Personal Information
Organization / Workplace
Ecuador Ecuador
Occupation
Lead Center Of Excellence of Experience
Industry
Technology / Software / Internet
About
The Center Of Excellence is a business partner for the organization to empathize with #customer #insights and to be more autonomous to improve the customer experience. Human-centered mindset & design at scale, customer experience & employee experience strategy and implementation.
Leveraging the voice of the customer with data to influence strategic decision-making.
Tags
ux
strategy
design
design thinking
cx
emprendimiento
service design
product
human centric
culture
designops
finance
business
data science
change management
visualisation
data
big data
digital
web design
creativity
inclusion
human centric design
doble diamond
academy
startup
product design
product management
critical thinking
ideation
leadership
financial services
uxdx
digital strategy
services
future
academics
public policy
banking
devops
trabajo
pandemia
customer experience
user experience
emotions
insights
research
collaboration
community
communication
cognitive science
interacción
usabilidad
cognición
heuristicas
ui
#socialdesign #impact #ux experience #ideation
#storytelling
#uxpa
educacion virtual
transformation
e-learning
web
writing
content
tedx
education
libertad
ideas
usability
accessibility
wud17
iot
industria 4.0
See more
- Presentations
- Documents
- Infographics