions agreed with Vodafone Greece under the national roaming agreement and transferring
Q -Telecom's mobile telecommunications traffic from Vodafone Greece's network to our network. We cannot assure you that we
will achieve the desired levels of cost savings and synergies as a result of acquiring Q-Telecom. Any material delays or
unexpected costs incurred in connection with the transition of the business to operation under our management as a business unit
of TIM Hellas could have a material adverse effect on our revenues, results of operations, liquidity or financial condition.
We expect that the integration and operation of Q-Telecom as a business unit of TIM Hellas including the integration
of certain administrative and operational functions, will continue to place substantial demands on our management, operational
resources and financial and internal control systems in the coming months. The time and energy required in connection with
these activities could prevent our management from devoting time to other operational, financial and strategic issues. If our
management were to fail to manage these other issues effectively, our financial condition and results of operations could be
adversely affected.
Certain assets of our Q-Telecom business unit may not have been validly transferred.
Prior to our acquisition of Q-Telecom, it a business unit of Info-Quest that was transferred to Q-Telecommunications
S.A. through a spin-off pursuant to Greek law. Under Greek law spin-off rules, spin-offs do not automatically result in a transfer
of the entire business unit (including its assets and liabilities) to the successor company. Each asset and liability must be
individually transferred to such company to effecuate the spin-off. Thus, any assets and liabilities not properly transferred under
Greek law by Info-Quest will remain with Info-Quest. In certain instances, contractual limitations may restrict the transferability
of assets.
We did not participate in the spin-off of the Q-Telecom business unit from Info-Quest and thus we cannot be sure that
all of the Q-Telecom business unit's assets, such as contracts, have been validly transferred to Q -Telecom. Nevertheless,
Info-Quest, pursuant to the Q-Telecom purchase agreement and the spin-off agreement, agreed to transfer all assets related to the
Q-Telecom business unit to Q-Telecom and grant Q-Telecom a power of attorney to complete any transfer of assets which may
not have been completed.
The NTPC may reduce or eliminate the favorable interconnection rates that our Q-Telecom business unit is currently able to
charge other Greek mobile telecommunications operators for calls by their customers that terminate on Q-Telecom's
network.
As the most recent operator to enter the Greek mobile telecommunications market, our Q-Telecom business unit enjoys
a favorable differential between the rates it pays for calls by its customers that terminate on the network of another Greek mobile
telecommunications operator and the rates it can charge other Greek mobile telecommunications operators for calls by their
customers that terminate on its network. Currently, NTPC guidelines allow our Q-Telecom business unit to charge Vodafone
Greece and Cosmote a rate of €0.195 per minute for mobile-to-mobile calls with a 30-second minimum call duration that
originate from their respective networks and terminate on Q-Telecom's network. Our Q-Telecom business unit charges us a
similar rate for calls that originate on our network and terminate on its network. For mobile-to-mobile calls that originate on
Q-Telecom's network and terminate on Vodafone Greece's, Cosmote's or our network, Vodafone Greece and Cosmote can
charge our Q-Telecom business unit a maximum interconnection rate of €0.145 per minute and we can charge a slightly higher
amount. The NTPC may take the view that now that Q-Telecom is a business unit of TIM Hellas, it no longer requires the
benefit of this favorable interconnection rate differential and reduce the interconnection rates Q -Telecom can charge to
Vodafone Greece, Cosmote and us to be more in line with the interconnection rate we charge, which is comparable to Vodafone
Greece's and Cosmote's interconnection rate. Such action could substantially reduce the interconnection rate that our Q-Telecom
business unit can charge other operators. Q-Telecom's customers have traditionally experienced a greater volume of incoming
calls that originate on the networks of other mobile operators than outgoing calls that terminate on these other networks.
Accordingly, a reduction of the interconnection rates that Q -Telecom is able to charge Vodafone Greece and Cosmote would
have a more pronounced effect on Q-Telecom's interconnection fee revenue and could have a material adverse effect on its
revenues and results of operations.
Q-Telecom's network may not cover 50% of the Greek population by December 31, 2006 as required by its DCS 1800 license.
15
Q-Telecom's DCS 1800 license stipulates that its network must cover at least 50% of the Greek population by
December 31, 2006. Q-Telecom's network currently covers approximately 37.4% of the Greek population and there can be no
assurance that Q-Telecom will be able to meet the 50% population coverage obligation by December 31, 2006. Although we
have recently applied to the NTPC for a two-year extension of the deadline for compliance with this population coverage
obligation, there can be no assurance that the NTPC will grant such an extension. Failure to attain the requisite 50% population
coverage by the end of 2006 (or such later date stipulated by the NTPC in connection with any extension of this deadline) could
result in a fine or the suspension of Q-Telecom's DCS 1800 license. Such failure could have a material adverse effect on the
revenues and results of operations of our Q-Telecom business unit which could in turn adversely affect our revenue and financial
condition.
We may not be able to attract and retain key personnel.
Our success and our growth strategy depend in large part on our ability to attract and retain key management,
marketing, finance and operating personnel. There can be no assurance that we will continue to attract and retain the qualified
personnel needed for our business. Furthermore, following the Q-Telecom Acquisition, a number of employees have left our
Q-Telecom business unit. Competition for qualified senior managers in our industry is intense and there is limited availability of
persons with the requisite knowledge of the mobile telecommunications industry and relevant experience in Greece. The loss of
key personnel or our failure to recruit and retain key personnel and qualified employees could have a material adverse effect on
our financial condition and results of operations.
We are dependent on a limited number of suppliers.
We have developed relationships with a number of key vendors. We purchase almost all of our GSM core network
equipment, such as switching equipment software and hardware, from Ericsson Hellas S.A. ("Ericsson"). Ericsson is also one of
Q-Telecom's major suppliers of network equipment. Our radio network equipment, such as base station controllers, base
transceiver stations, operation support systems and cross connect systems equipment, is sourced mainly from Ericsson. Nokia
Oyj is the main supplier for our UMTS infrastructure.
Suppliers may sometimes extend delivery times, limit supplies and increase the price of supplies because of their own
supply limitations and other factors. The inability of these suppliers to supply equipment to us for any reason, including delays in
delivery, as well as potential interoperability issues between our new 3G/Nokia and our existing 2G/Ericsson network
infrastructure may have an adverse effect on our financial condition and results of operations in the short-term. See "Business—
Network and facilities—Construction, maintenance and development."
We are dependent on a major distribution retail chain that has distribution agreements with our competitors.
Our ability to distribute products and services depends on securing and maintaining relationships with a number of key
distribution partners. Germanos is the largest mobile phone retail chain in Greece and our most significant master dealer.
Germanos has distribution agreements with our competitors Cosmote and Vodafone Greece, as do most of our other master
dealers. These distribution agreements with our competitors may negatively affect the level of our gross activations through our
distribution partners, threatening our market share, and thus adversely affecting our financial condition and results of operations.
In addition, we have a distribution agreement with Tasty Foods S.A., a subsidiary of PepsiCo International and a major snack
producer in Greece, to distribute our pre-paid "TIM F2G" products in kiosks. Although we are currently expanding our network
of TIM-branded stores to reduce our reliance on third-party distributors, our failure to maintain key distribution relationships, or
the failure of our distribution partners to procure sufficient customers for us for any reason, could have a material adverse effect
on our financial condition and results of operations. Prior to the Q-Telecom Acquisition, Q-Telecom relied on stores and other
businesses affiliated with Info-Quest to distribute certain of its products and services. If we are unable to provide comparable
distribution channels for such products and services, this could have a material adverse effect on Q-Telecom's and our financial
condition and results of operations.
We are dependent on telecommunications interconnections over which we have no direct control.
Our ability to provide commercially viable mobile telecommunications services depends on our ability to interconnect
with the telecommunications networks of OTE, Vodafone Greece and Cosmote. In addition, we will need to interconnect with
any new network operators that may enter the market, especially those who have a fixed wireless access ("FWA") license, and
all other operators that offer fixed telephony services. While we have interconnection agreements with OTE, Vodafone Greece,
Cosmote, several FWA operators and other alternative operators, we have no direct control over the quality and timing of the
investment and maintenance activities that are necessary for these operators to provide us with interconnection to their respective
telecommunications networks. Any difficulties or delays in interconnecting with these networks, or the failure of OTE,
16
Vodafone Greece or Cosmote to provide reliable interconnections to us on a consistent basis could have a material adverse effect
on our financial condition and results of operations.
Our financial position may be adversely affected by the outcome of certain legal proceedings.
We are party to various lawsuits and other legal proceedings arising in the ordinary course of our business. In
connection with the Block Purchase, TIM International, N.V. agreed to indemnify us with respect to up to 90% of losses
incurred in connection with certain legal proceedings. However, an adverse outcome in, or any settlement of, these or other
lawsuits could result in significant costs to us. For example, a contract dispute with one of our former distributors, Mobitel S.A.,
was decided against us in August 2004 and we were required to pay €30.8 million in damages and accrued interest. We are
currently awaiting the final decision in an arbitration proceeding relating to a dispute with Delan Cellular Services S.A.
("Delan"), in which Delan is seeking €79.5 million in lost profits plus accrued interest and damages of approximately €343,000
for breach of contract. Under Greek law, the amount of damages claimed may accrue interest, which is generally calculated from
the date that the lawsuit was served upon the defendant to the date of payment in accordance with applicable regulations and the
court decision ordering payment. In addition, we have filed a petition to set aside a Court of Appeals decision to award Vasilias
Enterprises S.A. ("Vasilias"), one of our former master dealers, approximately €1.1 million in damages in a breach of contract
suit in which the court held that the charge-back provision in our dealer agreement with Vasilias was not legal. The charge-back
provision in our dealer and franchising agreements requires the reimbursement of the commissions paid by us to our dealers and
franchisees in certain cases, such as when customer activations obtained by these dealers and franchisees are cancelled or
suspended within six months. Vasilias has also filed a petition to set aside the Court of Appeals decision. If we fail to obtain an
annulment of this decision, or if the damages awarded to Vasilias are increased, other master dealers may dispute payment of
such charge-back payments and request repayment of the charge-back amounts we have obtained in the last several years. Our
petition to set aside this decision will be heard in February 2007. If these proceedings or other proceedings involving similar
claims or claims for substantial damages are decided against us, our financial position and results of operations could be
adversely affected. See "Business—Legal proceedings." In addition, we may be required to devote substantial time to these
lawsuits, time which we could otherwise devote to our business.
The interests of our principal shareholders may conflict with your interests.
Currently, a consortium of private equity investment funds affiliated with or advised or managed by Apax and TPG
indirectly own substantially all of the equity of TIM Hellas, Q-Telecom, and their affiliates. The interests of our principal
shareholders and their respective affiliates could conflict with your interests, particularly if we encounter financial difficulties or
are unable to pay our debts when due (subject to the terms of the Indenture governing the Existing High Yield Notes). Our
principal shareholders and their respective affiliates could also have an interest in pursuing acquisitions, divestitures, dividends,
financings or other transactions that, in their judgment, could enhance their equity investments, although such transactions might
involve risks to you as a holder of Notes. Even if Apax and TPG and their affiliates make divestitures such that they control less
than a majority of the equity in our parent companies, they may still be able to effectively control or strongly influence our
decisions.
A former minority shareholder of TIM Hellas objected to the Cash-out Merger and announced its intention to pursue
available remedies.
TIM Hellas' largest minority shareholder prior to the Cash-out Merger, which reported that it held over 5% of TIM
Hellas' total outstanding shares in the form of American Depositary Shares, publicly stated its objections to the Cash-out Merger
and its intention to pursue all legal remedies available to minority shareholders under Greek law and the rules and regulations of
Euronext Amsterdam and NASDAQ to ensure it receives the best available price in connection with the Cash-out Merger. Under
Greek Company Law, any holder or holders of ordinary shares having more than 5% of the outstanding ordinary shares present
and entitled to vote at the extraordinary general meeting ("EGM") could vote to postpone such a meeting for a period of up to 30
days. This minority shareholder exercised its rights pursuant to Greek law and voted to postpone the original EGM scheduled for
the vote on the Cash-out Merger, and sought an injunction to prevent a subsequent vote on the Cash-out Merger from taking
place. Although the EGM was postponed until November 2, 2005 (at which time the Cash-out Merger was approved by
shareholders), the Greek courts rejected the minority shareholder's request for an injunction and the Local Prefecture approved
the Cash-out Merger on November 3, 2005.
