Kelley Howell

ux design ux user research user centered design interaction design user experience search ux personas agile design patterns application design mobile ux usability testing uxd usability ux strategy lean ux ux research ucd application design framework user stories ui controls user testing ixd scaled agile framework product management user story mapping data analysis coding data ethnographic analysis qualitative data analysis qualitative research qualitative data coding voice of the customer cx customer experience surveys cx research nps research net promoter system user journey mapping information architecture ux project management ux architecture search behavior mobile search search application design goal driven personas desktop search search design a/b experiments conversion optimization a/b testing hypothesis testing pattern libraries lead conversion converstion optimization kathy sierra quantitative analysis usability metrics ux analytics statistical analysis conversion rates ux metrics user metrics lead rates user centered research product personas proto-personas search user experience search usability communicating ux mobile web mobile seo mobile design mobile research mobile development guerilla ux survey research ux training ux future group under cover ux user groups microformats web standards css web development oocss interaction design patterns story boarding story mapping scenarios user experience design ux frameworks application ux mobile usability mobile user testing mobile web design mobile usability testing