API management enabled La Poste BSCC to set up a service oriented architecture and secure access to our information system with standard and custom patterns. The discussion also explores how an API strategy can accelerate new service delivery and integration with partners, facilitating access to new business avenues. Jean-Marc will also provide some tips on issues addressed at La Poste, how the organization worked with WSO2 technology, and details of their platform roadmap. Watch the session on-demand here: https://wso2.com/library/summit-2020/emea/accelerate-and-secure-services-integration-with-wso2-api-manager/

1. WSO2 EMEA Summit 23/09/2020
Jean-Marc Dagorne
Product Manager
LA POSTE BSCC
(Branch of Services, Parcel and
Letter Delivery)
APIM Platform
LA POSTE/BSCC
DIRECTION TECHNIQUE / DSI-O / SIIC
1

2. A Reactive and Service Oriented Architecture using an API
Manager and Kafka bus in order to :
✔ Reduce Integration cost
✔ Accelerate Time To Market
✔ Help Agility
✔ Improve QoS and résilience
✔ Facilitate interoperability between La Poste Branches, La
Poste subsdiaries, Providers and Partners
La Poste BSCC APIM Platform
A digital transformation based on an API-First Information System

3. A platform addressing different functional domains
• Customer Relation (Notification, CRM, Client Support, …)
• Industrial (sorting and tracking)
• Human Ressources
• Services (online Payment, Delivery, Notifications, …)
• More than de 280 APIs and 500 subscribers
• Between 3 and 5 millions requests per day
• Spike at 500 req/s at 9 am
La Poste BSCC APIM Platform
With

4. A high availability and scalable architecture
based on API Manager 2.6
On the PAAS OpenShift
4 GW (A/A)+/-
2 KM (A/A)+/-
2 TM (A/A)
1 PUB
1 STORE
On the IAAS
1 SGBD Main MySQL (A/P)
2 Worker Analytics (A/A)
1 SGBD Analytics MySQL
• 3 tenants (Internal APIs, Partners APIs, Corporate APIs) to address different integration
processes
• One single elastic platform rather than separated platforms per domain
• One platform that needs to support the whole activity load 24/7
La Poste BSCC APIM Platform

5. Offer for the Service provider and subscriber
La Poste BSCC APIM Platform
• Connexion patterns for the front and the back
• To secure access to the IS
• With custom pattern/Connectors
• Intégration process and interfaces
• To urbanize and reference the APIs
• To help, control and follow service provider and
subscriber accosting our platform

6. Technical and functional Supervision
Technical use
Kibana for log analysis Grafana for system monitoring
Statistics and Reporting
WSO2 Analytics Custom HMI or API
La Poste BSCC APIM Platform

7. Devsecops organization
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• Pipeline, automatic non regression testing and supervision tools to be able to make change
every 2 weeks on the platform
• 10 people team to manage the BUILD and the RUN in an agile organisation (Scrum and Safe)
• A support contract with a french WSO2 partner (Smile)
La Poste BSCC APIM Platform

8. Main benefits for our business
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• A fast intégration of La Poste delivery and tracking new services
for Information System of new e-commerce partners
• A secure architecture that accelerate the developpement of the
multichanel model of our customers
• A capability of monitoring the trafic for the business teams
La Poste BSCC APIM Platform
Success Stories in B to C and C to C
• CDiscount
• Leboncoin
• Vinted

9. Some points to share
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• Ability to support a high load after tuning some points of the infrastructure
and trafic management
• Capabilities to make custom connexion patterns and custom logs
• A trafic management efficient
• A store that could be more customer oriented
• An Analytics module and a tenant configuration that are tricky to set up
• A very good support level from WSO2 team for Query, Incident and
Architecture issues
La Poste BSCC APIM Platform

10. Roadmap
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• Architecture Multi DC
• To adress resilience and new domains
• Store customisation
• To develop APIs visibility
• Intégration Workflow interfaces
• To lower integration costs
La Poste BSCC APIM Platform

11. Contact
11La Poste BSCC APIM Platform
Jean-Marc DAGORNE
Projet Manager of La Poste BSCC APIM Platform
06 79 65 98 12
Jean-marc.dagorne@laposte.fr
DIRECTION TECHNIQUE - BRANCHE SERVICES-COURRIER-COLIS
Direction du Système d’Information et des Offres (DSI-O)
10 rue de l’Ile Mabon – BP 86334
44263 NANTES CEDEX 2
FRANCE

12. Thank you for your attention
Jean-Marc DAGORNE
LA POSTE / DT – DSIO
12Road
map