This minority shareholder may pursue legal action in Greek courts to challenge the Cash-out Merger, however such a
claim must be brought by before May 4, 2006. The remedies available in the event of a successful challenge could include
unwinding the Cash-out Merger or damages. We believe that any such claim would be without merit under the facts and
circumstances of the Cash-out Merger and expect to contest any such claim vigorously. Moreover, we have been advised by our
Greek counsel that there are no reported precedents in the Greek courts for minority shareholders successfully bringing such
17
claims in the absence of proof that a required procedure had not been observed. Therefore, while there is a risk that a court could
unwind the Cash-Out Merger or award damages to the minority shareholders, we do not believe challenges to the Cash-out
Merger by minority shareholders are likely to be successful.
Risks related to our industry
The success of our operations will depend on our ability to attract and retain customers. If we are unable to reduce or
maintain our rate of "churn," we may face increased customer acquisition and retention costs, reduced revenues or lower
cash flows, which would adversely affect our financial condition and results of operations.
"Churn" refers to customer disconnections, either voluntarily due to customers switching to competing mobile
telecommunications operators or otherwise terminating their use of our services (including customers who subsequently
reactivate on our network), or involuntarily due to non-payment of bills or suspected fraudulent use. We believe that if we fail to
reduce or maintain our level of voluntary churn, this may lead to increased customer acquisition and retention costs or reduced
revenues, each of which may have a material adverse effect on our financial condition and results of operations.
Although we have taken various measures to increase customer loyalty and reduce the rate of churn, certain causes of
churn are beyond our control. For example, on March 1, 2004, the regulations of the NTPC requiring mobile number portability,
the right of customers to keep their personal mobile telephone number when they change mobile telecommunications operators,
came into effect on a commercial basis. We believe these regulations may result in increased churn rates between mobile
operators and may lead to an unfavorable ratio of gained "port-ins" and lost "port-outs" vis-à-vis our competitors.
Furthermore, the mobile telecommunications market is characterized by frequent developments in product offerings, as
well as by advances in network and handset technology. We must continue to maintain and upgrade our network, the range and
sophistication of our service and product offerings and the responsiveness of our customer service in order to meet customer
demands and expectations. If we fail to provide an attractive portfolio of products and services to our customers, our ability to
retain our customers may suffer and churn could increase. Changes in technology, service and product offerings or the
competitive environment may draw our customers elsewhere, and mobile number portability could facilitate the movement of
customers between operators. Additionally, if other mobile operators in our market improve their ability to attract new
customers, it could become more difficult for us to retain our current customers, and our costs of acquiring new customers could
increase.
We are dependent on the continued development of the Greek mobile telecommunications market and may be adversely
affected by Greek political and economic developments beyond our control.
The development of our business will depend, in large part, on the evolution of the mobile telecommunications industry
in Greece. Based on data from the most recent official census of 2001, we believe that Greece currently has a population of
approximately 11 million. As of December 31, 2005, there were approximately 12 million mobile phone connections in Greece,
according to publicly available information. The high penetration of mobile phones in the Greek market indicates that the market
is at a mature stage. Therefore, our growth strategy relies on acquiring new customers from our competitors, encouraging
increased use of our voice services, developing the demand for our value-added services by our existing customers and retaining
our high-value contract customers.
The demand for our services will be affected by a number of factors, many of which are beyond our control. Such
factors include general economic conditions, the gross domestic product per capita of Greece, the development of the GSM and
the UMTS markets and any rival market for the provision of mobile telecommunication services, the price of handsets, dealer
commissions and the availability, quality and cost to the customer of competing services.
Although Greece is a member of the EMU, a significant slowdown in economic growth in Greece could adversely
affect us by slowing the rate of customer growth and retention, by causing a decline in our ARPU or AMOU, or by impairing
our customers' ability to make payments on their accounts. In light of these factors, as well as the relatively short history of the
mobile telecommunications industry in Greece, it is difficult to predict with any certainty the growth in demand for mobile
telecommunications services in Greece.
Our business operates in a highly regulated environment and we may be adversely affected by certain decisions of the
regulators.
Our business is subject to governmental regulations regarding licensing, competition, frequency allocation and the costs
and arrangements pertaining to interconnection and leased lines. We must comply with an extensive range of regulatory
18
requirements in our operations and the provision of our services. If we fail to comply with our regulatory obligations, the
ultimate regulatory sanction is the suspension of our right to provide mobile telecommunications services, which would prevent
us from carrying on our business. Changes in laws, regulations or governmental policy affecting our business activities could
materially adversely affect our financial condition and results of operations. Examples of such changes include:
• revisions to call and/or SMS interconnection rates, and to the methods of calculating call duration;
• the imposition of new policies and regulations governing electronic trade and content services, including 3G
content services;
• the introduction of new technical or administrative requirements, including the obligation to demonstrate the cost
basis of tariffs we charge; and
• the adoption of new or amended regulations affecting international roaming charges.
In addition, our business operations have been, and may continue to be, adversely affected by decreasing
interconnection rates, and by the notification from the NTPC in March 2003 that we were designated as having significant
market power in the Greek mobile telecommunications market. The primary result of this notification was that, beginning in
2004, we were required to institute non-discriminatory tariffs, which aligned the interconnection termination rate for
fixed-to-mobile lines with that of mobile-to-mobile lines, which began in April 2004. As a result, in April 2004, the
fixed-to-mobile interconnection tariff dropped from €0.20 to €0.18, with a 30 second minimum call duration, thereby matching
the mobile-to-mobile interconnection tariff. In October 2004, the fixed-to-mobile interconnection tariff fell to €0.15 with the
same minimum call duration, at which time the mobile-to-mobile interconnection tariffs experienced a corresponding reduction.
See "Operating and financial review and prospects—Key factors affecting our results of operations—Regulation of
interconnection rates." We believe that interconnection rates may experience further declines as a result of action by regulators
in Greece lowering interconnection rates to comply with EC legislation and to bring interconnection rates closer to European
averages over the next eighteen months. In addition, following our acquisition of Q -Telecom, the NTPC may decide to reduce
the favorable interconnection rates that our Q-Telecom business unit is currently able to charge other mobile network operators.
See "Risk factors—Risks related to our business—The NTPC may reduce or eliminate the favorable interconnection rates that
our Q-Telecom business unit is currently able to charge other Greek mobile telecommunications operators for calls by their
customers that terminate on Q-Telecom's network."
In 2002, the European Union adopted a new regulatory framework for electronic communications ("New Regulatory
Framework") which required implementation by July 24, 2003. The New Regulatory Framework was implemented in Greece on
January 18, 2006 with the adoption of the Law on Electronic Communications. The Law on Electronic Communications will
sub-divide, for regulatory purposes, the overall mobile telecommunications market in Greece and designate us and our
competitors as having significant market power in each of these sub-markets. This will directly influence interconnection rates,
as well as other wholesale charges, and may also indirectly affect the retail prices of various services we offer, which may in turn
have a material adverse effect on our business.
In this context, a draft regulation relating to the mobile call termination sub-market ("Remedies with Respect to Mobile
Termination") was proposed in May 2005 that will, if enacted, impose severe restrictions on the interconnection rates charged by
us, Cosmote, Vodafone Greece and our Q -Telecom business unit, and bring these interconnection rates closer to European
averages. The adoption of this regulation was postponed pending the implementation of the New Regulatory Framework and
may now move forward following the recent adoption of the Law on Electronic Communication. If the Remedies with Respect
to Mobile Termination Regulation is adopted in the form currently proposed, it could have an adverse effect on our financial
condition and results of operations. See "Business—Regulation."
There is also uncertainty regarding the potential regulation of both wholesale and retail international roaming charges.
While the European Commission has investigated the issue in the mobile telecommunications markets in Germany and the
United Kingdom, the New Regulatory Framework gives national regulatory authorities in each country the power to undertake
relevant market analyses and take appropriate measures with respect to wholesale international roaming charges. In addition, in
early February 2006 the European Commission expressed its intention to issue a specific regulation to reduce retail international
roaming charges. An initial draft of this regulation is expected to be released in April 2006. If international roaming charges
become regulated in Greece, it could adversely affect our financial condition and results of operations.
In addition, in February 2006 the Greek government announced that the mobile phones of the Greek prime minister,
senior cabinet members, security officials, journalists and military personnel had been tapped by unknown persons in 2004 in the
months leading up to the Olympic Games and continuing until the discovery of the tapping in March 2005. All of the tapped
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mobile phones were on the Vodafone Greece network and a parliamentary investigation has involved questioning executives
from Vodafone Greece and Ericsson Greece. Although TIM Hellas was not involved in the tapping any resultant regulatory
controls could have an effect on all Greek mobile operators.
In addition, we are subject to other regulations, such as those concerning site acquisitions, environmental permits and
emergency services provisions that may affect our financial condition and results of operations. See "Business—Regulation" and
"—Environment."
We are subject to European Union and Greek competition law and to special regulations and directives relating to
telecommunications, the application and enforcement of which are not clearly defined under the current legislative structure.
We are required to follow provisions of European Union and Greek competition law. The EU competition rules
embodied in Articles 81 and 82 of the European Community Treaty are applicable in all Member States. In Greece, the
competition laws are set out under Law No. 703/77, "Control of Monopolies and Oligopolies and Protection of Free
Competition" (the "Competition Law"). The Competition Law prohibits, among other things, (i) indirect or direct price fixing,
(ii) the abuse of a corporation's dominant position and (iii) any collusive behavior between competitors which restricts, or
intends to restrict, competition. In addition, we are subject to regulation by the NTPC and the Competition Committee, the two
independent administrative bodies jointly responsible for enforcing the Competition Law. Upon implementation of the Law on
Electronic Communications of 2006, the NTPC will have the authority to enforce the Competition Law in the electronic
communications sector, however they may request assistance from the Competition Commission.
In August 2005, we, along with Vodafone Greece and Cosmote, were fined €500,000 each for failure to promote the
NTPC's mobile number portability service. This fine resulted from two separate violations, € 200,000 for a telecommunications
law violation and €300,000 for a competition law violation. On December 28, 2005, we paid these fines and subsequently filed a
petition to the Greek Council of State for the annulment of the decision relating to both violations. A date for the hearing of our
petition has not yet been set and there can be no assurance that our petition will be successful.
In March 2006, we, along with Vodafone Greece and Cosmote, were fined €1.0 million each for anti-competitive
behavior following an investigation that was initiated by the NTPC in February 2005 into alleged price fixing of SMS services
by ourselves, Vodafone Greece and Cosmote. We are currently reviewing this decision and intend to file an appeal against this
fine at the Administrative Appeal Court of Athens, however, there can be no assurance that this appeal will be successful.
In addition, we have in the past been involved in a number of other investigations of possible anti-competitive
behavior. Due to uncertainty surrounding the current Competition Law regime, the limited regulatory guidance as to the
interpretation of the Competition Law and the lack of precedents for, and experience with, the regulation of competition in the
Greek mobile telecommunications market, we are subject to the risk of being fined in the future for other violations of the
Competition Law.
We have not obtained all of the required permits and authorizations for the construction of our antenna sites, and could be
fined or subjected to legal action seeking to have our antennas removed.
Our ability to provide mobile telecommunications services is dependent in part on the quality and coverage of our
network, which in turn is dependent upon erecting and maintaining a sufficient number of antennas throughout Greece. The
erection and operation of these antenna sites require permits or other authorizations from local or regional authorities, as well as
a number of additional permits from governmental and regulatory authorities, including, among others:
• certification from the National Atomic Energy Commission as to compliance with standards for electromagnetic
emissions;
• approval of an environmental impact assessment of our antennas;
• authorizations from the NTPC for the use of microwave frequencies and the antenna installation licenses; and
• approvals from local city planning authorities.
As of March 31, 2006, we operated over 2,400 antennas in Greece and our Q-Telecom business unit operated
approximately 137 antennas in Greece, the majority of which are operating without some or all of the required permits.
Operating an antenna site without the required permits could result in fines or legal proceedings seeking to have specific
20
antennas removed. Furthermore, local residents may challenge our right to operate an antenna site regardless of whether or not
we have obtained the requisite permits and authorizations.
In practice, the New Regulatory Framework requires us, as well as all other mobile telecommunications network
operators, to relicense all of the antenna sites in our respective networks within 12 months. During this transitional period our
current licenses are deemed valid. However, we operate 12 antennas for which there are pending petitions for the annulment of
the licenses. The hearings of these petitions will apply the standards of the previous old regulatory framework.
We are currently involved in approximately 175 legal proceedings with private persons, as well as local and state
municipalities, relating to our antenna installations, most of which seek to have individual antennas removed. Moreover, we are
involved in approximately 110 additional disputes which have not yet been brought before the courts or for which a hearing date
has yet to be set. We have in the past been, and may in the future be, ordered to remove one or more of our antennas from certain
sites. Although we typically relocate these antennas to alternate sites, if we are unable to locate a suitable alternate site, the
quality or coverage of our network could be degraded. The costs of removing and/or relocating individual antennas are not
material to our operations; however, if numerous legal proceedings challenging our right to operate antennas are decided against
us, the related costs could have a material adverse effect on our financial condition and results of operations.
