Personal Information
Organization / Workplace
Melbourne Area, Australia Australia
Occupation
Service Design Lead, Manager at Deloitte Digital
Industry
Design
Website
www.janimodig.fi
About
Jani is an Experience and Service Design specialist, working within Deloitte Digital’s Experience Design Practice in Melbourne. Before joining Deloitte he’s been working in the digital and advertising landscape for more than seven years in various roles from a design consultant to an account director. Jani creates value for organisations by combining service design, design thinking, user experience and business strategy.
He is always looking at the holistic, end-to-end service journey across all channels and touch points from both a customer and organisational perspective, and helps organisations grow revenue, reduce risks and costs as well as increase customer loyalty through better h
Tags
design
cx
user experience
experience design
ux
customer experience
service design
See more
Presentations
(1)Likes
(30)The role of Design Thinking
Pieter Baert
•
8 years ago
Design Thinking Method Cards (Beta 1.0)
Boris Friedrich Milkowski
•
12 years ago
Snook Overview
Snook
•
8 years ago
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
10 years ago
We explain Experience Design in a few simple steps.
Hyper Island
•
9 years ago
Service Design Thinking
Marc Stickdorn
•
10 years ago
Service Design Thinking
Marc Stickdorn
•
11 years ago
Veryday academy masterclass service design oct 6 2014
Madlene Lindström
•
9 years ago
Broken Worldview of Experience Design
Thomas Wendt
•
9 years ago
How Google Works
Eric Schmidt
•
9 years ago
Services and Stories - why marketing and product innovation need to play nice
Andy Whitlock
•
9 years ago
Beyond digital: UX to service design
Meld Studios
•
9 years ago
Midwest UX '12: Mapping the Experience
Chris Risdon
•
11 years ago
On Digital Transformation - 10 Observations
Mike Arauz
•
9 years ago
[Slides] Digital Transformation, with Brian Solis
Altimeter, a Prophet Company
•
10 years ago
Going Native
Fjord
•
9 years ago
Designing Outcomes For Usability Nycupa Hurst Final
WIKOLO
•
15 years ago
This is Service Design Thinking @ UXCamp CPH 4-2014
Jakob Schneider
•
10 years ago
Design thinking
Fox (Film, TV and Sports)
•
13 years ago
10 Usability Lessons From Steve Krug’S Don’T Make Me Think
Giuseppe Marino
•
14 years ago
Design Thinking and the Business Model Canvas for the Mobile Economy
Serge Van Oudenhove
•
10 years ago
ID14 – my 2014 observations in interactive design
Petra Sell
•
10 years ago
Agile vs. Lean
Sven Kräuter
•
11 years ago
UX Axioms - 26 Principles to Drive Better Product Design
Erik Dahl
•
10 years ago
100 Things to Watch in 2014 - JWT
Innovation Excellence
•
10 years ago
The Little Book of IDEO: Values
Tim Brown
•
10 years ago
Design Thinking Workshop
Associação Portuguesa dos Profissionais de Marketing
•
10 years ago
Future trends 2014
dynamo&son
•
10 years ago
Social Brands: The Future Of Marketing eBook by Simon Kemp
Simon Kemp
•
10 years ago
A Formula for Presenting a Creative Strategy - Balind Sieber
Balind Sieber
•
10 years ago
Personal Information
Organization / Workplace
Melbourne Area, Australia Australia
Occupation
Service Design Lead, Manager at Deloitte Digital
Industry
Design
Website
www.janimodig.fi
About
Jani is an Experience and Service Design specialist, working within Deloitte Digital’s Experience Design Practice in Melbourne. Before joining Deloitte he’s been working in the digital and advertising landscape for more than seven years in various roles from a design consultant to an account director. Jani creates value for organisations by combining service design, design thinking, user experience and business strategy.
He is always looking at the holistic, end-to-end service journey across all channels and touch points from both a customer and organisational perspective, and helps organisations grow revenue, reduce risks and costs as well as increase customer loyalty through better h
Tags
design
cx
user experience
experience design
ux
customer experience
service design
See more