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Making Web 2.0 Work for Project Management <br />a presentation by Andrew Filev,<br />author of the Project Management 2.0 blog<br />

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What do you think of when you hear “Web 2.0”?<br />

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Here’s what comes to my mind<br />

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Web 2.0 =fun in personal life +efficiency in business<br />

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Web 2.0 makes your company more competitive<br />“<br />69% of respondents who tried Web 2.0 for their business report that their companies have gained measurable business benefits,including more innovative products and services, more effective marketing,better access to knowledge, lower cost of doing business, and higher revenues.They say it’s a great boost for collaboration and productivity.”<br />

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How is Web 2.0 different from what we have?<br />

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Traditional PM software<br />routine overload<br />Project Manager has to:<br /><ul><li>pull info

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notify team

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update plans

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remind about deadlines

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report progress</li></ul>productivity<br />collaboration <br />

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Traditional PPM software<br />focus on control<br />complexity<br />tough adoption<br />high costs<br />productivity<br />collaboration <br />

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Is it possible to turn aproject secretary into<br />a project leader?<br />

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Fundamental shift in<br />receiving & sharing information<br />“<br /> Web 2.0 represents a fundamental shift toward a more open, <br />flexible and participatory model for creating content, systems <br />and business models. Its application can reduce cost, enhance <br />adaptability and create newbusiness opportunities.”<br />– Gartner<br />

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Web 2.0 app - emergent social <br />information environment<br />improved<br />sharing<br />contributing<br />participating<br />linking<br />tagging<br />

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Energizing your project management with Web 2.0<br />

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Most popular Web 2.0 tools<br />blogs<br />wikis<br />microblogging<br />online file-sharing<br />live group discussions<br />collaborative project management2.0 software <br />supportive communication solutions <br />

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Blogs: facilitate idea- sharing & feedback <br />Allow team members who otherwise would not have been aware of or invited to participate in a discussion to contribute their expertise and ideas.<br />

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Intel<br />Blogs@Intel: <br />employees are <br />encouraged to provide <br />their own views on <br />what’s going on at Intel <br />&in the tech world. <br />

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Wikis: boost accumulation of team’s knowledge <br />Plan meeting agendas, brainstorm on presentations, <br />collect project related documentation & keep it up-to-date, etc.<br />

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Microblogging: improve instant team communication <br />Ask questions, share links & files, <br />announce issues, get tips &<br />help from peers immediately.<br />

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Online document collaboration:keep data easily accessible<br />Team members can work on the same document <br />online in real time simultaneously. Data is online and accessible from any computer.<br />

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Live group discussions: organize hundreds of emails in one thread<br />Correct information, append data, or add your own commentary within a developing conversation.<br />

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Collaborative Project Management2.0:plug team into planning process <br />

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Core benefits<br />better communications<br />full insight into your projects<br />less routine work<br />

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100 billion emails <br />sent each day<br />team’s mailboxes<br />Email can be unproductive in project communications.<br />

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Better communications: <br />emailintegration<br />But now there are collaborative PM2.0 tools that integrate with email and streamline project communications.<br />

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Better communications: <br />built-in tools<br />microblogging<br />wiki<br />Collaborative <br />Project Management <br />Software<br />blog<br />discussions<br />Some of these tools also feature <br />other solutions facilitating communications. <br />

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Full insight into your projects<br />Project Plans<br />Project Plans<br />Project Plans<br />Project Plans<br />Project Plans<br />Project Plans<br />Project Plans<br />Project Plans<br />Project Plans<br />Project Plans<br />_____<br />To-do List<br />_____<br />_____<br />To-do List<br />_____<br />_____<br />To-do List<br />_____<br />_____<br />To-do List<br />________<br />Project Plans<br />__________<br />_________<br />Strategic Plan<br />____________<br />________<br />Project Plans<br />__________<br />_________<br />Project Plans<br />____________<br />______<br />To-do List<br />_____________<br />Collaborative project management <br />software merges disconnected to-dos, <br />plans & schedules into a master plan.<br />

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Less routine work<br />PM 2.0 Tool<br />A collaborative PM 2.0 tool can do <br />dozens of routine operations for the manager.<br />

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Web-based time tracking:<br />know where your time is going<br />Allows your team members to mark the time they spend on tasks and whole projects and lets you know how your projects are progressing in real time. <br />

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Supportive communication apps: hear & see your distributed team<br />Video conferencing, internet calling, real-time desktop sharing, etc. allow you to become closer to your distributed team members, customers & partners without spending big $ on business trips & phone calls.<br />

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How do you choose the right tool?<br />

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5 Steps<br />1.<br />2.<br />3.<br />4.<br />5.<br />Identify the problem <br />Set the goal <br />Evaluate opportunities<br />Match your team’s ways<br />Evaluate your success<br />

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1. Identify the problem: look for the cause, not the consequence <br />

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2. Set the Goal: be realistic<br />

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Voice realistic expectations<br />microblogging service<br />“<br /> We got everyone [at Mahalo] to agree to do 1-3 updates a day and it's taking the level of communication to a new height that we didn't think was possible."<br />Jason Calacanis<br />CEO, Mahalo<br />

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3. Evaluate opportunities:explore & experiment<br /> There’s no perfect tool that suits any company.<br />

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4. Match your team’s ways: fit existing workflow<br />It’s not about the tool, <br />it’s about your team being able to use it.<br />

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“We are heavy Outlook users and the ability to set tasks by sending emails is a massive time saver for us. As soon as I demonstrated Wrike to our team they were completely sold <br />on its merits, so getting them to use it was easy."<br />Adrian McDonagh, Managing Director, EasyWebRecruitment.com<br />

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5. Measure Success:<br />collect feedback<br />

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Web 2.0 brings new opportunities<br />better communications<br />full insight into projects<br />easier delegation<br />less routine work<br />collecting feedback<br />facilitated idea-sharing<br />effortless data access<br />knowledge accumulation<br />

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Yes, it may take some effort, but<br />

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The results will be rewarding<br />Agility<br />Productivity<br />Competitiveness<br />

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Web 2.0 catalyzes innovations, yet<br />

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The real driver is you<br />

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Next actions<br />Innovate<br />Mix & Match<br />Learn by doing<br />Be open to new ideas, as they can make a big difference. <br />Create your own winning Web 2.0 combination. <br />No one can teach you to apply the new technologies better than yourself.<br />

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Andrew Filev<br />author of the Project Management 2.0 blog<br />http://www.wrike.com/projectmanagement<br />CEO at Wrike, Inc.<br />+1 (650) 318-3551 <br />www.wrike.com<br />