Following a recent ruling by a plenary session of the Council of the Hellenic State (the "Greek Council of State"), our
antennas do not comply with applicable environmental and health regulations. If subsequent legislative action impairs or
imposes additional costs on our ability to operate our antennas, our business could be adversely affected.
During the time period in which we and Q-Telecom constructed our respective networks, environmental impact
assessments and the approvals of these assessments were not required in connection with the erection and installation of
antennas. Accordingly, we and our Q-Telecom business unit did not commission environmental impact assessments when we
erected and installed over 2,400 antennas and 137 antennas that currently comprise our respective networks. In May 2005, the
Greek Council of State ruled that the Greek government failed to issue guidelines regarding safety regulations for the protection
of the public from the electromagnetic emissions of antenna sites, and that environmental impact assessments and approvals of
such assessments should have been required in connection with the erection and installation of antennas.
On January 18, 2006, the Greek Parliament adopted the new Law on Electronic Communications. This law provides
for a time period of 12 months in which to conduct and file the environmental impact assessments of our antenna sites. This
12-month time period will not commence prior to the issuance of a ministerial decision by the Greek Ministry of Environment
and Public Works, which will set forth the appropriate standards for environmental impact assessments. The Ministry of
Environment and Public Works has six months from the adoption of the Law on Electronic Communications to issue this
ministerial decision which time period can be extended. If we or Q-Telecom fail to comply with the provisions of the Law on
Electronic Communications or the terms of this ministerial decision by failing to conduct the required environmental impact
assessments on our respective antenna sites, we or our Q-Telecom business unit could be ordered to cease operation of the
portions of our respective networks utilizing these antennas, which could degrade the quality or coverage of our respective
networks and adversely affect our financial condition and results of operations.
The erection and installation of additional antennas will require us and our Q-Telecom business unit to commission
environmental impact assessments and to obtain approval for such assessments pursuant to the Law on Electronic
Communications, which could cause delay in the expansion of our network. The Law on Electronic Communications also
imposed more stringent standards with respect to electromagnetic emissions. The cost of conducting environmental impact
assessments and/or obtaining approval for such assessments, as well as the costs of complying with the new standards for
electromagnetic emissions, could be substantial and could have an adverse effect on our financial condition and results of
operations.
A favorable market for UMTS-based 3G services in Greece may not develop, limiting our ability to recoup the cost of our
investment in the UMTS license and network, which could adversely affect our results of operations.
Our bid for a third generation, or 3G, UMTS mobile telecommunications license was accepted by the NTPC in
July 2001. Our UMTS license will cost an aggregate of €146.7 million, of which we paid €102.7 million on August 6, 2001 and
€14.7 million on December 20, 2005. Further installments in the amount of €14.7 million are due in each of 2006 and 2007. Our
UMTS license is valid until August 5, 2021 and obligates us to provide UMTS network coverage to at least 50% of the Greek
population by the end of 2006. We estimate that at December 31, 2005 our UMTS network covered 36.75% of the Greek
population of approximately 11 million. In the period beginning January 1, 2003 and ending December 31, 2005, we spent
approximately €49.3 million for the build-out of our UMTS network and the development of related services and products, and
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Hellas Annual report 2005

  • 1. Hellas Telecommunications II S.àr.l Annual Report for the year ended December 31, 2005
  • 2. Table of contents Page Summary.................................................................................................................................................................................... 8 Risk factors ................................................................................................................................................................................ 13 The TIM Hellas Acquisition...................................................................................................................................................... 30 The Q-Telecom Acquisition...................................................................................................................................................... 32 Operating and financial review and prospects .......................................................................................................................... 33 Business...................................................................................................................................................................................... 53 Management............................................................................................................................................................................... 70 Principal shareholders................................................................................................................................................................ 74 Certain relationships and related party transactions.................................................................................................................. 76 Description of indebtedness....................................................................................................................................................... 79 Index to financial statements ..................................................................................................................................................... F-1 As used in this report, unless otherwise indicated: "Additional Floating Rate Notes" means the €200.0 million aggregate principal amount of the Floating Rate Notes issued by Hellas V on February 1, 2006. "Apax" refers to Apax Partners. "Cosmote" refers to Cellular Operating System of Mobile Telecommunications S.A., a subsidiary of OTE. "Existing High Yield Indentures" refers to (1) the indenture dated October 7, 2005, as supplemented on January 31, 2006, and pursuant to which the Floating Rate Notes were issued and (2) the indenture dated October 7, 2005, as supplemented on January 31, 2006, and pursuant to which the Senior Notes were issued. "Existing High Yield Notes" refers to the Floating Rate Notes and the Senior Notes. "Floating Rate Notes" refers to the €1,125,000,000 Senior Secured Floating Rate Notes due 2012 issued by Hellas V under an indenture dated October 7, 2005, as supplemented on January 31, 2006 in connection with the issuance of the Additional Floating Rate Notes. "GAC II" refers to Helen GAC Telecommunications S.A. a Greek société anonyme with registered offices at 66 Kifissias Ave., Maroussi, Attica, Greece and a wholly owned subsidiary of TIM Hellas. "Hellas" refers to Hellas Telecommunications, a société à responsabilité limitée (private limited liability company) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L-1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.107.292. "Hellas Finance" refers to Hellas Telecommunications Finance, a société en commandite par actions (partnership limited by shares) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L-1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.107.288. "Hellas I" refers to Hellas Telecommunications I, a société à responsabilité limitée (private limited liability company) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L-1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.107.372. "Hellas II" refers to Hellas Telecommunications II, a société à responsabilité limitée (private limited liability company) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L-1717 Luxembourg and registered with Luxembourg trade and companies register under number B.93039. 1
  • 3. "Hellas III" refers to Hellas Telecommunications (Luxembourg) III, a société en commandite par actions (partnership limited by shares) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L- 1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.107.291. "Hellas IV" refers to Hellas Telecommunications IV, a société à responsabilité limitée (private limited liability company) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L-1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.107.290. "Hellas V" refers to Hellas Telecommunications (Luxembourg) V, a société en commandite par actions (partnership limited by shares) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L-1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.107.289. "Hellas VI" refers to Hellas Telecommunications (Luxembourg), a société à responsabilité limitée (private limited liability company) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L- 1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.108.088. "Hellas VII" refers to Hellas Telecommunications VII, a société à responsabilité limitée (private limited liability company) incorporated under the laws of the Grand Duchy of Luxembourg, with registered offices at 8-10, rue Mathias Hardt, L-1717 Luxembourg and registered with the Luxembourg trade and companies register under number B.111.681. "Indenture" refers to the indenture governing the Existing High Yield Notes. "Info-Quest" refers to Info-Quest S.A. "Luxembourg" refers to the Grand Duchy of Luxembourg. "NTPC" refers to the Greek National Telecommunications and Postal Commission. "OTE" refers to OTE Hellenic Telecommunications Organization S.A. "PIK Loan Facility" refers to the €116,452,253 PIK Loan Facility entered into October 7, 2005 by Hellas Finance with an affiliate Deutsche Bank AG, London Branch and the other lenders named therein. "PIK Notes" refers to the €500,000,000 Floating Rate Senior PIK Notes due 2014, issued by Hellas Finance on April 12, 2006. "Q-Telecom" refers to Q Telecommunications S.A., a Greek société anonyme, with registered offices at Argiroupoleos 2A, 17676 Callithea, Athens, Greece, formerly an operating unit of Info-Quest. Q-Telecom is a distinct legal entity and since January 31, 2006 has been a wholly owned subsidiary of TIM Hellas. "Revolving Credit Facility" refers to the Senior Subscription Agreement entered into on April 3, 2005, as amended and restated on July 15, 2005 and as amended by an amendment letter dated September 12, 2005 and as amended and restated by an amendment letter dated January 31, 2006. See "Description of indebtedness—The Revolving Credit Facility" for further information. "Senior Notes" refers to the €355,000,000 81 ⁄2% Senior Notes due 2013, issued by Hellas III on October 7, 2005 under an indenture dated October 7, 2005, as supplemented on January 31, 2006 in connection with the issuance of the Additional Floating Rate Notes. "Sponsors" refers to a consortium of private equity investment funds affiliated with, or advised and managed by Apax and TPG. "TIM Hellas" refers to TIM Hellas Telecommunications S.A., a Greek société anonyme, with registered offices at 66, Kifissias Ave., 15125 Maroussi, Athens, Greece. On November 3, 2005 TIM Hellas merged with Troy GAC Telecommunications S.A. Following the merger, Troy GAC Telecommunications S.A. changed its name to TIM Hellas Telecommunications S.A.* "TIM Hellas Acquisition Vehicle" refers to Troy GAC Telecommunications S.A., a Greek société anonyme, into which TIM Hellas was merged pursuant to Greek law on November 3, 2005. See also the definition of "TIM Hellas" above. 2
  • 4. "TIM Italia" refers to TIM Italia S.p.A. "Trustee" refers to The Bank of New York in its capacity as a trustee under the Existing High Yield Indentures governing the Existing High Yield Notes. "TPG" refers to Texas Pacific Group. "Vodafone Greece" refers to Vodafone-Panafon S.A., a subsidiary of the Vodafone Group Plc. "We," "us," and "our" refer, as the context requires, to either Hellas II and its subsidiaries or to TIM Hellas. The "group" refers to Hellas II and its subsidiaries. * TIM is a Trademark and Name licensed by TIM Italia S.p.A. 3
  • 5. FORWARD-LOOKING STATEMENTS This report contains "forward-looking statements," as that term is defined by the U.S. federal securities laws, relating to our business, financial condition and results of operations. You can find many of these statements by looking for words such as "may," "will," "expect," "anticipate," "believe," "estimate" and similar words used in this report. By their nature, forward-looking statements are subject to numerous assumptions, risks and uncertainties. Accordingly, actual results may differ materially from those expressed or implied by the forward-looking statements. We caution readers not to place undue reliance on the statements, which speak only as of the date of this report. The cautionary statements set forth above should be considered in connection with any subsequent written or oral forward-looking statements that we or persons acting on our behalf may issue. We do not undertake any obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date of this report. Risks and uncertainties that could cause actual results to vary materially from those anticipated in the forward-looking statements included in this report include factors such as: • the level of competition in the Greek mobile telecommunications market and its impact on our ability to increase our customer base; • our ability to successfully integrate and operate Q-Telecom as a business unit of TIM Hellas and the realization of the synergies expected from our acquisition of Q-Telecom; • our ability to maintain or increase our market share through technological innovation and customer care services and to stimulate increased usage of our services by our customers; • our ability to continue to license the TIM brand and related trademarks and to receive procurement assistance from TIM Italia; • our ability to successfully roll-out our Universal Mobile Telecommunications System ("UMTS") network and services and to realize the benefits of our investment in our UMTS license and related capital expenditures; • the impact of regulatory decisions and changes in the regulatory environment, including with regard to interconnection rates, permits for the construction of antennas, environmental regulations, and the implementation of the New Regulatory Framework (as defined in "Business—Regulation"); • the impact of litigation or decreased mobile communications usage arising from actual or perceived health risks or other problems relating to mobile handsets or transmission masts; • our ability to achieve the expected return on the significant investments and capital expenditures we have made and continue to make; • the loss of suppliers or disruption of supply chains; • our ability to successfully complete acquisitions and to integrate acquired businesses; • our ability to maintain our network and avoid service disruptions; • the outcome of our pending legal proceedings and the impact of any new legal proceedings we may become party to; and • general economic and political conditions in Greece. We disclose important factors that could cause our actual results to differ materially from our expectations under "Risk factors," "Operating and financial review and prospects" and elsewhere in this report. These cautionary statements qualify all forward-looking statements attributable to us or persons acting on our behalf. When we indicate that an event, condition or 4
