Personal Information
Organization / Workplace
Cambridge, United Kingdom, Cambridgeshire United Kingdom
Occupation
Director of IT and UX at Health-Tech Innovation Labs
Website
www.richardhare.com
About
I've worked with online collaboration tools for nearly twenty years, fourteen of those with a FTSE 100 company working on knowledge management and intranet projects.
I've helped turn around a failing intranet with a combination of design thinking, usability and Knowledge Management techniques, nearly doubling the number of monthly users within two years. We experimented with and established social tools like internal blogs and popularised a failing on-line community system which had previously been ignored. Observing the various successes and failures led to an interest in organisational complexity, storytelling, narrative and the Cynefin framework.
Ultimately, in 2007, I led a cross-fu...
Tags
intranet
social media
blogging
2010
online communities
user experience
social networking
design
screenshots
usability
ark group
j. boye
social intranet
social network
2009
enterprise 2.0
2008
collaboration
#50wtfuoc #intranetnow communities esn enterprise-
cambridge
ux cambridge
2014
psychology
behavior
ux
interact
#iic13
cynefin
sensemaking
complexity
engagement
employee engagement
wireframes
econique
kcuk
2007
kmuk
melcrum
intranetters
hr
card sorting
social computing
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