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8 ADWORDS MISTAKES THAT ARE
COSTING YOU MONEY
Who am I ?
Digital Transformation
12 years AdWords veteran
Global campaigns
Spend > £2M
New Business Created > £20M
Audit > 50 accounts pa
Google Partner
2010 AdWords Cockpit
2016 AdWords Cockpit
2 Key AdWords Principles
Increase CTR = Decrease CPC
CTR= Click Through Rate (%)
CPC = Cost per Click (£)
Control
Where, When
CTR – Beat the “Average”
#1 - Account Settings
Do not always accept Google’s recommendations
e.g. network selection and campaign type.
#1 - Account Settings - Network
Network Targeting.
Default Setting: Search Network With Display Select
#1 - Account Settings - Network
Network Targeting.
Default Setting: Search Network With Display Select
1. Google search
2. Search results on partner sites e.g. Ask Jeeves
3. Other websites which accept Google ads e.g. Amazon
#1 - Account Settings - Network
1. Choose Search Network only
#1 - Account Settings - Network
2. Deselect Search Partners
#1 - Account Settings – Campaign Type
Campaign Type
Default = Standard
#1 - Account Settings – Campaign Type
Campaign Type
Default = Standard
Eliminates Key Features that increase CTR
#1 - Account Settings – Campaign Type
Campaign Type
Default = Standard
Show a phone number with your ad
Show an address with your ad
Use ad scheduling to control when ad shows
#1 - Account Settings – Campaign Type
#1 - Account Settings – Campaign Type
1. Choose “All Features”
2. Use ad scheduling
3. Use ad extensions to show more info
#2 – Account Structure
“Too many keywords, too few ads (ad groups)”
#2 – Account Structure
Red Widgets
Blue Widgets
Yellow Widgets
Green Widgets
Large Brown Widgets
Special Offer Widgets
Railway widgets
One ad for widgets
#2 – Account Structure
Red Widgets
Blue Widgets
Yellow Widgets
Green Widgets
Large Brown Widgets
Special Offer Widgets
Railway widgets
Red Widgets Ad
Blue Widgets Ad
Yellow Widgets Ad
Green Widgets Ad
Large Brown Widgets Ad
Special Offer Widgets Ad
Railway widgets Ad
#3 - Keyword Matching Strategy
#3 - Keyword Matching Strategy
Key phrase = red shoes
Exact = red shoes
Phrase = contains “red shoes”
Broad = cheap shoes, red boots, footwear, local shoe
shop ..
#4 - Negative Keywords
Fail to add any, or to regularly add more
.
#5 - Ad Copy
Fail to update it, and to test it.
#5 - Ad Copy
#6 - Website landing pages
Pages not relevant to keyword, or not optimised for
conversion
#6 – Website Landing pages
Red Widgets Ad
Blue Widgets Ad
Yellow Widgets Ad
Green Widgets Ad
Large Brown Widgets Ad
Special Offer Widgets Ad
Railway widgets Ad
Best Red Widgets Page
Best Blue Widgets Page
Best Yellow Widgets Page
Best Green Widgets Page
etc
etc
etc
#6 - Website landing pages
Pick the most relevant page on your site
If you need to, create a new page on your site
Create a separate campaign landing page outside the site
Clear call(s) to action
#7 - Measuring Results
Use free tools to understand source, cost per lead,
and Lifetime Value of a new client.
#7 - Measuring Results
Use Google Analytics to set up Goals
#7 - Measuring Results
Link Analytics to AdWords
#7 - Measuring Results
#7 - Measuring Results - LTV
AdWords brings you a new client
How much did it cost to do that?
What was the revenue generated?
How often will the customer buy i.e. LTV?
#7 - Measuring Results - LTV
12% of AdWords keywords provide all the results
https://www.entrepreneur.com/article/270156
#8 – Ad Format Options
Don’t assume AdWords in your market is only about text ads.
e.g. text ads < 50% of total ad spend in ecommerce
Click volume may be higher and CPC less elsewhere
Product listing ads
Remarketing ads
Display ads
You Tube ads
#8 – Product Listing Ads
#8 – Remarketing
#8 – Display
#8 – You Tube “pre-roll”
#8 – You Tube “overlay”
8 AdWords Mistakes To Avoid
 Don’t accept default campaign settings
 Use ad groups to segment keywords and ads
 Don’t have 100% keywords on broad match
 Use negative keywords to control when ad shows
 Refresh and test ad copy
 Choose relevant landing pages that work
 Monitor conversions and understand returns
 Experiment with all ad formats at your disposal
Thanks!