  • 6. circumstance could or would have an adverse effect on us, we mean to include effects upon our business, financial and other conditions, results of operations and our ability to make payments on our indebtedness. INDUSTRY, MARKET AND CUSTOMER DATA In this report, we rely on and refer to information regarding our business and the market in which we operate and compete. We obtained this information from various third-party sources, discussions with our customers and our own internal estimates. Industry publications, surveys and forecasts generally state that the information contained therein has been obtained from sources believed to be reliable. We believe that these industry publications, surveys and forecasts are reliable but we have not independently verified them and cannot guarantee their accuracy or completeness. In many cases we have made statements in this report regarding the Greek mobile telecommunications industry, our position in the industry and the market shares of various industry participants, based on our experience, our own investigation of market conditions and our review of industry publications, including information made available to the public by our competitors. We cannot assure you that any of these assumptions are accurate or correctly reflect our position in the industry, and none of our internal surveys or information has been verified by any independent sources. The customer data included in this report, including penetration rates, average monthly services revenue per user ("ARPU"), average monthly minutes of use per customer ("AMOU"), market shares and churn rates, are derived from management estimates, are not part of our financial statements and have not been audited or otherwise reviewed by outside auditors, consultants or experts. Our use of the terms AMOU and ARPU may not be comparable to similarly titled measures reported by other companies in the mobile telecommunications industry, and our computation of the terms AMOU and ARPU may not be comparable with other companies in the mobile telecommunication industry. We believe that ARPU provides useful information concerning the appeal of our tariff plans and service offerings and our performance in attracting and retaining high value customers. ARPU excludes revenues from customers of other wireless network operators roaming on our network and other miscellaneous non-recurring revenue. ARPU for a certain period is calculated as the total service revenues for the period divided by the number of months in that period over the period's average number of customers. ARPU should not be considered in isolation or as an alternative measure of performance under generally accepted accounting principles in the United States ("U.S. GAAP"). We count as customers individuals who pay us in advance of providing services ("pre-paid customers") and others (individuals and businesses) who pay us each month following our providing service ("contract customers"). We refer to two categories of pre-paid customers, those who have accounts that have been used for voice, messaging or data services within the preceding three months ("active pre-paid customers") and those who have accounts that have been used for voice, messaging or data services within the preceding 13 months ("reported pre-paid customers"). Excluded from our customer totals are pre-paid customers who have not been active for 13 months or more and contract customers who are disconnected from our network at their request or for nonpayment of bills. The rates at which these pre-paid and contract customers are disconnected from our network, or are removed from our customer base due to inactivity, are referred to as our churn rates, which we calculate by dividing the number of customers we remove from our customer base for the period by the average number of customers for the period. The average number of customers for the period is calculated by taking the average of each month's average number of customers (calculated as the average of the total number of customers at month end and the total number of customers at the end of the previous month) during the period. In late 2003, we shortened our disconnection cycle for pre-paid customers from approximately 19 months following the most recent activity on their pre-paid accounts to approximately 13 months, bringing our policy in line with Greek market practice. As a result of this change, approximately 382,000 inactive pre-paid customers, or 19.4% of our total reported pre-paid customer base at the time, were effectively disconnected on December 31, 2003. A mobile telecommunication operator's measurement of churn activity affects various key performance indicators, including total customer amounts and ARPU levels. A tightening, or shortening, of a churn policy may result in a one-time reduction of total customer amounts, a one-time increase in churn rate and higher ARPU levels. As a result, such data and any related comparisons of us and other operators included in this report may not accurately reflect our competitive position and the competitive positions of such other operators. All of the information set forth in this report relating to the historical operations, financial results or customer base of Q-Telecom prior to February 1, 2006 is based on data generated by management information systems controlled by Info-Quest. Although we conducted due diligence in connection with our recent acquisition of Q-Telecom and have owned and operated Q-Telecom since January 31, 2006, we did not prepare this information or have access to these management information 5
  • 7. systems prior to February 1, 2006 and thus cannot be assured of the accuracy of this information. Furthermore, none of the financial information relating to Q -Telecom in this report has been audited. Q-Telecom has historically calculated many of its performance measures using methods that differ from the methods we use to calculate the same performance measure. Although we are in the process of aligning the methods used to calculate the performance measures of Q-Telecom with those of TIM Hellas, all of the information relating to Q-Telecom in this report has been calculated in accordance with Q-Telecom's historical practices. As a result, information relating to Q-Telecom's reported number of customers, ARPU, AMOU and similar measures may not be directly comparable to the same type of information prepared by TIM Hellas. In addition, Q-Telecom has historically prepared its financial statements in accordance with International Financial Reporting Standards which differ in certain respects from U.S. GAAP, which is the basis on which the financial statements of TIM Hellas included in this report were prepared. GLOSSARY OF TECHNICAL TERMS "2G" refers to second generation mobile telecommunications systems. The predominant 2G standard in Europe is GSM. "2.5G" refers to mobile telecommunications systems using GPRS technology. "3G" refers to third generation mobile telecommunications systems. 3G technology allows for higher data transfer speeds. "BTS" refers to Base Transceiver Station, a network unit that communicates by radio with mobile telephones within its range. "Data Card" refers to a wireless modem, which allows the customer to browse the Internet and send emails at high speeds. "GPRS" refers to General Packet Radio Services, a packet-based telecommunications service designed to send and receive data at rates from 56 Kbps to 114 Kbps that allows continuous connection to the Internet for mobile phone and computer users. GPRS is a specification for data transfer over GSM networks. "GSM" refers to the Global System for Mobile Communications, a comprehensive digital network for the operation of all aspects of a cellular telephone system. "GSM 900" refers to GSM operation in the 900 MHz frequency band, the original frequency band allocated to GSM. "GSM 1800" refers to GSM operation in the 1800 MHz frequency band, formerly known as DCS 1800. "HLR" refers to Home Location Register, a database residing in a local wireless network that contains service profiles and checks the identity of a local subscriber. "HSCSD" refers to High Speed Circuit Switched Data, a specification for data transfer over GSM networks. "Intelligent Network" refers to network architecture that centralizes the processing of calls and billing information of calls. "IVR" refers to Interactive Voice Response, a menu-driven automated system used in customer service care. "LMDS" refers to Local Multipoint Distribution Service, a broadband radio service located in the 28 GHz and 31 GHz bands designed to provide two-way transmission of voice, high-speed data and wireless cable TV. "MMS" refers to Multimedia Messaging Service, a multimedia messaging service for the mobile environment allowing the transfer of images, graphics, voice and audio segments. "MSC" refers to Mobile Switching Center, a computer-based device used to connect calls within a mobile network and as the interface of the cellular network to other networks. 6
  • 8. "SDH" refers to Synchronous Digital Hierarchy, a standard for transmitting digital signals through fiber optic systems. "SIM cards" refers to Subscriber Identity Module cards, which contain a smart chip with memory that allows for data storage and software applications. "SMS" refers to Short Message Service, a system that allows mobile telephone users to send and receive text messages between wireless devices. "switch" refers to the element of a telephone network that connects telephone calls to and from one user or another on the same or other networks. "UMTS" refers to Universal Mobile Telecommunications System, a 3G network designed to provide a wide range of voice, high- speed data and multimedia services. "VPN" refers to Virtual Private Network, a private network provided by means of the facilities of a public telephone network, but which operates as a closed user group, thereby providing the convenience of a private network with the economy of scale of a public network. "WAP" refers to Wireless Application Protocol, a protocol which allows for specially formatted Internet pages to be downloaded to a handset. "Wi-Fi" is an abbreviation of "wireless fidelity" and refers to an over-the-air interface between a wireless client and a base station or between two wireless clients. PRESENTATION OF FINANCIAL AND OTHER INFORMATION Unless otherwise indicated, financial information in this report relates only to TIM Hellas and has been prepared in accordance with U.S. GAAP. The financial information for the year ended December 31, 2005 relating to TIM Hellas is unaudited and has been prepared on a pro forma basis assuming that the TIM Hellas Acquisition was consummated on January 1, 2005. This unaudited pro forma financial information has been prepared based on the unaudited financial statements of TIM Hellas for the period of January 1, 2005 to June 15, 2005 and the unaudited financial statements of the entity formerly known as Troy GAC Telecommunications S.A. (which changed its name to TIM Hellas Telecommunications S.A. on November 3, 2005) for the period of June 16, 2005 to December 31, 2005. The audited consolidated financial statements of Hellas II as of and for the year ended December 31, 2005 included in this report has been prepared in accordance with U.S. GAAP. The financial statements are presented in euro, the official currency of the Hellenic Republic (Greece) and the Grand Duchy of Luxembourg. References to "€" or "euro" are to the single currency of the participating Member States in the third stage of the European and Economic Monetary Union ("EMU") pursuant to the Treaty establishing the European Community, as amended from time to time. Greece became a member of EMU and consequently adopted the single currency on January 1, 2001. References to "U.S. dollars," "U.S.$," "$" or "dollars" are to the currency of the United States. Except where indicated, no adjustments have been made to reflect the impact of changes to the profit and loss, balance sheets or cash flow statements of TIM Hellas that might occur as a result of the TIM Hellas Acquisition. Rounding adjustments have been made in calculating some of the financial information included in this report. As a result, figures shown as totals in some tables may not be exact arithmetic aggregations of the figures that precede them. 7
  • 9. Summary This summary highlights information contained in this report. This summary does not contain all the information you should consider before making an investment decision. You should read this entire reportcarefully, including "Risk factors," "Operating and financial review and prospects" and our financial statements and the notes to those financial statements contained elsewhere in this report. The historical financial statements and summaries thereof appearing in this report are those of TIM Hellas. See "Principal shareholders." As used in this Summary, "we," "us" and "our" refer to TIM Hellas. Overview We are the third-largest of four providers of GSM mobile telecommunications services in Greece and one of three operators licensed to provide UMTS services. Our principal business is the provision of mobile telecommunications services, including voice, network access and related value-added services, to pre-paid and contract customers. We also utilize UMTS technology to provide advanced mobile data services. We operate under the "TIM" brand, which is well known in our market and associated with strong customer service and innovative offerings that give customers the ability to choose a service package tailored to their needs. We offer our services to consumers and businesses through a variety of tariff plans with different monthly service fees and airtime tariffs to accommodate a wide range of contract customer segments. We also offer pre-paid services through our "TIM F2G" and "TIM Card" packages. We operate Q-Telecom as a separate business unit that provides predominantly pre-paid mobile telecommunications services. We received the first Greek GSM license in September 1992 and launched commercial services in June 1993. Our customer base has grown since 1993, reaching 100,000 customers in mid-1995, over one million customers by the end of 1999 and approximately 2.4 million customers at December 31, 2005. As of December 31, 2005, Q-Telecom provided mobile telecommunications services to 950,000 total customers. We estimate that at December 31, 2005 our GSM network covered 97.8% and our UMTS network covered 36.75% of the Greek population of approximately 11 million and that Q-Telecom's network covered 37.4% of the Greek population. We estimate that as of December 31, 2005, Greece had a mobile penetration rate of approximately 110.3% (based on reported customers) and we had a market share of approximately 19.4% based on total customers. We believe, however, that the mobile penetration rate based on active customers may be substantially lower because of what we believe to be a large number of inactive customers in the market. Our principal competitors are Cosmote, a subsidiary of the incumbent fixed line operator OTE, and Vodafone Greece, both of whom operate using GSM and UMTS licenses. On June 15, 2005, the TIM Hellas Acquisition Vehicle, a company controlled by a consortium of private equity investment funds affiliated with, or advised and managed by, Apax Partners ("Apax") and Texas Pacific Group ("TPG" and, together with Apax, the "Sponsors") acquired an 80.87% stake in us (the "Block Purchase") from TIM International N.V., a wholly owned subsidiary of TIM Italia, our former controlling shareholder, for € 1,114.1 million. On November 3, 2005, the TIM Hellas Acquisition Vehicle acquired all of the remaining shares of TIM Hellas for € 263.5 million pursuant to a cash-out merger in accordance with Greek law (the "Cash-out Merger"). Following the Cash-out Merger, the TIM Hellas Acquisition Vehicle owned 100% of the shares of TIM Hellas. See "The TIM Hellas Acquisition." Since the consummation of the Block Purchase, our management has had the flexibility to make decisions locally, although we have continued to benefit from access to TIM Italia's new products and value-added services through various contractual arrangements entered into in connection with the Block Purchase. We believe that the combination of local decision-making and access to TIM Italia's products has enhanced our ability to compete in the Greek mobile telecommunications market. On January 31, 2006, GAC II, a wholly owned subsidiary of TIM Hellas, acquired Q-Telecom for total consideration of approximately €367.1 million (the "Q-Telecom Acquisition"). We operate Q-Telecom as a separate business unit of TIM Hellas in order to leverage the strength of the Q-Telecom brand in the pre-paid market segment and benefit from operational synergies that we expect to result from the acquisition. See "The Q-Telecom Acquisition." For the year ended December 31, 2005, Q-Telecom had revenue of €157.2 million and EBITDA of € 29.7 million. We have a history of strong financial performance, having been EBITDA-positive since 1995, less than two years after the commercial launch of our services. We have generated positive cash flow from operations less capital expenditures since 2001. For the year ended December 31, 2005, we generated unaudited pro forma service revenues of €803.0 million, unaudited pro forma total operating revenues of €848.3 million and unaudited pro forma adjusted EBITDA of €247.6 million, representing an adjusted EBITDA margin on our total revenues of 29.2%. For the same period, we generated blended ARPU of €29.1. 8
