Personal Information
Organization / Workplace
Charlottesville, Virginia Area United States
Occupation
Senior Content Strategist at WillowTree, Inc.
Website
prosekiln.com
About
I communicate important information that people use to get things done. Because I believe the purpose of content is to support a delightful user experience, I work for companies with a strong customer service focus.
Specialties: Content strategy, user testing, web writing, teaching, technical documentation.
Tags
content strategy
chatbots
technical writing
technical communication
vui
cui
mobile apps
user experience
content design
ai
google assistant
alexa
voice ui
content marketing
systems thinking
career
stc
mobile application development
apps
mobile application design
push notifications
app indexing
app store optimization
editorial
voice and tone
in-app messages
product content
public speaking
sxsw2011
writing
techcomm
web writing
seo
seo copywriting
See more
- Presentations
- Documents
- Infographics