Toni Keskinen

market analysis change management strategy customer care customer interface design symbiosis strategy marketing growth hacking growth market segment segmenting adaptation curve adaptation hype curve gartner behavioral economics machine learning ai strategic management strategic marketing management mngmnt commercial world wide markets supply chain software saas representative product fit paas market ingelligence manufacturing manufacturer's representative logistics lean launch go-to-market globalisation export ecosystem agent logistiikan kilpailuttaminen suomen kilpailukyky globalisaatio logistiikkapäällikkö ecommerce ulkoistus vientiteollisuus logistiikka lean logistic suomi b2b logistiikan osuus kustannuksista adhoc -tilauspalvelu logistiikan suunnittelu vienti social media touchpoints operations beharioral economics comms mapping design brand insights advertising analysis communications business development business intelligence path to purchase path-to-purchase customer journey cx sales development self service design marketing automation crm customer journey analysis revenue optimization customer communities competitive advantage design transformation consulting customer journey mapping social customer care service automation customer journey design sales consulting lean process design cx design planning customer innovation behaviour strategic tool sales insight multichannel sensitivity