  • 10. The TIM Hellas Acquisition On June 15, 2005, the TIM Hellas Acquisition Vehicle acquired 80.87% of the shares of TIM Hellas (the "Block Purchase") for approximately € 1,114.1 million, representing a price of €16.42475 per share. The Block Purchase, including the contemporaneous repayment of €166.0 million of TIM Hellas' debt, was financed with approximately €50.0 million of equity provided by the Sponsors, €161.0 million of deeply subordinated shareholder loans provided by the Sponsors and drawings totaling approximately €1,195.0 million under short-term debt facilities by affiliates of TIM Hellas. These drawings were refinanced on October 7, 2005 with the proceeds of the offer and sale by Hellas V of €925.0 million aggregate amount of Senior Secured Floating Rate Notes due 2012, the offer and sale by Hellas III of the €355.0 million aggregate amount of the 81 ⁄2% Senior Notes due 2013 (the "Senior Notes") and drawings of approximately €116.5 million by Hellas Finance under a payment-in-kind loan agreement (the "PIK Loan Facility"). All of the remaining outstanding shares of TIM Hellas were acquired by the TIM Hellas Acquisition Vehicle through a cash-out merger in accordance with Greek law (the "Cash-out Merger") whereby TIM Hellas was acquired by, and merged into, the TIM Hellas Acquisition Vehicle. The Cash-out Merger was consummated on November 3, 2005 for total consideration of € 263.5 million, representing the same price per share as was paid in the Block Purchase. The consideration for the Cash-out Merger was comprised of a portion of the proceeds from the October 7, 2005 issuances of certain of the Floating Rate Notes and the Senior Notes by affiliates of TIM Hellas as well as available cash. Following the Cash-out Merger, the shares of the minority shareholders of TIM Hellas were cancelled and the TIM Hellas Acquisition Vehicle changed its name to TIM Hellas Telecommunications S.A. The total capital raised for the purchase of 100% of TIM Hellas' shares, the refinancing of TIM Hellas' debt, additional liquidity and transaction fees and expenses of approximately €70.0 million totaled € 1,640.0 million. See "The TIM Hellas Acquisition" and "Certain relationships and related party transactions—Agreements with TIM Italia." The Q-Telecom Acquisition On January 31, 2006, an affiliate of TIM Hellas acquired 100% of the outstanding shares of Q-Telecom, a business unit of Info-Quest S.A. ("Info-Quest"), for total consideration of €367.1 million, including the repayment of €25.0 million of outstanding indebtedness, payment by Q-Telecom of €5.0 million to the NTPC and €12.1 million of fees and expenses (the "Q -Telecom Acquisition"). The Q-Telecom Acquisition was financed by approximately €29.0 million of equity provided by the Sponsors, approximately €111.0 million of deeply subordinated shareholder loans provided by the Sponsors, drawings of €200.0 million under a short-term debt facility and €27.1 million of cash. On February 1, 2006, substantially all of the proceeds from the issue and sale of the Additional Floating Rate Notes were used to repay amounts drawn under this short-term debt facility. Q-Telecom is expected to merge into GAC II prior to June 30, 2006. See "The Q-Telecom Acquisition." Our Q-Telecom business unit is the fourth-largest provider of GSM mobile telecommunications services in Greece and the most recent entrant into the Greek market as a network operator. Q-Telecom commenced commercial operations in June 2002 and its principal business is the provision of mobile telecommunications services, including voice, SMS and certain value-added services, primarily to pre-paid customers. Q-Telecom holds both a fixed wireless access license and a GSM license, granted by the NTPC in 2000 and 2001, respectively. As of December 31, 2005, Q-Telecom provided mobile telecommunications services to approximately 950,000 customers. For the year ended December 31, 2005, Q-Telecom had revenues of approximately € 157.2 million and EBITDA of approximately €29.7 million. Our principal shareholders Since the closing of the Block Purchase, our principal shareholders are a consortium of private equity investment funds affiliated with, or advised or managed by, Apax and TPG. Apax Apax is one of the world's leading private equity investment groups operating across Europe, Israel and the United States. Apax has approximately $20 billion of funds under management. Apax funds invest in companies in the following industries: media, information technology, telecommunications, healthcare, financial services, retail and consumer. Apax's past and current investments include Audible, Dialog Semiconductor, Frontier Silicon, Inmarsat, Intelsat, Jamdat, Kabel Deutschland, Sonim Technologies and Yell. 9
  • 11. TPG TPG is a leading global private equity firm. TPG manages over $14 billion of funds with an additional $8 billion of affiliated funds, and in the course of its history, has completed more than 65 transactions. TPG's past and current investments include Burger King, Debenhams, Ducati, Eutelsat, Findexa, Grohe, Isola, J. Crew, Lenovo, MGM, Scottish & Newcastle Retail and Spirit Group. Summary historical financial information and other data The following table sets forth selected historical financial information of TIM Hellas prepared in accordance with U.S. GAAP as of and for the years ended December 31, 2001, 2002, 2003 and 2004. The historical financial statements of TIM Hellas are presented in euro and are prepared in accordance with U.S. GAAP. The selected financial information set forth below as of and for the fiscal years ended December 31, 2001, 2002, 2003 and 2004 was derived from the financial statements of TIM Hellas, which were audited by Ernst & Young (Hellas) Certified Auditors—Accountants S.A. ("Ernst & Young Hellas"). The selected financial data set forth below as of and for the fiscal year ended December 31, 2005 are presented in euro and prepared in accordance with U.S. GAAP and are derived from the pro forma unaudited consolidated financial statements of the TIM Hellas group, assuming that the TIM Hellas Acquisition had occurred on January 1, 2005. This unaudited pro forma financial information has been prepared based on the unaudited financial statements of TIM Hellas for the period of January 1, 2005 to June 15, 2005 and the unaudited financial statements of the entity formerly known as Troy GAC Telecommunications S.A. (which changed its name to TIM Hellas Telecommunications S.A. on November 3, 2005) for the period of June 16, 2005 to December 31, 2005. The Q-Telecom Acquisition closed on January 31, 2006 and, accordingly, the summary historical financial information and other data included herein do not reflect the financial results of Q-Telecom. Audited consolidated financial statements of Hellas II, which were audited by Ernst & Young Hellas, as of and for the fiscal year ended December 31, 2005 are included elsewhere in this report. You should read this section together with the information contained in "Operating and financial review and prospects," and the financial statements and the related notes thereto of Hellas II included elsewhere in this report. (In millions) 2001 2002 2003 2004 Year ended December 31, 2005 Year ended December 31, (audited) (pro forma) (unaudited) Statement of income data Operating revenue: Revenues from telecommunications services........................................... €504.8 €666.5 €761.9 €785.5 €803.0 Revenues from sales of handsets and accessories...................................... 19.0 23.9 46.6 43.6 45.4 Total operating revenues .................. 523.8 690.4 808.5 829.1 848.3 Cost of sales and services provided.. (195.4) (252.8) (331.4) (385.6) (405.7) Gross profit ....................................... 328.4 437.6 477.1 443.6 442.6 Provision of doubtful accounts......... (5.7) (5.1) (7.1) (5.3) (9.3) Selling, general and administrative expenses......................................... (235.0) (298.2) (303.1) (317.2) (322.4) Operating income.............................. 87.7 134.3 166.9 121.0 110.8 Interest and other financial income (expense), net................................. (16.6) (14.5) (10.8) (9.9) (110.6) Income before income taxes............. 71.1 119.8 156.1 111.1 0.2 Income taxes (provision) benefit...... (35.2) (43.3) (63.4) (32.3) (5.4) Minority interest ............................... — — — — (8.1) Net income before cumulative effect of change in accounting principle for SFAS 143, net of tax...................... 35.9 76.5 92.7 78.8 (13.3) Cumulative effect of change in accounting principle for SFAS 143, — — (1.0) — 10
  • 12. net of tax ........................................ Net Income........................................ €35.9 €76.5 €91.7 €78.8 (26.4) €(13.3) Balance sheet data Total assets........................................ €868.6 €944.6 €1,026.3 €1,004.4 €1,989.3 Property, plant and equipment, net of accumulative depreciation............. 503.7 521.8 568.6 605.5 612.4 Total liabilities .................................. 619.3 626.4 624.8 524.2 1,947.5 Shareholders' equity.......................... 249.3 318.2 401.5 480.1 41.8 Cash flow data Cash flow from operations ............... 133.0 193.4 229.9 145.6 91.9 Cash flow from investments............. (261.6) (105.3) (137.6) (141.3) (1,490.6) Cash flow from financing activities . 151.1 (82.1) (61.1) (57.0) 1,433.7 (In millions except for ARPU and as indicated) 2001 2002 2003 2004 2005 Year ended December 31,(pro forma) Other financial and operational data EBITDA(1) ................................................................................................... €175.9 €230.7 €275.6 €243.6 €233.9 Capital expenditures ................................................................................... 132.5 105.3 137.6 141.3 112.1 Total number of customers(2) (in thousands).............................................. 2,135 2,514 2,403 2,324 2,419 Blended AMOU(4 (minutes)....................................................................... 70.0 77.5 84.8(3) 106.4 137.7 Blended ARPU(5) ........................................................................................ 22.5 24.4 23.8(3) 27.1 29.1 Blended churn(6) .......................................................................................... 26.7% 32.8% 41.6%(3) 36.3% 39.2% (1) EBITDA is a measurement used by management to measure operating performance, representing earnings before interest (and other financial expenses), taxes, depreciation and amortization. EBITDA is presented because we believe that it is frequently used by securities analysts, investors and other interested parties as a measure of a company's operating performance and debt servicing ability because it assists in comparing performance on a consistent basis without regard to depreciation and amortization, which can vary significantly depending upon accounting methods or non-operating factors. Accordingly, this information has been disclosed in this report to permit a more complete and comprehensive analysis of our operating performance relative to other companies. However, other companies may calculate EBITDA differently than we do. EBITDA is not a measurement of financial performance under U.S. GAAP and should not be considered as an alternative to cash flow from operating activities or as a measure of liquidity or an alternative to net earnings as an indicator of our operating performance or any other measures of performance derived in accordance with U.S. GAAP. The following table provides a reconciliation of net income to EBITDA for the periods indicated: (In millions) 2001 2002 2003 2004 Year ended December 31, 2005 Year ended December 31, (audited) (pro forma) (unaudited) Net income.............................................. €35.8 €76.4 €91.6 €78.8 €(13.3) Cumulative effect of change in accounting principle net of tax............ — — 1.0 — — Income taxes provision........................... 35.2 43.3 63.4 32.3 5.4 Minority Interest..................................... — — — — 8.1 Interest and other financial expense, net......................................................... 16.6 14.5 10.8 9.9 110.6 Depreciation and amortization ............... 88.3 96.5 108.8 122.6 123.1 EBITDA.................................................. €175.9 €230.7 €275.6 €243.6 €233.9 11
  • 13. Adjusted EBITDA represents EBITDA as adjusted for costs that are considered by management to be non recurring or unusual because of their size or nature. Adjusted EBITDA is presented because we believe it is a relevant measure for assessing performance because it is adjusted for non recurring items and thus aids in an understanding of EBITDA in a given period. Accordingly, this information has been disclosed in this report to permit a more complete and comprehensive analysis of our operating performance. Other companies may calculate adjusted EBITDA differently than we do. Adjusted EBITDA is not a measurement of financial performance under U.S. GAAP and should not be considered as an alternative to cash flow from operating activities or as a measure of liquidity or an alternative to net earnings as an indicator of our operating performance or any other measures of performance derived in accordance with U.S. GAAP. The following table provides a reconciliation of the pro forma EBITDA to the pro forma adjusted EBITDA for the year ended December 31, 2005. (In millions) For the year ended December 31, 2005 Pro forma EBITDA......................................................................................................................................... €233.9 Fees related to the Cash out Merger............................................................................................................... 5.7 Brand fees to TIM Italia(a) ............................................................................................................................... 6.4 Management fees to Hellas I(b) ....................................................................................................................... 1.6 Pro forma adjusted EBITDA.......................................................................................................................... €247.6 (a) On June 15, 2005, with retroactive effect to January 1, 2005, we entered into a trademark license agreement for the use of certain TIM brands and the payment of brand fees to TIM Italia equal to 0.75% of our annual revenue from telecommunication services. This brand fee will accrue until the earlier of the termination of the trademark license agreement or its expiration on December 31, 2009. The brand fee is payable in cash to TIM Italia in a lump sum on January 30, 2010, unless the trademark license agreement is terminated prior to its expiration, in which case the brand fee is due on December 31, 2009. (b) Through an agreement entered into with TIM Hellas in connection with the Block Purchase, the Sponsors may receive a management fee in an aggregate amount of up to €4.0 million per year from TIM Hellas for certain management and other services. See "Certain relationships and related party transactions—Consulting Services Agreement." (2) Represents the relevant customer data for contract customers and pre-paid customers, as reported, in thousands as of the applicable period end. In late 2003, we shortened the disconnection cycle for our pre-paid customers from approximately 19 months following the most recent activity on their pre-paid accounts to approximately 13 months. As a result of this policy change, our reported number of pre-paid customers at December 31, 2003 and the periods thereafter included only those customers who had made or received a call, or sent or received an SMS, using their pre-paid account within the preceding 13 months. The reported number of pre-paid customers as of December 31, 2002 and 2001 reflects our prior 19-month disconnection policy. (3) Excludes effect on the average number of pre-paid customers, as reported, of the disconnection of approximately 382,000 inactive pre-paid customers at December 31, 2003 due to a change in our disconnection policy. (4) Blended AMOU is defined as total traffic minutes for the period divided by 12 (representing the number of months used), as applicable, over the period's average total customers. (5) Blended ARPU is defined as total service revenues for the period divided by 12 (representing the number of months used), as applicable, over the period's average total customers. (6) Churn is calculated by dividing the total number of customer deactivations (including customers who deactivate and reactivate with us with a different phone number) for the period by the average number of customers for the period. The average number of customers for the period is calculated by taking the average of each month's average number of customers (calculated as the average of the total number of customers at month end and the total number of customers at the end of the previous month) during the period. 12
