Personal Information
Organization / Workplace
Helsinki Area, Finland Finland
Occupation
Leadership | Digitalisation | Business Development | Transformation | Marketing | Service Design |Sales | Exports
About
In business of creating new value and disrupting markets. Right now concentrating on transforming customer centricity and commercial management at strategic and operational levels. Driving customer centric management transformation has become my professional core.
My specialty knowhow is customer journey analytics, -understanding and insight and taking them back to organisation, business model, technology solutions and operations. I'm a business creative and strategist with hands on do-how knowledge.
Designed and managed multiple transformation projects in multiple companies and gained unique skill set in recognition of opportunities/challenges and turning them in to solutions
Tags
market analysis
change management
strategy
customer care
customer interface design
symbiosis strategy
marketing
growth hacking
growth
market segment
segmenting
adaptation curve
adaptation
hype curve
gartner
behavioral economics
machine learning
ai
strategic management
strategic marketing
management
mngmnt
commercial
world wide markets
supply chain
software
saas
representative
product fit
paas
market ingelligence
manufacturing
manufacturer's representative
logistics
lean
launch
go-to-market
globalisation
export
ecosystem
agent
logistiikan kilpailuttaminen
suomen kilpailukyky
globalisaatio
logistiikkapäällikkö
ecommerce
ulkoistus
vientiteollisuus
logistiikka
lean logistic
suomi
b2b
logistiikan osuus kustannuksista
adhoc -tilauspalvelu
logistiikan suunnittelu
vienti
social media
touchpoints
operations
beharioral economics
comms
mapping
design
brand insights
advertising
analysis
communications
business development
business intelligence
path to purchase
path-to-purchase
customer journey
cx
sales development
self service design
marketing automation
crm
customer journey analysis
revenue optimization
customer communities
competitive advantage design
transformation consulting
customer journey mapping
social customer care
service automation
customer journey design
sales consulting
lean process design
cx design
planning
customer
innovation
behaviour
strategic
tool
sales
insight
multichannel
sensitivity
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