Personal Information
Organization / Workplace
Greater Detroit Area United States
Occupation
Service Operations Team Leader I at Blue Cross Blue Shield of Michigan
Industry
Apparel / Fashion
About
Progressive management-level experience with 20+ years’ experience managing resource allocation, strategic planning, personnel recruitment and financial analysis to support organizational growth, exceed key performance metrics and achieving fiscal objectives.
I have 26 years of progressive experience in the Customer Experience Center, Health Care, Human Capital & Workforce Management, Management Consulting, Media & Communications and Government Operations industries.
My areas of expertise include, but are not limited to;
Advanced analytics development & management
Strategic operational management
Business and customer acquisition development
Market research and public opinion pollin...
Tags
market analysis
marketing strategy
strategic planning
politics
governance
leadership
motivation
management
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