  • 14. Risk factors You should carefully consider the risks described below as well as the other information contained in this report before making an investment decision. Any of the following risks could materially adversely affect our business, financial condition or results of operations. In such case, we may not be able to pay interest or principal on our indebtedtness when due and you may lose all or part of your original investment. The risks described below are not the only risks we face. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial may also materially adversely affect our business, financial condition or results of operations. Risks related to our business We face significant competition from the other mobile telecommunications operators in Greece. We and our Q-Telecom business unit are two of the four mobile telecommunications operators in Greece and the market is highly competitive. Vodafone Greece, one of our principal competitors in the Greek mobile telecommunications market, is a subsidiary of the Vodafone Group Plc. Our other principal competitor in the Greek mobile telecommunications market is Cosmote, a subsidiary of OTE, the incumbent fixed line telecommunications operator in Greece. Over the last three years, our customer base has remained largely stable despite a growing number of customers in the overall Greek market, and consequently, our market share has declined from 27.0% at the end of 2002 to a market share of approximately 19.4% at the end of 2005. Increased competition has led to declines in the prices that we charge for our services and may lead to further price declines in the future, which may negatively affect our revenue and profitability. There can be no assurance that we will be able to increase, or maintain, our current market share in the Greek mobile telecommunications market, nor can there be any assurance that the costs associated with increasing, or maintaining, our market share in the face of competition from the other market participants will not have an adverse effect on our results of operations. Similarly, there can be no assurance that we will improve our market share and achieve the identified cost savings we are planning for in our current strategy. Furthermore, the possible entry of a discount-based Mobile Virtual Network Operator ("MVNO") into the Greek market may intensify competition, which may lead to increased price pressure and a further reduction of our market share. An MVNO is a service provider that rents airtime from network operators at wholesale prices in order to provide mobile telecommunications services. There can be no assurance that competition associated with the introduction of additional competitors will not adversely affect our financial condition and results of operations. See "Business—Competition." Some of our competitors may be able to benefit from their relationship with their shareholders to increase their market share, thereby reducing our revenues and adversely affecting our results of operations. Some of our competitors may have substantially greater capital resources than we do and may be able to increase their market share, in each case due to their relationship with their shareholders. In particular, both Cosmote and Vodafone Greece may benefit from higher levels of brand recognition associated with their respective principal shareholders. Cosmote's principal shareholder, OTE, enjoys a high level of brand recognition in Greece and Vodafone Greece may benefit from high levels of brand awareness and global advertising conducted by the Vodafone Group Plc, its principal shareholder. In addition, Cosmote benefits from OTE's existing telecommunications infrastructure, which enables it to enhance the speed of its network build-out, particularly with respect to new technologies such as UMTS. Similarly, Vodafone Greece could benefit from Vodafone Group Plc's plans for UMTS network build-out and leverage on its UMTS equipment, handsets and Data Cards procurement. If Cosmote and Vodafone Greece are able to complete the build-out of their UMTS networks significantly faster than we are, we may lose market share if our customers transfer their business to them or if new customers choose to sign up with our competitors. A loss of market share may reduce our revenues and adversely affect our financial condition and results of operations. There may be insufficient demand for the new products and services that we have invested in and developed. Part of our strategy involves the investment in, and development of, new data services. In order for our customers to better access these new services, we may need to provide them with upgraded handsets compatible with new technologies and enabled with features such as MMS cameras, color screens and other capabilities. The upgrades needed to support these new data services may increase our cost base, while demand for these new services and products may not develop. We cannot assure you that demand for these new data services will be as high as expected, or that these initiatives will be profitable. If they are 13
  • 15. not, our growth could be impaired and we could lose our capital investments in these new services. These initiatives could fail for a number of reasons, including technological developments or competitive factors. Our ability to deploy and deliver some of the new services is dependent upon new technologies. These technologies may not be developed in a timely manner or, if developed, may not perform as expected or favorably in comparison to competing technologies, which could negatively affect customer demand. In addition, we may not be able to deliver these services on an economic basis, particularly in comparison to competing technologies. We formerly relied on TIM Italia for certain resources. In the past, we have derived substantial benefits from the support of TIM Italia in the areas of purchasing, financing and network operations. Prior to the Block Purchase, TIM Italia provided us with technical know-how, as well as technical assistance services, including assistance through the secondment of employees to fill key management positions, pursuant to certain technology and technical assistance agreements. In connection with the Block Purchase, we entered into a number of services agreements with TIM Italia to govern our ongoing business relationship. These include agreements in areas such as handset procurement, which expires on December 31, 2009, value-added services and the "Plug & Play" technology platform, which expired on December 31, 2005, pre-paid software, which expires on December 31, 2010, and the continued use of the "TIM" brand name in Greece, which expires on December 31, 2009. See "Certain relationships and related party transactions— Agreements with TIM Italia." While we expect that our reliance on TIM Italia will continue to diminish over time, differences between the terms of these new service agreements and our former arrangements with TIM Italia, could have a material adverse effect on our financial condition and results of operations. We are licensed to use our name and brand but do not own it. The "TIM Hellas" and "TIM" names and brands are owned by TIM Italia. We use these names and brands pursuant to a license agreement that we entered into with TIM Italia on June 15, 2005 in connection with the Block Purchase. Pursuant to this agreement, we have obtained a license to use the TIM brand in Greece until December 31, 2009 and the right to use the TIM Hellas corporate name until June 15, 2007. See "Certain relationships and related party transactions—Agreements with TIM Italia—TIM Trademark Licence Agreement." We expect to negotiate a renewal of the license agreement beyond this period; however, we cannot assure you that we will be able to negotiate a commercially viable renewal of the agreement when the term expires. In addition, we have licensed from TIM Italia the right to use the trademarks for TIM-branded products and services such as "TIM B Best," "TIM For All" and "TIM Free2Go." The trademark applications for these trademarks were filed by TIM Italia with the Greek Trademark Division in April 2004 and were subsequently accepted for registration. The loss of our rights under the license agreement, whether by a breach of the agreement by us, the expiration of the term, or TIM Italia's decision not to renew the license could have a material adverse effect on our financial condition and results of operations. Any re-branding initiatives that we may be required to undertake as a result of such loss would result in the incurrence of substantial costs and may not prove to be successful. The licenses for the key technologies underlying our service offerings have finite terms and the failure to renew one of these licenses upon termination, or our inability to obtain new licenses for new technologies, could adversely affect our business. We are licensed by the Greek Ministry of Transport and Communication to provide mobile telecommunications services in Greece. Our license to operate our digital GSM network in Greece terminates in 2012, while our GSM 1800 and UMTS licenses expire in 2016 and 2021, respectively. Thus, we are able to operate our 2G network until 2016, if we so choose. There are no specified conditions or procedures for the renewal of these licenses, and it is likely that the Ministry of Transport and Communication would require public consultation prior to renewing one or all of these licenses. If the technology that is the subject of one of these licenses continues to be important for the provision of mobile telecommunications services, we expect that we would seek to renew the license upon expiration. There can be no assurance, however, that any application for the renewal of one or more of these licenses will be successful. Failure to renew our GSM licenses in 2012 or 2016 may result in our utilizing our UMTS license for the provision of certain of the products and services that we currently provide on our GSM network. In addition, we may not be successful in obtaining a new license for a new technology relating to mobile telecommunications. In the event that we are unable to renew a license or obtain a new license for any technology that is important for the provision of our service offerings, we could be forced to discontinue use of that technology and our financial condition and results of operations could be materially adversely affected. We may encounter difficulties in integrating and operating Q-Telecom as a business unit of TIM Hellas and we may not realize the expected benefits of the Q-Telecom Acquisition. 14
  • 16. Since the closing of the Q-Telecom Acquisition on January 31, 2006, we have been faced with the challenge of operating a new business entity and integrating certain administrative functions of the two businesses. If we are unable to accomplish these tasks timely and successfully, or if Q -Telecom's operations, management or personnel are otherwise incompatible with our business, our results of operations and financial condition may be adversely affected. In addition, among the factors that lead to our decision to acquire Q-Telecom were the opportunities for cost savings and synergies expected to result principally from pricing reductions agreed with Vodafone Greece under the national roaming agreement and transferring Q -Telecom's mobile telecommunications traffic from Vodafone Greece's network to our network. We cannot assure you that we will achieve the desired levels of cost savings and synergies as a result of acquiring Q-Telecom. Any material delays or unexpected costs incurred in connection with the transition of the business to operation under our management as a business unit of TIM Hellas could have a material adverse effect on our revenues, results of operations, liquidity or financial condition. We expect that the integration and operation of Q-Telecom as a business unit of TIM Hellas including the integration of certain administrative and operational functions, will continue to place substantial demands on our management, operational resources and financial and internal control systems in the coming months. The time and energy required in connection with these activities could prevent our management from devoting time to other operational, financial and strategic issues. If our management were to fail to manage these other issues effectively, our financial condition and results of operations could be adversely affected. Certain assets of our Q-Telecom business unit may not have been validly transferred. Prior to our acquisition of Q-Telecom, it a business unit of Info-Quest that was transferred to Q-Telecommunications S.A. through a spin-off pursuant to Greek law. Under Greek law spin-off rules, spin-offs do not automatically result in a transfer of the entire business unit (including its assets and liabilities) to the successor company. Each asset and liability must be individually transferred to such company to effecuate the spin-off. Thus, any assets and liabilities not properly transferred under Greek law by Info-Quest will remain with Info-Quest. In certain instances, contractual limitations may restrict the transferability of assets. We did not participate in the spin-off of the Q-Telecom business unit from Info-Quest and thus we cannot be sure that all of the Q-Telecom business unit's assets, such as contracts, have been validly transferred to Q -Telecom. Nevertheless, Info-Quest, pursuant to the Q-Telecom purchase agreement and the spin-off agreement, agreed to transfer all assets related to the Q-Telecom business unit to Q-Telecom and grant Q-Telecom a power of attorney to complete any transfer of assets which may not have been completed. The NTPC may reduce or eliminate the favorable interconnection rates that our Q-Telecom business unit is currently able to charge other Greek mobile telecommunications operators for calls by their customers that terminate on Q-Telecom's network. As the most recent operator to enter the Greek mobile telecommunications market, our Q-Telecom business unit enjoys a favorable differential between the rates it pays for calls by its customers that terminate on the network of another Greek mobile telecommunications operator and the rates it can charge other Greek mobile telecommunications operators for calls by their customers that terminate on its network. Currently, NTPC guidelines allow our Q-Telecom business unit to charge Vodafone Greece and Cosmote a rate of €0.195 per minute for mobile-to-mobile calls with a 30-second minimum call duration that originate from their respective networks and terminate on Q-Telecom's network. Our Q-Telecom business unit charges us a similar rate for calls that originate on our network and terminate on its network. For mobile-to-mobile calls that originate on Q-Telecom's network and terminate on Vodafone Greece's, Cosmote's or our network, Vodafone Greece and Cosmote can charge our Q-Telecom business unit a maximum interconnection rate of €0.145 per minute and we can charge a slightly higher amount. The NTPC may take the view that now that Q-Telecom is a business unit of TIM Hellas, it no longer requires the benefit of this favorable interconnection rate differential and reduce the interconnection rates Q -Telecom can charge to Vodafone Greece, Cosmote and us to be more in line with the interconnection rate we charge, which is comparable to Vodafone Greece's and Cosmote's interconnection rate. Such action could substantially reduce the interconnection rate that our Q-Telecom business unit can charge other operators. Q-Telecom's customers have traditionally experienced a greater volume of incoming calls that originate on the networks of other mobile operators than outgoing calls that terminate on these other networks. Accordingly, a reduction of the interconnection rates that Q -Telecom is able to charge Vodafone Greece and Cosmote would have a more pronounced effect on Q-Telecom's interconnection fee revenue and could have a material adverse effect on its revenues and results of operations. Q-Telecom's network may not cover 50% of the Greek population by December 31, 2006 as required by its DCS 1800 license. 15