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adwordsmistakes v.3

  • 1. 8 ADWORDS MISTAKES THAT ARE COSTING YOU MONEY
  • 2. Who am I ? Digital Transformation 12 years AdWords veteran Global campaigns Spend > £2M New Business Created > £20M Audit > 50 accounts pa Google Partner
  • 5. 2 Key AdWords Principles Increase CTR = Decrease CPC CTR= Click Through Rate (%) CPC = Cost per Click (£) Control Where, When
  • 6. CTR – Beat the “Average”
  • 7. #1 - Account Settings Do not always accept Google’s recommendations e.g. network selection and campaign type.
  • 8. #1 - Account Settings - Network Network Targeting. Default Setting: Search Network With Display Select
  • 9. #1 - Account Settings - Network Network Targeting. Default Setting: Search Network With Display Select 1. Google search 2. Search results on partner sites e.g. Ask Jeeves 3. Other websites which accept Google ads e.g. Amazon
  • 10. #1 - Account Settings - Network 1. Choose Search Network only
  • 11. #1 - Account Settings - Network 2. Deselect Search Partners
  • 12. #1 - Account Settings – Campaign Type Campaign Type Default = Standard
  • 13. #1 - Account Settings – Campaign Type Campaign Type Default = Standard Eliminates Key Features that increase CTR
  • 14. #1 - Account Settings – Campaign Type Campaign Type Default = Standard Show a phone number with your ad Show an address with your ad Use ad scheduling to control when ad shows
  • 15. #1 - Account Settings – Campaign Type
  • 16. #1 - Account Settings – Campaign Type 1. Choose “All Features” 2. Use ad scheduling 3. Use ad extensions to show more info
  • 17. #2 – Account Structure “Too many keywords, too few ads (ad groups)”
  • 18. #2 – Account Structure Red Widgets Blue Widgets Yellow Widgets Green Widgets Large Brown Widgets Special Offer Widgets Railway widgets One ad for widgets
  • 19. #2 – Account Structure Red Widgets Blue Widgets Yellow Widgets Green Widgets Large Brown Widgets Special Offer Widgets Railway widgets Red Widgets Ad Blue Widgets Ad Yellow Widgets Ad Green Widgets Ad Large Brown Widgets Ad Special Offer Widgets Ad Railway widgets Ad
  • 20. #3 - Keyword Matching Strategy
  • 21. #3 - Keyword Matching Strategy Key phrase = red shoes Exact = red shoes Phrase = contains “red shoes” Broad = cheap shoes, red boots, footwear, local shoe shop ..
  • 22. #4 - Negative Keywords Fail to add any, or to regularly add more .
  • 23. #5 - Ad Copy Fail to update it, and to test it.
  • 24. #5 - Ad Copy
  • 25. #6 - Website landing pages Pages not relevant to keyword, or not optimised for conversion
  • 26. #6 – Website Landing pages Red Widgets Ad Blue Widgets Ad Yellow Widgets Ad Green Widgets Ad Large Brown Widgets Ad Special Offer Widgets Ad Railway widgets Ad Best Red Widgets Page Best Blue Widgets Page Best Yellow Widgets Page Best Green Widgets Page etc etc etc
  • 27. #6 - Website landing pages Pick the most relevant page on your site If you need to, create a new page on your site Create a separate campaign landing page outside the site Clear call(s) to action
  • 28. #7 - Measuring Results Use free tools to understand source, cost per lead, and Lifetime Value of a new client.
  • 29. #7 - Measuring Results Use Google Analytics to set up Goals
  • 30. #7 - Measuring Results Link Analytics to AdWords
  • 31. #7 - Measuring Results
  • 32. #7 - Measuring Results - LTV AdWords brings you a new client How much did it cost to do that? What was the revenue generated? How often will the customer buy i.e. LTV?
  • 33. #7 - Measuring Results - LTV 12% of AdWords keywords provide all the results https://www.entrepreneur.com/article/270156
  • 34. #8 – Ad Format Options Don’t assume AdWords in your market is only about text ads. e.g. text ads < 50% of total ad spend in ecommerce Click volume may be higher and CPC less elsewhere Product listing ads Remarketing ads Display ads You Tube ads
  • 35. #8 – Product Listing Ads
  • 38. #8 – You Tube “pre-roll”
  • 39. #8 – You Tube “overlay”
  • 40. 8 AdWords Mistakes To Avoid  Don’t accept default campaign settings  Use ad groups to segment keywords and ads  Don’t have 100% keywords on broad match  Use negative keywords to control when ad shows  Refresh and test ad copy  Choose relevant landing pages that work  Monitor conversions and understand returns  Experiment with all ad formats at your disposal