Personal Information
Organization / Workplace
Greater Detroit Area United States
Occupation
Service Operations Team Leader I at Blue Cross Blue Shield of Michigan
Industry
Apparel / Fashion
About
Progressive management-level experience with 20+ years’ experience managing resource allocation, strategic planning, personnel recruitment and financial analysis to support organizational growth, exceed key performance metrics and achieving fiscal objectives.
I have 26 years of progressive experience in the Customer Experience Center, Health Care, Human Capital & Workforce Management, Management Consulting, Media & Communications and Government Operations industries.
My areas of expertise include, but are not limited to;
Advanced analytics development & management
Strategic operational management
Business and customer acquisition development
Market research and public opinion pollin...
Tags
market analysis
marketing strategy
strategic planning
politics
governance
leadership
motivation
management
See more
Presentations
(2)Documents
(5)Likes
(13)Psychology of user adoption
Joyce Hostyn
•
12 years ago
Impact of Legal Marijuana Use on the Workplace: Should employers hire marijuana users?
Andersen Schwartzman Woodard Brailsford, PLLC
•
8 years ago
10 Truths About The Holy Spirit
Charisma Magazine
•
8 years ago
Four Revealing Insights into the Customer Support Industry for 2016
Kayako
•
8 years ago
12 things Disney and Pixar teach us about customer support.
Freshdesk Inc.
•
8 years ago
8 women in leadership
CPA Australia
•
8 years ago
Leader's Guide to Motivate People at Work
Weekdone.com
•
8 years ago
Ten Characteristics Common To Highly Effective Entrepreneurs
Abhishek Shah
•
8 years ago
The Death of Polling?
Ipsos UK
•
8 years ago
Low Inventory Is Slowing Home Buying
Trulia
•
8 years ago
The State of Enterprise Software
Greylock Partners
•
7 years ago
The Basics of Economic Impact Analysis
Saskatchewan Economic Development Association SEDA
•
12 years ago
Marketing Research -- BMW
christywinter
•
16 years ago
Personal Information
Organization / Workplace
Greater Detroit Area United States
Occupation
Service Operations Team Leader I at Blue Cross Blue Shield of Michigan
Industry
Apparel / Fashion
About
Progressive management-level experience with 20+ years’ experience managing resource allocation, strategic planning, personnel recruitment and financial analysis to support organizational growth, exceed key performance metrics and achieving fiscal objectives.
I have 26 years of progressive experience in the Customer Experience Center, Health Care, Human Capital & Workforce Management, Management Consulting, Media & Communications and Government Operations industries.
My areas of expertise include, but are not limited to;
Advanced analytics development & management
Strategic operational management
Business and customer acquisition development
Market research and public opinion pollin...
Tags
market analysis
marketing strategy
strategic planning
politics
governance
leadership
motivation
management
See more