  • 17. Q-Telecom's DCS 1800 license stipulates that its network must cover at least 50% of the Greek population by December 31, 2006. Q-Telecom's network currently covers approximately 37.4% of the Greek population and there can be no assurance that Q-Telecom will be able to meet the 50% population coverage obligation by December 31, 2006. Although we have recently applied to the NTPC for a two-year extension of the deadline for compliance with this population coverage obligation, there can be no assurance that the NTPC will grant such an extension. Failure to attain the requisite 50% population coverage by the end of 2006 (or such later date stipulated by the NTPC in connection with any extension of this deadline) could result in a fine or the suspension of Q-Telecom's DCS 1800 license. Such failure could have a material adverse effect on the revenues and results of operations of our Q-Telecom business unit which could in turn adversely affect our revenue and financial condition. We may not be able to attract and retain key personnel. Our success and our growth strategy depend in large part on our ability to attract and retain key management, marketing, finance and operating personnel. There can be no assurance that we will continue to attract and retain the qualified personnel needed for our business. Furthermore, following the Q-Telecom Acquisition, a number of employees have left our Q-Telecom business unit. Competition for qualified senior managers in our industry is intense and there is limited availability of persons with the requisite knowledge of the mobile telecommunications industry and relevant experience in Greece. The loss of key personnel or our failure to recruit and retain key personnel and qualified employees could have a material adverse effect on our financial condition and results of operations. We are dependent on a limited number of suppliers. We have developed relationships with a number of key vendors. We purchase almost all of our GSM core network equipment, such as switching equipment software and hardware, from Ericsson Hellas S.A. ("Ericsson"). Ericsson is also one of Q-Telecom's major suppliers of network equipment. Our radio network equipment, such as base station controllers, base transceiver stations, operation support systems and cross connect systems equipment, is sourced mainly from Ericsson. Nokia Oyj is the main supplier for our UMTS infrastructure. Suppliers may sometimes extend delivery times, limit supplies and increase the price of supplies because of their own supply limitations and other factors. The inability of these suppliers to supply equipment to us for any reason, including delays in delivery, as well as potential interoperability issues between our new 3G/Nokia and our existing 2G/Ericsson network infrastructure may have an adverse effect on our financial condition and results of operations in the short-term. See "Business— Network and facilities—Construction, maintenance and development." We are dependent on a major distribution retail chain that has distribution agreements with our competitors. Our ability to distribute products and services depends on securing and maintaining relationships with a number of key distribution partners. Germanos is the largest mobile phone retail chain in Greece and our most significant master dealer. Germanos has distribution agreements with our competitors Cosmote and Vodafone Greece, as do most of our other master dealers. These distribution agreements with our competitors may negatively affect the level of our gross activations through our distribution partners, threatening our market share, and thus adversely affecting our financial condition and results of operations. In addition, we have a distribution agreement with Tasty Foods S.A., a subsidiary of PepsiCo International and a major snack producer in Greece, to distribute our pre-paid "TIM F2G" products in kiosks. Although we are currently expanding our network of TIM-branded stores to reduce our reliance on third-party distributors, our failure to maintain key distribution relationships, or the failure of our distribution partners to procure sufficient customers for us for any reason, could have a material adverse effect on our financial condition and results of operations. Prior to the Q-Telecom Acquisition, Q-Telecom relied on stores and other businesses affiliated with Info-Quest to distribute certain of its products and services. If we are unable to provide comparable distribution channels for such products and services, this could have a material adverse effect on Q-Telecom's and our financial condition and results of operations. We are dependent on telecommunications interconnections over which we have no direct control. Our ability to provide commercially viable mobile telecommunications services depends on our ability to interconnect with the telecommunications networks of OTE, Vodafone Greece and Cosmote. In addition, we will need to interconnect with any new network operators that may enter the market, especially those who have a fixed wireless access ("FWA") license, and all other operators that offer fixed telephony services. While we have interconnection agreements with OTE, Vodafone Greece, Cosmote, several FWA operators and other alternative operators, we have no direct control over the quality and timing of the investment and maintenance activities that are necessary for these operators to provide us with interconnection to their respective telecommunications networks. Any difficulties or delays in interconnecting with these networks, or the failure of OTE, 16
  • 18. Vodafone Greece or Cosmote to provide reliable interconnections to us on a consistent basis could have a material adverse effect on our financial condition and results of operations. Our financial position may be adversely affected by the outcome of certain legal proceedings. We are party to various lawsuits and other legal proceedings arising in the ordinary course of our business. In connection with the Block Purchase, TIM International, N.V. agreed to indemnify us with respect to up to 90% of losses incurred in connection with certain legal proceedings. However, an adverse outcome in, or any settlement of, these or other lawsuits could result in significant costs to us. For example, a contract dispute with one of our former distributors, Mobitel S.A., was decided against us in August 2004 and we were required to pay €30.8 million in damages and accrued interest. We are currently awaiting the final decision in an arbitration proceeding relating to a dispute with Delan Cellular Services S.A. ("Delan"), in which Delan is seeking €79.5 million in lost profits plus accrued interest and damages of approximately €343,000 for breach of contract. Under Greek law, the amount of damages claimed may accrue interest, which is generally calculated from the date that the lawsuit was served upon the defendant to the date of payment in accordance with applicable regulations and the court decision ordering payment. In addition, we have filed a petition to set aside a Court of Appeals decision to award Vasilias Enterprises S.A. ("Vasilias"), one of our former master dealers, approximately €1.1 million in damages in a breach of contract suit in which the court held that the charge-back provision in our dealer agreement with Vasilias was not legal. The charge-back provision in our dealer and franchising agreements requires the reimbursement of the commissions paid by us to our dealers and franchisees in certain cases, such as when customer activations obtained by these dealers and franchisees are cancelled or suspended within six months. Vasilias has also filed a petition to set aside the Court of Appeals decision. If we fail to obtain an annulment of this decision, or if the damages awarded to Vasilias are increased, other master dealers may dispute payment of such charge-back payments and request repayment of the charge-back amounts we have obtained in the last several years. Our petition to set aside this decision will be heard in February 2007. If these proceedings or other proceedings involving similar claims or claims for substantial damages are decided against us, our financial position and results of operations could be adversely affected. See "Business—Legal proceedings." In addition, we may be required to devote substantial time to these lawsuits, time which we could otherwise devote to our business. The interests of our principal shareholders may conflict with your interests. Currently, a consortium of private equity investment funds affiliated with or advised or managed by Apax and TPG indirectly own substantially all of the equity of TIM Hellas, Q-Telecom, and their affiliates. The interests of our principal shareholders and their respective affiliates could conflict with your interests, particularly if we encounter financial difficulties or are unable to pay our debts when due (subject to the terms of the Indenture governing the Existing High Yield Notes). Our principal shareholders and their respective affiliates could also have an interest in pursuing acquisitions, divestitures, dividends, financings or other transactions that, in their judgment, could enhance their equity investments, although such transactions might involve risks to you as a holder of Notes. Even if Apax and TPG and their affiliates make divestitures such that they control less than a majority of the equity in our parent companies, they may still be able to effectively control or strongly influence our decisions. A former minority shareholder of TIM Hellas objected to the Cash-out Merger and announced its intention to pursue available remedies. TIM Hellas' largest minority shareholder prior to the Cash-out Merger, which reported that it held over 5% of TIM Hellas' total outstanding shares in the form of American Depositary Shares, publicly stated its objections to the Cash-out Merger and its intention to pursue all legal remedies available to minority shareholders under Greek law and the rules and regulations of Euronext Amsterdam and NASDAQ to ensure it receives the best available price in connection with the Cash-out Merger. Under Greek Company Law, any holder or holders of ordinary shares having more than 5% of the outstanding ordinary shares present and entitled to vote at the extraordinary general meeting ("EGM") could vote to postpone such a meeting for a period of up to 30 days. This minority shareholder exercised its rights pursuant to Greek law and voted to postpone the original EGM scheduled for the vote on the Cash-out Merger, and sought an injunction to prevent a subsequent vote on the Cash-out Merger from taking place. Although the EGM was postponed until November 2, 2005 (at which time the Cash-out Merger was approved by shareholders), the Greek courts rejected the minority shareholder's request for an injunction and the Local Prefecture approved the Cash-out Merger on November 3, 2005. This minority shareholder may pursue legal action in Greek courts to challenge the Cash-out Merger, however such a claim must be brought by before May 4, 2006. The remedies available in the event of a successful challenge could include unwinding the Cash-out Merger or damages. We believe that any such claim would be without merit under the facts and circumstances of the Cash-out Merger and expect to contest any such claim vigorously. Moreover, we have been advised by our Greek counsel that there are no reported precedents in the Greek courts for minority shareholders successfully bringing such 17
  • 19. claims in the absence of proof that a required procedure had not been observed. Therefore, while there is a risk that a court could unwind the Cash-Out Merger or award damages to the minority shareholders, we do not believe challenges to the Cash-out Merger by minority shareholders are likely to be successful. Risks related to our industry The success of our operations will depend on our ability to attract and retain customers. If we are unable to reduce or maintain our rate of "churn," we may face increased customer acquisition and retention costs, reduced revenues or lower cash flows, which would adversely affect our financial condition and results of operations. "Churn" refers to customer disconnections, either voluntarily due to customers switching to competing mobile telecommunications operators or otherwise terminating their use of our services (including customers who subsequently reactivate on our network), or involuntarily due to non-payment of bills or suspected fraudulent use. We believe that if we fail to reduce or maintain our level of voluntary churn, this may lead to increased customer acquisition and retention costs or reduced revenues, each of which may have a material adverse effect on our financial condition and results of operations. Although we have taken various measures to increase customer loyalty and reduce the rate of churn, certain causes of churn are beyond our control. For example, on March 1, 2004, the regulations of the NTPC requiring mobile number portability, the right of customers to keep their personal mobile telephone number when they change mobile telecommunications operators, came into effect on a commercial basis. We believe these regulations may result in increased churn rates between mobile operators and may lead to an unfavorable ratio of gained "port-ins" and lost "port-outs" vis-à-vis our competitors. Furthermore, the mobile telecommunications market is characterized by frequent developments in product offerings, as well as by advances in network and handset technology. We must continue to maintain and upgrade our network, the range and sophistication of our service and product offerings and the responsiveness of our customer service in order to meet customer demands and expectations. If we fail to provide an attractive portfolio of products and services to our customers, our ability to retain our customers may suffer and churn could increase. Changes in technology, service and product offerings or the competitive environment may draw our customers elsewhere, and mobile number portability could facilitate the movement of customers between operators. Additionally, if other mobile operators in our market improve their ability to attract new customers, it could become more difficult for us to retain our current customers, and our costs of acquiring new customers could increase. We are dependent on the continued development of the Greek mobile telecommunications market and may be adversely affected by Greek political and economic developments beyond our control. The development of our business will depend, in large part, on the evolution of the mobile telecommunications industry in Greece. Based on data from the most recent official census of 2001, we believe that Greece currently has a population of approximately 11 million. As of December 31, 2005, there were approximately 12 million mobile phone connections in Greece, according to publicly available information. The high penetration of mobile phones in the Greek market indicates that the market is at a mature stage. Therefore, our growth strategy relies on acquiring new customers from our competitors, encouraging increased use of our voice services, developing the demand for our value-added services by our existing customers and retaining our high-value contract customers. The demand for our services will be affected by a number of factors, many of which are beyond our control. Such factors include general economic conditions, the gross domestic product per capita of Greece, the development of the GSM and the UMTS markets and any rival market for the provision of mobile telecommunication services, the price of handsets, dealer commissions and the availability, quality and cost to the customer of competing services. Although Greece is a member of the EMU, a significant slowdown in economic growth in Greece could adversely affect us by slowing the rate of customer growth and retention, by causing a decline in our ARPU or AMOU, or by impairing our customers' ability to make payments on their accounts. In light of these factors, as well as the relatively short history of the mobile telecommunications industry in Greece, it is difficult to predict with any certainty the growth in demand for mobile telecommunications services in Greece. Our business operates in a highly regulated environment and we may be adversely affected by certain decisions of the regulators. Our business is subject to governmental regulations regarding licensing, competition, frequency allocation and the costs and arrangements pertaining to interconnection and leased lines. We must comply with an extensive range of regulatory 18
  • 20. requirements in our operations and the provision of our services. If we fail to comply with our regulatory obligations, the ultimate regulatory sanction is the suspension of our right to provide mobile telecommunications services, which would prevent us from carrying on our business. Changes in laws, regulations or governmental policy affecting our business activities could materially adversely affect our financial condition and results of operations. Examples of such changes include: • revisions to call and/or SMS interconnection rates, and to the methods of calculating call duration; • the imposition of new policies and regulations governing electronic trade and content services, including 3G content services; • the introduction of new technical or administrative requirements, including the obligation to demonstrate the cost basis of tariffs we charge; and • the adoption of new or amended regulations affecting international roaming charges. In addition, our business operations have been, and may continue to be, adversely affected by decreasing interconnection rates, and by the notification from the NTPC in March 2003 that we were designated as having significant market power in the Greek mobile telecommunications market. The primary result of this notification was that, beginning in 2004, we were required to institute non-discriminatory tariffs, which aligned the interconnection termination rate for fixed-to-mobile lines with that of mobile-to-mobile lines, which began in April 2004. As a result, in April 2004, the fixed-to-mobile interconnection tariff dropped from €0.20 to €0.18, with a 30 second minimum call duration, thereby matching the mobile-to-mobile interconnection tariff. In October 2004, the fixed-to-mobile interconnection tariff fell to €0.15 with the same minimum call duration, at which time the mobile-to-mobile interconnection tariffs experienced a corresponding reduction. See "Operating and financial review and prospects—Key factors affecting our results of operations—Regulation of interconnection rates." We believe that interconnection rates may experience further declines as a result of action by regulators in Greece lowering interconnection rates to comply with EC legislation and to bring interconnection rates closer to European averages over the next eighteen months. In addition, following our acquisition of Q -Telecom, the NTPC may decide to reduce the favorable interconnection rates that our Q-Telecom business unit is currently able to charge other mobile network operators. See "Risk factors—Risks related to our business—The NTPC may reduce or eliminate the favorable interconnection rates that our Q-Telecom business unit is currently able to charge other Greek mobile telecommunications operators for calls by their customers that terminate on Q-Telecom's network." In 2002, the European Union adopted a new regulatory framework for electronic communications ("New Regulatory Framework") which required implementation by July 24, 2003. The New Regulatory Framework was implemented in Greece on January 18, 2006 with the adoption of the Law on Electronic Communications. The Law on Electronic Communications will sub-divide, for regulatory purposes, the overall mobile telecommunications market in Greece and designate us and our competitors as having significant market power in each of these sub-markets. This will directly influence interconnection rates, as well as other wholesale charges, and may also indirectly affect the retail prices of various services we offer, which may in turn have a material adverse effect on our business. In this context, a draft regulation relating to the mobile call termination sub-market ("Remedies with Respect to Mobile Termination") was proposed in May 2005 that will, if enacted, impose severe restrictions on the interconnection rates charged by us, Cosmote, Vodafone Greece and our Q -Telecom business unit, and bring these interconnection rates closer to European averages. The adoption of this regulation was postponed pending the implementation of the New Regulatory Framework and may now move forward following the recent adoption of the Law on Electronic Communication. If the Remedies with Respect to Mobile Termination Regulation is adopted in the form currently proposed, it could have an adverse effect on our financial condition and results of operations. See "Business—Regulation." There is also uncertainty regarding the potential regulation of both wholesale and retail international roaming charges. While the European Commission has investigated the issue in the mobile telecommunications markets in Germany and the United Kingdom, the New Regulatory Framework gives national regulatory authorities in each country the power to undertake relevant market analyses and take appropriate measures with respect to wholesale international roaming charges. In addition, in early February 2006 the European Commission expressed its intention to issue a specific regulation to reduce retail international roaming charges. An initial draft of this regulation is expected to be released in April 2006. If international roaming charges become regulated in Greece, it could adversely affect our financial condition and results of operations. In addition, in February 2006 the Greek government announced that the mobile phones of the Greek prime minister, senior cabinet members, security officials, journalists and military personnel had been tapped by unknown persons in 2004 in the months leading up to the Olympic Games and continuing until the discovery of the tapping in March 2005. All of the tapped 19
  • 21. mobile phones were on the Vodafone Greece network and a parliamentary investigation has involved questioning executives from Vodafone Greece and Ericsson Greece. Although TIM Hellas was not involved in the tapping any resultant regulatory controls could have an effect on all Greek mobile operators. In addition, we are subject to other regulations, such as those concerning site acquisitions, environmental permits and emergency services provisions that may affect our financial condition and results of operations. See "Business—Regulation" and "—Environment." We are subject to European Union and Greek competition law and to special regulations and directives relating to telecommunications, the application and enforcement of which are not clearly defined under the current legislative structure. We are required to follow provisions of European Union and Greek competition law. The EU competition rules embodied in Articles 81 and 82 of the European Community Treaty are applicable in all Member States. In Greece, the competition laws are set out under Law No. 703/77, "Control of Monopolies and Oligopolies and Protection of Free Competition" (the "Competition Law"). The Competition Law prohibits, among other things, (i) indirect or direct price fixing, (ii) the abuse of a corporation's dominant position and (iii) any collusive behavior between competitors which restricts, or intends to restrict, competition. In addition, we are subject to regulation by the NTPC and the Competition Committee, the two independent administrative bodies jointly responsible for enforcing the Competition Law. Upon implementation of the Law on Electronic Communications of 2006, the NTPC will have the authority to enforce the Competition Law in the electronic communications sector, however they may request assistance from the Competition Commission. In August 2005, we, along with Vodafone Greece and Cosmote, were fined €500,000 each for failure to promote the NTPC's mobile number portability service. This fine resulted from two separate violations, € 200,000 for a telecommunications law violation and €300,000 for a competition law violation. On December 28, 2005, we paid these fines and subsequently filed a petition to the Greek Council of State for the annulment of the decision relating to both violations. A date for the hearing of our petition has not yet been set and there can be no assurance that our petition will be successful. In March 2006, we, along with Vodafone Greece and Cosmote, were fined €1.0 million each for anti-competitive behavior following an investigation that was initiated by the NTPC in February 2005 into alleged price fixing of SMS services by ourselves, Vodafone Greece and Cosmote. We are currently reviewing this decision and intend to file an appeal against this fine at the Administrative Appeal Court of Athens, however, there can be no assurance that this appeal will be successful. In addition, we have in the past been involved in a number of other investigations of possible anti-competitive behavior. Due to uncertainty surrounding the current Competition Law regime, the limited regulatory guidance as to the interpretation of the Competition Law and the lack of precedents for, and experience with, the regulation of competition in the Greek mobile telecommunications market, we are subject to the risk of being fined in the future for other violations of the Competition Law. We have not obtained all of the required permits and authorizations for the construction of our antenna sites, and could be fined or subjected to legal action seeking to have our antennas removed. Our ability to provide mobile telecommunications services is dependent in part on the quality and coverage of our network, which in turn is dependent upon erecting and maintaining a sufficient number of antennas throughout Greece. The erection and operation of these antenna sites require permits or other authorizations from local or regional authorities, as well as a number of additional permits from governmental and regulatory authorities, including, among others: • certification from the National Atomic Energy Commission as to compliance with standards for electromagnetic emissions; • approval of an environmental impact assessment of our antennas; • authorizations from the NTPC for the use of microwave frequencies and the antenna installation licenses; and • approvals from local city planning authorities. As of March 31, 2006, we operated over 2,400 antennas in Greece and our Q-Telecom business unit operated approximately 137 antennas in Greece, the majority of which are operating without some or all of the required permits. Operating an antenna site without the required permits could result in fines or legal proceedings seeking to have specific 20
  • 22. antennas removed. Furthermore, local residents may challenge our right to operate an antenna site regardless of whether or not we have obtained the requisite permits and authorizations. In practice, the New Regulatory Framework requires us, as well as all other mobile telecommunications network operators, to relicense all of the antenna sites in our respective networks within 12 months. During this transitional period our current licenses are deemed valid. However, we operate 12 antennas for which there are pending petitions for the annulment of the licenses. The hearings of these petitions will apply the standards of the previous old regulatory framework. We are currently involved in approximately 175 legal proceedings with private persons, as well as local and state municipalities, relating to our antenna installations, most of which seek to have individual antennas removed. Moreover, we are involved in approximately 110 additional disputes which have not yet been brought before the courts or for which a hearing date has yet to be set. We have in the past been, and may in the future be, ordered to remove one or more of our antennas from certain sites. Although we typically relocate these antennas to alternate sites, if we are unable to locate a suitable alternate site, the quality or coverage of our network could be degraded. The costs of removing and/or relocating individual antennas are not material to our operations; however, if numerous legal proceedings challenging our right to operate antennas are decided against us, the related costs could have a material adverse effect on our financial condition and results of operations. Following a recent ruling by a plenary session of the Council of the Hellenic State (the "Greek Council of State"), our antennas do not comply with applicable environmental and health regulations. If subsequent legislative action impairs or imposes additional costs on our ability to operate our antennas, our business could be adversely affected. During the time period in which we and Q-Telecom constructed our respective networks, environmental impact assessments and the approvals of these assessments were not required in connection with the erection and installation of antennas. Accordingly, we and our Q-Telecom business unit did not commission environmental impact assessments when we erected and installed over 2,400 antennas and 137 antennas that currently comprise our respective networks. In May 2005, the Greek Council of State ruled that the Greek government failed to issue guidelines regarding safety regulations for the protection of the public from the electromagnetic emissions of antenna sites, and that environmental impact assessments and approvals of such assessments should have been required in connection with the erection and installation of antennas. On January 18, 2006, the Greek Parliament adopted the new Law on Electronic Communications. This law provides for a time period of 12 months in which to conduct and file the environmental impact assessments of our antenna sites. This 12-month time period will not commence prior to the issuance of a ministerial decision by the Greek Ministry of Environment and Public Works, which will set forth the appropriate standards for environmental impact assessments. The Ministry of Environment and Public Works has six months from the adoption of the Law on Electronic Communications to issue this ministerial decision which time period can be extended. If we or Q-Telecom fail to comply with the provisions of the Law on Electronic Communications or the terms of this ministerial decision by failing to conduct the required environmental impact assessments on our respective antenna sites, we or our Q-Telecom business unit could be ordered to cease operation of the portions of our respective networks utilizing these antennas, which could degrade the quality or coverage of our respective networks and adversely affect our financial condition and results of operations. The erection and installation of additional antennas will require us and our Q-Telecom business unit to commission environmental impact assessments and to obtain approval for such assessments pursuant to the Law on Electronic Communications, which could cause delay in the expansion of our network. The Law on Electronic Communications also imposed more stringent standards with respect to electromagnetic emissions. The cost of conducting environmental impact assessments and/or obtaining approval for such assessments, as well as the costs of complying with the new standards for electromagnetic emissions, could be substantial and could have an adverse effect on our financial condition and results of operations. A favorable market for UMTS-based 3G services in Greece may not develop, limiting our ability to recoup the cost of our investment in the UMTS license and network, which could adversely affect our results of operations. Our bid for a third generation, or 3G, UMTS mobile telecommunications license was accepted by the NTPC in July 2001. Our UMTS license will cost an aggregate of €146.7 million, of which we paid €102.7 million on August 6, 2001 and €14.7 million on December 20, 2005. Further installments in the amount of €14.7 million are due in each of 2006 and 2007. Our UMTS license is valid until August 5, 2021 and obligates us to provide UMTS network coverage to at least 50% of the Greek population by the end of 2006. We estimate that at December 31, 2005 our UMTS network covered 36.75% of the Greek population of approximately 11 million. In the period beginning January 1, 2003 and ending December 31, 2005, we spent approximately €49.3 million for the build-out of our UMTS network and the development of related services and products, and 21